Operational Plan

Production (Process Flow)

The product process flow for an ice candy business typically involves the following steps: Create or
select a recipe for the ice candy flavors you want to offer. Consider experimenting with different
ingredients and flavors to differentiate your products. Source high-quality ingredients, such as
chocolate, melon, magnum. Ensure that the ingredients meet food safety standards and regulations.
Measure and combine the ingredients according to the recipe. Use a blender or mixer to throughly mix
and blend the ingredients to achieve a smooth consistency. Pour the blended mixture into ice candy
molds or plastic bags designed for freezing. Seal the molds or bags tightly to prevent leakage during
freezing. Place the filled molds or bags in a freezer or blast freezer. Allow sufficient time for the ice
candies to freeze completely. Once the ice candies are frozen, remove them from the molds or bags.
Wrap each ice candy individually in plastic wrappers or packaging material. Consider adding labels or
branding to the packaging for marketing purposes. Store the packaged ice candies in a freezer or cold
storage facility to maintain their freshness and quality. Develop a distribution network to supply the ice
candies to retailers, vendors, or directly to customers. Promote your ice candies through various
marketing channels, such as social media, local advertisements, or partnerships with retailers. Offer
samples or conduct taste tests to attract customers and build brand awareness. Implement quality
control measures at each stage of the process to ensure consistent taste, texture, and regularly monitor
the freezing temperature, check for any contamination, and conduct taste tests to maintain product
quality.

CREMA ICE CANDY

STEP 1 CUSTOMERS ARRIVAL

STEP 2 ASKING THE VENDORES WHAT THEY SELL
STEP 3 PAY THE BILL STPE
4 GIVING THIER FEEDBACK ABOUT THE CREMA ICE CANDY

Location

Crema Ice Candy will be located near Plaza, Purok 3, Poblacion, Lianga Surigao Del Sur. Crema Ice Candy
will be renting out one stall with a space area 10 square meter. In Addition, Park has its own parking
spaces in the front, which will be shared with other tenants. The location will be just along the national
highway, which could be very accessible to anyone, especially to those nearby numerous residential
households, Crema Ice Candy will be open daily from 9:00am-6:00pm
Floor Plan Layout

Crema Ice Candy will situate itself on right side of a 10 sqm

Legal Environment

The business will comply the following legal requirements from different government agencies:

Table 8: Permits & Licenses

Personnel

We will be requiring three personnel which will consist of 2 store assistants and 1 supervisor. The 2 store
assistants will have the duty of entertaining customer’s orders and preparing them. They will also assist
customers in their dining requests or perform any other tasks as assigned by the supervisor. The
supervisor's responsibilities will include overseeing sales and inventory, as well as ensuring that
operations run smoothly.

Store Assistants will be required to complete a 2-day orientation and training for Customer Service and
Food Preparation. If they have prior experience or have completed external training, a refresher training
will be given.

For the basic requirements, we will need someone with good health and pleasant personality, at least a
senior high graduate, can work well with others with willingness to learn and a multi-tasker as there will
be times when other employees will take on tasks they weren't assigned. For the 15th and 30th, they will
be paid according to the number of hours they worked. Crema ice candy will be open every day but with
assigned day off for the personnel.

Bookkeepers will be hired in accordance with our financial operations and legal requirements.
 Table
No. 9:

Working Schedule

Inventory

Crema ice candy will be using the First in First Out method for the Ice candy. Ingredients for the ice
candy will be bought everyday. The business must retain an inventory of bag of flavoring of an ice candy
for every 2 days.

For the Ice candy area, the staff will have an inventory of equipment everyday to know if anything
is missing. In this way, we would also know if some equipment are damage or not. Other supplies will be
checked every one week to see whether we need to purchase more. In order to maintain the cleanliness
of the store, we would store cleaning materials.

Suppliers

Crema ice candy will have different suppliers coming from Zambales, Las Piñas, Davao and China.
All suppliers have been verified and have been in the business for years. The table below shows the list
of Crema ice candy suppliers:

Table 10: List of Suppliers