rupalirahate89@gmail.com OFFICE ADMINISTRATION CUM CUSTOMER SERVICE A/3-40, SECTOR 2,CBD BELAPUR, NAVI MUMBAI- 400614.
Motivated to maintain customer satisfaction and contribute to company success. 10 years
About Me of progressive administrative experience and Labor management initiatives to streamline and enhance operations. Well-versed in all clerical needs of offices and team support abilities. Skilled in scheduling meetings and appointments, organizing office operations and committed to satisfying customer needs and meeting office demands. Passion for building relationships, cultivating partnerships and growing businesses.
Experience Maxiims Concept Chairs Dec 2019 till date
Office Administration Cum Customer Service Check material, Quantity,Size Book porter vehicle as per requirement, size of material & Quantity. & booking Ola/Uber Find out the transport rates outside Mumbai area Dealing with Customers; Making follow-ups of customers Sales Coordination Inventory Management Online admin work Preparation of Quotations & Payment follow-up; Any other task assigned as per my knowledge & skills
Arkown Elevators Pvt. Ltd Feb 2018 - Sept 2019
Office Admin cum Customer Service Checking mails; Dealing with Customers; Handling Billing Department; Making follow-ups of customers; Giving day to day reports to the Concerned Person; Preparation of Quotations & Payment follow-up; Handling Petty Cash; Daily routine of Office work.
INDO AMERICAN REALTY INC. Mar 2016 - Jan 2018
Front Office Executive cum Office Coordinator Checking mails; Dealing with Customers; Making tele- callers reports in excel; Association with B.A. staff, Portal Partners, Sales Executive’s; Making follow-ups of customers; Giving day to day reports to the Concern Person. MCHI, BANM EXHIBITION active participation.
KAWACHI GROUP Aug 2013 - Aug 2015
Warehouse Executive Order Processing & Billing; Supervision of Packing staff; Inward / Outward activities of warehouse; Dispatch to respective couriers; Updation of daily report; Stock management; Return entries; Co-ordination with Customers, Channel Partners.
RTG LOGISTICS PVT LTD Jan 2012 – June 2013
Office Assistant Contact to Shipping Lines, getting Ocean freight Rates, with Marketing department and dealing; Attending Phone calls; Checking mails and correspondence with customer.
The MSP’s Guide to the Ultimate Client Experience: Optimizing service efficiency, account management productivity, and client engagement with a modern digital-first approach.