Professional Documents
Culture Documents
Persons wishing to apply for the above position should submit their resumes to the attention of
Human Resources
107 King Street W. Cobourg, ON K9A 2M4
human.resources@cobourgpolice.com
*Please note that as a criteria for consideration for this remote position, all members of the applicant’s
household must consent to a criminal record check
Civilian Position Description: Administrative Clerk – Business Centre
Division: Administration
General Responsibilities:
Under the direction of the Director – Business Centre, it is the responsibility of the person assigned the job
of Administrative Clerk to process Criminal Record Verifications utilizing the Canadian Police Information
Centre (CPIC) and local RMS databases. This person will ensure that all contact with members of the
public and clients meets the Vision of the Cobourg Police Service.
Required Qualifications/Competencies:
1. Computer and accurate keyboarding skills, with working knowledge of Internet and Microsoft Office
applications,
2. Proven accurate alpha and numeric data entry,
3. Effective decision making abilities in relation to both simple queries and more complex situations
based on established guidelines,
4. Ability to complete a multitude of tasks simultaneously.
5. Demonstrated effective interpersonal and communication skills with multiple levels and sources for
listening and comprehension,
6. Ability to manage job tasks that are straightforward and repetitive with some variety (numerous
established procedures) to ensure smooth workflow. Decisions relate to sequence and prioritizing,
ex., verifying out of date or incomplete database entries, checking source data and clarifying
information.
1
Civilian Position Description: Administrative Clerk – Business Centre
Specific Responsibilities:
1. Perform duties in a manner that reflects the Service’s Vision, Mission and Values. Work towards
exceeding the objectives of the Police Services Strategic Business Plan.
2. Process criminal record verifications and other police information searches as required as per
Memorandum of Understanding with Cobourg Police Service and Royal Canadian Mounted
Police.
3. Ability to review information obtained from CPIC and local police information databases and to
make an informed and supported decision on the result.
4. Communication errors could mislead others. Subsequent response could result in liability to the
Police Service. Incorrect information to the public could cause confusion and compromise the
credibility of the Police Service.
5. Must achieve the minimum standard verifications per shift while maintaining a high rate of
accuracy.
7. Answer and direct calls and inquiries; directing individuals to the appropriate staff member or
referring them to the appropriate outside agency, taking and relaying messages, as required.
8. Must work independently and take responsibility for the timely and accurate completion of tasks.
Note: The responsibilities listed are not set forth for the purpose of limiting the assignment of work. They are not to
be construed as a complete list of the many duties to be performed under the position title or those to be performed
temporarily outside an employee’s normal line of work.