To ensure you have a great testing experience, here are some

tips and troubleshooting information.

TAKING YOUR TEST:

• Before taking your Test, make sure you are in an environment where you will not be disturbed.
• Your answers are saved as you submit each one, not at the end of the Test. This means you
will not lose any work.
• If the Test has a time limit, you will see a countdown timer at the top of each page. If you run
out of Time, the Test will be finished automatically and any answers on the current page will
also be submitted for you so you will not lose any work.
• Avoid using the browser back button as this will not work. IF the Test is set to allow you to
go back to Previous questions, use the “Previous” button which will be under your Questions.

HOW TO AVOID BEING LOGGED OUT OF A TEST:

1. Stay connected to the Internet during your Test.
2. Do not click away from the Test until you have submitted your answers and finished the Test.
3. If you need to type answers, type your answers in the answer boxes under each question, not in
a separate application like Microsoft Word©.

TROUBLESHOOTING:
• If your Test page freezes, you can always click refresh on your web browser and the Test will
again load on the same Question/s you were on.
Note: If you have written any long answers on the frozen page, make a copy of these answer/s
first so you do not lose them.
• If your Computer or Web browser has a problem or they are closed, using the same Web
browser, re-open your Web browser go to the Start Link for the Test and you will be taken back
to the last question you were on, where you will be able to resume your Test.
• I have saved my Test but how do I resume it? Some Tests have the option to “Save and finish
later”. To resume your Test, go back to the Tests' Start Link and select the Resume option to log
in and finish your Test.
◦ I have forgotten my password! Use the Forgot password link and follow the instructions.
Remember: Check your Spam folder for the reset password email just in case!

ClassMarker.com
What are the minimum technology requirements to use ClassMarker?

No downloads, installations or investment in technology infrastructure is required, and

it's so easy to use, anyone can get up and running straight away.

ClassMarker is an online system, so you need internet access and we recommend using
a modern web browser:

● Internet explorer 6+
● FireFox 2.0+
● Safari 3+
● Opera 10.6+
● Chrome 8+

Additionally you will need JavaScript and cookies enabled which comes standard with web
browsers.

ClassMarker's online-testing system is available to anyone with an internet connection. Our

web-based exam service is easy-to-use, secure and reliable.

ClassMarker was built from the ground up using valid XHTML and adhering to accessibility
standards. This means ClassMarker works across all major operating systems, web browsers
and devices to ensure our service can be accessed however and wherever you like.

Any device that has an internet connection can access ClassMarker's online-testing system.

ClassMarker is compatible with all major operating systems including:

● Windows
● Macintosh
● Linux
● Chrome OS / Chromebook

Smart devices including:

● iPhone
● iPod touch
● iPad
● Android
My questions and/or tests aren't displaying correctly. How can I fix this?

There are a few things you can check in the instance that your questions or tests aren't
displaying correctly.

1. Does your web browser have JavaScript enabled? This is a requirement for all
administrators and users of ClassMarker.
2. Are you using a modern web browser? We recommend either:
● Internet explorer 6+
● FireFox 2.0+
● Safari 3+
● Opera 10.6+
● Chrome 8+
3. Are you on a network that has access to the following domains?
https://ajax.googleapis.com
https://www.google.com/jsapi
https://www.google-analytics.com