MT 69-DSE Please stick the barcode label here.

ENG LANG

A
PAPER 3
PART A

COMPULSORY
Candidate
Number
HONG KONG DIPLOMA OF SECONDARY EDUCATION EXAMINATION

MOCK TEST 69
ENGLISH LANGUAGE PAPER 3
PART A
Question-Answer Book

GENERAL INSTRUCTIONS
(1) There are two parts (A and B) in this paper. All candidates
should attempt ALL tasks in Part A. In Part B, you should
attempt either Part B1 (easier section) OR Part B2 (more
difficult section). Candidates attempting Parts A and B2 will
be able to attain the full range of levels, while Level 4 will be
the highest level attainable for candidates attempting Parts A
and B1.
(2) Write your Candidate Number on the appropriate pages of the
Part A Question-Answer Book and both Part B Question-
Answer Books.
(3) Write your answers clearly and neatly in the spaces provided
in the Question-Answer Books. Answers written in the
margins will not be marked. You are advised to use a pencil
for Part A.
(4) For multiple-choice questions, you are advised to blacken the
appropriate circle with a pencil and make sure that wrong
marks are completely erased with a clean rubber. Mark only
ONE answer to each question. Two or more answers will
score NO MARKS.
(5) All listening materials will be played ONCE only.
(6) Supplementary answer sheets will be supplied on request.
Write your Candidate Number and mark the question number
box on each sheet.
(7) The rough-work sheets provided are for you to take notes.
They will be collected separately and will not be marked.
(8) No extra time will be given to candidates for filling in the
question number boxes after the ‘Time is up’ announcement.
(9) The two Question-Answer Books attempted by candidates
(one for Part A and one for Part B) will be collected together
at the end of the examination.
(10) The other unused Question-Answer Book for Part B will be
collected separately at the end of the examination. This will
not be marked. Do not write any answers in it.
(S5) MT 69-DSE-ENG LANG 3-A–1 1 © Oxford University Press
Written by Jennifer Neale (5.3/2023)
This mock test may be adapted by teachers. OUP accepts no responsibility for changes made to original materials.
 Part A

Situation

Eric Chang, Francine Wong, Abbie Lau and Quinn Chan are planning the Wonder Festival, a children’s
music festival in Hong Kong. You will hear several recordings related to the Wonder Festival.

In Part A, you will have a total of four tasks to do. Follow the instructions in the Question-Answer Book
and in the recording to complete the tasks. You will find all the information you need in the Question-
Answer Book and the recording. You now have two minutes to familiarize yourself with Tasks 1–4.

(S5) MT 69-DSE-ENG LANG 3-A–2 2 © Oxford University Press

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 Please stick the barcode label here.

Task 1 (12 marks)

Eric and Francine are meeting to discuss the details of the Wonder Festival. Listen to their conversation and
complete the information in the spaces below. The first one has been provided as an example. You now have
30 seconds to study the task. At the end of the task, you will have one minute to tidy up your answers.

Wonder Festival details

Location: Central Harbourfront (example)

Dates: (1)

Times each day: (2)

Number of performing acts per day: (3)

Answers written in the margins will not be marked.

Answers written in the margins will not be marked.

Cost of tickets:

• adults: (4)

• children aged 3 or above: (5)

• children below 3: (6)

Services provided for families (7)

Services (Tick TWO)

Lost and found area

Children’s room

Quiet corner

Lost child meeting point

Restaurant

Cooling station

Answers written in the margins will not be marked.

Go on to the next page

(S5) MT 69-DSE-ENG LANG 3-A–3 3 © Oxford University Press

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 Event map

Victoria Harbour

Activity area A
Answers written in the margins will not be marked.

Answers written in the margins will not be marked.

Activity area B

Lung Wo Road

Item on map Name of area

Stage A (8)

Stage B (9)

Activity area A (10)

Activity area B (11)

(12) The festival would be a success if …

A online ticket sales were high.
B there were fun activities.
C there were exciting performances.
D online and door ticket sales were high. A B C D

Answers written in the margins will not be marked.

END OF TASK 1

(S5) MT 69-DSE-ENG LANG 3-A–4 4 © Oxford University Press

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 Task 2 (13 marks)

Eric, Abbie and Quinn are discussing the marketing plan for the festival. Listen to the meeting and complete
the information in the spaces below. The first one has been provided as an example. You now have 30 seconds
to study the task. At the end of the task, you will have one minute to tidy up your answers.

Wonder Festival marketing plan

Ideas for types of marketing

Type of marketing Reason

social media (example) (13)

(14)

(15) (16)

(17) (18)
Answers written in the margins will not be marked.

Answers written in the margins will not be marked.

Things to do before implementing marketing plan
Order the items 1–3.
Order (1–3) Item

(19) Hire street team members

(20) Advertise event on media platforms

(21) Finalize branding materials

(22) New logo design requirements (Tick TWO)

Vivid colours Bold lettering

Illustration of bubbles Plain background

Event blurb
Come and play at the Wonder Festival! Last year, (23) came
to our festival and had a lot of fun. This year’s festival will be (24) .
Don’t miss out (25) !

Answers written in the margins will not be marked.

END OF TASK 2
Go on to the next page

(S5) MT 69-DSE-ENG LANG 3-A–5 5 © Oxford University Press

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 Task 3 (12 marks)

Francine is speaking to a reporter about some of the performers of the Wonder Festival. Listen to the
conversation and complete the information in the spaces below. One has been provided as an example. You
now have 30 seconds to study the task. At the end of the task, you will have one minute to tidy up your
answers.

Details of performing acts

Name of band/musician Target audience Description of band/musician

(26) children aged 4–6 A band that sings songs that teach

(example) children (27)

(28) (29) A (30) who

writes (31)

Twinkle Betsy (32) A musician who plays (33)

Answers written in the margins will not be marked.

Answers written in the margins will not be marked.

(34–35) What are some of the instruments that Twinkle Betsy play? (Tick TWO)

Answers written in the margins will not be marked.

(S5) MT 69-DSE-ENG LANG 3-A–6 6 © Oxford University Press

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 According to Francine, what are some of the things that performers can do to keep children’s
Answers written in the margins will

Answers written in the margins will

attention?

• (36)

• (37)

Answers written in the margins will not be marked.

END OF TASK 3

Go on to the next page

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 Task 4 (12 marks)

Abbie is listening to a radio interview with Brenda Bananapants, one of the performers for the Wonder
Festival. Listen to the radio interview and answer the questions below. Please note that you do not need to
answer in complete sentences. You now have 30 seconds to study the task. At the end of the task, you will
have three minutes to tidy up your answers.

What inspired Brenda to become a children’s performer?

(38)

Why does Brenda think children’s music is important?

(39)

What does music help children do or develop?

Language: (40)

Intellectual: (41)
Answers written in the margins will not be marked.

Answers written in the margins will not be marked.

Emotional: (42)

Physical: (43)

What are the rewarding moments and challenges of Brenda’s job?

Rewarding moment Challenge

(44) (46)

(45) (47)

Does Brenda plan to continue her career as a children’s performer? Why?

(48)

How do you think Brenda felt when she found out that her niece wanted to be a children’s performer?
Explain your answer.

(49) She must have felt because

Answers written in the margins will not be marked.

END OF TASK 4
End of Part A
Now go on to Part B
(S5) MT 69-DSE-ENG LANG 3-A–8 8 © Oxford University Press
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MT 69-DSE
ENG LANG
HONG KONG DIPLOMA OF SECONDARY EDUCATION EXAMINATION
B1
EASY SECTION
PAPER 3
PART B1

MOCK TEST 69
ENGLISH LANGUAGE PAPER 3

PART B1
DATA FILE

GENERAL INSTRUCTIONS
(1) Refer to the General Instructions on Page 1 of the Question-Answer Book for Part A.

INSTRUCTIONS FOR PART B1

(1) The Question-Answer Book for Part B1 is inserted after this Data File.
(2) For Part B, attempt EITHER those tasks in Part B1 (Tasks 5–7) OR those in Part B2 (Tasks 8–10).
(3) You are advised to use a pen for Part B.
(4) The Data Files will NOT be collected at the end of the examination. Do NOT write your answers in
the Data Files.
(5) Hand in only ONE Question-Answer Book for Part B, either B1 or B2.

Not to be taken away before the

end of the examination session

(S5) MT 69-DSE-ENG LANG 3-B1-DF–1 9 © Oxford University Press

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 Part B

Situation

You are Liz Sung. You are an intern at Wild Explorations, a travel agency that organizes trips to tropical
destinations. Your manager, Andrew Cheung, has asked you to do some tasks.
You will listen to a meeting between yourself, Andrew Cheung and one of the travel agents, Annie Lau.
Take notes under the appropriate headings.
Before the recording is played, you will have five minutes to study the Question-Answer Book and the
Data File to familiarize yourself with the situation and the tasks.
Complete the tasks by following the instructions in the Question-Answer Book and on the recording. You
will find all the information you need in the Question-Answer Book, the Data File and on the recording.
As you listen, you can make notes on Page 3 of the Data File.
You now have five minutes to familiarize yourself with the Question-Answer Book and the Data File.

Contents
Page

1 Listening note-taking sheet for meeting of the tour organizing committee ...................................... 3

2 Email from Andrew Cheung to Liz Sung .......................................................................................... 4

3 Email from Edward Chiu .................................................................................................................. 5

4 Email exchange between Marjory Wong and Andrew Cheung ........................................................ 6

5 Wild Explorations web page ............................................................................................................. 7

6 Extract from article in Travel Comfort magazine .............................................................................. 7

7 Blog entry by Lily Singh ................................................................................................................... 8

8 Text messages between Andrew Cheung and Liz Sung .................................................................... 8

(S5) MT 69-DSE-ENG LANG 3-B1-DF–2 10 © Oxford University Press

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 Listening note-taking sheet for meeting of the tour organizing committee

Listen to the recording of the meeting between Liz Sung, Andrew Cheung and Annie Lau.

The new tour

Exotic Rainforest Resort

Annual performance results

New travel reality for tropical resorts

Go on to the next page

(S5) MT 69-DSE-ENG LANG 3-B1-DF–3 11 © Oxford University Press

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 Email from Andrew Cheung to Liz Sung

To: Liz Sung Sent: Fri 2 April 8.55 AM

From: Andrew Cheung
Subject: Tasks to do

Dear Liz,

There are a few tasks I need you to do.

Leaflet

First, I’d like you to complete the leaflet for the new tour we are going to introduce. Some of the
details are already filled in, but you’ll need to complete the rest. Please refer to your notes from our
meeting, the email from our company sales manager, Edward Chiu, and the email exchange I had
with the tour operator, Marjory Wong.

Magazine article

Second, I’d like you to write a magazine article about the Exotic Rainforest Resort in Costa Rica.
Start with our announcement about the resort. Talk about who the resort is mainly suitable for and
describe the special features of the resort. Talk about what types of accommodations it provides.
Mention how customers can make bookings and what kind of special deal customers can get. Take a
look at the meeting notes, the email from Edward and our company web page. You may also find
useful information in the blog entry by Lily Singh, the professional travel blogger. Don’t forget to
refer to our previous text messages as well.

Listicle

Finally, I’d like you to write a listicle on the benefits of tropical holidays for our company website.
Start with a brief introduction then talk about the three benefits which you’ll find in the extract from
the article in Travel Comfort magazine and Lily Singh’s travel blog entry.

Thanks,

Andrew

(S5) MT 69-DSE-ENG LANG 3-B1-DF–4 12 © Oxford University Press

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 Email from Edward Chiu

To: Andrew Cheung Sent: Fri 26 March 10.51 AM

From: Edward Chiu
Subject: Recent updates

Dear Andrew,

We think it’s reasonable to charge each customer $10,000 for joining the new Cook Islands tour because
we are the only travel agency offering island tours. So we want to put up the price. However, the tour
only comes with the flights and accommodation and guests will need to pay for their own meals and
drinks.

As for the partnership with the Exotic Rainforest Resort in Costa Rica, we are still liaising with their
sales and marketing teams regarding the prices for staying at the two accommodations they offer. There
should be some sort of discount for customers who book the resort through our website. I will let you
know once the details are settled.

Regards,

Edward

Go on to the next page

(S5) MT 69-DSE-ENG LANG 3-B1-DF–5 13 © Oxford University Press

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 Email exchange between Marjory Wong and Andrew Cheung

To: Marjory Wong Sent: Tue 30 March 4.35 PM

From: Andrew Cheung
Subject: Re: Cook Islands tour

This itinerary sounds great. Thanks!

To: Andrew Cheung Sent: Tue 30 March 4.25 PM

From: Marjory Wong
Subject: Re: Cook Islands tour

I think we can take the guests to the Beachside Luxury Resort and let them stay there until they catch an
early flight back to Hong Kong on the last day.

Marjory

To: Marjory Wong Sent: Tue 30 March 4.19 PM

From: Andrew Cheung
Subject: Re: Cook Islands tour

Hi Marjory,
I really like the activities you’ve suggested so far. For the last three days of the trip, I think it would be
nice to take our guests to a resort on the islands. Do you have any recommendations?

Andrew

To: Andrew Cheung Sent: Tue 30 March 4.07 PM

From: Marjory Wong
Subject: Cook Islands tour

Hi Andrew,
For the first day of the tour, I didn’t plan much since I assume the guests would be tired after a long
flight. From the second to the fourth day, they will go on a kayaking expedition for three days. After
three days of adventure, they will go on a tour to watch whales the next day. What do you think about
the itinerary so far?

Marjory

(S5) MT 69-DSE-ENG LANG 3-B1-DF–6 14 © Oxford University Press

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 Wild Explorations web page

https://www.wildexplorations.com.hk/news

Wild Explorations About | News | Contact

30 March

We are happy to announce that we have recently gone into partnership with the Exotic Rainforest Resort
in Costa Rica. Treehouses and overwater bungalows are the available room options for tourists. One of
the unique features of the resort is that there are solar panels installed on its roof to generate the
electricity used in the resort from solar power.

If you make your booking at the Exotic Rainforest Resort through our website, you will get 10% off
your stay. Click here to learn more about this special resort.

Extract from article in Travel Comfort magazine

Tropical holidays

If you want to get away from the hustle and bustle, you should consider going on a tropical holiday. One
of the best things is that tropical destinations such as Costa Rica and Bora Bora are not as crowded as
tourist destinations such as Japan and Singapore, which means that they can be more fun and relaxing.

Another benefit is that you can easily go to the nearby natural attractions without commuting because
these tropical holiday resorts are located in nature. For example, many resorts in Costa Rica are found
near the rainforest, while there are many resorts built in the national parks in the Caribbean.

The next time you plan for a trip, make sure you also check out some tropical destinations. The
travelling experience may surprise you!

Task 6

Go on to the next page

(S5) MT 69-DSE-ENG LANG 3-B1-DF–7 15 © Oxford University Press

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 Blog entry by Lily Singh

Travelling is life
Lily’s travel blog

My first trip to Costa Rica

When I arrived at the Exotic Rainforest Resort in Costa Rica, I was thrilled. As I entered, I could notice
that they used natural and sustainable materials to build the resort. For example, I could spot the wooden
floor and ceiling. I was really impressed since I’m an environmentalist myself.

The treehouse that I was staying in was amazing! This is the first time of my life that I woke up
surrounded by nature in a trip. I enjoyed listening to the chirping sounds of birds and crickets, they
somehow put me at ease. The whole natural environment was calm and relaxing, which is why I chose a
tropical destination like Costa Rica in the first place.

Aside from the accommodations, the resort also takes guests on private tours to observe amazing Costa
Rican wildlife animals such as toucans and margays which in the nearby rainforest.

Text messages between Andrew Cheung and Liz Sung

Andrew
Hi Liz, I just want to remind you to include some
specific examples to elaborate on the reasons for going
on tropical vacations (if needed).

Liz
OK, got it. Oh btw, for the article about the Costa
Rica resort, should I mention the activities organized
by the resort as well?

Andrew
Oh yeah, we have to. In our last meeting, I forgot to
mention that the Cook Islands are also known for their
exotic tropical bird species and relaxing lifestyle. Could
you please add them to the leaflet?

Liz
OK, no problem!

THIS IS THE LAST PAGE OF THE PART B1 DATA FILE

(S5) MT 69-DSE-ENG LANG 3-B1-DF–8 16 © Oxford University Press

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 Candidate Number Please stick the barcode label here.

MOCK TEST 69

B1
ENGLISH LANGUAGE
PAPER 3 PART B1
Question-Answer Book
EASY SECTION

Task 5: Leaflet (15 marks)

Complete the leaflet below using information from the B1 Data File and your notes.

The Cook Islands Tour

Date:

Price:

Information about destination:

• the Cook Islands are

• they are part of

Answers written in the margins will not be marked.

Answers written in the margins will not be marked.

• they are famous for their ,

and

Itinerary

Day Activity

Day 1 arrive at the Cook Islands

Days 2–4

Day 5

Days 6–8

Day 9

Remarks:

• The price includes

• The price does not include

Answers written in the margins will not be marked.

END OF TASK 5
Go on to the next page

(S5) MT 69-DSE-ENG LANG 3-B1–1 17 © Oxford University Press

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 Task 6: Magazine article (18 marks)

Write a magazine article using information from the B1 Data File and your notes. Write around 120 words.

_________________________________________________________________________________
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Answers written in the margins will not be marked.

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15
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20
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Answers written in the margins will not be marked.

END OF TASK 6
(S5) MT 69-DSE-ENG LANG 3-B1–2 18 © Oxford University Press
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 Task 7: Listicle (18 marks)

Write a listicle about the benefits of going on tropical holidays using information from the B1 Data File.
Write around 150 words.

______________________________________________________________________________
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______________________________________________________________________________
5
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Answers written in the margins will not be marked.

10
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15
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20
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25
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Answers written in the margins will not be marked.

Go on to the next page

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 _________________________________________________________________________________
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30
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Answers written in the margins will not be marked.

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35
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45
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Answers written in the margins will not be marked.

END OF TASK 7
END OF PART B1

(S5) MT 69-DSE-ENG LANG 3-B1–4 20 © Oxford University Press

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MT 69-DSE
ENG LANG

PAPER 3
HONG KONG DIPLOMA OF SECONDARY EDUCATION EXAMINATION
B2
DIFFICULT SECTION
PART B2

MOCK TEST 69
ENGLISH LANGUAGE PAPER 3

PART B2
DATA FILE

GENERAL INSTRUCTIONS
(1) Refer to the General Instructions on Page 1 of the Question-Answer Book for Part A.

INSTRUCTIONS FOR PART B2

(1) The Question-Answer Book for Part B2 is inserted after this Data File.
(2) For Part B, attempt EITHER those tasks in Part B1 (Tasks 5–7) OR those in Part B2 (Tasks 8–10).
(3) You are advised to use a pen for Part B.
(4) The Data Files will NOT be collected at the end of the examination. Do NOT write your answers in
the Data Files.
(5) Hand in only ONE Question-Answer Book for Part B, either B1 or B2.

Not to be taken away before the

end of the examination session

(S5) MT 69-DSE-ENG LANG 3-B2-DF–1 21 © Oxford University Press

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 Part B

Situation

You are Liz Sung. You are an intern at Wild Explorations, a travel agency that organizes trips to tropical
destinations. Your manager, Andrew Cheung, has asked you to do some tasks.
You will listen to a meeting between yourself, Andrew Cheung and one of the travel agents, Annie Lau.
Take notes under the appropriate headings.
Before the recording is played, you will have five minutes to study the Question-Answer Book and the
Data File to familiarize yourself with the situation and the tasks.
Complete the tasks by following the instructions in the Question-Answer Book and on the recording. You
will find all the information you need in the Question-Answer Book, the Data File and on the recording.
As you listen you can make notes on Page 3 of the Data File.
You now have five minutes to familiarize yourself with the Question-Answer Book and the Data File.

Contents
Page

1 Listening note-taking sheet for meeting of the tour organizing committee ...................................... 3

2 Email from Andrew Cheung to Liz Sung .......................................................................................... 4

3 Email from Samson Yuen ................................................................................................................. 5

4 Memo from Petra Wong .................................................................................................................... 6

5 Extract from Wild Explorations’ annual review ............................................................................... 7

6 Clients’ feedback on forum website .................................................................................................. 8

7 International Travel article about travel restrictions ......................................................................... 9

8 Extract from article in the Journal of Tourism Research .................................................................. 9

9 Blog entry by Kate Nash ................................................................................................................... 1

(S5) MT 69-DSE-ENG LANG 3-B2-DF–2 22 © Oxford University Press

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 Listening note-taking sheet for meeting of the tour organizing committee

Listen to the recording of the meeting between Liz Sung, Andrew Cheung and Annie Lau.

The new tour

Exotic Rainforest Resort

Annual performance results

New travel reality for hotels and resorts

Go on to the next page

(S5) MT 69-DSE-ENG LANG 3-B2-DF–3 23 © Oxford University Press

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 Email from Andrew Cheung to Liz Sung

To: Liz Sung Sent: Fri 2 April 8.55 AM

From: Andrew Cheung
Subject: Things to do

Dear Liz,

I need your help with some tasks, as follows.

First, I’d like you to write an annual report on the company’s performance. You should have three
main sections:
• Popularity of tropical destinations (compare the figures for 2019 with those in 2023 and state
the travelling trend)
• Sales (mention the increase in our annual net income and indicate the time of the year with
the best sales and explain why)
• Feedback (summarize the top two comments we got)
Refer to your meeting notes, the extract from the company’s annual review, clients’ feedback on our
forum website and Kate Nash’s blog entry. Please also mention how we can adapt to the new ways of
travelling in the conclusion.
Task 7
Next, write an email reply to Samson Yuen on behalf of Petra Wong, the customer service manager
of the Exotic Rainforest Resort. Apologize to Mr Yuen and describe how each issue he mentioned
will be resolved. Tell Mr Yuen how he will be compensated. You may have a look at your meeting
notes and the memo from Petra Wong.

Finally, I want you to write an article about how different travelling is nowadays. Focus on three
challenges related to travelling: climate change, travel restrictions and travel prices. Give examples of
how climate change has affected the tourism industry. Tell what resorts and hotels suggest guests do
before arrival. State what visitors should do before travelling. Compare the past and present prices for
flights and accommodation. Refer to the extract from the article in a tourism journal, the article about
travel restrictions and Kate Nash’s blog entry.

Thanks,

Andrew

(S5) MT 69-DSE-ENG LANG 3-B2-DF–4 24 © Oxford University Press

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 Email from Samson Yuen

To: Exotic Rainforest Resort Sent: Tue 29 March 7.56 PM

From: Samson Yuen
Subject: Disappointing stay

Dear Sir/Madam,

I have recently stayed at the Exotic Rainforest Resort when I was on a trip in Costa Rica. I cannot
express enough how disappointed I am with the facilities and services your resort provides. I am left
rather underwhelmed as your resort did not live up to my expectations.

For one thing, I understand that your resort is supposed to be environmentally friendly, however, I find it
unacceptable that there is no cooling equipment in the resort, especially when the weather is scorching
hot during the day.

Another issue I noticed is the problem of food waste. When I was having buffet dinner at your
restaurant, I saw some guests took a lot of food to their table and were unable to finish it. It was
frustrating to have witnessed that because I could not believe your resort does not have measures in
place to deal with a common environmental problem like food waste when it claims to be one of the
most eco-friendly resorts in Costa Rica.

I hope you take the necessary action to resolve these issues. I look forward to your response.

Yours faithfully,

Samson Yuen

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 Memo from Petra Wong

MEMO
Re: Mr Yuen’s email

Hi Liz,
I know you are handling the complaints from Samson Yuen. To address his complaints, we have done
the following and come up with possible solutions:
• We conducted a temperature test and measured the air temperature in the resort for a week. It
was found that the air temperature of the resort is about 34 degrees Celsius on average during the
day. Because of such hot temperature, we have decided to install ceiling fans (powered by solar
power) in different areas of the resort. Explain to him that we can only run them during the day
because of the kind of resort we are and our company aims—encourage responsible travel and
reduce environmental damage caused by tourism. Tell him that we will let him stay at our deluxe
villa for a night for free to compensate him.
• We have looked into the problem of food waste at the resort. From our observation, we did find
that some guests take too much food. To deal with this, guests who cannot finish their food will
need to pay for it. It will cost HK$100 for each kilogram of leftover food.

(S5) MT 69-DSE-ENG LANG 3-B2-DF–6 26 © Oxford University Press

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 Extract from Wild Explorations’ annual review

The line graphs below show the number of customers travelling to popular tourist destinations and those
travelling to tropical destinations. By 2023, the number of customers travelling to tropical destinations
increased significantly compared to 2019. It shows that more customers have the desire to travel to
unique tropical destinations. Note that figures from 2020 to 2022 might not accurately reflect the
travelling pattern or behaviour of customers due to the outbreak of the coronavirus.

Number of customers travelling to Number of customers travelling to

popular tourist destinations tropical destinations
50,000 25,000
49,500
22,765
40,000 20,000
Number of customers

Number of customers
30,000 15,000
23,733
20,000 10,000
6,500 7,802

10,000 8,562
5,000
1,345 492 517
1,210
0 0
2019 2020 2021 2022 2023 2019 2020 2021 2022 2023
Year Year

The pie charts below are produced by the statistics that we gathered for the year of 2023. While Bora
Bora is the least popular tropical destination, the percentage of tourists visiting there rose from 2% in
2019 to 10% in 2023.

Popularity of tourist destinations Popularity of tropical destinations

10% 10%

35%

15%

20% 44%

31%

35%

Japan South Korea Costa Rica Hawaii

Europe Singapore Barbados Bora Bora

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(S5) MT 69-DSE-ENG LANG 3-B2-DF–7 27 © Oxford University Press

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 Clients’ feedback on forum website

While we were preparing for the statistics for the company’s annual performance, we also looked at the
clients’ feedback on our services on our forum website. Here are some that we thought were interesting
and encouraging to note.

‘Our trip to Costa Rica was great. Our travel agent, Annie, listened so carefully to our requests and made
everything happen for us, including a really cool deep-sea fishing excursion. We’re already looking at
booking our next adventure with Wild Explorations … maybe to Bora Bora next time around!’

Jimmy Yang

‘It turns out that tropical vacations aren’t really my thing, but that’s not the fault of Wild Explorations.
Regardless, I always felt like I was listened to, and all of the things I wanted included in my Costa Rica
trip were there. I was also imrpessed by its pricing, which was a lot more reasonable than the other
travel agencies.

Wendy Beal

‘Compared to all of the other travel agencies in town, Wild Explorations had the best prices. However, I
wish there were more options for tropical destinations.’

Gina Rodriguez

‘Our travel agent Mandy was awesome. You could tell that she understood our needs and took them
seriously. She also found us some really unique experiences in Costa Rica, like ziplining and rainforest
exploration.’

Oliver Liu

‘The prices and the customer service were top-notch. You won’t find better deals anywhere, especially
for what you get. We can’t wait to plan our next trip to Bora Bora!’

Jason Lindemann

‘We travelled to Costa Rica for the summer holidays. The prices were reasonable and my agent was very
attentive. He booked the accommodation for us and arranged activities that we like. There’s just nothing
much I can complain about.’
Dave Yim

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 International Travel article about travel restrictions

Travel restrictions

We would like to give you an update on the travel restrictions of different destinations as of May 2023.

Popular tourist destinations such as South Korea and Japan are open to all travellers since March and
April respectively. Travellers are no longer required to show proof of three doses of vaccination and a
negative PCR test result within 72 hours prior to arrival. Quarantine is also not mandatory. Though all
travel restrictions were lifted, hotels and resorts still suggest that travellers do a rapid test before arriving
and monitor their health during the stay.

While most travel restrictions were lifted for some tropical destinations such as Barbados and the
Bahamas, travellers are still required to fill in a health declaration form prior to arrival.

The information above only provides the travel restrictions and requirements for some destinations.
Different countries or cities have their own travel restrictions and requirements which are usually
updated and amended regularly. You are reminded to check them prior to your travel.

Extract from article in the Journal of Tourism Research

Climate change and tourism

by Neil Ford

Sea-level rise is one of the major effects of climate change that takes a heavy toll on the tourism
industry. It causes damage to tourist sites, natural attractions, and resorts. When they are damaged,
tourists are less likely to visit the tourist destination. The business of travel agencies is also affected
because they have to reduce the prices of their tour packages to attract more people to join.

Rising temperatures is another significant effect of climate change. The number of marine organisms in
coastal areas are reduced. For example, many coral reefs in Australia are degraded due to the warming
water temperature. The rising temperatures also shorten the skiing season in cold places in Europe and
North America. As winter became milder and shorter, the number of visitors staying at the ski resorts
have reduced and the profit gained by these ski resorts have reduced as well.

As we can see, some tourist destinations have become less appealing to tourists because of the negative
impact brought on by climate change which in turn could be a reason why tourists don’t visit these
tourist destinations.

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(S5) MT 69-DSE-ENG LANG 3-B2-DF–9 29 © Oxford University Press

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 Blog entry by Kate Nash

How the pandemic affects my travel plans

In 2018, I decided to quit my job as an accountant to become a full-time travel blogger. For the first year
of blogging, I travelled to many places in the world which had been on my bucket list. Then came
2020—the global outbreak of the COVID-19 pandemic. Countries, one by one, started to enforce travel
restrictions which completely messed up all my travel plans for the year.

Now that all travel restrictions are lifted. You would think it’s a good time to travel again. But no, the
prices for flights to Asian countries such as Japan, Singapore and Thailand have gone up from HK$2,000
to HK$3,000, that’s like a lot of money.

While the prices for flights are increased, so are the prices for hotels and resorts. Before the pandemic, I
could easily book a cheap hotel room overseas for about HK$500 and now I have to pay triple of that
price. This is absolutely absurd!

I can see that the travelling trend of people has changed after the pandemic. It’s important that those who
work in the tourism industry stay flexible to keep up with these changes.

THIS IS THE LAST PAGE OF THE PART B2 DATA FILE

(S5) MT 69-DSE-ENG LANG 3-B2-DF–10 30 © Oxford University Press

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 Please stick the barcode label here.
Candidate Number

MOCK TEST 69
ENGLISH LANGUAGE
PAPER 3 PART B2
Question-Answer Book
B2
DIFFICULT SECTION
Task 8: Report (16 marks)

Write a report about the company’s annual performance using information from the B2 Data File and your
notes. Write around 150 words.

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(S5) MT 69-DSE-ENG LANG 3-B2–1 31 © Oxford University Press

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 25 _________________________________________________________________________________
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(S5) MT 69-DSE-ENG LANG 3-B2–2 32 © Oxford University Press

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 Please stick the barcode label here.

Task 9: Email response (18 marks)

Write an email response to Samson Yuen using information from the B2 Data File and your notes. Write
around 180 words.

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(S5) MT 69-DSE-ENG LANG 3-B2–3 33 © Oxford University Press

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 ______________________________________________________________________________
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(S5) MT 69-DSE-ENG LANG 3-B2–4 34 © Oxford University Press

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 Task 10: Article (17 marks)

Write an article about challenges related to travelling using information from the B2 Data File and your
notes. Write around 160 words.

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(S5) MT 69-DSE-ENG LANG 3-B2–5 35 © Oxford University Press

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 ______________________________________________________________________________
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END OF TASK 10
END OF PART B2

(S5) MT 69-DSE-ENG LANG 3-B2–6 36 © Oxford University Press

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