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ONT

V500R021C00
Upgrade Guide (by Using the OLT)

Issue 01
Date 2021-04-20

HUAWEI TECHNOLOGIES CO., LTD.


Copyright © Huawei Technologies Co., Ltd. 2021. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.

Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.


Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: https://www.huawei.com
Email: support@huawei.com

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Upgrade Guide (by Using the OLT) About This Document

About This Document

 This Upgrade Guide is applicable to all the SPC versions of the ONT V500R021C00SPCxxx .
SPCxxx in this document is applicable to all SPC versions.

Summary
Before upgrading one or more ONTs to V500R021C00, read this Upgrade Guide. The
following table lists the contents of this document.

Chapter Description
1 Before You Start Lists version requirements, upgrade precautions, and
upgrade scenarios.
2 Preparation for the Describes the preparations to be made before upgrading a
Upgrade gateway ONT using the OLT or U2000.
3 Upgrade by Using the OLT Provides guidance to upgrade one or more ONTs by using
the OLT.
4 System Rollback Provides guidance to roll back the ONT to the source
version when the upgrade fails.

Symbol Conventions
The symbols that may be found in this document are defined as follows.

Symbol Description
Indicates a hazard with a high level of risk which, if not
avoided, will result in death or serious injury.
Indicates a hazard with a medium level of risk which, if
not avoided, could result in death or serious injury.

Indicates a hazard with a low level of risk which, if not


avoided, could result in minor or moderate injury.

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Upgrade Guide (by Using the OLT) About This Document

Symbol Description
Indicates a potentially hazardous situation which, if not
avoided, could result in equipment damage, data loss,
performance deterioration, or unanticipated results.
NOTICE is used to address practices not related to
personal injury.
Supplements the important information in the main text.
NOTE is used to address information not related to
personal injury, equipment damage, and environment
deterioration.

Change History
Versio Description Release Author Approved
n Date By
01 This issue is the first official 2021-04-20 Chen Rui Han Jing
release.

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Upgrade Guide (by Using the OLT) Contents

Contents

About This Document ............................................................................................................... ii


1 Before You Start ........................................................................................................................ 1
1.1 Application Scope ................................................................................................................................................. 1
1.2 Versions of Associated Software ............................................................................................................................ 1
1.3 Precautions............................................................................................................................................................ 3
1.4 Impact of the Upgrade ........................................................................................................................................... 4
1.5 Upgrade Scenarios ................................................................................................................................................. 4

2 Preparation for the Upgrade ................................................................................................... 6


2.1 Preferred Upgrade Solution.................................................................................................................................... 6
2.2 Alternative Upgrade Solution ................................................................................................................................. 7
2.3 Standalone U2000 Upgrade Tool............................................................................................................................ 8

3 Upgrade by Using the OLT ..................................................................................................... 9


3.1 Upgrade Process and Estimated Time..................................................................................................................... 9
3.2 Preparing for the Upgrade .....................................................................................................................................10
3.3 Upgrade Procedure ...............................................................................................................................................12

4 System Rollback ..................................................................................................................... 15


5 Appendix ................................................................................................................................. 16
6 Acronyms and Abbreviations ............................................................................................... 18

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Upgrade Guide (by Using the OLT) 1 Before You Start

1 Before You Start

About This Chapter

Read this chapter carefully before upgrading the software. Specifically, focus on the
following:
 Verify that this Upgrade Guide is applicable to the source version.
 Verify the upgrade scenario based on the network condition and the device management
environment.
 Verify the mode of a software upgrade according to the device type, target software
version, and requirements for the software upgrade.
 Check the ONT and OLT versions. For details, see chapter "2 Preparation for the
Upgrade."

1.1 Application Scope


Table 1-1 Application scope

Version Release Date Applicable Product


ONT V500R021C00 2021-04-20 ONT and AP

1.2 Versions of Associated Software


Table 1-2 Recommended versions of associated software

Software Version
OLT software MA5600T V800R018C00

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Upgrade Guide (by Using the OLT) 1 Before You Start

Software Version
MA5800 V100R019C10
NMS software iManager U2000 V200R017C50
NCE platform (for ONTs with NCE V100R019C00
the C plug-in loaded)
eSight software (only for the eSight V300R010C00
ONT equipment on the
enterprise network)

Table 1-3 Compatible versions of associated software

Software Version

OLT software  MA5600T V800R018C10 or later


 MA5600T V800R018C00 or later
 MA5600T V800R017C10 or later
 MA5600T V800R017C00 or later
 MA5600T V800R016C10 or later
 MA5600T V800R016C00 or later
 MA5600T V800R015C10 or later
 MA5600T V800R015C00 or later
 MA5600T V800R013C10 or later
 MA5600T V800R013C00 or later
 MA5800 V100R019C10 or later
 MA5800 V100R018C10 or later
 MA5800 V100R018C00 or later
 MA5800 V100R017C10 or later
 MA5800 V100R017C00 or later
 MA5800 V100R016C10 or later
 MA5800 V100R016C00 or later
 MA5800 V100R015C10 or later
 MA5800 V100R015C00 or later
NMS software  iManager U2000 V200R17C60 or later
 iManager U2000 V200R17C50 or later
 iManager U2000 V200R16C60 or later
 iManager U2000 V200R16C50 or later
 iManager U2000 V200R15C60 or later
 iManager U2000 V200R14C60 or later

NCE platform (for ONTs with  NCE V100R019C00 or later


the C plug-in loaded)

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Upgrade Guide (by Using the OLT) 1 Before You Start

Software Version
eSight software (only for the  eSight V300R010C00 or later
ONT equipment on the
enterprise network)

 Versions earlier than iManager U2000 V200R014C60 do not support smart ONTs, such as
HS8245W. To manage smart ONTs through the NMS, you must upgrade the NMS to iManager
U2000 V200R014C60 or later.

1.3 Precautions
 The upgrade by using the CLI of the OLT or NMS will fail if the connected optical link
is interrupted when data is being issued. After the fault is rectified, wait at least 2
minutes before performing the upgrade again.
 The ONT in the loading state cannot be deleted by OLT, NMS or NetOpen software.
 If the ONT is powered off during the upgrade, the upgrade can still be performed after
the ONT resets. This will not cause any damage to the ONT system.

The ONT is designed with active and standby systems. Power outage during the upgrade causes damage
only to the standby system. Therefore, the ONT still functions normally after it resets.
 The version of the OLT used for the ONT upgrade must support the ONT version.
Otherwise, related boards on the OLT may be reset, or the ONT may fail to be upgraded
or may be faulty.
 ONTs V100, V200 and V300 in the live network cannot be upgraded to V500R021C00.
 The ONT V500R021C00 uses a new encryption algorithm that affects version
downgrade:
− Rxxx in target VxxxRxxxCxxSPCxxx cannot be earlier than the original R version.
Otherwise, the ONT may fail to be upgraded or may be faulty.
 This Upgrade Guide describes how to use the ONT upgrade tool package.
− The ONT upgrade tool package is an incremental software package developed
based on officially released software. It integrates customers' customization
requirements and is released in specific areas.
− The ONT upgrade tool package is named in the format of ONT
V100R002C00SPCxxx. It is a compressed file and needs to be decompressed first.
− The ONT upgrade tool package consists of the warehouse upgrade tool package and
live-network upgrade tool package. The warehouse upgrade tool package can only
be used to upgrade ONTs in customer warehouses. It cannot be used to upgrade
ONTs on the live network. Otherwise, the configurations of ONTs on the live
network will be lost and services will be interrupted. The live-network upgrade tool
package can be used to upgrade ONTs in warehouses or directly upgrade ONTs on
the live network. Before an upgrade tool package is used, its type must be
distinguished. For details, see the Release Notes of the upgrade tool package.

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Upgrade Guide (by Using the OLT) 1 Before You Start

1.4 Impact of the Upgrade


Impact on the System During the Upgrade
Impact on Services
All services on an ONT will be interrupted when the system restarts after the ONT is
upgraded. The service interruption lasts about 2 minutes.
Impact on Network Communication
Communication between the ONT and the OLT will be interrupted when the system restarts
after the ONT is upgraded. The communication interruption lasts about 2 minutes.

Impact on the System After the Upgrade


None

1.5 Upgrade Scenarios


Comparison Between Upgrade Scenarios

Table 1-4 Comparison between upgrade scenarios

Upgrade Scenario Advantage Disadvantage


Remote upgrade by using Supports remote upgrades. Requires the support from
the NMS Supports upgrades in large the NMS.
batches.
Upgrade by using the OLT Supports remote upgrades. Has a moderate upgrade
Supports upgrades in small efficiency and is unable to
batches. identify the types of ONTs
during upgrades.
Local manual upgrade Supports the upgrades of Does not support batch
offline ONTs. upgrades of ONTs and has a
low upgrade efficiency.

Upgrade by using NCE Supports remote upgrades. Supports only ONTs to


Supports upgrades in large which the C plug-in has
batches. been loaded.

Remote Upgrade by Using the NMS


In this upgrade mode, the operator uploads the ONT upgrade package file to the NMS. Then,
in the NMS GUI, the operator upgrades the target ONTs which are connected to the OLT and
are managed by the NMS concurrently. The operator can also specify an automatic upgrade
policy for the ONTs. Multiple ONTs can be remotely upgraded by using the NMS
simultaneously.

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Upgrade Guide (by Using the OLT) 1 Before You Start

The OLT V800R006C02 supports the batch upgrades of ONTs which are connected to the
same PON port. Other OLT versions support the batch upgrades of ONTs which are connected
to different PON ports.

Upgrade by Using the OLT


In this upgrade mode, the operator uploads the ONT upgrade package file to the OLT, and
runs commands on the CLI of the OLT to concurrently upgrade the selected ONTs which are
connected to this OLT. This mode enables multiple ONTs to be upgraded simultaneously.
However, this mode applies only to the ONTs which are connected to the same PON port of
the OLT.

Local Manual Upgrade


This mode enables an ONT to be upgraded locally on the web page.
In this upgrade mode, the operator logs in to the ONT web page through the Ethernet port,
and loads the BIN file to upgrade the ONT. After the upgrade, the operator restarts the ONT to
make the upgrade to take effect. In this mode, the operator can upgrade only one ONT at a
time.

Remote Upgrade by Using the NCE


In this mode, the operator uploads the to-be-upgraded ONT or AP versions to the NCE, and
then upgrade the ONTs or APs managed by the NCE through GUI.

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Upgrade Guide (by Using the OLT) 2 Preparation for the Upgrade

2 Preparation for the Upgrade

About This Chapter


The software package of the gateway ONT V500R021C00 exceeds 16 MB. Some ONTs or
OLTs, however, require that the size of the loaded files cannot exceed 16 MB; otherwise, the
ONTs cannot be upgraded using the OLT or U2000. Therefore, check the ONT version and
make preparations before the upgrade accordingly. The software package of the non-gateway
ONT V500R021C00 is smaller than 16 MB. In this case, no upgrade preparations are required
and this chapter can be skipped.

To upgrade a gateway ONT V300R012C00 by using the OLT or U2000, you must first
upgrade the ONT to V300R013C10SPC118 or later (the file size must be smaller than 16
MB).

Upgrade Instructions
 According to the matching OLT version, service board, and network management
version, select the appropriate upgrade plan.
 When the gateway ONT of V300R012C00 version is upgraded by OLT and U2000, it
must be upgraded to ONTV300R013C10SPC118 and later versions (the file size of this
version must be less than 16MB).
 When the gateway ONTs of the V300R012C00 and V300R013C00 versions are
upgraded through the network management independent subcontracting tool, they must
first be upgraded to ONTV300R013C10SPC118 and later versions (the file size of this
version must be less than 16MB).

2.1 Preferred Upgrade Solution


When the relationship between the OLT version and the service board is "Supported" as listed
in Table 2-1, you can perform an upgrade using the U2000 or OLT. For details on the upgrade
procedure, see "Remote Upgrade by Using the U2000" or "Upgrade by Using the OLT."

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Upgrade Guide (by Using the OLT) 2 Preparation for the Upgrade

Table 2-1 Mappings between the OLT version and the service board

OLT Version H801EPBA H801GPBC H802GPFD Other


/ / Service
H802GPBD H803GPFD Board
/ /
H805GPBD H806GPBD
/
H806GPBH
MA5600T Unsupported Supported N/A N/A
V800R008C01SPC317
(SPH317+HP2117) and
later
MA5600T Unsupported Supported N/A N/A
V800R008C05SPC317
(SPH317+HP1117) and
later
MA5600T V800R010C00 Unsupported Supported N/A N/A
(SPH111+HP1111) and
later
MA5600T Unsupported Supported N/A N/A
V800R011C00SPC102
(SPH102+HP1102) and
later

MA5600T V800R012C00 Unsupported Supported Supported N/A


(SPH107+HP1107) and
later
MA5600T V800R013C00 Unsupported Supported Supported Supported
MA5600T V800R013C10 Unsupported Supported Supported Supported
MA5600T V800R015C00 Unsupported Supported Supported Supported
MA5600T V800R016C00 Unsupported Supported Supported Supported
and subsequent versions

2.2 Alternative Upgrade Solution


When the following 2 conditions are met, the upgrade cannot be performed by using the OLT
but can be performed by using the U2000 (for upgrade procedure details, see "Remote
Upgrade by Using the U2000"):
 The relationship between the OLT version and the service board is "Unsupported" as
listed in Table 2-1 and Table 2-2.
 The U2000 version is V100R006C02CP3261, V100R009C00SPC302, or
V200R015C50SPC200 or later.

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Table 2-2 Mappings between the OLT version and the service board

OLT Version H801EPBA/ H802GPFD/ Other Service


H801GPBC/ H803GPFD/ Board
H802GPBD/ H806GPBD/
H805GPBD H806GPBH

MA5600T V800R005 Unsupported N/A N/A


MA5600T V800R006 Unsupported N/A N/A
MA5600T V800R007 Unsupported N/A N/A
Earlier than MA5600T Unsupported N/A N/A
V800R008C01SPC317
(SPH317+HP2117)

Earlier than MA5600T Unsupported N/A N/A


V800R008C05SPC317
(SPH317+HP1117)
MA5600T V800R009C00 Unsupported N/A N/A
Earlier than MA5600T Unsupported N/A N/A
V800R010C00
(SPH111+HP1111)
Earlier than MA5600T Unsupported N/A N/A
V800R011C00SPC102
(SPH102+HP1102)
Earlier than MA5600T Unsupported Unsupported N/A
V800R012C00
(SPH107+HP1107)

2.3 Standalone U2000 Upgrade Tool


When the following 2 conditions are met, the upgrade cannot be performed by using an OLT
but can be performed by using the U2000 or the standalone U2000 upgrade tool (for upgrade
procedure details, see "Remote Upgrade by Using the U2000" and the Guide to Using the
U2000 Upgrade Tool):
 The relationship between the OLT version and the service board is "Unsupported" as
listed in Table 2-1 and Table 2-2.
 The U2000 version is earlier than V100R006C02CP3261, V100R009C00SPC302, or
V200R014C50SPC200.

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Upgrade Guide (by Using the OLT) 3 Upgrade by Using the OLT

3 Upgrade by Using the OLT

3.1 Upgrade Process and Estimated Time


This chapter describes the process of upgrading one or more ONTs by using the OLT and
describes the time required for the upgrade.

If an OLT service board is of the EPBA or GPBC model, only a bin package smaller than 18
MB can be used for CLI upgrade.

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Upgrade Guide (by Using the OLT) 3 Upgrade by Using the OLT

Upgrade Flowchart

Estimated Time
 Due to the restricted CPU capability of a PON board, more ONTs require a longer
loading duration. There is no positive correlation between the number of ONTs and the
loading duration.
 The actual upgrade time varies with the FTP network transmission time, NMS waiting or
polling due to trap loss, load of the OLT boards, and the ONT CPU usage.

3.2 Preparing for the Upgrade


 Install the TFTP tool on a local PC.
 Prepare files for the upgrade.

Table 3-1 Files required for the upgrade

No. File Description File Name


1 ONT upgrade package file (containing ONTV500R021C00SPCxxx_common

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Upgrade Guide (by Using the OLT) 3 Upgrade by Using the OLT

No. File Description File Name


uboot, kernel, and rootfs) _all.bin

 Verify digital signature.


To prevent a software package from being maliciously tampered with during
transmission or storage, download the corresponding digital signature file for integrity
verification when downloading the software package.
After the software package is downloaded, verify its PGP digital signature according to
the OpenPGP Signature Verification Guide. If the software package fails the verification,
do not use the software package, and contact Huawei technical support engineers.
Before a software package is used in installation or upgrade, its digital signature also
needs to be verified according to the OpenPGP Signature Verification Guide to ensure
that the software package is not tampered with.
Visit either of the following websites to obtain the OpenPGP Signature Verification
Guide:
− Carrier customers: https://support.huawei.com/carrier/digitalSignatureAction
− Enterprise customers:
https://support.huawei.com/enterprise/en/tool/pgp-verify-TL1000000054

Procedure
Step 1 Ensure that the upgrade package file for the ONT upgrade is available on a local PC, as listed
in Table 3-1.
Step 2 Use the TFTP tool on the local PC to set the upgrade directory.
 Current Directory: Click Browse and select the directory where the upgrade package
file is saved on the local PC.
 Server interface: Select the IP address of the network interface card (NIC) from the
drop-down list. Ensure that the OLT can be pinged from this IP address.

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Do not close the tftpd.exe program during the ONT upgrade.

Step 3 Ping the control board of the OLT from the PC to check whether the PC can normally
communicate with the control board.
----End

3.3 Upgrade Procedure


Procedure
Step 1 Telnet to the control board of the OLT and enter the diagnose mode.
huawei>enable
huawei#config
huawei(config)#diagnose
huawei(diagnose)%%

Step 2 Set the directory for the required image file ONTV500R021C00SPCxxx_common_all.bin.
huawei(diagnose)%%ont-load info program ONTV500R021C00SPCxxx_common_all.bin tftp
10.167.225.95
{ <cr>|username<S><Length 1-16> }:

Command:
ont-load info program ONTV500R021C00SPCxxx_common_all.bin tftp 10.167.225.95

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10.167.225.95 is the IP address of the TFTP server.

Step 3 Select the ONT(s) to be upgraded.


 To upgrade ONT 0 connected to GPON port 0/3/3, do as follows:
huawei(diagnose)%%ont-load select 0/3
{ <cr>|portid<U><0,7> }:3
{ <cr>|ontid<U><0,127> }:0

Command:
ont-load select 0/3 3 0
 To upgrade all ONTs connected to GPON port 0/3/3, do as follows:
huawei(diagnose)%%ont-load select 0/3
{ <cr>|portid<U><0,7> }:3
{ <cr>|ontid<U><0,127> }:

Command:
ont-load select 0/3 3

Step 4 Upgrade the selected ONT(s).


huawei(diagnose)%%ont-load start
{ <cr>|activemode<K>|simple<K> }:activemode
{ immediate<K>|next-startup<K> }:next-startup

Command:
ont-load start activemode next-startup

Only the OLT later than V800R008 supports activemode { immediate | next-startup }.
immediate indicates that the ONT upgrade takes effect when an automatic ONT restarts
immediately after the upgrade. next-startup indicates that the ONT upgrade takes effect
when the ONT is manually restarted after the upgrade. The OLT V800R006C02 or V800R007
does not support activemode { immediate | next-startup }.

Step 5 Query the upgrade progress.


huawei(diagnose)%%display ont-load select
{ <cr>|frameid/slotid<S><Length 3-15> }:

Command:
display ont-load select
--------------------------------------------------------------
F/S/P ONT ID Load state Load progress
--------------------------------------------------------------
0/3/3 0 success 100%
--------------------------------------------------------------

Step 6 After the upgrade is complete, stop the ONT upgrade to ensure that subsequent upgrades, if
any, can be carried out properly.
huawei(diagnose)%%ont-load stop

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Step 7 Restart the ONT(s).


 To restart ONT 0 connected to GPON port 0/3/3, do as follows:
huawei(diagnose)%%quit
huawei#config
huawei(config)#interface gpon 0/3
huawei(config-if-gpon-0/3)#ont reset 3 0
Resetting the ONT(s) will interrupt all services on the ONT(s)
Are you sure to reset the ONT(s)? (y/n)[n]:y
 To restart all ONTs connected to GPON port 0/3/3, do as follows:
huawei(diagnose)%%quit
huawei#config
huawei(config)#interface gpon 0/3
huawei(config-if-gpon-0/3)#ont reset 3 all
Resetting the ONT(s) will interrupt all services on the ONT(s)
Are you sure to reset the ONT(s)? (y/n)[n]:y

Step 8 Verify the upgrade. The target version is V5R021C00Sxxx.


In GPON mode, run the display ont version command to check whether the ONT version is
the target version. Main Software Version in the command output is the ONT version after
the upgrade, which should be V5R021C00Sxxx.
----End

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Upgrade Guide (by Using the OLT) 4 System Rollback

4 System Rollback

If the upgrade fails, system rollback is required. To roll back the system to the source version,
load the upgrade package file of the source version.
The system rollback procedure is the same as the upgrade procedure. For details, see chapter
"3 Upgrade by Using the OLT."

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Upgrade Guide (by Using the OLT) 5 Appendix

5 Appendix

Upgrade Checklist

Site Name Upgrade Time


Source Version Target Version
Upgrade Personnel Carrier personnel:
Huawei personnel:
Whether the Upgrade
Is Successful
Upgrade Checklist Conclusion Exception Handling
Pre-upgrade Check

Upgrade Procedure
Check

Post-upgrade
verification

Troubleshooting
How to handle an upgrade failure?

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When the upgrade fails, do not reset the ONT. Instead, upgrade the ONT again according to
the following the upgrade procedure and ensure that the upgrade package file is correct. If the
problem persists, use a new upgrade package file to upgrade the ONT.
FAQ
1. Is the mini system still configured for the ONT?
No. The ONTs of V300R013 and later versions use the active/standby systems. During
an upgrade, the standby system is upgraded to the target version. After the upgrade, the
ONT starts from the standby system.
2. Is data synchronized between active/standby systems?
Yes. The version information of the active system is synchronized to the standby system
30 minutes after the ONT is upgraded. This ensures that the active and standby systems
have consistent version information.
3. How to obtain the ONT package splitting tool?
Visit http://support.huawei.com, and choose Tools > Mini-tool > Software > Access
Network Product Line > Optical Access TOOLS > ONT to obtain the ONT package
splitting tool.
4. What are the key points during an upgrade?
a. During an upgrade by using the U2000, the completion percentages on the U2000
are explained as follows.

Completion Completion OLT Action ONT Action


Percentage on Percentage on
the U2000 the OLT
0–80% 0–10% Obtains ONT program None
files from the file
server.
10%–20% Moves data from the None
system control board to
the PON board.
20%–80% Transmits data to the Accepts the data and
ONT. writes the data to the
flash memory.
100% 80%–100% Waits for the ONT to Checks the data written
complete data loading. to the flash memory,
and checks whether the
upgrade is successful.

b. After the upgrade, the ONT restarts and the message "Wait for the ONT to report
the upgrade result" is displayed on the U2000.
c. After the ONT restarts and is re-connected to the network, it reports its new version
to the OLT. The OLT transparently transmits the version to the U2000. After the
U2000 receives the version, it compares the received version with the target version
in the upgrade task. If the versions are consistent, the upgrade is successful. If they
are inconsistent, the upgrade fails.

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ONT
Upgrade Guide (by Using the OLT) 6 Acronyms and Abbreviations

6 Acronyms and Abbreviations

E
EPON Ethernet passive optical network
G
GPON Gigabit-capable passive optical network
O
OAM Operation, administration, and maintenance
OMCI Optical network terminal management and control interface
ONT Optical network terminal
S
SN Serial number
T
TFTP Trivial File Transfer Protocol

Issue 01 (2021-04-20) Copyright © Huawei Technologies Co., Ltd. 18

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