EFFECTIVE

COMMUNICATION SKILLS
Dr. Lamia MOUNTASSIR
CHAPTER 3 : THE BODY
LANGUAGE
 LAYOUT
1. Non verbal communication

2. Non verbal communication at work

3. Aspects of body Language

4. Reading the Body langage

5. Body language mistakes

6. Gender differences

7. Improving the body language

1- Body Language
 1- BODY LANGUAGE

Body language is a range of

nonverbal signals that you can use

to communicate your feelings and

intentions.
 1- NON VERBAL
COMMUNICATION
Nonverbal communication is one of

the 4 styles we use to communicate,

along with writing, speaking, and

active listening.

Non verbal communication makes

up over half of what we tell the

others.
 1- NON VERBAL
COMMUNICATION
 1- NON VERBAL
COMMUNICATION
1- Non verbal communication at Work
 2- NON VERBAL COMMUNICATION AT
WORK

Being able to use nonverbal

communication effectively in the

workplace gives you more control over

the interactions you have with your

colleagues.
 2- NON VERBAL
COMMUNICATION AT WORK
 2- NON VERBAL
COMMUNICATION AT WORK
 2- NON VERBAL
COMMUNICATION AT WORK
3- Aspects of non verbal communication
3- ASPECTS OF NON VERBAL COMMUNICATION:
4- Reading the Body Language
 4- READING THE BODY LANGUAGE

We are constantly reading the body

language of others even when we are not

aware of it.

Pay attention to the positions and

movements of people around you,

specifically their head positions, physical

gestures and eyes.

 4- READING BODY LANGUAGE:
FACIAL EXPRESSION

Your facial expressions

can show other people

what you're feeling, such

as if you're happy, sad,

angry, afraid, or regretful.

4- READING BODY LANGUAGE:
FACIAL EXPRESSION
4- READING BODY LANGUAGE:
FACIAL EXPRESSION
 4- READING BODY LANGUAGE:
POSTURE

The way you walk, talk, sit, stand, move your hands, and position your head communicates

a significant amount of information to the people watching you.

This contributes to other people's perception of you and may affect your interaction with

them.
4- READING BODY LANGUAGE:
POSTURE
Sitting up straight, for example, may

indicate that a person is focused and

paying attention to what's going on.

Sitting with the body hunched forward,

can imply that the person is bored or

indifferent.
4- READING BODY LANGUAGE:
HEAD POSITION
4- READING BODY LANGUAGE:
FINGERS MOVEMENT
4- READING BODY LANGUAGE:
THE EYES MOVEMENT
4- READING BODY LANGUAGE:
THE EYES MOVEMENT
4- READING BODY LANGUAGE:
THE EYES MOVEMENT
4- READING BODY LANGUAGE:
THE EYES MOVEMENT
4- READING BODY LANGUAGE:
LIPS MOVEMENT
4- READING BODY LANGUAGE:
LIPS MOVEMENT
4- READING BODY LANGUAGE:
LYING
4- READING BODY LANGUAGE:
LYING
4- READING BODY LANGUAGE:
LYING
4- READING BODY LANGUAGE:
LYING
 4- READING BODY LANGUAGE:
ARMS AND LEGS

Crossing your arms is a common

example of negative body language. It

usually implies defensiveness, and many

people do it when they're anxious or

insecure.
4- READING BODY LANGUAGE:
ARMS AND LEGS
4- READING BODY LANGUAGE:
PERSONAL SPACE
4- READING BODY LANGUAGE:
PERSONAL SPACE
 4- READING BODY LANGUAGE:
PERSONAL SPACE

Leaning in :
For example, if you observe two
people leaning toward one another
and engaging in conversation, it may
signal that they're attracted to each
other. Leaning in may indicate a
desire for greater intimacy and that
the person is paying close attention to
you.
5- Body Language mistakes
5- BODY LANGUAGE MISTAKES:
6- Gender differences
6- GENDER DIFFERENCES
 Tilting the head to the side is
commonly used by women
when they’re in the company
of someone they like or are
simply interested in the ongoing
conversation.
7- Improving the body language
7- IMPROVING THE BODY LANGUAGE
7- IMPROVING THE BODY LANGUAGE
7- IMPROVING THE BODY LANGUAGE
7- IMPROVING THE BODY LANGUAGE
8- Words from the Wise
 Galloway was a
deaf lip reader.

 Dale Carnegie
was an American
writer and lecturer,
and the developer
of courses in self-
improvement.

 Ralph Waldo
Emerson was an
American, lecturer
and philosopher.