Professional Documents
Culture Documents
Ethics and
Professional
Skills Module
Syllabus
Syllabus structure
FOUNDATIONS IN PROFESSIONALISM (FIP)
FOUNDATIONS IN PROFESSIONALISM
SYLLABUS STRUCTURE
Syllabus structure
PERSONAL EFFECTIVENESS
Section 1: Unit overview Section 6: Big data analytics
Summative assessment –
a Introduction a Introduction
the learner is faced with a
b Why is big data important?
challenging task where they
c Data security
Section 2: Prioritising, organising are asked to guide April, a
d Physical security
and managing time effectively recently qualified ACCA
e Computer security
a Introduction member who wishes to
f Cyber security
b Prioritising your time progress in her career. They
g What’s my role?
c The urgent-important principle must use the skills learned
h Personal effectiveness test
d Ten ways to effectively manage your throughout this unit to make
time appropriate choices for April.
e Managing time effectively quiz Section 7: Maintaining professional
competence and lifelong learning
Section 3: Using technology a Introduction
effectively b Continuing professional
a Introduction development
b Using email effectively c Personal development plan
c How to manage email d How to craft your CV for the job of
your dreams
e Tips to prepare for an interview
Section 4: Organising meetings f The interview
effectively g Getting it wrong
a Organising virtual meetings and h Getting it right
managing diaries using appropriate i Unit action plan
software
j Continuing professional
b Arranging a meeting development quiz
Section 8: Telephone
COMMUNICATION AND Section 1: Unit overview
a Introduction
INTERPERSONAL SKILLS a Introduction
b Making a call
Summative assessment –the
c Receiving a call
learner has to coordinate a
Section 2: The communication d Best practices in using a phone
specific task with several process
colleagues with different skills, a Introduction
where there are resource and b What can go wrong? Section 9: Presentations
personality issues and where c Barriers and distortions to the a The basics of presentations
potential conflicts exist. The communications process b The presentation process
team must be persuaded to d How good are you at c Planning a presentation
achieve the objectives using a communicating? d Presenting for the first time
suitable approach, or in such a e Formal and informal e The presentation
way as to motivate the communication f Audio-visual aids
individuals to successfully g Reviewing the presentation
achieve the task collectively. Section 3: Effective
communication Section 10: Interpersonal skills
a Six elements of effective a Introduction
communication b Interpersonal skills
c Personal qualities
Section 4: Communicating in the d Verbal communication
workplace e Non-verbal communication
a Introduction f Using interpersonal skills to the full
b Errors g Using interpersonal skills in a
c Solutions conflict situation
h Interpersonal skills – questioning
quiz
Section 5: Meetings
a Introduction
b The basic rules of meetings Section 11: Networking
c Drafting an agenda a Introduction
d Running a meeting b Networking activity
e Responsibilities of the chair c Bonding and bridging
d Building networks effectively
e Tips for networking
Section 6: Emails
a Introduction
b Good practice with email Section 12: End of unit assessment
c Do’s and don’ts of business a Part A
emails b Part B
c Part C
Section 7: Report Writing
a The purpose of reports Section 13: Unit summary
b Best practices in report writing a Unit summary
FOUNDATIONS IN PROFESSIONALISM
SYLLABUS STRUCTURE