Professional Documents
Culture Documents
Since graduating from high school and transitioning into “adult life”, I've realized there are so
many things that I thought I knew a lot about that I really had no clue about. Things like working every
day and having to do things like cooking, cleaning, and doing laundry have really humbled me in my early
days of college. When I was brainstorming for this essay, I was having a really hard time coming up with
what I wanted to talk about. I'll be the first to admit that when I read the assignment and what it was
about, I had absolutely no interest in it whatsoever. However, as I started thinking about what I was
going to write about, I began to recognize patterns in my everyday life. In every type of literature, there
are certain structures, word choices, and phrases called “genre moves” that make their way into a
Over the summer of 2023, I was given the opportunity to intern at a civil engineering firm. I went
into the office four days a week and spent my time working on various projects for the firm, albeit under
heavy supervision due to my lack of experience and college degree. Along with learning different
software and various aspects of civil engineering, I also learned how to be in a professional office and
how to act around coworkers and clients. One of the big parts of working in an office is writing many,
many emails to a lot of different people. When I was thinking about my topic for this essay, I eventually
decided to look back at some of these emails and I realized that there are genres within these emails as
well.
When people think of genres, their minds very often think of things such as genres of movies or
music. And while its true genres are most often used to describe these types of things, they can also be
used to categorize almost anything you can think of. In his article “Navigating Genres”, Kerry Dirk quotes
To consider as potential genres such homely discourse as the letter of recommendation, the user
manual, the progress report, the ransom note, the lecture, and the white paper, as well as the eulogy,
the apologia, the inaugural, the public proceeding, and the sermon, is not to trivialize the study of
genres; it is to take seriously the rhetoric in which we are immersed and the situations in which we find
In other words, what Carolyn Miller is saying is that it is important to look at all aspects of life
when studying genres because they are all around us in the patterns they represent.
While looking back on various emails I have sent out during my time interning, I couldn’t help
but notice certain patterns that appeared in almost every single email I sent. Every email would typically
start with a good morning/good afternoon, followed by whatever the topic of the email was, and then
end with a thank you. An example of this structure is portrayed in Artifacts One and Two. As seen, all the
emails between myself and the people I was talking to follow this general structure. While there is no
written rule that requires this, it seemed to be a standard among every person I communicated with
throughout my internship.
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Along with this basic structure, the verbiage used is very different from how I would speak or write in an
ordinary setting with my friends or family. There are countless examples that I would bet I can find in
most if not all of the emails I sent. One good example is the phrase “Please find the attached files” in the
second screenshot. In a normal setting, no sane person is having a conversation and talking like this. In a
professional environment, however, this is the standard. These examples are what creates the patterns
These pattern falls into the framework of Rhetorical Situation, another framework Kerry
references in his article. As an example, he creates a fake scenario involving a kidnapping and provides
three different ransom letters. When looking at just the words, all three send the exact same message,
that the kidnapper has taken the man’s daughter and is demanding money. However, when taking into
account the words and phrases used in each letter, each one comes across in a different way that reflects
on the author. The idea conveyed in this exercise is the concept of rhetorical situation. While this idea is
used to discuss many different topics, it has a big influence on certain aspects of a genre. Once again,
Kerry Dirk quotes Carolyn Miller, “a rhetorically sound definition of a genre must be centered . . . on the
action it is used to accomplish” (Dirk, 252). In the ransom letters, the kidnapper is trying to convince the
reader to give him money and be scared of what could happen to his daughter if he doesn’t pay up. This
leads to certain patterns forming in these types of letters as most if not all ransom letters more or less
have the same goal in mind. Much like rhetorical situation can be applied to ransom letters, it can also be
applied to my example of professional emails. If we take a look at Artifact 2, there are many different
ways I can rewrite it, however, if I were to do that, I may not get the reaction I am looking for. For
example, If I were to rewrite it as “Oi I’ve got a fever, I will not be hitting the office today” there is a very
high chance that I would not get a positive reaction from my boss. This is because there is a certain
professional genre that people are expected to follow in this setting. Another example would be starting
a funeral speech with “What’s up my goofy goobers” or watching a comedy movie that doesn’t even try
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to be funny. There are certain words and phrases that are purposely used in certain situations to invoke
some emotion from the audience which in turn creates a “genre” of that scenario
In general, when people think of genres, they think of movies, TV shows, music, and video
games. While it is true that all of these things have well-defined genres, that is also true for almost every
form of literature. A genre is any sort of pattern the audience of a piece of literature can recognize. In
some cases, it can refer to things such as what kind of instruments are used in a song, or what things a
character in a movie might do, or it can refer to things such as diction and the use of certain phrases and
sentence structures. Because of this, we are able to find genres in every aspect of our lives such as
books, emails, speeches, and even social media posts and text messages. One thing that I’ve started
doing while brainstorming for this essay is trying to look for patterns in everything around me and it is
mind-blowing what you start to pick up on once you really try to recognize genres in everyday life.
Works Cited
Dirk, Kerry. "Navigating genres." Writing spaces: Readings on writing 1 (2010): 249-262.
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Reflection
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On my first submission of this essay, I did a very poor job of defining my argument and
connecting it all together. Looking back on my writing process, it was incredibly strange compared to how
I normally go about working on assignments. Normally I tend to procrastinate until one or two days before
and even while writing this forgiveness assignment, I followed this strategy. However, for some reason for
this assignment, I did the exact opposite. I began working on the essay much earlier than I normally do
and was able to get basically all of my argument planned out with a week left before it was due. Reflecting
on the main idea, I actually think it was a very good idea that had a poor execution by me. As the due
date came closer and closer when I would usually tend to become more motivated, I began to get tired
and it eventually led to a lot of sloppy errors such as forgetting to properly format things, and also led to
my argument being less cohesive and polished. The night before it was due, I tried to do some polishing,
but I found my motivation just wasn’t there and I ended up submitting an unfinished essay. After getting
my grade on major assignment 2 and revising it for this new assignment, I have learned many things that
I can use to improve my writing in the future. The big thing is that I need to try and find ways to be more
motivated, especially before submitting an assignment. I also spent more time looking at the rubric.
Typically in the past, I looked at the rubric once and then forgot about it for the rest of the assignment.
While revising, I decided to try and actively use the rubric while revising in order to get some extra points.
Overall, I am very grateful for the opportunity to try and revise the essay in order to get a few more points