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WORKSHOP.UNDERSTANDING HOW TO IMPLEMENT ISO STANDARS

BOGOTA,28/07/2022
 Actividad de proyecto 12

Actividad de aprendizaje 1: Elaborar el sistema de trazabilidad teniendo en

cuenta la estructura de la red geográfica y tecnológica definida por la
organización

Understanding how to implement ISO standards

In order to be competitive in the global market and having in mind the quality processes
as the economics cornerstone, it is essential to have a very good understanding on the
implementation of the quality regulations and standard. That is why, it is of vital
importance to be familiar with the International Standards Organization (ISO) as this
international organization is in charge of providing standards to improve the efficiency in
the performance of different processes and minimizing mistakes and risks that might
lead to productivity issues.

Please, have in mind the following instructions in order to complete the following
activity. This activity has been designed for you to reinforce your knowledge on the ISO
standards and regulations while using English as a means of communication:

1. Read the following text and answer the questions below.

The importance and benefits of ISO 9000 certification.

By Michelle Bangert

Companies know ISO standards may be good for them, but they may need
motivation to get certified. Manufacturing sectors have adopted ISO 9000 for three
reasons: the value of the standard, the sales and marketing advantage, and
company requirements.

Companies appreciate how the standard can improve their business processes and
reduce scrap, rework and cost. Second, manufacturers with similar products, service
and price use the certification to differentiate themselves from their competitors. “It
gives you a marketing advantage over the competition. In other words, It’s a
differentiator for customers to pick the best option for them.

The final reason manufacturers adopt ISO 9000 is that they were mandated to do
so. ISO-certified companies may require their suppliers to do the same. “It’s hard to
do business with anyone-especially in manufacturing-if you’re not ISO 9000
certified,” says an expert who has 25 years experience in international standards.
 However, the certificate alone will not improve the company’s business processes.
The goal should be improved business, not a piece of paper. Done correctly, ISO
standards can improve an organization’s business processes and add value.

Experts agree that the most important component to ISO improvements should be
attitudes within the company rather than just documents. “The key is to actually
implement it and get management involved … ISO standards can help by actually
saving money or improving a company’s environmental footprint.” they say. (Bangert,
2007)

2. Based on the text, match the best synonym for each of the terms below. The
meaning can be inferred from the context in which they appear.

A) Competitor 1) Order
B) Mandated 2) Position
C) Value 3) Condition
D) Attitude 4) Economize
E) Requirements 5) Adversary
F) Saving 6) Benefit

3. According to the text, why is it good to implement ISO standards?

R/: According to the text, it is important to implement ISO standards because they

optimize processes, reduce operating costs, and differentiate their products and
services from their competitors. is iso certified

4. What do you think is the best title for the article you read? Why?

The importance and benefits of ISO 9000 certification.

I found this title convenient because it draws the reader's attention to learn about
the importance and benefits that a company receives when implementing ISO 9000
standards. The manufacturing sectors have adopted ISO 9000 for three reasons: the

value of the standard, the advantage of sales and marketing and company
requirements.

5. Critical thinking:
After studying the complementary material “ISO 9001 It’s in the detail” and “ISO
9001 Quality Management”, explain the different steps you would follow to
implement an ISO in a SME (Small and Medium Sized Enterprise). Use a diagram
to show the steps that you would follow.
6. Check some of the International language ISO Symbols and translate what they
mean in your native language: Spanish.

ISO Symbol English Meaning Spanish Meaning

Example:
Parking or car parking Zona de parqueo

Bathroom área for Zona de baños para

babies Bebes

Rent a Car Alquiler de vehiculos

Hand protection Protección de manos

 Informative Sign Señal Informativa

Hot Surface Superficie Caliente

Hospital Hospital

Fuente de imágenes: SENA

7. Send the file to the instructor through the virtual learning platform.

Environment required: Virtual Learning Environment.

Materials: computer, internet, training material Working on your Quality Management

System (QMS) by implementing ISO standards, complementary materials: ISO 9001 It’s
in the detail and ISO 9001 Quality Management, glossary and SENA library.

Evidence 3: Workshop. Understanding how to implement ISO standards.

Note: This evidence is an individual activity. Remember to check the project guide in
order to know if you have done all the assigned activities, know how to develop them
and deliver them correctly.

Criterios de evaluación
 Puede inferir el significado de una palabra u oración dentro de un texto en inglés,
así este no esté explícito.

 Traduce del Inglés documentos técnicos sencillos en tiempo presente y pasado.

 References

Bangert, M. (2007). Quality management: The Importance of ISO. Recuperado de

https://www.qualitymag.com/