Workshop:

UNDERSTANDING HOW TO BECOME A SMART EXPLORER

Presented by:
EVER VILLARREAL VARELA

Instructor (a):
LUIS ESTRADA RUALES

Program:
INTERNATIONAL PHYSICAL DISTRIBUTION

SENA LEARNING SERVICE

VIRTUA MODALITY

Barranquilla, December 15 of 2022

PREPARE THE TRACEABILITY SYSTEM TAKING INTO ACCOUNT THE STRUCTURE OF THE
GEOGRAPHICAL AND TECHNOLOGICAL NETWORK DEFINED BY THE ORGANIZATION
SENA LEARNING SERVICE – INTERNATIONAL PHYSICAL DISTRIBUTION

Understanding how to implement ISO standards

1. Read the following text and answer the questions below

_____________________________

By Michelle Bangert

Companies know ISO standards may be good for them, but they may need motivation to get certified.
Manufacturing sectors have adopted ISO 9000 for three reasons: the value of the standard, the sales
and marketing advantage, and company requirements.

Companies appreciate how the standard can improve their business processes and reduce scrap,
rework and cost. Second, manufacturers with similar products, service and price use the certification
to differentiate themselves from their competitors. “It gives you a marketing advantage over the
competition. In other words, It’s a differentiator for customers to pick the best option for them.

The final reason manufacturers adopt ISO 9000 is that they were mandated to do so. ISO-certified
companies may require their suppliers to do the same. “It’s hard to do business with anyone-
especially in manufacturing-if you’re not ISO 9000 certified,” says an expert who has 25 years
experience in international standards.
However, the certificate alone will not improve the company’s business processes. The goal should
be improved business, not a piece of paper. Done correctly, ISO standards can improve an
organization’s business processes and add value.

Experts agree that the most important component to ISO improvements should be attitudes within
the company rather than just documents. “The key is to actually implement it and get management
involved … ISO standards can help by actually saving money or improving a company’s
environmental footprint.” they say. (Bangert, 2007)

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PREPARE THE TRACEABILITY SYSTEM TAKING INTO ACCOUNT THE STRUCTURE OF THE
GEOGRAPHICAL AND TECHNOLOGICAL NETWORK DEFINED BY THE ORGANIZATION
SENA LEARNING SERVICE – INTERNATIONAL PHYSICAL DISTRIBUTION

2. Based on the text, match the best synonym for each of the terms below. The
meaning can be inferred from the context in which they appear.

A) Competitor 1) Order
B) Mandated 2) Position
C) Value 3) Condition
D) Attitude 4) Economize
E) Requirements 5) Adversary
F) Saving 6) Benefit

3. According to the text, why is it good to implement ISO standards?

It is good to implement ISO standards because they help us to apply newtechnologies to the daily
life of the company and to properly manage its resourcesand increase productivity. Experts agree
that the most important component for ISOimprovements should be attitudes within the company
rather that just documentsand for them it is a quality seal that improves the corporate image and
increasesand loyalty of relationships with third parties and clients for the optimization of
theinternal.

4. What do you think is the best title for the article you read? Why?

THE VALUE AND BENEFITS OF ISO IMPLEMENTATION Because companies know that ISO standards
can be good for them, but they mayneed motivation to get certified. Manufacturing sectors have
adopted ISO 9000 forthree reasons: The value of the standard, the sales and marketing advantage
andthe company’s requirements.

5. Critical thinking:

After studying the complementary material “ISO 9001 It’s in the detail” and “ISO 9001
Quality Management”, explain the different steps you would follow to implement an ISO
in a SME (Small and Medium Sized Enterprise). Use a diagram to show the steps that you
would follow.

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 PREPARE THE TRACEABILITY SYSTEM TAKING INTO ACCOUNT THE STRUCTURE OF THE
GEOGRAPHICAL AND TECHNOLOGICAL NETWORK DEFINED BY THE ORGANIZATION
SENA LEARNING SERVICE – INTERNATIONAL PHYSICAL DISTRIBUTION

•Tactical
andoperational
decision
ISO 9001
CLIENT Requirements IN AN •Analysis CLIENT Satisfaction
SME •measurement
•Management of
•physicial

6. Check some of the International language ISO Symbols and translate what they mean
in your native language: Spanish.

ISO Symbol English Meaning Spanish Meaning

Example:
Parking or car parking Zona de parqueo

Baby care Cuidado del bebe

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PREPARE THE TRACEABILITY SYSTEM TAKING INTO ACCOUNT THE STRUCTURE OF THE
GEOGRAPHICAL AND TECHNOLOGICAL NETWORK DEFINED BY THE ORGANIZATION
SENA LEARNING SERVICE – INTERNATIONAL PHYSICAL DISTRIBUTION

Rent car Coche de alquiler

Hand protection Proteccion de manos

Informative signs Señales informativa

Hot surface Superficie caliente

Hospital Hospital