What do you think is causing some of the problems in the bank’s home office and branches?

First of all, right person is not hiring for the right job. Ruth Johnson, a employee, doesn’t know what
the machine is called for or what it did. It clearly indicates that she is not the right person for the job
though she knows how to operate it. Second problem is, she is not oriented properly to her job. hird,
Jack !elson, a local bank is providing training to its employees. #s a result they are ignorant to their
job or they are not getting the opportunity to improve their job performance. One of the branch
supervisors confesses that %she had little time to work the new employees as they came and went. &
It indicates that supervisors are not maintaining creative cooperation and smooth working relationship
with the employees. Supervisors never instruct employees how to perform their job, they neither
design any training program to improve employees performance.'conse(uently, turnout rate in the
organi)ation is "very high.*oreo"er, supervisors are hiring employees when a opening
develop without consulting the home office. It shows the company lacks a strategic human
resources management planning.

Do you think setting up an HR unit in the main office would help?

Setting up an +R unit will help the organi)ation many ways. #t first, it will establish
human policies and practices for the organi)ation. hen it will ask the supervisors of the branches
about the (qualifications of the employees need to fill the "vacant post. !et, they
develop sources of (qualified applicant and conduct initial screening interview and
select the best applicant to the job. #fter that, they consult with the supervisors and provide
re(uired training to the employees and set compensation. Result will be low turnout rate and high
performance employees.

What specific functions should an HR unit carry out? What HR functions

w o u l d t h e n b e carried out by supervisors and other line managers? What role should the
Internet play in the new HR organization?
he +R unit will conduct job analysis and planning labour needs and recruiting job
candidate, selecting job candidates, orienting and designing training program new
employees, managing wages and salaries, apprising performance and building employee
commitment, implementing policies and practices. Supervisors will describe the (qualification of
the employees- they willgi"e training to the employees what is designed for them by the +R unit.
hey will build creati"ecooperation and develop smooth working relationship with the employees,
develop the ability of the employees and maintain departmental morale. he internet will introduce
high performance work system. It will enable employees to take advantages of the web
assisted +R acti"ities, to facilitate distinct learning and training, enable them to update personal
information and manage
their own benefited package