Doc #: PR-Q-WAJ-012 Originated by: ISS

Technical office (Study - Design -Tender ) Procedure Revision: 00 Revised by:

Date: Jan 2023 Approved by: President

1.Purpose

To ensure that the quality study of the products is ensured.

Develop the optimal method for designing and improving products and accessories during operations

The purpose of this process is to ensure that customer orders are received, studied, understood and
accurately identified. Quantity and price and work to implement them in a timely manner for the
customer, while ensuring the company's ability to implement these requests.

2.Scope

All company operations, technical issues.

3. References

3.1 ISO 9001:2015

4.Responsibilities

Technical office Responsible for all steps including in this procedure

The technical Office is responsible for:

- Compiling the consultant specifications that must be available in the products and taking them into
consideration for the product.

- Making contracts/supply orders (purchases department).

5.Procedure

STUDY:

5-1 The technical Manager receives / executive contract / product study (purchases department).

5-2 After signing the contract.

5-3 The Manager of the Technical Office follows up the steps and stages of engineering implementation,
the sequence of operations, and the follow-up of the sample implementation steps, while recording notes
on the study during the implementation stages, if any.

5-4 sample of work

5-5 The sample is delivered to the quality department to test the sample.

PR-Q-WAJ-012 Rev Date: 01 / 01 / 2023 Department: Technical office Dep.

 Doc #: PR-Q-WAJ-012 Originated by: ISS

Technical office (Study - Design -Tender ) Procedure Revision: 00 Revised by:

Date: Jan 2023 Approved by: President

5-6 After the consultant’s approval, the technical manager will issue the production order, specify the
timetable, start and end dates in accordance with the contract.

5-8 The original documents and copies of study documents and products are monitored and kept
according to the document and data control process.

6- Outcomes of the study process:

6-1 engineering drawings.

6-2 work order

6-3 quantity survey

6-4 as built

DESIGN:

8-1 Product design stages

The product design process (moulding) goes through multiple stages that take in total a period of time that
falls between months and years and varies from one product to another product. Similar to other stages,
the following is a presentation of the main stages that lead to the design of a new product.

Tender (Pricing)

8-1 Preparing the expected contracting plan:

It is known that Wajhat is one of the SIAC companies and is implicitly responsible for achieving customer
requirements.

Based on the contractual goals that have been achieved during the previous years, the expectations and
the vision of the senior management, the contractual goals for each production sector are set during the
next year, and accordingly a proposal is developed for the overall contracting plan during the next year.

8-2 Review and approve the contracting plan:

8-2-1 Upon receiving the client's request, a committee meeting shall be held in the presence of:

Managing Director/General Manager to study the offer

8-2-2 The customer's request is studied in terms of

PR-Q-WAJ-012 Rev Date: 01 / 01 / 2023 Department: Technical office Dep.
 Doc #: PR-Q-WAJ-012 Originated by: ISS

Technical office (Study - Design -Tender ) Procedure Revision: 00 Revised by:

Date: Jan 2023 Approved by: President

The products required in the agreed upon area of Wajhat’s work

-Wajhat company is not loaded with works or works that prevent the implementation of the contract

8-2-3 Based on the foregoing, the client's request is transferred to the estimation department for study

8-2-4 The commercial manager analyses the client's request and studies it, taking into account

i. The number of labor required to implement the client's request in the required time

ii. The equipment required to carry out the customer's request and the equipment available in the factory

iii. The materials required to implement the customer's request, and if they are local or imported materials

iv. The time required to implement

After the completion of the study, a report is presented to the delegated member explaining the project’s
features, defects or problems of the contract, and the risks expected from it

8-3 After that, the client's request is presented to the decision committee

8.4 Decision of the Adjudication Committee

Either by accepting the client's request and transferring the request to the study

Or apologize to the customer

8-5 Preparing the study and making a price offer:

- The Commercial Manager is responsible for preparing the study under the supervision of the Operations
Director

- Choosing the team conducting the study, and always the technical manager workshops can be used in
this study

In the study, the following must be done:

i. Making lists of the materials included in the customer's request

ii. Quantities of raw materials required by the customer's request

iii. The quality of the materials that satisfies the customer's demand

iv. Whether the materials are local or imported

v. How long it takes to import materials and import method

PR-Q-WAJ-012 Rev Date: 01 / 01 / 2023 Department: Technical office Dep.
 Doc #: PR-Q-WAJ-012 Originated by: ISS

Technical office (Study - Design -Tender ) Procedure Revision: 00 Revised by:

Date: Jan 2023 Approved by: President

vi. Lists of industries that may be required to implement the customer's order

The result of the study will be the following:

- price analysis table

Detailed shop drawing and material submittal.

Finishing Specifications

Manufacturing expiry dates if any

Any reservations about dates, materials or specifications

Presentation of the study to the managing director

8-6 In the case of the approval of the managing director, the quotation shall be sent to the client to obtain
the client's approval of the quotation

8-7 Upon the customer's approval, negotiation is carried out through the estimation manager until the
contract is signed

In the event that the client signs the executive contract, the manager of the estimation sends the work
order, which includes illustrations, to manufacture a sample, provide components (materials) for approval
and transfer the contract for implementation.

8-8 Execution of the customer's request:

8-8-1 In general, the technical manager is in constant contact with clients during and after the contract, so
that if there is any amendment, whether issued by the company or the client, the necessary approvals are
taken from the other party.

8-8-2 The responsible of technical office reviews the work order for a good understanding of the
customer's request and reviews the items required and recorded in the customer's request.

8-3 Monitoring materials supplied by suppliers:

8-3-1 In cases of contracts and special orders in which the customer supplies some accessories to be used
in operation, the purchases department shall agree with the customers on the size and specifications of
the materials supplied from them, their nature and coordination of their arrival according to the contract

PR-Q-WAJ-012 Rev Date: 01 / 01 / 2023 Department: Technical office Dep.

 Doc #: PR-Q-WAJ-012 Originated by: ISS

Technical office (Study - Design -Tender ) Procedure Revision: 00 Revised by:

Date: Jan 2023 Approved by: President

conditions, and the concerned department (stores - production) shall be notified of this summary. The
agreement is in writing.

8-3-2 Upon the arrival of materials - supplies supplied by customers to the company, the purchases
department (the competent department) / the concerned storekeeper receives these materials after
checking them outwardly to ensure their quantities, type and apparent validity, and inquire of the
customer about any accompanying papers or instructions for how Storage and use.

8-3-3 The concerned storekeeper/competent department shall record the data of the supplied materials in
the customer supplies record.

8-6-4 The competent store keeper shall distinguish the materials supplied by the customers according to
the procedure for distinguishing and tracing components/products.

8-3-4 The materials supplied by customers are dealt with during the storage - receiving - trading operations
in accordance with the requirements of the customer and according to the work system followed by the
company internally.

8-3-5 In the event that the materials supplied by the customer do not comply with the agreed
requirements, or in the event of damage or loss of these materials, the customer must be notified in
writing to replace them or take what he deems appropriate in this regard.

9- Outputs of the contracting process:

- Handing over the customer's requests and ensuring his satisfaction.

6. Forms

 Register of received drawing for Project

 Receipt of document

 Document Cover Page Form

 General Title Block Form

1. Process Flowchart

Attached

PR-Q-WAJ-012 Rev Date: 01 / 01 / 2023 Department: Technical office Dep.

 Doc #: PR-Q-WAJ-012 Originated by: ISS

Technical office (Study - Design -Tender ) Procedure Revision: 00 Revised by:

Date: Jan 2023 Approved by: President

PR-Q-WAJ-012 Rev Date: 01 / 01 / 2023 Department: Technical office Dep.