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On-demand Rides and Deliveries Solution Policies

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Policy Overview
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Service Level Agreement


Use Limits Use Limits 
Reporting Requirements
Acceptable Customer Implementation A speciKed number of API calls are included as part of each Billable Transaction (i.e., ride or delivery). The Use Limit for
Policy each Service is deKned in the table below.
Pricing Region DeKnitions
Integration Test Suite For any usage beyond these caps, Google reserves the right to charge at the Overage prices per your Agreement.
Service SpeciKc Terms Overages calculations will be performed in aggregate across all usage during the course of an invoice cycle, rather than
Overage Pricing on each individual Billable Transaction. For example, if a customer performs one million Billable Transactions during a
User Guide - Managing Trips monthly invoice cycle, then they will be charged an Overage for any usage above three million Static Maps calls. If only
two million Static Maps calls are made, then no Overage Fee will be charged, even if some individual rides go above the
three call Use Limit.

 Note: For Services that have a per-ride cap of zero, these services are not intended to be used consistently as part of the On-demand
Rides and Deliveries Solution. Any usage should be discussed with Google, and Google reserves the right to charge all usage at the
overage prices.

Service Cap per Billable Transaction

Maps Services

Mobile Native Static Maps Unlimited

Mobile Native Dynamic Maps Unlimited

Embed Unlimited

Embed Advanced Unlimited

Static Maps 3

Dynamic Maps 3

Static Street View 0

Dynamic Street View 0

Routes Services

Directions Basic 15
(Across all Directions services)
Directions Advanced

Routes API: Compute Routes

Routes Preferred - ComputeRoutes

Routes Preferred - ComputeCustomRoutes

Distance Matrix - Per Element 30


(Across all Distance Matrix services)
Distance Matrix Advanced - Per Element

Routes API: Compute Route Matrix - Per Element

Routes Preferred - ComputeRouteMatrix - Per Element

Roads - Route Traveled 3

Roads - Nearest Road 6

Roads - Speed Limits - Per Element 0

Places Services

Address Validation 10

Autocomplete - Per Request 9

Autocomplete without Places Details - Per Session 6

Autocomplete (included with Places Details) - Per Session

Query Autocomplete - Per Request 0

Places Details 6
(Including autocomplete sessions that end with a Place Details call)

Places Details - Contact Data 6


(Including autocomplete sessions that end with a Place Details call)

Places Details - Atmosphere Data 6


(Including autocomplete sessions that end with a Place Details call)

Places - Photo 0

Places - Find Place 0

Places - Nearby Search 1

Places - Text Search 1

Geocoding 9

Geolocation 0

Time Zone 0

Elevation 0

Additional Rides and Deliveries Services

Navigation - StartGuidance 12

Nearby Drivers 3

Journey Sharing Unlimited

Location Selection - FindNearbyPlaces 3

Location Selection - FindPickupPointsForPlace

Location Selection - FindPickupPointsForLocation

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Last updated 2023-05-14 UTC.

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