email draft: email coalition

From: Peta, Project Manager

To: Seydou, Restaurant Technology Consultant

Subject: Program Expansion Concerns

Good afternoon, Seydou was a pleasure to meet with you yesterday and receive your input about an expanded rollout. Your insight and
contributions have been invaluable to the project thus far.As stated in our last meeting, I am still concerned about expanding the rollout past
the bar sections of our restaurants. Omar has requested that we expand the rollout to include all dining sections in the Downtown & North
locations, but I’m afraid this would be out of scope from our original intention. In my experience handling projects like this, an incremental
approach affordsa more limited risk and allows staff to problem solve with more limited consequences. As yousaid in our meeting, a gradual
scale-up of kitchen operations will be better equipped to meet thedemands of our customers.At the end of the day, customer satisfaction
drives our revenue. I believe you and I share asimilar concern that an expansive rollout will have consequences that will negatively impact
ourcustomer satisfaction. Would you feel comfortable sharing a list of your biggest rolloutexpansion concerns with me, so that I may meet
with Omar & Deanna to discuss them further?Moving forward, I’d like to be able to come to a consensus with our team and ensure buy-
infrom both Omar and Deanna that a gradual approach will yield the best results for long-termrevenue growth. I am hoping that by showing
a united front, we would be more convincing toOmar & Deanna to share this mindset.

Warm Regards,

Peta

Project Manager