MINUTES OF THE MANAGEMENT REVIEW MEETING

HELD AT ILECO III BOARD ROOM, BRGY. PRECIOSA, SARA, ILOILO

NOVEMBER 14, 2022 AT 02:00 IN THE AFTERNOON

I. ROLL CALL

PRESENT:
CHRISTINE JOY G. HERMANO
ELNA B. FUENTES
WENNAH M. TUPAS
RAIM VILLARIAS
JOSIE P. LONGNO
MA. ANGELA P. RESANO
MANUEL ESPINOSA II
RIZZA F. BATUIGAS
MARLO BUSTAMANTE
EDZEL S. ALLADOR
RONA MALQUERIDO
RANDY CADANG
RECHELLE G. BARRIDA

ALSO ATTENDING:
BEVERLY ANNE PATANE
ATHENE LORRAINE D. OLLANAS
JOLINA DELA CRUZ

II. BUSINESS PROPER

Changes in the External and Internal Issues Relevant to QMS

1. Ms. Christine Joy G. Hermano presided the meeting and first tackled the above
agenda. She then said that the External and Internal Issues was changed
previously. She said that the Political, Economic, Socio Cultural, Technological,
Legal and Environmental (PESTLE) Analysis was also corrected and updated.
She also presented the result and further said that it was already discussed last
time with the Consultant and the updated file will be provided by Engr. Elna
Fuentes.
2. Ms. Christine Joy G. Hermano also said that they have also updated and
finished during the last discussion, the SWOT Analysis, the List of Interested
Parties, their needs & expectations, however, there were issues on the
effectiveness of actions taken to address the risk and opportunity.

Minutes of MR Meeting –November 14, 2022 1

 3. Ms. Christine Joy G. Hermano also said that one of the advice of the consultant
to choose the major issues. Further, she said that they have also divided the
Job of doing the ROM in which the IAD and FSD will take charge of the SWOT,
the CORPLAN will do the Technological and Legal while the ISD will do the
Political, Economic, Socio Cultural & Environmental and the TSD will be in
charge of the List of Interested Parties, their needs and expectations.
Furthermore, she said that the documents must be ready before the pre
certification next week and must be submitted for consolidation by Friday.

Customer Satisfaction & Feedback from Stakeholders

a. Customer Complaints-September 30, 2022 (MSD)
b. Result of Customer Survey- as of September 2022 (MSD)

4. Ms. Christine Joy G. Hermano said that the above agenda are the documents
that needs to be complied.
5. Ms. Hermano also presented to the Body the Power Point presentation of the
Customer Complaints and Result of Customer Survey as of September 2022
prepared by the MSD.

Extent to which Quality Objectives have been met

6. Ms. Christine Joy G. Hermano said that Ms. Dhinny Apolinario will take charge
of the above agenda.

Process performance and Conformity of Services/Monitoring and Measurement

of Results (Accomplishment Report of ILECO III as of September 30, 2022, unmet
target for the period)

7. Ms. Hermano said that the said agenda has already been discussed by Engr.
Fuentes during their MANCOM Meeting earlier, however, she asked what will
be the treatment to the targets which are unmet.
8. Ms. Rizza Batuigas said that for the scorecard, they have justified that they
have a submission dated November 09, 2022 for the 3rd quarter that is why it
was not called out as major non conformity.
9. Engr. Elna Fuentes also asked what will be the consequence in case they will
have unmet targets on their scorecard.
10. Ms. Rizza Batuigas said that it should have a CAR since in their CAR there are
unmet targets or based on audit meaning in that level they will already call out
those who have not met their targets so that it will not form part of the major
non conformity.
11. Mr. Cyril Lizada added that it should be justified.
12. Ms. Rizza Batuigas also said that if in their level they have already justified and
they have presented an objective evidence then they will be cleared.

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 13. Engr. Elna Fuentes said that she will inform each Department of their unmet
targets through a Memorandum and it will be the concerned Departments
who will justify.
14. Ms. Hermano then added that the action taken of each Department should be
properly documented.
15. Engr. Fuentes then asked if she could request for a memorandum stating the
unmet targets and require the concerned Department for their justification
and action plans regarding their unmet targets so that everyone could comply.
16. The Body agreed with Engr. Fuentes.

Nonconformities and Corrective Actions

Audit Results
Internal Quality Audit (IQA)
17. Ms. Christine Joy G. Hermano said that the above subject is based on the
Internal Audit findings.
18. Ms. Rizza Batuigas said that the above agenda has been uploaded in the drive
under the file name Review and Improvement.
19. Ms. Hermano also presented the summary of non-conformities per
Department. She then said that all non-conformities must be addressed before
the pre-certification.

Performance of External Providers

a. Biddings conducted as of September 2022 (BAC)
b. Status of Deliveries (Purchaser)
c. List of Accredited suppliers (BAC & Purchaser)

20. Ms. Christine Joy G. Hermano then said that Biddings conducted as of
September 2022 and the List of Accredited Suppliers has been submitted. She
then said that Mr. Jeramel Pacardo will take charge of the status of deliveries.

Adequacy of Resources
a. Material Balance as of September 30, 2022 (Warehouse)
b. Fast Moving Materials (Warehouse)
c. Budget against actual as of September 2022 (FSD)
d. Manpower (HRAD)

21. Ms. Christine Joy G. Hermano said that the Material Balance as of September
30, 2022 and the Fast Moving Materials were already submitted. However,
they have not received the report on the budget against actual as of
September 2022 from FSD and the Manpower from HRAD.

Minutes of MR Meeting –November 14, 2022 3

 Effectiveness of actions taken to address Risks and Opportunities
Opportunities for improvement

22. Ms. Christine Joy G. Hermano said the above subject has already been
discussed during the Audit Report.

III. ADJOURNMENT
23. Having no more concerns and issues to discussed, the Presiding Officer
adjourned the meeting at 4:45 in the afternoon.

Attested:

ATHENE LORRAINE D. OLLANAS

Document Controller
Concurred:

DHINNY A. APOLINARIO
QM Representative

Minutes of MR Meeting –November 14, 2022 4