Rayza de Oliveira do Carmo

carmorayza@gmail.com
+5541996040420
Curitiba, PR, 80045125, BR

Resume:

Professional Experience:

1. English Teacher
o Rayza Oliveira Private English Classes, Curitiba, Paraná, Brazil
o February 2020 - Present (3 years, 11 months)
o Plan and deliver engaging English lessons emphasizing language proficiency,
literature analysis, and effective communication.
o Assess student understanding, provide feedback, and encourage cultural
awareness.
o Utilize technology, differentiate instruction, and stay updated on educational
trends.
o Skills: Creative writing, lesson planning, editing, project management, ESL
teaching.
2. Nonprofit Professional
o Rainforest4Foundation, Australia
o August 2019 - January 2020 (6 months)
o Produced tangible conservation outcomes through funding, monitoring, and
evaluating projects.
o Managed conservation projects approved by the Conservation Committee.
o Engaged in fundraising initiatives for rainforest preservation.
3. Customer Service Representative
o Tourist Information Center, Afonso Pena Airport, Curitiba, Brazil
o December 2017 - July 2018 (8 months)
o Provided customer service to passengers and tourists, offering guidance on
accommodations, dining, and attractions.
o Controlled and distributed promotional materials, monitored service for
statistical research.
o Digital marketing and social media management experience.
4. Sales Agent
o DNIPRO GOLD Viagens, Curitiba, Brazil
o June 2016 - March 2017 (10 months)
o Supported the execution of new tourism projects and itineraries.
o Managed travel operations, handled customer inquiries, and assisted in
marketing and social media activities.
5. Assistant Coordinator of Events
o Rede Empresarial do Centro Histórico de Curitiba, Curitiba, Brazil
o July 2015 - April 2016 (10 months)
o Assisted in planning and executing projects and events.
o Managed association materials, participated in strategic planning, and
contributed to new initiatives.
o Writing and editing experience.
6. Customer Service Representative
 o Tourist Information Center, Afonso Pena Airport, Curitiba, Brazil
o January 2015 - June 2015 (6 months)
o Provided customer service to passengers and tourists, offering guidance on
accommodations, dining, and attractions.
o Controlled and distributed promotional materials, monitored service for
statistical research.
o Representative customer service and digital marketing experience.

Education:

• Postgraduate Degree in Environmental Management and Sustainability.

• Bachelor's Degree in Tourism and Hospitality.

Language Skills:

• Proficient in English and Portuguese.

Key Skills:

• Customer service
• Project management
• Event coordination
• Multilingual (English, Portuguese)
• Environmental conservation awareness.
• Digital marketing and social media management.
• Writing and editing.