Marketing Manager

Job Description
JOB DETAILS

Job Title: Operation and maintenance transmission equipment engineer

Reports to: Director manager

Sector: Transmission sector

Business Unit Operation and maintenance Transmission equipment

Prepared/Revised on: Annual

JOB PURPOSE

Operation and maintenance equipment’s engineer monitor management service and the
equipment’s that connect between centrals at greater Cairo.

JOB DIMENSIONS

Direct Reports: 10
Number of Staff Supervised:
Total Reports: 10

KEY ACCOUNTABILITIES

Description Key Results Areas

 What does a O&M Transmission equipment engineer do  Reduce time and
o Monitor transmission equipment’s at greater Cairo centrals. impact of faults

o Reports fiber cut that connects between equipment’s at centrals to the O&M transmission
network team to fix faults.

o Report and fix the faults at greater Cairo transmission network.

o Install the new services and rates to the customers.

o Working shift hours 365 / 24 .

o O&M Transmission equipment engineer duties & responsibilities  Mange

faults
and
o Fix transmission equipment’s faults at average time 3 hours.
recuse
it’s time
o Report faults to the responsible teams. to
provide
o Manage shift resources technicians to reduce faults time. stability
for our
custom
o Maintenance customer service and it’s stability. ers.

o Meet the needs of business units and international networks.

 O&M Transmission equipment engineer skills and qualifications  How to manage
A O&M Transmission equipment Engineers should have knowledge and experience with teams to reduce
optical transmission techniques SDH, WDM & OTN and should have a combination of hard faults time.
and soft skills to do their job effectively. Some of their key skills include:

Essential skills :
 Understanding of communication principles

 Excellent communication skills

 Ability to think creatively and innovatively

 Control and influence others

What Does O&M Transmission equipment Engineer Do on a Daily Basis  How to manage
teams to reduce
 Report transmission network faults to the responsible team and reduce faults time. faults time.

 Achieving Average Time To remove Fault in 3 Hours.

 Meet the needs of business units and international networks.

 Working to improve transmission network Efficiency.

Standards & Regulations

 Assisting in setting functional KPIs and competencies  Performance Management
according to pre-determined strategic objectives and group’s
core values
Reporting
 Director manager of O&M Transmission equipment. he provides
the big picture, showing an overview of all O&M activities. ...  Decision support
1/ Informational Reports :
o Performance tracking such as annual, monthly, or weekly reports

COMMUNICATIONS & WORKING RELATIONSHIPS

Internal Communication:
1. Communicate with O&M transmission network team.
2. Transmission Projects planning Sector.
3. Transmission Projects execution Sector.
4. Power NOC team.

External Communication:
a. Ministry of Communication.
5. Customers (WE Mobile – Vodafone – Orange – Etisalat).
QUALIFICATIONS, EXPERIENCE, & SKILLS

Academic and professional qualifications:

 Bachelor of Communications and Electronics Engineering
 A high degree of familiarity and practice of IT skills related to use of Microsoft PowerPoint, Word, Excel
 A strong command over oral and written Business English with an ability to understand and communicate clearly
and effectively
Experience:
7 years relevant experience in Communication field

Business Competencies Functional Competencies

Core Competencies
Behavioral Technical
1. Analytical Thinking  Communication 1- Responsibility 1- Planning and
2. Results Orientation  Decision Making 2- Curiosity, organizing
3. Visionary  Problem Solving innovative 2- Commitment to
thinking, and Customer Excellence
4. Attention to details  Interpersonal Skills
creativity
5. Adaptability
6. Data Analysis & Analytics

APPROVAL
Division Head:

Signature Date
Cluster HR Lead

Signature Date

# Product Manager KPI Description

1 35% Faults
2 35% SLA
service customer
3 30% new installations
o Fixing Faults of transmission equipment in
3 Hrs.
o Reduce down time for customer service.
o Install new services for our customer and the required bandwidth.
.