Lamis Abdulrahman

Sales professional
Abu Dhabi
0568551898
lamesabdalrahman@gmail.com
Summary
 Arabic –English

Sales professional with exceptional customer service and sales skills seeking to provide premier service to
clients and up-sell products in person, over the phone and through email who possesses written and verbal
communication skills and always strives for customer satisfaction.

Skills
• Sales Executive. • Tele Sales.
• Quality Control. • Sanitation / Quality Policies and
Procedures,
• Food Safety & hygiene • Logistics & Transportation

Work Experiences
Sales Associate – Magrudy's Forsan Mall branch, Khalifa City, Abu Dhabi UAE July 2023
Key Responsibilities :
 Achieves and exceeds goals through sales strategies, sourcing new customers and maintaining and building
productive long-term relationships with existing customers.

 Develops product knowledge skills and remain aware of current stock in-store

 Collaborates with peers, customers and supervisors ensure high levels of customer satisfaction through
excellent sales service

 Assess customers needs and provide assistance and information on product features

 Welcome customers to the store and answer their queries.

 Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis

Saftey Attendant – Emarits Transport Abu Dahbi UAE 2022

Key Responsibilities :
 Mointors conduct of students on school bus to maintain discipline and safety.

 Observed drive client interactions to ensure customer needs are being met.

 Control safety of students on bus.

 Assisted in peroration for audits and safety checks.

Production Supervisor | Al Forsan Factory, Feb 2021 –Nov-2021

Key Responsibilities:
 Supervised for the assigned production shift and associated personnel.
 Supervised coordinated and monitor activities of workers engaged in processing and production.
 Trained shift teams to assure superior levels of safety, reliability, sanitation, and quality.
 Secured maximum utilization of plant resources in achieving plant objectives
 Communicated good manufacturing practices and procedures to equipment operators to ensure
consistent performance and proper use of plant resources.
 Coordinated manpower and labor distribution to ensure work completion or to adjust worker assignment
to gain greatest result.
  Coordinated production schedules and estimates worker hour requirements for completion of production
run assignments.
 Evaluates needs in production for daily assignment of duties.
 Coordinate and conduct employee training (i.e. job, safety, etc.) and monitor work performance.

Quality Control /Assurance Officer | Premier Food Products, sep 2019- Jan 2021

Key Responsibilities:
 Reviewed QC&QA records, monitored compliance to specifications, methods and procedures, GMP,
HACCP and food safety programs.
 Performed sampling and testing of relevant processes and material to ensure compliance.
 Performed and monitored laboratory equipment calibrations.
 Monitored plant quality data and analysis.
 Implemented and conducted routine laboratory calibrations of instruments to assure accuracy and
repeatability of test results.
Sales Executive | Al Forsan Factory, 2017-2018

Key Responsibilities:

 Communicated with different clients to render services.

 Developed monthly, quarterly, and annual sales plans and reports.
 Maintained relationships with clients by providing support, information, and guidance.
 Responded to customer’s enquiries and identified customers’ requirements to generate
revenue. systems.

Quality Control /Assurance On Job Training

 National Center for Research on Food from Nov-2015 To Dec-2015
 Administration of customs laboratories Oct-2016
 Saeed Food Factor from Sep2017 to Oct-2017
 Environment & Natural Resources &Desertification Research Institute from Sep-2016 till
Sep- 2017

Education

 Bachelor of Science in Agriculture, Khartoum University-2016

TRAINING AND COURSES

 Hazard Analysis & Critical Control Points (HACCP Awareness) - 7 VISION Training & Development. 16 April
2017
 Hazard Analysis & Critical Control Points (HACCP) – University of Khartoum, Faculty of Agriculture Oct- 2019
Certificate Seen Flour Mills (Quality control officer) (6/2021).
 Occupational safety & health OSHA Training for General industry
 Preparation for ISO 9001.
 References available upon request.