COURSE OUTLINE

WK 1. Human Behavior in Organization.

WK 2. Organisational Behavior.

WK 3. Communicating Process.

WK 4. Organisational Structure.

WK 5. Intra and Inter Relationship.

WK 6. Self Management.

WK 7. Case Study.

WK 8. Attitudes.

WK 9. Revision and Examination.

WEEK 1
Date: 6TH of September, 2022.

Course: EDF 213

Topic: Human Behavior in Organisation.

Duration: 2Hours.

Level: 200

Behavioral Objective: At the end of the lesson, the students should be

able to know the following:

1. What is human behavior in organization.

NOTE:
What is human behavior in organization?
Human being ever react to their environment, the reaction to the
stimuli from the environment manifest in what we called
behavior. Such reaction is influenced by how we perceive the
stimuli. This implies that when perception is positive, then the
behavior will tend towards adjusted and vise versa.
Note: Behavior is context specific; this means that man manifest
behavior in all setting e.g home, school, church, mosque, among
friends and others. (they behave differently in different occasion
and organization) We must understand that there are underline
expectations watching how appropriate behavior is in any given
context. Behavior manifest outside the context is maladjusted
behavior.
WEEK 2

Date: 13TH of September, 2022.

Course: EDF 213

Topic: Human Behavior in Organisation.

Duration: 2Hours.

Level: 200

Behavioral Objective: At the end of the lesson, the students should be

able to know the following:

1. Organizational behavior.
2. Major issues in organizational behavior.
3. What is organizational culture.
4. What is value.
5. Individual behavior and differences.

NOTE:
Organizational behavior is the field of study that draws theories, methods and principles
from various discipline so that individuals can learn about individual perceptions, values,
learning capabilities and actions by working in groups and within the total organization.
It also analyses the external environmental effect on the organization and its human
resources, mission, objective and strategies. Human behavior can also be referred to as
organizational behavior.

MAJOR ISSUES IN ORGANIZATIONAL BEHAVIOR

Since organizations were established for different reasons: Organizational
behavior shows that behavior operates at three (3) levels:
*Individual
*Group
*Organization.
Organizational behavior is multidisciplinary which means that it uses theories, values,
principles and methods from various discipline. It is humanistic oriented. It is also
performance oriented. It determines if the performance is high or low, how good the
performance is and if the performance can be trained.
It is important to establish that environmental factor or external environment are
significant impact on organizational behavior. Beyond that also establish scientific
method as it requires in it study. Since it requires or relies on various disciplines like
psychology, sociology and even anthropology.
It is application oriented because it provides useful answers to management
organization. The work of the management is to co-ordinate the effort of those in the
organization.

WHAT IS ORGANIZATIONAL CULTURE?

Organizational culture is one of the ways to view behavior in an organization. There are
several ways through which we can look for behaviors that obtain in an environment.
Organizational culture is what the employee perceive and how their perception creates
a pattern of belief, values and expectations.
Organization are able to operate efficiently only when it shares values, exist among the
employees who will be making use of the school system.

WHAT IS VALUE?
Values are the conscious effective desires or wants of people which guides their
behavior on and off work. Values are societies idea about what is right or wrong. For
example ; hurting people physically is immoral. Values are also passed from one
generation to the next and are communicated through religion, families , organization
and communication.
Society value have impact on organizational values because of the interactive nature of
work, family, community and leisure. Work serves as a source of self respect and
material reward. It also serves as a place to achieve personal growth and fulfillment that
is why managers and counselors are called upon to learn about value systems and
orientation in the change of a work force.

INDIVIDUAL BEHAVIOUR AND DIFFERENCES

The concept of individual is that no two people are the same and they cannot be
compared. Even identical twins differ, when they expose people into the same stimuli,
they internalize and interpret it differently. It is the aggregation of the concept to
understand how people behave the way they do, you need to understand the concept
of differences among people.
There are many variables that directly influence one’s behavior or what a worker does.
The individual frame work :
A—Environment
B---Individual
C---Behavior
D---outcome

INDIVIDUAL BEHAVIOR FRAME WORK

The Environment The Individual Behaviour Outcome

Work : Abilities and skills Problem solving Performance

 Job design Family background Thinking Process Long term
 Organisational structure Personality Communication Short term
 Policies and rules Perception Talking Personal
 Leadership Attitudes Listening development
 Reward and sanction Attributions Observation Relationship
 Resources Learning capacity Movement with others
 Non Work: Age Satisfaction
 Family Race
 Economics Sex
 Leisure and hobbies Experience

*Behavior is caused
*Behavior is goal oriented
*Behavior that can be observed is measurable
*Behavior that is not directly observable e.g thinking and perceiving is also important in
accomplishing goals.
*Behavior is motivated.
B=F (I,E) an employee’s behavior is a function of individual (I) and Environment (E).
WEEK 3

Date: 20TH of September, 2022.

Course: EDF 213

Topic: Human Behavior in Organisation.

Duration: 2Hours.

Level: 200

Behavioral Objective: At the end of the lesson, the students should be

able to know the following:

1. Communication process
2. Different forms of communication
3. Importance of communication
4. Communication model
5. Direction of communication

NOTE:
COMMUNICATION PROCESS:
Communication is derived from the latin word “communis” i.e “common”. The
communicator seeks to establish a “commonness” with the receiver. Hence define
communication as the transmission of information and understanding through the
common symbol.
The common symbols may be verbal or non-verbal. Experts say that effective
communication is the result of a common understanding between the communicator
and the receiver. Communication is only successful if the communicator transmits the
understanding to the receiver.

DIFFERENT FORMS OF COMMUNICATION

 Face to face
  Speeches
 Radio
 Email
 Letters
 Television
 Books
 Newspaper

For communication to be competent it must have the following criteria:
 Message should be understood.
 Message should achieve communication intended effect.
 The message should be ethical.
 Message can be to achieve bad objectives. A message that use false information
may be effective but not ethical.
 Ethics is the belief, values and moral principle by which we determine what is
right or wrong.

IMPORTANCE OF COMMUNICATION
 Improve your employability
 Improve your relationship
 Improve your health
 Improve your personal expression

CHARACTERISTICS OF COMMUNICATION
*Inescapable
*Communication is irreversible
*Communication is complicated
*Emphasizes content and relationship e.g tone of voice, eye contact, facial expression
etc.

COMMUNICATION MODEL
Experts says effective communication is the result of common understanding between
the sender and the receiver of the information. Communication is only successful if the
communicator transmits understanding to the receiver. In model, communication takes
place when message is sent and received.
 COMMUNICATION PROCESS

Communicator Message Medium Receiver

Feedback

Communicator

COMMUNICATION MODEL
Encoding Message Medium Decoding Receiver

Feedback Feedback

Medium

Encoding
Message