A PRACTICUM JOURNAL

IN
HOSPITALITY
MANAGEMENT

___________________________________________________
NAME OF STUDENT

__________________________________________________
YEAR AND SECTION

__________________________________________________
ACADEMIC YEAR

__________________________________________________
COMPANY, ADDRESS AND CONTACT NUMBER

___________________________
DATE SUBMITTED
 TABLE OF CONTENTS

Page
Vision, Mission, Goals, Outcomes of the CTU System ------------
Part I:
INTRODUCTION ------------
COURSE OUTLINE ------------
Description ------------
Objectives ------------
Course Proper ------------
Pre-OJT Evaluation ------------
OJT Orientation ------------
OJT Proper ------------
Post OJT Evaluation ------------
Course Requirements ------------
Grading System
OJT Credit for Previous Work Experience ------------
STEPS FOR OJT PLACEMENT / ASSISTANCE ------------
OJT FORMS
1. Evaluation ------------
2. Evaluation Form ------------
3. Information Sheet of On-the-Job Trainee ------------
4. Parents’ Consent and Waiver ------------
5. OJT Memorandum of Agreement ------------
6. Performance Evaluation Form ------------
CRITERIA IN THE SELECTION OF TRAINING PROVIDER ------------
PART II. OJT JOURNAL CONTENTS & FORMAT ------------
Guide in Accomplishing the OJT Journal ------------
Title Page ------------
Approval Sheet ------------
Acknowledgements ------------
Table of Contents ------------
Introduction ------------
Monthly OJT Status Report ------------
Summary / Conclusion ------------
Recommendations ------------
Appendices ------------
PART III. READINGS ------------
 UNIVERSITY VISION

CTU as a premier, inclusive, globally-recognized research and innovation,

smart, community- responsive, and sustainable technological university.

UNIVERSITY MISSION

The University shall primarily provide leading-edge degree programs, innovative

professional, entrepreneurial, and technical instruction as well as research, extension
and resource generation programs that address both the needs of the region and the
nation in the context of the global knowledge economy, Fifth Industrial Revolution, and
sustainability.

UNIVERSITY GOALS

By the end of 2024, CTU will be globally recognized for its quality. Specifically, it
will:
❖ Obtain a Philippine university system status with a CHED SUC Level V
recognition or equivalent;
❖ Be ranked among the Top 10 Universities in the Philippines;
❖ Achieve world-class performance and excellence using leading quality
management systems for quality assurance and control;
❖ Be an internationally recognized and ranked university (including Quacquarelli
Symonds, Times Higher Education, Shanghai University Ranking, World
University Impact Rankings);
❖ Develop innovative academic initiatives, including medical and allied field of
engineering and technology, and transnational higher education programs for
enhance career pathways, qualifications, recognitions, accreditations
specialization and progression programs, and global mobility; and
❖ Lead innovations in the Fifth Industrial Revolution.
UNIVERSITY OUTCOMES

1. Transformed visionary leadership in innovation to accelerate regional and

national development in the content of the modern industrial revolution;
2. Increased access by economically challenged but deserving student to
relevant, quality, and world-class tertiary education with learning integration
of practical experiences to achieve inclusive and sustainable growth.
3. Develop research -intensive and multi-disciplinary university culture that
strengthens higher education research, leading to economic productivity
and innovation;
4. Instituted innovative systems resulting in effective, efficient, sustainable,
and equitable resource general, mobilization, and management, including
optimal utilization of resources provided by the government and expansion of
the other revenue and funding streams for financial sustainability;
5. Heightened sustainable community and stakeholder engagements, with
harmonized institutional, financial, administrative, and policy frameworks that
attain the highest academic, research, extension and resource generation
excellence standards; and
6. Forged strategic local and international linkages, partnerships, and
initiatives leading to heightened reginal and global role in the modern
industrial revolution and human and intellectual capital for sustained economic
development.
 INTRODUCTION

The On-the-Job Training program is envisioned to provide the “Field Laboratory”

of Bachelor of Science in Hospitality Management curriculum. Under this program, the
students are given a realistic exposure and training in the different industries here and
abroad.
Completion of the minimum hour requirement may start during the summer term
and to be continued during the regular semester. Enrolment in this course presupposes
completion of shop works and academic subjects in the curriculum.

COURSE OUTLINE

I. Description

This practicum program is a supervised exposure to actual practices in

the hospitality industry. It provides the students with exposure to training and work
experience to test the applicability of management concepts and practices learned in
the classroom to actual operations in the tourism sector, locally and globally.

II. Objectives
The OJT program aims to provide the students with the following:
1. Exposure to training and work experience in the specific sector
concerned to upgrade / enhance the theories and skills learned in the
classroom;
2. Familiarization with the range of positions and the labour force
requirements of the sector;
3. Honing of technical and managerial skills of trainees in specialized
aspects of the Technology field they are in, as major, in cooperation
with the linkage industries of CTU.

III. Course Proper

A. Pre-OJT Evaluation
No student will be permitted to undergo OJT if he/she has a deficiency
in any of the subjects prescribed in the curriculum. The school
registrar will certify that the student is qualified to take the OJT course.
B. OJT Orientation
The Student Affairs Office / OJT Coordinator shall conduct an OJT
orientation which aimed to:

1. Discuss the concepts, objectives, mechanics and requirements

of the OJT program;

2. Give an overview of the work operations and the job

requirements in the pertinent to the hospitality industry;

3. Orient the students on how to accomplish their OJT journal;

4. Discuss code of conduct and ethical standards for OJTs; and

5. Orient the students to safety and precautionary measures.

C. OJT Enrolment Procedure

Enrolment to the subject is a requirement before the student

trainee is permitted to undergo OJT. This is after a certification is
obtained from the Registrar’s Office stating that the student is qualified to
take OJT course. No enrolment, no OJT endorsement.

D. On-the-Job Training Procedures.

The OJT requires completion of a minimum of THREE HUNDRED

SIXTY HOURS (360 Hrs.) for the Diploma of Hospitality Management and
another SEVEN HUNDRED HOURS (700 Hrs.) for the Bachelor of
Science in Hospitality Management in any industry identified by the
school.

The cooperating industry for OJT trainees must conduct an

orientation on their rules and regulations and job procedures before the
start of the program. These practices will help the trainee to be guided of
their responsibilities and functions for familiarization purposes and avoid
problems in the future.

E. Post-OJT Evaluation

E.1. Trainees shall be visited at least once per semester and their
performance shall be evaluated by both the OJT Chairman and the OJT
Supervisor in the cooperating industry.

E.2 The school shall organize an OJT evaluation/culminating

activity with the representatives of the cooperating industries, OJT
Chairmen, Dean of SAO, and the Dean/ Campus Director to improve the
program in terms of its objectives, contents, mechanics and requirements.
IV. Course Requirements

Major requirements of the course are the following:

1. Submission of performance rating & Certificate of completion from the

industry.
2. Submission of OJT journal. This is expected to be descriptive,
analytical, and critical in nature. This will be submitted one month
before graduation.

V. Grading System

The final grade of the student will be based on the following:

1. Performance rating from the cooperating industry 70%
2. Performance rating by the OJT Coordinator 10%
3. OJT Journal 20% ___
100%

VI. OJT Credit for Previous Work Experience

OJT credit for previous work experience shall be considered. The

following are the requirements:
1. Certificate of employment
2. Letter of request
3. Approval from the College Dean/Executive Dean
4. The OJT Chairman will verify the authenticity of the
student’s employment certificate by visiting the company or
through other means that is accessible and available.

STEPS FOR OJT PLACEMENT / ASSISTANCE

1. Attend to the required pre-orientation program conducted by the SAO, placement

/ OJT Chairman.

2. Enroll in the OJT subject for the course.

3. Pay to the cashier the specified amount for the OJT manual.

4.Present your receipt to the College of Technology Office to obtain a copy of the
OJT Manual.
5. Get the following OJT forms from SAO/placement Office and fill them up
completely:
a. Personal Data Sheet for OJT
b. Parents’ Consent and Waiver
c. OJT Memorandum of Agreement
d. OJT Performance Evaluation Form

6.Request for an endorsement letter to your OJT Coordinator. Before requesting for
endorsement letter:
6.1 Identify potential OJT-Cooperating Industry (CI). For your guidance, refer
to SS Form 11: Criteria in the selection of training providers:
6.2 If you have a prospective OJT-CI, record the following information:
6.2.1 Name of company
6.2.2 Complete address / Tel. No. / Fax. No. / E-mail Address
6.2.3 Contact person to whom the endorsement letter shall be addressed
6.2.4 Designation of the contact person
 PART II. OJT JOURNAL CONTENTS &FORMAT

GUIDE IN ACCOMPLISHING THE OJT JOURNAL

The following are the suggested parts of the OJT Journal:

1. Title Page
2. Approval Sheet
3. Acknowledgement
4. Table of Contents
5. Introduction
5.1. Name of Company
5.2. History
5.2.1. Company Profile
5.2.2. Organizational Structure /Chart
5.2.3. Duties/Functions of On-the-Job Trainee
6. Body
6.1. Summary of Monthly Activities
6.2. Learning in Different Training Areas
7. S u m m a r y / C o n c l u s i o n
7.1 Things learned during the OJT
8. Recommendation
8.1. Overall suggestions/ comments
8.1.1. Potential of company as a Cooperating Industry
8.1.2. Availability and appropriateness of facilities, equipment and
machinery
8.1.3. Company personnel cooperation
8.2. Duration of training (too tong or too short)
8.3. Proposed revisions for the improvement of the training program
8.4. Advise to future OJT's to the company or to other companies in general.
9. Appendices
9.1. Pictorials in training areas
9.2. Other documents
9.2.1 Certificate of completion/Certificate of Employment (stating no. of hours
rendered)
9.2.2. Performance rating from the company
9.2.3. Accomplished evaluation form of OJT sessions
9.2.4. Accomplished evaluation form of OJT experience
9.2.5. Resume of OJT (for employment assistance purposes)
 ON – THE – JOB TRAINING

_____________________________________________________
Name of Cooperating Industry

____________________________________________________
Address of CI

A Journal
for the Partial Fulfillment
of the Requirement for Graduation

Submitted
OJT Chairman
CTU - __________________
Cebu, Philippines
A.Y. _____________

Submitted by:

_________________________________________
OJT Student

__________________________________________
Year and Section

_____________________________
Date Submitted
 APPROVAL SHEET

A journal of “ON – THE – JOB TRAINING in Bachelor of Science in HOSPITALITY

MANAGEMENT” prepared and submitted by _____________________________________in partial
fulfillment of the requirements for graduation and has been examined for acceptance and approval.

JOURNAL COMMITTEE

_________________________ ___________________________
OJT Chairman / OJT Adviser OJT Over – all Chairman

________________________________________
College Dean / SAO Dean / Guidance Counselor

_________________________________________________________________________

Approved with a grade of ___________

Accepted and approved in partial fulfillment of the requirements for the Degree of
Bachelor of Science in Hospitality Management

______________________________________
OJT Chairman

_______________________
Date
ACKNOWLEDGEMENTS
TABLE OF CONTENTS
INTRODUCTION
SUMMARY / CONCLUSION
RECOMMENDATION
APPENDICES
 OJT Form 1
October 2012
INFORMATION SHEET OF ON-THE-JOB TRAINEE
Revision: 0

A. PERSONAL DATA
First Name:
Middle Name:
Last Name: 2”x2” Photo
Course, Major, Yr.& Sec.
Gender: (__) Male (__)Female Age:
Current Address:
Provincial Address:
Tel. No.: Mobile No.:
Birth Date: Birth Place:
Civil Status: Religion:
Citizenship: Email Address:

B. FAMILY DATA
Father: Occupation:
Mother: Occupation:

C. HEALTH DATA
Blood Type: Height:
Health Problems: Weight:

D. SCHOLASTIC DATA
PARTICULAR ELEMENTARY SECONDARY COLLEGE
School:
Address:
Year Graduated:
Honors/Awards Received:

E. WORK EXPERIENCES
POSITION INCLUSIVE DATE COMPANY ADDRESS

F. SPECIAL SKILLS

G. CHARACTER REFERENCES (not related to you)

Name Position Address Contact No.

H. INCASE OF EMERGENCY, PLEASE NOTIFY:

Name Address Contact No.

I HEREBY CERTIFY that the above information

Comm. Tax Cert. No.: is true and correct to the best of my knowledge
Issued At: and belief.
Issued On:

Signature of Student-Trainee
 OJT Form 2
October 2012
Revision: 0
EVALUATION FORM FOR OJT EXPERIENCE
Name of student-trainee:
Course, Major Year & Section:
Name of Cooperating Industry:
Name of OJT Supervisor:
Inclusive Date:
Instruction: Rate your OJT experience according to the criteria by checking the appropriate box
corresponding to the rating you provided for each statement. Thank you for your cooperation.

5 Strongly Agree 4 Agree 3 Uncertain 2 Disagree 1 Strongly

Disagree
Criteria 5 4 3 2 1
1. It provided me with an educationally meaningful experience
2. It provided me with assignments related to my field of
specialization.
3. It provided me with the opportunity to perform
progressively more advanced task.
4. Company rules and regulations were explained clearly to
me.
5. My industry immersion supervisor was reasonable and fair.
6. My industry immersion supervisor periodically discussed
my performance with me.
7. My co-workers were friendly and courteous.
8. My industry immersion experience developed my self-
confidence and positive attitudes towards work.
9. It provided me employment opportunity after graduation.
10. The cooperating industry has adequate, modern facilities
and equipment.
Remarks/ Suggestion:

Student’s signature:
Date:
 OJT Form 3
October 2012
PRE-OJT/ INDUSTRY IMMERSION Revision: 0
CONFERENCES/ ORIENTATION/ SEMINARS EVALUATION FORM
(to be accomplished by the trainee)

Name of the Activity:___________________Date:_____________________Venue:__________________

Instruction: Kindly check the appropriate box to indicate your honest and objective evaluation of the activity.

Rating
Excellent Very Good Good Fair Poor
Criteria
5 4 3 2 1

1. Activities

2. Time allotted

3. Materials/handouts

4. Facilitators

5. Resource

6. Participants

7. Venue

8. Over-all Assessment

Comments/suggestions:
 OJT Form 4
October 2012
Revision: 0
PARENTS’ CONSENT

I / We, Mr. ________________________________ and Mrs. ____________________________

parents/guardian of __________________________________________, a prospective Student –
Trainee of the Cebu Technological University - __________________ Campus, have hereunto
grant permission for my son/daughter to undergo _________________ hours of On-The-Job Training
(OJT) in _______________________________________ (agency) which is a requirement for the
completion of the course, Academic Year ______________,___________Semester.

That we made it known our continued financial and moral support to our son/daughter during the
training. That we shall adhere to any disciplinary action of the school, such as dropping him/her from the rolls
of trainees and/or barring him/her from graduation should it be found that he/she is a frequent absentee and/or
notoriously undesirable trainee.

________________________________________
Signature of Parents/Guardian

WAIVER

THIS IS TO CERTIFY that the CEBU TECHNOLOGICAL UNIVERSITY,

___________________________ and the _______________________________ are in no way responsible
nor shall pay compensation for any accident, harm or injury that may be caused on our son/daughter during
the training, provided all precautionary and preventive measures are being implemented to prevent any
accident to happen.

It is fully known that we have read and understood ail the contents of the parents' consent and waiver
and have signed the same with our voluntary act and deed.

Signed this _________ day of _______________ 20______in _________________, Philippines.

WITNESS:
___________________________
OJT Chairman/Coordinator

NOTED BY:
________________________________
SAO Director/College Dean/Campus Director

CONFORME:
________________________________
Signature of Trainee

SUBSCRIBED AND SWORNTO before me this _________day of _____________ 20______

at________________________________, Philippines.
 OJT Form 6
October 2012
Revision: 0
DAILY/WEEKLY/MONTHLY PERFORMANCE REPORT

Name of Student Trainee :

Course Year & Major :
Cooperating Industry : Inclusive Date: From : ____________
Department Assigned : To : ____________
Summary of Activities: Learning /Insights:

Prepared by:

__________________________________
Student Signature Over Printed Name

CA Remarks:

______________________________
Signature Over Printed Name
OJT Chairman/Supervisor Remarks:

______________________________
Signature Over Printed Name
 OJT PERFORMANCE EVALUATION FORM OJT Form 7E
(BSHM) October 2012
Trainee:___________________________________Training Period:________________________Revision: 0
Page 1 of 2
Instruction: This report is to be completed by the industry supervisor of the trainee and to be returned to
the OJT Chairman/Coordinator. At the left of the item, encircle the corresponding rating that best describes
the OJT wherein number 1 is the lowest number 5 is the highest. Total the value for in all items and record
in the Total Score Section with the Grade Equivalent on the next page.
Productivity Cooperation
1 Fails to do an adequate job 1 Uncooperative, antagonistic
2 Does just enough to het by 2 Cooperates reluctantly
3 Maintains constant level of performance 3 Cooperates willingly when asked
4 Very industrious, does more than required 4 Cooperates eagerly and cheerfully
5 Superior work production record 5 Always cooperates eagerly and cheerfully
Ability to Follow Instructions Ability to Get Along with People
1 Unable to follow instructions 1 Frequently rude and unfriendly
2 Needs repeated detailed instructions 2 Has some difficulty working with others
3 Follows most instructions without difficulty 3 Usually gets along well with others
4 Follows all instructions without difficulty 4 Is courteous and tactful with other people
5 Uses initiative in interpreting and following 5 Exceptionally well accepted by peers and
instructions supervisors
Initiative Attendance
1 Always attempts to avoid work 1 Often absent without good excuse
2 Sometimes attempts to avoid work 2 Frequently late
3 Does assigned jobs willingly 3 Usually present and on time
4 Does more than the assigned jobs willingly 4 Very prompt and regular in attendance
5 Shows resourcefulness in going beyond the 5 Always prompt and regular, and willing to
assigned jobs work
overtime
Quality of work Appearance
1 Does almost no acceptable work 1 Untidy or inappropriately groomed
2 Does less than require amount of satisfactory work 2 Sometimes neglectful of appearance
3 Does normal amount of acceptable work 3 Satisfactory appearance
4 Does more than the required amount of neat, 4 Careful about personal appearance
accurate work 5 Exceptionally neat and appropriately groomed
5 Shows special attitude for doing neat, accurate
work beyond required amount
Dependability Competencies
1 Unreliable 1 Can hardly identify tools and equipment
2 Sometimes fails in obligations 2 Has difficulty manipulating tools and
3 Meets obligations under supervision equipment
4 Meets obligations under very little supervision 3 Can properly handle supplies, tools and
5 Meets obligations without supervision equipment
4 Shows competencies in the proper use
of tools and equipment in the assigned
tasks
5 Has expertise in manipulating tools and
equipment in the performance of certain
operation

TOTAL SCORE: ________ GRADE EQUIVALENT:_________ (please refer to the guide on the next page)

Page 2 of 2
Describe the On-the-Job-Trainee’s areas of strengths:

Describe the On-the-Job-Trainee’s areas that need improvement:

Evaluator’sPrinted Name Position

Signature Date

Cooperating Industry Address

Table on Numerical Rating with Equivalent Points (Reference: Student Handbook p.26)

Total EQUIVALENT Total EQUIVALENT Total EQUIVALENT Total EQUIVALENT

Score SCALE Score SCALE Score SCALE Score SCALE
50 1.0 37 2.2 24 3.1 11 3.8
49 1.1 36 2.3 23 3.1 10 3.8
48 1.2 35 2.4 22 3.2 9 4.1
47 1.3 34 2.4 21 3.2 8 4.1
46 1.4 33 2.5 20 3.2 7 4.4
45 1.5 32 2.6 19 3.3 6 4.4
44 1.6 31 2.6 18 3.3 5 4.4
43 1.7 30 2.7 17 3.4 4 4.7
42 1.8 29 2.8 16 3.4 3 4.7
41 1.9 28 2.8 15 3.4 2 5.0
40 2.0 27 2.9 14 3.5 1 5.0
39 2.1 26 3.0 13 3.5 0 5.0
38 2.2 25 3.0 12 3.8
 SAO Form 7B
CRITERIA IN THE SELECTION OF TRAINING PROVIDER October 2012
(BSHM) Revision: 0

This instrument will be used to gather data in order to determine the capability and capacity of the
training provider in extending training to our On - the – Job Training Students in terms of different factors
as outlined below:

TO THE TRAINEE:

Your opinion is sought in order for the College to determine/assess the capability and capacity of the
Training Provider/Cooperating Industry in extending the actual exposure of the training in relation to the area of
concern. This will help the school to develop the teaching strategies and methods in the area specializations of
the hospitality operation which will become the guide for improvement.

Thank you.

Instruction: Please check the appropriate answer in the different item below. Check only the area/s that you
have been assigned to.

A. Name of the Company: ___________________________________________________________

REMARKS
No. AREA / DEPARTMENT
YES NO
1. Front Office Department
a. Reservation
b. Reception
c. Information
d. Telephone (PABX)
e. Billing
2. Housekeeping Department
a. Laundry Section
b. Public Area
c. Private Area
3. Food and Beverage Department
a. Dining Area
b. Room Service
c. Bar Area
d. Production / Kitchen Area
4. Human Resources Department
5. Security Department
6. Accounting / Finance Department
7. Sales and Marketing Department
8. Engineering / Maintenance Department

Assessed by:

______________________ __________________________
Name & Signature Designation
 PART IV. READINGS

I. Tips on Work Habits

• Success is a positive attitude. More people are fired for a poor attitude than for all other
reasons. Be willing to meet new people, try new activities, and learn new skills.
• Listen to instructions carefully; repeat them back to check if you heard correctly; ask questions.
• Don’t be afraid to ask for advice or training and thank everyone who helps you.
• Ask questions! It is better to ask than to make a mistake because you were afraid to ask.
• Report any mistakes to your immediate supervisor; use the mistake as a learning experience.
• Be able to take criticism; see it as an opportunity to learn something new.
• Dress appropriately; ask about the dress code.
• Arrive early and work until your shift is over. When you’re on the job, work on the job.
• If you must be late or absent, phone your supervisor. Miss work for emergencies only.
• Except for emergencies, don’t make personal phone calls and don’t entertain visitors from your
personal life at your work site,
• Keep most personal problems at home, but confide in your supervisor if you can’t keep a
problem from affecting your work or your demeanor.
• Keep your work area neat.
• Don’t just quit. Talk with your supervisor about any discomfort you may be having and try to
find a solution.

Personal Traits an Employer Seeks Why People Are Dismissed

Learns quickly Unable to get along with others

Works without constant supervision Is dishonest
Puts in a good day’s work Is poorly dressed or groomed
Has self-confidence Has too many days absent or late
Has warmth and sense of humor Work is too slow or inaccurate
Displays mature behavior Will not follow orders
Is willing to be flexible Abuses alcohol or drugs
Has integrity and ethics Does not follow safety rules
Breaks are too frequent or too long
www.career.iupui.edu/workhabits.htm

II. Seven Qualities of High Achievers

What makes a person a high achiever in life?

Anthony Robbins writes that there are seven characteristics that make a person rise to his
potentials:

o Passion. These people have discovered a consumption reason and purpose that
drives them to do and grow. There is no greatness without a passion to be great,
whether to be an athlete or a scientist.

o Belief. Our beliefs about what we are and what we can be will determine what we
will be. Narrow worldviews can limit our capacities, whereas belief in what are
possible opens the opportunity for accomplishing them.
 o Strategy. A way of organizing resources. It is also knowing what to learn, whom to
meet, and what to do.

o Clarity of Values. Values are specific belief systems about what is right or wrong for
our lives. They are judgments about what makes life worth living. Clarity of values
and principles is one of the most important keys to achieving excellence.

o Energy. People who may know what to do and how to do it, but may not have the
vitality to pursue it, will not be able to achieve their dreams. This vitality is not only
physical but also mental and spiritual.

o Bonding power. Successful people have the ability to connect and have rapport
with people.

o Mastery of Communication. The way we communicate with others and with

ourselves will develop the quality of our lives. One must be able to communicate
one’s visions and missions.

- Courtesy of Peace Ideas,

A Quarterly Publication of the Peace Center,
Theosophical Society in the Philippines

III. Characteristics of the Ethical Office Professional

A.) Makes Ethical Decisions

Ask yourself these questions:
1.) If my actions appeared in the newspaper, would I feel okay about everyone reading what
occurred?
2.) Is what I anticipate doing legal?
3.) Could I proudly tell my spouse, my parents, or my children about my actions?
4.) Will I be proud of my actions one day, one week, and one year from the present?
5.) Do my actions fit with who I think I am?

B.) Supports Ethical Behavior

Whenever you, as an office professional, encounter someone whose words or deeds indicate
that the person does not respond to an ethical organization, take a stand.

C.) Refuses to Engage in Negative Office Politics

D.) Accepts Constructive Criticism

Keep an open mind; realize that you have much to learn and that all of us make mistakes.

E.) Observes Office Hours

Get to work in sufficient time in order to begin work on time.

F.) Accepts Responsibilities

He or she performs these tasks to the best of his or her ability.

G.) Maintains Honesty and Integrity

The ethical employee understands that supplies and equipment belong to the company.
 1.) Company supplies (such as pens, pencils, paper clips, disks, and paper) are never taken
for personal use.
2.) Company equipment (such as computers) remains on company property unless express
permission is granted for business use at home.
3.) Personal mail remains personal; company stationery and postage are not used.
4.) Personal telephone calls (local calls) are kept to a minimum; personal long distance calls
are not made on company time and at company expense.
5.) Software is the property of the company; it is not copied or taken home for personal use.
6.) Office copiers are used for the business of the company; personal copies are not made.

H.) Respects Privacy

Confidentiality is crucial in a business, and the ethical employee understands and upholds
this concept.

I.) Is Open to Change

He or she understands that technology and global competitiveness require constant change.

J.) Is Loyal

The ethical employee is loyal to the company but not in an unquestioning sense.

K.) Keeps the Faith

The ethical employee keeps the faith. The employee understands that changing behaviors is
slow but that the commitment to ethics must be upheld even when the organization seems
to be mired in behaviors that do not support the stated ethical policies.

IV. 5S Approach for Productivity and Quality Improvement

What is 5S?

“5S” stands for 5 Japanese words all starting with S. But, in the Philippines, someone
translated these Japanese words into 5 English words also starting with S. Therefore, it is not
necessary to remember 5 S in Japanese. What is important is to understand what it means and
practice it rather than just memorizing the words.

Japanese English Brief Explanation

SEIRI SORT Take out unnecessary

items and dispose
SEITON SYSTEMATIZE Arrange necessary items
in good order for use
SEISO SWEEP Clean your work place

SEIKETSU SANITIZE Maintain high standard

of house keeping
SHITSUKE SELF-DISCIPLINE Do things spontaneously
without being told or
ordered
V. Principles from “How to Win Friends and Influence People”

* Become a friendlier Person

1. Don’t criticize, condemn or complain.
2. Give honest, sincere appreciation.
3. Arouse in the other person an eager want.
4. Become genuinely interested in other people.
5. Smile.
6. Remember that a person’s name is to him or her sweetest and most important sound in any
language.
7. Be good listener. Encourage others to talk about them.
8. Talk in terms of the other person’s interests.
9. Make the other person feel important – and do it sincerely.

* Win your people to your way of thinking

1. The only way to get the best of an argument is to avoid it.

2. Show respect for the other person’s opinions.
3. If you are wrong, admit it quickly and emphatically.
4. Begin in a friendly way.
5. Get the other person saying “Yes, Yes” immediately.
6. Let the other person feel that the idea is his or hers.
7. Let the other person do a great deal of the talking.
8. Try honestly to see things from the other person’s point of view.
9. Appeal to the nobler motives.
10. Be sympathetic with the other person’s ideas and desires.
11. Dramatize your ideas.
12. Throw down a challenge.

VI. Tips for Writing an Application Letter

Application or Cover Letter

The purpose of this letter is to get your enclosed resume read and to generate interviews. Use this
type of letter in response to specific job advertisements and vacancy announcements. Your strategy
is to demonstrate that your qualifications fit the requirements of the position. Study the position
description carefully and decide on one or more themes – education, experience, interests,
responsibility, etc. – that show persuasively how well you fit the position. Link major job dimensions
with you related past performances and experience.
Template: cover letter

< Your Name >

< Mailing Address >
< Contact Number >
< E-mail Address >

Today’s date

Your addressee’s name

Professional title
Organization name
Mailing address

Dear Mr. (or Ms.) Last name,

Start your letter with a grabber-a statement that establishes a connection with your reader, a
probing question, or a quotable quote, briefly say what job you are applying for.

The mid-section of your letter should be one or two short paragraphs that make relevant points
about your qualifications. You should not summarize your resume. You may incorporate a column or
bullet point format here.

Your last paragraph should initiate action by explaining what you will do next. (e.g., call the
employer) or investigate the reader to contact you to set up an interview. Close by saying “thank
you”.

Sincerely yours,

Your handwritten signature

Your name

Enclosure: resume

VII. How to Prepare an Effective Resume

1. Resume Essentials
Before you write, take time to do self-assessment on paper.

2. The Content of your Resume

Name, address, telephone number, e-mail address
All your contact information should go at the top of your resume.
-Avoid nicknames.
-Use a permanent address. Use your parents’ address, a friend’s address, or the
address you plan to use after graduation.
-Use a permanent telephone number and include the area code. If you have an
answering machine, record a neutral greeting.
-Add your e-mail address. Many employers will find it useful. (Note: choose an e-mail
address that sounds professional.)
 -Include your website address only if the web page reflects your professional
ambitions.

3. Objective or Summary
An objective tells potential employers the sort of work you’re hoping to do.
-Be specific about the job you want.
-Tailor your objective to each employer you target every job you seek.

4. Education
New graduates without a lot of work experience should list their educational information
first. Alumni can list it after the work experience section.
-Your most recent educational information is listed first.
-Include your degree (BSIT, BSEE, BSME), major, institution attended, minor/
concentration.
-Add your grade point average (GPA) if it is high
-Mention academic honors

5. Work Experience
Briefly give the employer an overview of work that has taught you skills. Use action words to
describe your duties. Include your work experience in reverse chronological order-that is, put
your last job first and work backward to your first, relevant job.
Include:
Title of position
Name of organization
Location of work (town, city)
Dates of employment
Describe your work responsibilities with emphasis on specific skills and
achievements.

6. Other Information
A staff member at your career services office can advise you on other information to add to
you resume. You may want to add:
-Key or special skills or competencies
-Leadership experience in volunteer organizations
-Participation in sports
-References

7. References
Ask people if they are willing to serve as references before you give their names to a
potential employer. Do not include your reference information on your resume. You may
note at the bottom of your resume: “References furnished on request.”

8. Resume Check-up
You’ve written your resume. It’s time to have it reviewed and critiqued by a career
counselor. You can also take the following steps to ensure quality:

Content:
-Run a spell check on your resume.
-Get a friend (an English major would do nicely) to do a grammar review.
-Ask another friend to proofread. The more people who see your resume, the more
likely that misspelled words and awkward phrases will be seen (and corrected).
VIII. Interviewing Tips

Pre-Interview

o Don’t insist on making your interview at a time inconvenient for the interviewer. If you are
told just to drop by, ask for a good time frame. Don’t drop in during the lunch hour or too
close to closing.

o Think ahead about your skills that are related to the job and be prepared to discuss them.

o Think about ahead about your realistic job needs and be prepared to ask questions related
to having those expectations met. Pay and time off should be last on the agenda.

o Know the title and all other available details about the job for which you are applying. Learn
something about the company, agency, institution, or department before the interview.

o Dress conservatively. Don’t let distractions such as inappropriate grooming or gum-chewing

give a bad impression of you. Remind yourself to maintain good posture standing and sitting.

o Don’t wear perfume; don’t smoke just before or during the interview.

o Have your identity card with you. Know your phone number and an alternate phone number.
An email address is helpful.

o Get to the interview a few minutes early. Make sure you know how to get there and allow
plenty of time. If necessary, call the receptionist for directions. Go to the interview alone.

The Interview

• As soon as you are in sight of the building where you will be interviewed, consider yourself
on the interview.

• Use the interviewer’s last name. If you don’t know whether the interview is Miss, Mrs., Dr.,
etc., ask the receptionist. The receptionist should be treated with courtesy also and could be
addressed as Mr. or Ms. unless a nameplate indicates otherwise.

• Shake hands if offered; make eye contact and use a firm handshake, but don’t crush bones!

• Once in the interviewer’s office, don’t sit down until asked to do so.
If offered anything to eat or drink, it is better to decline the offer with a “No thanks.”

• Let the interviewer do most of the talking.

• Try to sound enthusiastic; smile. When you have the opportunity, tell the interviewer why
you are interested in the job. Show that you know something about the organization’s
purpose.

• Show a willingness to explore new areas and learn new skills, but don’t say “I’ll take
anything.” Be confident but realistic about what you actually can do and want to do.

• Don’t watch your watch, but don’t try to prolong the interview or hang around afterward.

• Don’t tell a prospective employer about the turndowns you’ve had and don’t speak
negatively about past employers.
 • Don’t act disgruntled if you are asked to take employment tests.

• Don’t fiddle with objects (pens/pencils/paperclips); keep your hands off the interviewers’
desk.

• If the interviewer doesn’t ask everything you’d like him/her to know about you, offer the
information when you have the opportunity to speak.

• At the end of the interview, ask for the next step. Should you call and when? Or will you be
called and when might you expect to hear?

• Thank the interviewer for seeing you. Thank the receptionist for being helpful.

• Go directly home and write a thank-you note to the interviewer.

IX. OJT Precautionary Measures

Precautionary measures refer to the behavior of the student that would not bring disgrace or
dishonor to himself/herself, to the College and to the recommending person while undergoing On-
the-Job Training.

Every on-the-job trainee is enjoined to observe the following precautionary measures:

1. Do not operate any equipment unless authorized by your supervisor and/or unless you
are confident on your competence to operate such equipment.

2. If given full authority and discretion to operate equipment or manage an operation, work
within the bounds of your responsibility.

3. Secure permission/approval from the OJT coordinator if you want to transfer to another
company, through a written request stating your reasons for such transfer.

4. Do not bring any company property to your residence unless authorized.

5. Never report for duty under the influence of liquor.

6. Observe strictly the provisions of the Student Handbook and Company Policy
Handbook/Company culture.

7. Observe company policies by heart.

8. Refrain from off-duty socialization with superiors, unless work-related.

9. Students demonstrating incapability to perform the standard expectations of a

competency may be assigned for OJT at the College Laboratory, for close monitoring by
the OJT coordinator.

10. Early enrolment for OJT shall be allowed in order to cater to the Agency demands.

11. For International Practicum: Shop Teachers or Teacher-in-Charge shall be vested with
authority and prerogative to recommend a student for OJT, in specific cases, whenever
necessary