Grooming &

Personality
Developme
nt
 Leadership
vProcess of inspiring others to give their best to
achieve a desired result.
vGetting people to move in one direction, gaining their
commitment, applauding achievements and
motivating them to realize their desired goals.
Qualities of a Good Leader
Personal Traits Professional/Managerial
Traits
Self confidence Human Skills

Initiative & Innovative Technical Skills

Emotional Maturity Conceptual Skills

Effective communication Ability to judge and decide

quickly
Flexibility Administrative ability

Acceptance of Responsibility
Leadership Styles - Autocratic
vDirects followers but does not allow subordinates to
question “WHY”
vLeader takes decisions and expects others to execute.
vNo communication with subordinates while taking
decision.
vLeader orders and threatens.
vNo delegation of authority.
 Democratic
vConstructive and sympathetic towards subordinates.
vWilling to consider suggestions of subordinates.
vCreates participative management.
vLeader maintains purposeful and effective
communication with his subordinates.
vThis style gets support & respect from subordinates.
 Laissez - faire
vSubordinates given freedom to take decisions
independently.
vGuidance from leader is limited.
vLeader does not motivate or guide or encourage
subordinates.
vLeader indifferent to his own responsibilities.
 Situational
vAn ideal leader studies overall situation, draws
conclusions and adopts suitable leadership style.
vLeader can adjust his style as per the internal and
external environment.
vMay act as a dictator at one time and also as a
democratic leader on some other occasion.
vCombination of all styles of leadership.
 Principles for Effective
Leadership
vA leader must be confident enough while communicating
with others. People must be able to believe
communication made by the leader.
vA genuine leader always communicates the rules clearly
to the team and follows the rules which are expected to
be followed by others. This indirectly conveys that the
leader is capable enough to do what is expects from
his/her subordinates.
vA leader must also emphasise on effective listening
rather the completely focusing on effective speaking,
because to hear patiently is as significant as to say
effectively.
vA leader has to be sure while sending messages to his
team because a wrong message may end up in conflict
or a difference in opinion. The message should be
clear, precise and properly written.
vA leader must be aware about the use of all
communication technologies and channels like, face-
to-face meetings, video conferences, telephone
conferences, emails, etc. to keep in touch with
teammates and to motivate them from time to time.
vAn effective leader must always encourage feedback
system to improve workplace environment. Feedback
will help to overcome shortcomings and to rectify
errors if any.
 Assertiveness
u Assertive communication is vital to:
• Building self esteem
• Nurturing open and healthy relationships
 Practicing Assertiveness
uEverybody has a right to express their feelings, thoughts
and preferences and what they stand for.
u Everybody has a right to expect that they will be treated
with respect and dignity.
u The basis of being assertive is to speak from the space of
our values.
u We will then:
- be able to express our needs and expectations.
- be able to voice our opinion and stand by it in the face
of disagreement.
 Distinguishing Behaviors
Aggressive Assertive
( based on our fears) ( based on our values)
• Violating the respect and l Standing up for one's values
dignity of others without excluding anyone.
• Disregarding needs of l Expressing one's own needs
others
l Share beliefs with a
• Generating ill-will and willingness to examine the
resentment. assumptions behind them.
• Expressing oneself l Stating feelings in an open
through sarcasm, put- and direct way.
downs, hostile statements.
l Standing up for self without
undue anxiety, exercising
personal rights without
denying them to others
Submissive
( based on our fears)
l Allowing others to violate
one's respect and dignity.
l Not expressing one's own
needs
l Giving in to pressure,
unable to say no.
l Looking down on one's self
and feeling unimportant;
using deprecating
apologetic language for self.