Communication skills:

Communicatio Hello!

n styles :
By kyra saneja 11 b
 A style of communication includes verbal
as well as non- verbal skills. If you use the
correct communication style your
communication will be more effective.

How ar
e you? Hi!
There are 4 types of communication:

Passive Aggressive
01 communication 02 communication

Passive agfrisive Assertive

03 communication 04 communication
 01
Hello!

Passive
communicatio
n Emotionallydishonest,
indirect, denies self needs
Lets know about passive communication

This communication style is mostly parcticed

by introverts. This involves:
• being submissive
• Not expressing opinionsn to avoid
conflicts
• Staying quite despite being critisied. Great!
• Being apologietic even though is not their
fault.
• Lack of confidence.
 Disadvantages of being a passive

● Projects lack of self esteem and confidence.

● Causes frustration and anxiety in long term
● Fails to express feelings
● Poor body language and no eye contact.
 02
Hello!

Aggressive
communicatio
n inappropriately honest,
blaming, attacking
 How does aggressive communication
• Using strong language and beingwork?
hurtful to others.
• Blaming and not accepting their fault
• Controlling and dominating others
• Not caring for others point of views and being disrespectful.

•
Disadvantages.
Makes the person abusive in nature.
• Makes the person rude and intimidating.
• Prevents the person from being mature, understanding and amiable.
• They fail to listen to others, this breaks the communication.
Very nice! 03
Passive aggressive
communication
Emotionally dishonest, self
enchaning at others expense
 Hi!
Passive aggressive
communication.
• Muttering to oneself rather than telling or sharing the issue.

• Appearing sweet on the outside whereas in reality being resentful.

• Trying to get your way without taking resposibility

• Being sarcastic and untruthful.

Disadvantages:
• Eventually not getting the desired results from your
communication since real issues are never addressed.
• Struggle to voice the opinions ,being aware about
them.
• Constant suppression of true emotions, thus feeling
persistent unhappiness.
Very nice! 04
assertive
communication
appropriately honest, expressive
and self confident
 Assertive communication.
● Expressing your opinion and desires without ignoring others,
● Giving others due respect,
● Accepting others' opinions,
● Discovering a balance between your needs and others needs

● There are various disadvantages to being assertive:

● Builds confidence and self-esteem,

● Prevents you from doing or saying something that you might regret
later,.
● Makes you and others feel optimistic
● ,Makes it easy for you to help everyone express their thoughts
● Enhances confidence and makes you a better communicator
 Ways to be assertive.
• Take responsibility for your actions
• Be an attentive listener.
• Don’t be afraid to take a chance.
• Learn to say NO.
• Ask for what you want
• Listen to your intuitions.
• Stand up for yourself.
Awesom
e words