Guides to

Improve a Person’s Communication Skills

 Guides to
Improve a Person’s Communication Skills

1.Be an 2.Observe 4. Be
3.Be
attentive nonverbal assertive
stress-free
listener signals
Guides to
Improve a Person’s Communication Skills
1.Be an attentive listener.
Effective communication is less about
talking and more about listening.
WAYS TO BE AN ATTENTIVE LISTENER
* Closely observe the speaker.
* Make sure that your ears are in good condition.
* Minimize distractions and redirect conversation to all concern.
* Exhibit gestures to imply interest to what is heard.
* Don’t be judgmental.
* Always consider feedbacks.
* Hear the emotion behind the words.
Guides to
Improve a Person’s Communication Skills
2.Observe nonverbal signals.
When we communicate things we care about,
we do so mainly by using nonverbal signals.

Delivery of Nonverbal Communication

Use nonverbal signals that match up with your words.
Give contextual nonverbal signals
Use body language to convey positive feelings
even when you’re not actually experiencing them.
Guides to
Improve a Person’s Communication Skills
3. Be stress-free
Be stress-free during communication.

Stress Relievers
for Successful Communication
Be sure to feel that you are stressed.
Pause to relax.
Be sensible to your ideas.
Insert humor if possible
Agree to disagree.
Guides to
Improve a Person’s Communication Skills
4. Be assertive.
Being assertive means expressing your
thoughts, feelings, and needs in an open and
honest way, while standing up for yourself
and respecting others. It does NOT mean
being hostile, aggressive, or demanding.

To attain self confidence:

Respect one’s opinion.
Know your goals and ambitions.
Be a positive thinker.
Receive feedback positively.
Accept negative ideas.
 Guides to
Improve a Person’s Communication Skills

1.Be an 2.Observe 4. Be
3.Be
attentive nonverbal assertive
stress-free
listener signals
Developing Confident Communication Strategies
Developing Confident Communication Strategies

Empathy conveys sensitivity to the other person. First, recognize

the other person’s situation or feelings, then state your opinion.

Escalating assertion can be used when your first attempts are not
successful. You become increasingly firm as time progresses.

Practice assertiveness in lower-risk situations to start with to help

build up your confidence.
Developing Confident Communication Strategies

Empathy
Developing Confident Communication Strategies

Empathy
Developing Confident Communication Strategies

Escalating Assertion
Developing Confident Communication Strategies

Practice assertiveness
Developing Confident Communication Strategies

Practice assertiveness
Developing Confident Communication Strategies
Developing Confident Communication Strategies
Developing Confident Communication Strategies
Developing Confident Communication Strategies
STUDY TIPS!
OPEN MICROPHONE
Thank you for
actively
participating!

Prepared by:

Ms. Allen SD. Domingo,LPT

asddomingo@fatima.edu.ph