Verbal communication: is anything that has to do
with words, written or spoken. Verbal Communication
refers to the words used to convey a message.
Non-verbal communication: happens whenever
you rely on something else other than what you say
out loud. Nonverbal communication refers to all kinds
of human responses that are not expressed in
words. These refer to how you use your body
language, facial expressions, and hand gestures in a
conversation.
Verbal Communication Consideration
1. Appropriateness
You need to use a language that is appropriate to the
environment or occasion (i.e., whether formal or
informal).
2. Brevity
Be direct in expressing your message. Fillers such
as “you know”, “uhm”, “ahh” and repetitive use and
misuse of “because”, “so/so that”, “that’s why” should
be avoided.
3. Clarity
Choose your words carefully. Some words may have
different meanings and may convey different
messages from those you have in mind. These
include words with the same spelling or
pronunciation.
4. Ethics
As you plan on what words to use or say, make sure
to consider the roles, gender, religion, ethnicity,
nationality, and status of your audience.
5. Vividness
To get the attention of your audience, use
vivid/creative words. These words help in creating
images and in making your audience visualize what
you are saying/conveying in your message.
Nonverbal Communication Considerations
1.Proper Posture
This pertains to how you stand and sit while
delivering a speech or engaging in a conversation.
Proper posture may indicate also the confidence
level, attitude, and preparedness of a speaker.
2. Eye Contact
This is important when building a connection or
rapport with the audience. This should come
naturally as if you are just talking to a friend or
someone you are familiar with. Lack of eye contact
means the speaker might be shy, scared, or
secretive.
On the other hand, too much eye contact may be
intimidating or may cause the audience’s discomfort
throughout the conversation.
3. Hand Gestures
Make sure that you use hand gestures purposefully,
meaning, how you move your hands should be in
support of the message you are saying. Some
examples are pointing a finger when giving
directions, snapping fingers when getting someone’s
attention, and clapping hands when happy.
4. Facial Expressions
Your facial expressions reveal your emotions toward
a certain situation. Some examples are furrowing
your eyebrows to convey anger, smiling to show
happiness, crinkling your nose to imply disgust, and
raising one eyebrow to display doubt or confusion.
5. Tone
This is the general mood that the conversation has.
The mood will be determined by how you speak. The
choice of words that you use within the conversation
also affects the mood. How the other person
responds to you also affects the mood, but know that
if you initiate the conversation, the responsibility to
control the mood will lie with you.
4 essential steps in writing speech
1. Decide on what communicative approach you will
use in writing your speech.
2. Think of a topic.
3. Create an outline of your speech.
4. Start writing a draft of your speech.
Remember that your speech has to follow this
structure:
1. Introduction
2. Body
3. Conclusion
Persuasive Approach: to convince someone else to
change the way he or she thinks. An Persuasive
Speech’s goal is to persuade.
Persuasion can use three techniques: Logical,
Emotional, and Ethical.
Logical Technique – When you use this technique,
you appeal to someone’s sense of reason.
Emotional Technique – When you use this
technique you must think about how someone feels,
what emotion he or she will most likely react to.
Ethical Appeal – When you use this technique, you
take into consideration what someone's sense of
right or wrong is.
Informative Approach: inform your readers about a
subject you are an “expert” in. An Informative
Speech's goal is to inform. All the information
present in your speech should be based on facts.
Demonstrative Approach: to demonstrate how
something is done. An Demonstrative Speech’s goal
is to demonstrate. The demonstration is composed
of simple steps arranged sequentially or
chronologically.