ROLAND DUCUSIN MARCOS MBA RISK

MANAGEMENT
1. What are the primary goals and objectives of your agency or organization? Are there any
specific projects or initiatives currently underway to achieve these goals?

Answer: Sea and Sky College, Inc. is a private institution that began its operation on
September 17, 1994. We are now 29 years in the academe industry. This institution is
owned and managed by Sir Daniel T. Bolong Jr. and Dr. Ma. Luz O. Bolong. This school
is the pioneering institution of Tourism Education entire La Union. At present, we offer 5
courses, BSHM, BSTM, BSBA, BSOA and BA Comm.

The very goal of our institution is to become a great partner of providing quality
education and to be the prime institution that offers tourism education in the Province of
La Union.

To attain these goals, our institution simultaneously advertises its name in different parts
of the province. We do Career Guidance to different Senior High Schools, we distribute
flyers and utilizes multimedia platforms like radio ads and social medias to better reach
wider audience.

2. What are the main stakeholders involved in your agency’s projects and operations? How
does their interest align or conflict with the agency’s goals?

Answer: There are numbers of stakeholder involved in our projects. Below are the
aligned stakeholders with our goals and they are as follows:

a. TESDA (Technical Education and Skills Development Authority). This government

agency is our partner to bring out the knowledge, skills and attitude of our student in
different skills competencies like Housekeeping NCII, Bread and Pastry NCII, Front
Office NCII and Food and Beverage Services NCII. Since TESDA wanted to create
employment through skilled jobs, we also wanted to create a globally competitive
manpower in the future.

b. STUDENTS/PROSPECTS. They will be the one to be catered by our service which is

quality education. They will help us bring out our dedication and desire to shape and
build an ordinary to extraordinary student by means of excellence edification.

c. FACULTY MEMBERS. They will serve as our agency partners in carrying out the
vision, mission and goals of our company. They will help us provide quality
education and mold high caliber manpower of tourism industry.

d. OJT PARTNERS. They will help us attaining our VMGO’s thru building and creating
competitive manpower in the field of tourism industry by training our student to hone
their knowledge, skills and attitude needed in the industry they belong.
 Listed below is the stakeholder that conflicts with our goals:

a. Other HEI’s (Higher Educational Institutions). Other institution that offers the same
courses with our agency. They will become our competitors of providing quality
education.

3. What external factor or events could impact the operations or projects of your agency?
For example, are there regulatory changes, economic trends or environmental factors to
consider?

Answer: There are different events that affect our operations. As to:

a. REGULATORY CHANGES

1. K-12 Program. Because of the implementation of K-12 program, there is a

decrease in our number of enrollees for two years. And most of the faculty and
staff of our agency transferred to senior high schools. With this, we can conclude
that there is a drop in financial aspect and manpower aspect of our agency.
Additionally, because of this K-12 Program, our curriculum has changed.

2. Implementation of Flexible Learning System by CHED during COVID-19

Pandemic. CMO-No.-4-s-2020 was made as a guideline on the implementation of
flexible learning by the CHED (Commission on Higher Education). With this, it
affects some of our operations particularly in catering quality education. As we all
know, lack of learning materials including gadgets and internet is one of the
conflicts to better served the quality education, in the sense that not all our
students have the gadgets needed for flexible learning.

b. ENVIRONMENTAL FACTORS

1. COVID-19 Pandemic. The COVID-19 Pandemic is one of the struggles we have

faced in recent years. It does not only affect the operation of academe industry but
to all type of industries. This pandemic brought a challenge to us in the academe
industry. Our operation made some adjustments prior to the implemented rules set
by the DOH (Department of Health). It affects our internal and external operation.
Internal operation includes how we communicate with our colleagues. And before
we communicate, we need to follow some pandemic guidelines like securing that
are not asymptomatic. What makes it more difficult is that when someone of your
colleague is positive, a quarantine is always there for you. For the external
operation, one factor that affects our operations is the so called “travel
restrictions”, most of our colleagues and students came from other municipalities
and even provinces. Our movements were limited during this time.

c. ECONOMIC TRENDS
 1. IN-DEMAND COURSES/JOBS. One factor that also affects the operation of
higher educational institutions is the lack of enrollees because of the in-demand
courses. Some of the prospects choose courses that is highly in-demand. A lot of
times that tourism education courses lose from in-demand courses making it to
few numbers of enrollees.

4. What are the financial implications of your agency’s projects and operations? Are there
budgetary constraints or funding uncertainties that could pose risk?

Answer: Because of some factors, the financial aspect of our agency fluctuates like a
roller coaster ride. Win-win situations brings high level on financial records of our
agency, for instance, more enrollees because of the demand of manpower in tourism
industry could bring high finances to our agency. On the other hand, some unforeseen and
uncontrollable scenarios could affect the financial records of our agency, for instance the
COVID-19 Pandemic, the K-12 Program, some regulatory forces and economic trends.
Because of this, there are times that budget is being constraint. For example, due to lack
of enrollees our employee’s monthly budget allowance may be trimmed down or cut off.

5. Are there any legal or compliance requirements that your agency must adhere to? How do
you ensure compliance, and what are the risks of non-compliance?

Answer: In terms of TESDA, our agency complies with TESDA requirements to be

accredited. Inspection is made by the TESDA to evaluate and verify our compliance
requirements. In cases that our agency lacks some of the requirements, the TESDA give
leeway for us to comply. For non-compliance, accreditation will not be approved.

In terms of providing quality education, we source out globally competitive instructors.

During the hiring process, we verify their profile background and their requirements if
they have met the set requirements or not. In cases, requirements are lacking, training is
needed. We also give allowable time for our faculty to upgrade their profiles by attending
seminars and enrolling to various programs. For non-compliance, they will not be hired.

In terms of regulatory changes set by the CHED, we may enhance and improve our
curriculum if needed. CHED will visit our agency for compliance purposes. In case of
lack of requirements or doesn’t meet the standards, we will be given a grace period for us
to comply.