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 Concept 5.03 Saving Energy and Extending Concept 6.05 Selecting Educational and Reference
Battery Life 129 Software 163
Fast Forward: Extending Battery Life 130 Concept 6.06 Playing and Learning with Games 164
Concept 5.04 Configuring Hardware 130 Ethics: Violence in Video Games 165
Objective 2 Use System Utilities 131 Concept 6.07 Using Portable Apps 166
Concept 5.05 Formatting Disks 131 Objective 3 Identify Media and Graphic
Concept 5.06 Using Disk Utilities 132 Software 166
Objective 3 Compare Methods for Backing Concept 6.08 Clarifying Compression and
Up a System 135 Decompression 166
Concept 5.07 Backing Up with Windows and OS X 135 Concept 6.09 Using Graphic Programs 166
Concept 5.08 Using Drive Imaging and System Concept 6.10 Using Video Editing Programs 171
Restore 136 Concept 6.11 Using Audio Editing and Speech
Concept 5.09 Backing Up to the Cloud 137 Recognition Software 172
Concept 5.10 Backing Up Mobile Devices 137 Concept 6.12 Reviewing Webpage Authoring
Programs 174
Objective 4 Assess a Computer System for
Concept 6.13 Managing Media 174
Software Compatibility 138
Concept 5.11 Determining System Requirements 138 Objective 4 Discuss the Importance of
Concept 5.12 Reviewing System Requirements 140 Cloud Computing 176
Concept 6.14 Cloud Computing 176
Objective 5 Install, Uninstall, and Update
Green Computing: Datacenters 178
Software 140
Concept 5.13 Installing Software 140 Objective 5 Compare Various Ways of
Concept 5.14 Updating, Repairing, and Uninstalling Obtaining Software 178
Software 141 Concept 6.15 Purchasing: Is It Free or Fee? 178
Concept 6.16 Locating Sources of Software 179
Objective 6 Stay Safe Online 143
Fast Forward: Mobile App Development 181
Concept 5.15 Protecting Your Privacy Online 143
Concept 5.16 Recognizing Spyware, Viruses, Objective 6 Respect Software Licenses and
Worms, Trojans, and Rootkits 144 Registration Agreements 181
Green Computing: Botnets 146 Concept 6.17 Reviewing Licenses and Registration 181
Concept 5.17 Securing a System with Software 147 Objective 7 Use Business Communication
Technology on the Job: IT Security 149 Tools 182
GO! To Work 150 Concept 6.18 Connecting with Client Software 183
End Of Chapter 151 Concept 6.19 Communicating with Business Phones
Glossary 152 Systems and Electronic Tools 183
Concept 6.20 Engaging with Social Media 184
GO! Do It 153
GO! To Work 185
On the Web 154
End Of Chapter 186
Ethics and Social Media 154
Glossary 187
Collaboration 154
GO! Do it 189
Chapter 6 Application On the Web 190
Software 155 Ethics and Social Media 190
Collaboration 190
Objective 1 Identify Types and Uses of
Business Productivity Software 156
Concept 6.01 Comparing Office Suites 156 Chapter 7 The Internet............. 191
Concept 6.02 Identifying Other Types of Business
Objective 1 Recognize the Importance of
Software 160
the Internet 192
On the Job: Software Trainer 161
Concept 7.01 Looking Back: How the Internet
Objective 2 Categorize Home and Got Started 192
Educational Programs 161 Concept 7.02 Examining the World Wide Web 193
Concept 6.03 Using Office Applications 161
Objective 2 Compare Types of Internet
Concept 6.04 Comparing Finance and Tax
Connections 194
Preparation Software 162
Concept 7.03 Establishing a Connection 194

Table of Contents vii

 Objective 3 View Content on the Web 197 Concept 8.04 Recognizing Intellectual Property
Concept 7.04 Comparing Browsers 197 Rights 234
Concept 7.05 Configuring a Web Browser 200 Concept 8.05 Determining Copyright and Fair Use
Concept 7.06 Installing Add-Ons, Plug-Ins, and Toolbars 201 Applications of Content 235
Objective 4 Demonstrate How to Navigate Concept 8.06 Comparing Censorship and Filtering
the Web 203 of Digital Content 237
Concept 7.07 Using Web Addresses 203 Objective 3 Manage Your Online Presence 238
Objective 5 Compare Different Forms of Concept 8.07 Practicing Netiquette 238
Synchronous Online Concept 8.08 Maintaining Healthy Workspaces 239
Concept 8.09 Presenting Yourself Online 239
Communication 204
Ethics: Fired Over Social Media Posts 240
Concept 7.08 Using Chat and IM 205
Concept 7.09 Making Calls with Voice over IP 205 Objective 4 Recognize Different Types of
Green Computing: Telecommuting To Save 206 E-commerce 240
Objective 6 Compare Different Forms of Concept 8.10 Comparing Types of E-commerce 240
On the Job: Web Designer 242
Asynchronous Online
Concept 8.11 Shopping Online Safely 242
Communication 206
Concept 7.10 Reading and Sending Email 206 Objective 5 Use Digital Communication Tools
Concept 7.11 Using Forums and Discussion Boards 209 for Business 243
Concept 8.12 Comparing Digital Communication
Objective 7 Discuss the Roles of Social
Tools 243
Media in Today’s Society 210
Fast Forward: Virtual Meetings 244
Concept 7.12 Using Social Network Sites 211
Concept 8.13 Using Online Collaboration Technologies 244
Concept 7.13 Exploring Virtual Worlds 212
Concept 8.14 Conferencing with Digital Tools 246
Concept 7.14 Sharing with Social Video, Image,
Green Computing: The Paperless Office 247
and Music Sites 213
Fast Forward: Detecting Illegal Copies of Videos 215 Objective 6 Recognize the App Culture 248
Concept 7.15 Blogging and Microblogging 215 Concept 8.15 Exploring the Differences between
Concept 7.16 Podcasting and RSS 217 Desktop, Web, and Mobile Apps 248
Concept 7.17 Using Wikis 218 GO! To Work 249
Concept 7.18 Sharing with Social Review, End Of Chapter 251
Bookmarking, and News Sites 219 Glossary 252
Ethics: Artificial Promotion on Social Sites 222
GO! Do It 253
On the Job: Marketing Assistant 222
GO! To Work 223 On the Web 254
End Of Chapter 224 Ethics and Social Media 254
Glossary 225 Collaboration 254
GO! Do It 227
Chapter 9 Cloud Computing.... 255
On the Web 228
Ethics and Social Media 228 Project 9A Google Productivity.......................... 256
Collaboration 228 Objective 1 Navigate the Web Using the
Google Chrome Web Browser 257
Chapter 8 Digital Ethics Activity 9.01 Navigating the Web by Using the
Google Chrome Web Browser 257
and Awareness............................... 229 More Knowledge Cycling Through Open Tabs 261
Activity 9.02 Creating Bookmarks in the Google
Objective 1 Demonstrate How to Navigate
Chrome Web Browser 262
the Web 230
More Knowledge Personalizing Other Chrome Settings 264
Concept 8.01 Searching the Web 230
Concept 8.02 Using Google 231 Objective 2 Search the Internet Using the
Google Chrome Web Browser 264
Objective 2 Discuss How to Evaluate the
Activity 9.03 Searching the Internet Using the
Credibility of Information Found
Google Chrome Web Browser 264
on the Web 233
More Knowledge Evaluating Websites for Reliability 265
Concept 8.03 Critically Evaluating Web Pages 233
More Knowledge Hashtag Search 266

viii Table of Contents

 Objective 3 Send and Receive Email Messages Activity 9.21 Inviting LinkedIn Connections and
Using Gmail 267 Sharing an Update 306
Activity 9.04 Sending and Receiving Email More Knowledge Add Connections Based on Your
Messages in Gmail 267 Email Contacts 307
More Knowledge Google Contacts 272 More Knowledge Additional and Valuable Features
Activity 9.05 Inserting Files From Google Drive in LinkedIn 307
Into a Gmail Message 272 Objective 10 Use Twitter 307
Activity 9.06 Creating Labels and Starred Messages Activity 9.22 Creating a Twitter Profile That
to Manage Email 274 Includes Your Picture 307
More Knowledge Applying Labels 275 More Knowledge Twitter on a Mobile Device 309
Objective 4 Chat Online Using Google Activity 9.23 Tweeting a Message 309
Hangouts 275 GO! To Work 311
Activity 9.07 Participating in a Google Hangout 276 End Of Chapter 312
More Knowledge Participating in More Than One Project Guide for All in One Chapter 9 313
Hangout at a Time 277
Glossary 314
More Knowledge Hangouts On Air Using Google+ 277
Mastering 316
Objective 5 Manage a Google Calendar 278
Activity 9.08 Creating a Google Calendar 278
Activity 9.09 Sharing a Google Calendar 280
More Knowledge Adding Additional Calendars 282
Windows 10
Project 9B Microsoft Cloud Computing
Chapter 10 Getting Started
and OneNote..................................... 283
Objective 6 Use Your Microsoft Account’s OneDrive
with Windows 10........................... 325
for Storing and Sharing Files 284 Project 10A Getting to Know
Activity 9.10 Creating Folders and Uploading and Windows 10�������������������������������������� 326
Storing Documents on OneDrive 284
Objective 1 Explore the Windows 10
Activity 9.11 Saving a Document to OneDrive 286
Environment 327
Activity 9.12 Sharing Files by Using Email 287
Activity 10.01 Identifying Apps and Platforms 327
More Knowledge Sharing a Folder 288
Activity 10.02 Recognizing User Accounts
Objective 7 Communicate Using Skype 289 in Windows 10 329
Activity 9.13 Adding Contacts in Skype 290 Activity 10.03 Turning On Your Computer, Signing In,
More Knowledge Uploading a Profile Picture 291 and Exploring the Windows 10
Activity 9.14 Instant Messaging with Skype 291 Environment 331
Activity 9.15 Participating in a Skype Call 291 Activity 10.04 Changing Your Desktop Background
Objective 8 Use OneNote to Create a and Lock Screen Image 337
Notebook 292 Activity 10.05 Creating a PIN to Use in Place
Activity 9.16 Creating a Notebook 292 of Passwords 337
Activity 9.17 Creating Sections and Pages in a Objective 2 Use File Explorer and Desktop
Notebook 295 Apps to Create a New Folder
More Knowledge Changing Default Settings for Easy and Save a File 338
Viewing 296 Activity 10.06 Pinning a Program and Adding
More Knowledge OneNote Saves Automatically and a Toolbar to the Taskbar 338
Continuously 296 Activity 10.07 Creating a New Folder
Activity 9.18 Inserting and Formatting Content 296 to Store a File 339
More Knowledge Insert a Spreadsheet in a Activity 10.08 Creating and Saving a File 344
OneNote Notebook 300 More Knowledge Jump to a Lettered Section of the
More Knowledge Insert a Video in a OneNote Notebook 300 All Apps List Quickly 345
Project 9C Professional Social Networking Objective 3 Identify the Functions of the
Using LinkedIn and Twitter.............. 301 Windows 10 Operating System 350
Objective 9 Create a LinkedIn Account 302 Activity 10.09 Identifying Operating System
Activity 9.19 Creating a LinkedIn Account and Profile 302 Functions and Windows
Activity 9.20 Add a LinkedIn Profile Button to App Functions 350
Your Email Signature 304 Objective 4 Discover Windows 10 Features 352
Table of Contents ix
 Activity 10.10 Using Windows Apps 352 Objective 11 Use OneDrive as Cloud Storage 397
More Knowledge Where Did the Hamburger Icon Activity 10.32 Using OneDrive as Cloud Storage 398
Come From? 356 End Of Chapter 399
Activity 10.11 Using Task View, Snap Assist, and Project Guide for All in One Chapter 10 400
Virtual Desktops 356
Glossary 401
Activity 10.12 Organizing Your Start Menu and
Getting Apps from the Windows Store 358 Skills Review 405
Activity 10.13 Using the Windows 10 Action Center 361 Mastering Windows 10 410
Activity 10.14 Using Cortana and Searching for Help 362 Rubric 414
Activity 10.15 Using the Microsoft Edge Browser 365 GO! Think 415
Objective 5 Sign Out of Windows 10, Turn
Off Your Computer, and Manage
User Accounts 367 Office  419
Activity 10.16 Locking, Signing Out of, and Shutting
Down Your Computer 367 Chapter 11 Introduction to
Activity 10.17 Customizing and Managing User Accounts 368
Microsoft Office 2016 Features..... 419
Objective 6 Manage Your Windows 10 System 369
Activity 10.18 Managing Windows Updates, Project 11A Note Form............................................ 420
Notifications, and Backup 369 Objective 1 Explore Microsoft Office 2016 421
More Knowledge Consider a Commercial Backup Activity 11.01 Exploring Microsoft Office 2016 and
Service Instead 370 Creating a Blank Word Document 422
Activity 10.19 Managing Windows Defender Objective 2 Enter, Edit, and Check the
and Windows Firewall 370 Spelling of Text in an Office
Project 10B Managing Files and Folders.............. 371 2016 Program 424
Objective 7 Download and Extract Files Activity 11.02 Entering and Editing Text in an
and Folders 372 Office 2016 Program 424
Activity 10.20 Downloading Files from a Website 372 Activity 11.03 Checking Spelling 426
Objective 8 Use File Explorer to Display Objective 3 Perform Commands from
Locations, Folders, and Files 373 a Dialog Box 427
Activity 10.21 Navigating with File Explorer 373 Activity 11.04 Performing Commands from
Activity 10.22 Using File Explorer to Display a Dialog Box 427
Locations, Folders, and Files 376 Activity 11.05 Using Undo and Applying a
Objective 9 Start Programs and Open Data Files 380 Built-In Style to Text 429
Activity 10.23 Starting Programs 380 Objective 4 Create a Folder and Name
Activity 10.24 Opening Data Files 383 and Save a File 430
More Knowledge Storing Files and Creating Desktop Activity 11.06 Creating a Folder and Naming
Shortcuts for a Program on Your Desktop 387 and Saving a File 431
Activity 10.25 Searching, Pinning, Sorting,
Objective 5 Insert a Footer, Add Document
and Filtering in File Explorer 387
Properties, Print a File, and
Objective 10 Create, Rename, and Copy Files Close a Desktop App 435
and Folders 389 Activity 11.07 Inserting a Footer, Inserting
Activity 10.26 Copying Files from a Removable Document Info, and Adding
Storage Device to the Documents Document Properties 435
Folder on the Hard Disk Drive 389 Activity 11.08 Printing a File and Closing a
Activity 10.27 Creating Folders, Renaming Folders, Desktop App 436
and Renaming Files 390
Project 11B Memo............................................... 439
Activity 10.28 Copying Files 392
Activity 10.29 Moving Files 394 Objective 6 Open an Existing File and Save It
More Knowledge Using Shift + Click to Select Files 395 with a New Name 440
Activity 10.30 Copying and Moving Files by Activity 11.09 Opening an Existing File and
Snapping Two Windows 395 Saving It with a New Name 440
Activity 10.31 Deleting Files and Using the Recycle Bin 397 More Knowledge Read-Only 442

x Table of Contents
 Objective 7 Sign In to Office and Explore More Knowledge Word’s Default Settings Are
Options for a Microsoft Office Easier to Read Online 478
Desktop App 442 Activity 12.02 Inserting Text from Another Document 478
Activity 11.10 Signing In to Office and Viewing Objective 2 Insert and Format Graphics 479
Application Options 442 Activity 12.03 Formatting Text by Using Text
Objective 8 Perform Commands from the Effects 479
Ribbon and Quick Access Toolbar 443 More Knowledge Clear Existing Formatting 480
Activity 11.11 Performing Commands from and Activity 12.04 Inserting Pictures 480
Customizing the Quick Access Toolbar 444 Activity 12.05 Wrapping Text Around a Picture
Activity 11.12 Performing Commands from the Using Layout Options 481
Ribbon 445 Activity 12.06 Resizing Pictures and Using Live
Activity 11.13 Minimizing the Ribbon and Using the Layout 482
Keyboard to Control the Ribbon 449 Activity 12.07 Positioning a Picture 484
Activity 12.08 Applying Picture Effects 485
Objective 9 Apply Formatting in Office Programs
More Knowledge Applying Picture Styles 486
and Inspect Documents 450
Activity 12.09 Applying Artistic Effects 486
Activity 11.14 Changing Page Orientation and
Activity 12.10 Adding a Page Border 487
Zoom Level 450
More Knowledge Zooming to Page Width 451 Objective 3 Insert and Modify Text Boxes
Activity 11.15 Formatting Text by Using Fonts, and Shapes 488
Alignment, Font Colors, and Activity 12.11 Inserting, Sizing, and Positioning
Font Styles 451 a Shape 488
Activity 11.16 Using Format Painter 453 Activity 12.12 Typing Text in a Shape and
Activity 11.17 Using Keyboard Shortcuts and Using Formatting a Shape 489
the Clipboard to Copy, Cut, and Paste 455 Activity 12.13 Inserting a Text Box 490
Activity 11.18 Changing Text to WordArt and Adding Activity 12.14 Sizing and Positioning a Text Box
Alternative Text for Accessibility 459 and Formatting a Text Box Using
Activity 11.19 Inspecting a Document 461 Shape Styles 491
Activity 11.20 Inserting a Bookmark 461 Objective 4 Preview and Print a Document 492
Objective 10 Compress Files and Get Help Activity 12.15 Adding a File Name to the Footer
with Office 462 by Inserting a Field 492
Activity 11.21 Compressing Files 462 Activity 12.16 Adding Document Properties and
Activity 11.22 Using Microsoft Office Tell Me Previewing and Printing a Document 493
and Tell Me More to Get Help 463 GO! With Google 495
Objective 11 Install Apps for Office and Create Objective Create a Flyer Using Google Docs 495
a Microsoft Account 464 Activity Creating a Flyer 495
Activity 11.23 Installing Apps for Office 465 Project 12B Information Handout......................... 497
Activity 11.24 Creating a Microsoft Account 466 Objective 5 Change Document and
GO! To Work 467 Paragraph Layout 498
End Of Chapter 468 Activity 12.17 Setting Margins 498
Glossary 469 Activity 12.18 Aligning Paragraphs 499
Activity 12.19 Setting Line Spacing 500
Activity 12.20 Indenting Text 502
Introducing Activity 12.21 Setting Space Before and After
Microsoft Word 2016 473 Paragraphs 503
Objective 6 Create and Modify Lists 505
Chapter 12 Creating Documents Activity 12.22 Creating a Bulleted List 505
Activity 12.23 Creating a Numbered List 506
with Microsoft Word 2016............ 475 More Knowledge To End a List 508
Project 12A Flyer..................................................... 476 Activity 12.24 Customizing Bullets 508
Objective 1 Create a New Document Objective 7 Set and Modify Tab Stops 509
and Insert Text 477 Activity 12.25 Setting Tab Stops 509
Activity 12.01 Starting a New Word Document 477 Activity 12.26 Modifying Tab Stops 511

Table of Contents xi
 Objective 8 Insert a SmartArt Graphic Activity 13.11 Presenting a Word Document Online 553
and an Online Video 513 GO! With Google 555
Activity 12.27 Inserting a SmartArt Graphic 513
Objective Edit a Resume in Google Docs 555
Activity 12.28 Sizing and Formatting a SmartArt
Activity Editing a Resume in Google Docs 555
Graphic 514
Activity 12.29 Inserting an Online Video 515 Project 13B Cover Letter and Envelope................ 558

GO! With Google 517 Objective 4 Create a Custom Word Template 559
Activity 13.12 Changing the Document Style Set
Objective Create an Information Handout 517 for Paragraph Spacing and Applying
Activity Creating a Handout with Bulleted a Bottom Border to a Paragraph 559
and Numbered Lists517 Activity 13.13 Saving a Document as a Custom
GO! To Work 519 Word Template 560
End Of Chapter 520 Activity 13.14 Creating a Cover Letter from a
Project Guide for All in One Chapter 12 521 Custom Word Template 561
Glossary 522 Objective 5 Correct and Reorganize Text 563
Skills Review 523 Activity 13.15 Adding AutoCorrect Entries 563
Activity 13.16 Inserting the Current Date
Mastering Word 529
and Creating a Cover Letter 564
Critical Thinking 536
Activity 13.17 Finding and Replacing Text 566
Rubric 537 Activity 13.18 Selecting Text and Moving Text
GO! Think 538 by Using Drag and Drop 568
Activity 13.19 Inserting a Table into a Document
and Applying a Table Style 569
Chapter 13 Creating Cover
Objective 6 Use the Proofing Options
Letters and Using Tables to and Print an Envelope 570
Create Resumes.............................. 539 Activity 13.20 Checking for Spelling and Grammar Errors 570
Activity 13.21 Using the Thesaurus 572
Project 13A Resume................................................ 540 Activity 13.22 Addressing and Printing an Envelope 573
Objective 1 Create a Table 541 GO! With Google 575
Activity 13.01 Creating a Table by Specifying
Objective Create a Table in Google Docs 575
Rows and Columns 541
Activity Creating a Table in Google Docs 575
More Knowledge Converting Text to a Table and
GO! To Work 577
Converting a Table to Text 542
Activity 13.02 Typing Text in a Table 542 End Of Chapter 578
Activity 13.03 Inserting Text from a File Project Guide for All in One Chapter 13 579
and Removing Blank Paragraphs 543 Glossary 580
Activity 13.04 Creating Bulleted Lists in a Table 545 Skills Review 581
Objective 2 Format a Table 546 Mastering Word 587
Activity 13.05 Changing the Width of Table Critical Thinking 593
Columns and Using AutoFit 546
Rubric 594
More Knowledge Changing Column Widths 547
Activity 13.06 Using One-Click Row/Column GO! Think 595
Insertion to Modify Table
Dimensions 547 Chapter 14 Creating Research
Activity 13.07 Merging Table Cells 548 Papers, Newsletters, and
Activity 13.08 Setting Tabs in a Table 548
Activity 13.09 Using Spacing After in a Table 549 Merged Mailing Labels.................. 597
Activity 13.10 Modifying Table Borders and Project 14A Research Paper................................... 598
Using Spacing Before 551
More Knowledge View Gridlines in a Table 552 Objective 1 Create a Research Paper 599
More Knowledge Configure Cell Margins 552 Activity 14.01 Formatting the Spacing and First-Page
More Knowledge Sorting Data in a Table 552 Information for a Research Paper 599
More Knowledge Creating a Document Heading
Objective 3 Present a Word Document Online 553 for a Research Paper 600

xii Table of Contents

 Activity 14.02 Formatting the Page Numbering and Activity 14.22 Applying a Border to a Picture
Paragraph Indents for a Research Paper 600 and Flipping a Picture 630
More Knowledge Suppressing the Page Number Activity 14.23 Inserting and Formatting
on the First Page of a Document 601 a Screenshot 631
Objective 2 Insert Footnotes in a Research More Knowledge Inserting a Hyperlink
Paper 602 in a Document 631
Activity 14.03 Inserting Footnotes 602 Objective 6 Use Special Character and
More Knowledge Using Symbols Rather Than Paragraph Formatting 632
Numbers for Notes 603 Activity 14.24 Applying the Small Caps Font
Activity 14.04 Modifying a Footnote Style 603 Effect 632
Activity 14.25 Inserting Symbols and Special
Objective 3 Create Citations and a
Characters 633
Bibliography in a Research
Activity 14.26 Adding Borders and Shading to
Paper 605 a Paragraph and Inserting a Manual
Activity 14.05 Adding Citations for a Book 606 Line Break 634
Activity 14.06 Editing Citations 607
Activity 14.07 Adding Citations for a Website 608 Objective 7 Create Mailing Labels Using
More Knowledge Including URLs of Web Sources 609 Mail Merge 636
Activity 14.08 Inserting Page Breaks 609 Activity 14.27 Starting the Mail Merge Wizard
Activity 14.09 Creating a Reference Page 610 Template 636
Activity 14.10 Managing and Modifying Sources Activity 14.28 Completing the Mail Merge 639
for a Document 611 Activity 14.29 Previewing and Printing Mail
Activity 14.11 Using the Navigation Pane to Merge Results 641
Go to a Specific Page 612 GO! With Google 643
Activity 14.12 Managing Document Properties 613 Objective Format a Single-Column Newsletter
More Knowledge Inserting a Watermark 613 in Google Docs 643
Objective 4 Use Read Mode and PDF Activity Formatting a Single-Column Newsletter
Reflow 614 in Google Docs643
Activity 14.13 Using Read Mode 614 GO! To Work 645
More Knowledge Highlighting Text in a Word End Of Chapter 646
Document 615
Project Guide for All in One Chapter 14 647
Activity 14.14 Using PDF Reflow 616
More Knowledge Saving Documents in Glossary 648
Alternative File Formats 616 Skills Review 649
GO! With Google 617 Mastering Word 657
Objective Use the Research Bar in Google Critical Thinking 667
Docs 617 Rubric 669
Activity Using the Research Bar in Google Docs 617 GO! Think 670
Project 14B Newsletter with Optional
Mailing Labels................................... 619 Introducing Microsoft
Objective 5 Format a Multiple-Column Excel 2016 671
Newsletter 620
Activity 14.15 Changing One Column of Text Chapter 15 Creating a Worksheet
to Two Columns 620
Activity 14.16 Formatting Multiple Columns 622 and Charting Data.......................... 673
More Knowledge Justifying Column Text 623 Project 15A Sales Report with Embedded
Activity 14.17 Inserting a Column Break 623
Column Chart and Sparklines.......... 674
Activity 14.18 Inserting an Online Picture 624
Activity 14.19 Cropping a Picture and Resizing Objective 1 Create, Save, and Navigate
a Picture by Scaling 626 an Excel Workbook 675
Activity 14.20 Setting Transparent Color and Activity 15.01 Starting Excel, Navigating Excel,
Recoloring a Picture 629 and Naming and Saving a Workbook 675
Activity 14.21 Adjusting the Brightness and Objective 2 Enter Data in a Worksheet 678
Contrast of a Picture 630 Activity 15.02 Entering Text, Using AutoComplete, and

Table of Contents xiii

 Using the Name Box to Select a Cell 678 Activity 15.20 Using Arithmetic Operators 707
Activity 15.03 Using Auto Fill and Keyboard Activity 15.21 Using the Quick Analysis Tool 708
Shortcuts 679 Activity 15.22 Copying Formulas Containing
Activity 15.04 Aligning Text and Adjusting the Absolute Cell References 709
Size of Columns 681 More Knowledge Calculate a Percentage if You
Activity 15.05 Entering Numbers 682 Know the Total and the Amount 711
Objective 3 Construct and Copy Formulas Objective 10 Edit Values in a Worksheet 711
and Use the SUM Function 683 Activity 15.23 Editing Values in a Worksheet 712
Activity 15.06 Constructing a Formula and Using Activity 15.24 Formatting Cells with the Percent Style 712
the SUM Function 684 Objective 11 Format a Worksheet 713
Activity 15.07 Copying a Formula by Using the Activity 15.25 Inserting and Deleting Rows and
Fill Handle 686 Columns 713
Objective 4 Format Cells with Merge & Activity 15.26 Adjusting Column Widths and
Center, Cell Styles, and Themes 687 Wrapping Text 714
Activity 15.08 Using Merge & Center and Applying Activity 15.27 Changing Theme Colors 715
Cell Styles 687 GO! With Google 717
Activity 15.09 Formatting Financial Numbers 688
Objective Creating an Inventory Valuation
Activity 15.10 Changing the Workbook Theme 689
Report 717
More Knowledge Formatting a Cell’s Font, Style, Size,
Activity Creating an Inventory Valuation Report
or Color with Individual Commands 689
Using Google Sheets 717
Objective 5 Chart Data to Create a Column GO! To Work 719
Chart and Insert Sparklines 690
End Of Chapter 720
Activity 15.11 Charting Data and Using
Recommended Charts to Select Project Guide for All in One Chapter 15 721
and Insert a Column Chart 690 Glossary 722
Activity 15.12 Using the Chart Tools to Apply Chart Skills Review 724
Styles 692 Mastering Excel 730
Activity 15.13 Creating and Formatting Sparklines 695
Critical Thinking 736
Objective 6 Print a Worksheet, Display Rubric 737
Formulas, and Close Excel 696
GO! Think 738
Activity 15.14 Creating a Footer and Centering
a Worksheet 696
Activity 15.15 Adding Document Properties and
Printing a Workbook 697
Chapter 16 Functions,
Activity 15.16 Printing a Section of the Worksheet 698 Tables, Large Workbooks,
Activity 15.17 Changing Page Orientation and
Displaying, Printing, and Hiding
and Pie Charts739
Project 16A Inventory Status Report.................. 740
Formulas 699
Objective 1 Use Flash Fill and the SUM,
GO! With Google 702
AVERAGE, MEDIAN, MIN, and
Objective Create a Sales Report with an MAX Functions 741
Embedded Column Chart Activity 16.01 Using Flash Fill 741
Using Google Sheets 702 Activity 16.02 Moving a Column 742
Activity Creating a Sales Report with an Activity 16.03 Using the SUM and AVERAGE
Embedded Column Chart Using Functions 743
Google Sheets 702 Activity 16.04 Using the MEDIAN Function 745
Project 15B Inventory Valuation............................ 703 Activity 16.05 Using the MIN and
Objective 7 Check Spelling in a Worksheet 704 MAX Functions 746
Activity 15.18 Checking Spelling in a Worksheet 704 Objective 2 Move Data, Resolve Error
Objective 8 Enter Data by Range 706 Messages, and Rotate Text 747
Activity 15.19 Entering Data by Range 706 Activity 16.06 Moving Data and Resolving
Objective 9 Construct Formulas for a # # # # # Error Message 747
Mathematical Operations 707 Activity 16.07 Rotating Text 748

xiv Table of Contents

 Objective 3 Use COUNTIF and IF Functions More Knowledge Clearing an Entire Worksheet 769
and Apply Conditional Objective 9 Copy and Paste by Using the
Formatting 749 Paste Options Gallery 770
Activity 16.08 Using the COUNTIF Function 749 Activity 16.24 Copying and Pasting by Using the
Activity 16.09 Using the IF Function 750 Paste Options Gallery 770
Activity 16.10 Applying Conditional Formatting by
Objective 10 Edit and Format Multiple
Using Highlight Cells Rules and
Worksheets at the Same Time 771
Data Bars 751
Activity 16.25 Grouping Worksheets for Editing 771
Activity 16.11 Using Find and Replace 752
More Knowledge Hide Worksheets 772
Objective 4 Use Date & Time Functions Activity 16.26 Formatting and Constructing Formulas
and Freeze Panes 753 on Grouped Worksheets 772
Activity 16.12 Using the NOW Function to Display Activity 16.27 Determining Multiple Totals at the
a System Date 753 Same Time 775
More Knowledge NOW Function Recalculates Each Activity 16.28 Formatting Grouped Worksheets 775
Time a Workbook Opens 754 Activity 16.29 Ungrouping Worksheets 776
Activity 16.13 Freezing and Unfreezing Panes 754
Objective 11 Create a Summary Sheet
More Knowledge Freeze Columns or Freeze Both
with Column Sparklines 776
Rows and Columns 755
Activity 16.30 Inserting a Worksheet 776
Objective 5 Create, Sort, and Filter an Activity 16.31 Constructing Formulas that Refer
Excel Table 755 to Cells in Another Worksheet 777
Activity 16.14 Creating an Excel Table and Applying Activity 16.32 Changing Values in a Detail Worksheet
a Table Style 755 to Update a Summary Worksheet 777
Activity 16.15 Sorting an Excel Table 756 Activity 16.33 Inserting Column Sparklines 778
Activity 16.16 Filtering an Excel Table and Displaying
Objective 12 Format and Print Multiple
a Total Row 757
Worksheets in a Workbook 779
More Knowledge Band Rows and Columns
Activity 16.34 Moving a Worksheet, Repeating
in a Table 758
Footers, and Formatting Multiple
Activity 16.17 Clearing Filters 758
Worksheets in a Workbook 779
More Knowledge Converting a Table to a Range 758
Activity 16.35 Printing All or Individual Worksheets
Objective 6 View, Format, and Print a Large in a Workbook 781
Worksheet 759 GO! With Google 782
Activity 16.18 Modifying and Shrinking the
Objective Calculate Weekly Sales 782
Worksheet View 759
Activity Calculating Weekly Sales
Activity 16.19 Splitting a Worksheet Window
with Google Sheets 782
into Panes 759
Activity 16.20 Printing Titles and Scaling to Fit 760 Project 16C Enterprise Fund Pie Chart................ 783
More Knowledge Scaling for Data That Is Slightly Objective 13 Chart Data with a Pie Chart 784
Larger Than the Printed Page 762 Activity 16.36 Calculating Values for a Pie Chart 784
GO! With Google 763 Activity 16.37 Creating a Pie Chart and Moving a
Objective Summarize an Inventory List 763 Chart to a Chart Sheet 786
Activity Create SUM, AVERAGE, COUNTIF, Objective 14 Format a Pie Chart 787
and IF functions 763 Activity 16.38 Formatting a Chart Title by Applying
Project 16B Weekly Sales Summary.................... 764 a WordArt Style and Changing Font Size 787
Activity 16.39 Formatting Chart Elements by
Objective 7 Navigate a Workbook and
Removing a Legend and Adding and
Rename Worksheets 765
Formatting Data Labels 787
Activity 16.21 Navigating Among Worksheets,
Activity 16.40 Formatting a Data Series with
Renaming Worksheets, and Changing
3-D Effects 789
the Tab Color of Worksheets 765
Activity 16.41 Formatting a Data Series with a
More Knowledge Copying a Worksheet 766
Shadow Effect 790
Objective 8 Enter Dates, Clear Contents, Activity 16.42 Rotating a Pie Chart by Changing
and Clear Formats 766 the Angle of the First Slice 791
Activity 16.22 Entering and Formatting Dates 766 Activity 16.43 Exploding and Coloring a Pie Slice 792
Activity 16.23 Clearing Cell Contents and Formats 768 Activity 16.44 Formatting the Chart Area 793

Table of Contents xv
Objective 15 Edit a Workbook and Update Activity 17.09 Changing a Field Size and Adding a
a Chart 794 Description 835
Activity 16.45 Editing a Workbook and Updating More Knowledge Add a Table Description 837
a Chart 794 Activity 17.10 Viewing the Primary Key in
Objective 16 Use Goal Seek to Perform Design View 837
What-If Analysis 795 Activity 17.11 Adding a Second Table to a Database
Activity 16.46 Using Goal Seek to Perform What-If by Importing an Excel Spreadsheet 838
Analysis 795 Activity 17.12 Adjusting Column Widths 841
Activity 16.47 Preparing and Printing a Workbook Activity 17.13 Printing a Table 842
with a Chart Sheet 796 Objective 4 Create a Query, Form, and Report 847
GO! With Google 798 Activity 17.14 Creating a Query by Using the
Objective Analyze Expenditures with a Simple Query Wizard 847
Activity 17.15 Creating and Printing a Form 849
Pie Chart 798
Activity 17.16 Creating, Modifying, and Printing
Activity Create a Pie Chart 798
a Report 852
GO! To Work 799
End Of Chapter 800 Objective 5 Close a Database and
Close Access 855
Project Guide for All in One Chapter 16 801
Activity 17.17 Closing a Database and
Glossary 802 Closing Access 855
Mastering Excel 804 GO! With Google 856
Critical Thinking 813
Objective Export an Access Table to an
Rubric 814 Excel Spreadsheet, Open as a
GO! Think 815 Google Sheet, Edit a Record, and
Save to Your Computer 856
Introduction to Microsoft Activity Exporting an Access Table to an Excel
Spreadsheet, Saving the Spreadsheet
Access 2016 817 to Google Drive, Editing a Record in
Google Drive, and Saving to Your
Chapter 17 Using Microsoft
Computer 856
Access 2016..................................... 819 Project 17B Instructors and Courses Database...... 858
Project 17A Student Advising Database with Objective 6 Open and Save an Existing
Two Tables......................................... 820 Database 859
Activity 17.18 Opening and Saving an Existing
Objective 1 Identify Good Database Design 821
Database 859
Activity 17.01 Using Good Design Techniques to
Activity 17.19 Resolving Security Alerts and
Plan a Database 821
Renaming Tables 860
Objective 2 Create a Table and Define Fields
Objective 7 Create Table Relationships 860
in a Blank Desktop Database 822
Activity 17.20 Selecting the Tables and Common Field
Activity 17.02 Starting with a Blank Desktop
to Establish the Table Relationship 861
Database 823
Activity 17.21 Setting Relationship Options 864
Activity 17.03 Assigning the Data Type and Name to
More Knowledge Edit or Delete a Relationship 866
Fields 825
Activity 17.22 Printing and Saving a Relationship
More Knowledge Create Fields by Entering Data 828
Report 866
Activity 17.04 Renaming Fields and Changing Data
Activity 17.23 Displaying Subdatasheet Records 867
Types in a Table 828
More Knowledge Other Types of Relationships:
Activity 17.05 Adding a Record to a Table 829
One-to-One and Many-to-Many 867
More Knowledge Renaming or Deleting a Table 830
Activity 17.24 Testing Cascade Options 867
Activity 17.06 Adding Additional Records to a Table 831
Activity 17.07 Importing Data from an Excel Workbook Objective 8 Sort Records in a Table 869
into an Existing Access Table 831 Activity 17.25 Sorting Records in a Table in
Ascending or Descending Order 869
Objective 3 Change the Structure of Tables
Activity 17.26 Sorting Records in a Table on
and Add a Second Table 834
Multiple Fields 870
Activity 17.08 Deleting a Table Field in Design View 834

xvi Table of Contents

 Objective 9 Create a Query in Design View 872 More Knowledge Using the ? Wildcard Character
Activity 17.27 Creating a New Select Query in to Search for a Single Unknown
Design View 872 Character 899
Activity 17.28 Running, Saving, Printing, and Objective 17 Create Calculated Fields in a Query 899
Closing a Query 874 Activity 17.44 Creating a Calculated Field in a Query 899
Objective 10 Create a New Query From an Activity 17.45 Creating a Second Calculated Field
Existing Query 875 in a Query 901
Activity 17.29 Copying an Existing Query 875 Activity 17.46 Formatting Calculated Fields 901
More Knowledge Rename a Query 875 Objective 18 Calculate Statistics and Group
Activity 17.30 Modifying the Design of a Query 875 Data in a Query 902
Objective 11 Sort Query Results 877 Activity 17.47 Using the Min, Max, Avg, and Sum
Activity 17.31 Sorting Query Results 877 Functions in a Query 902
More Knowledge Sorting in Design View or Activity 17.48 Grouping Records in a Query 904
Datasheet View 879 Objective 19 Create a Crosstab Query 905
Objective 12 Specify Criteria in a Query 879 Activity 17.49 Creating a Crosstab Query Using
Activity 17.32 Specifying Text Criteria in a Query 879 the Query Wizard 905
Activity 17.33 Specifying Criteria and Hiding the More Knowledge Creating a Crosstab Query Using
Field in the Query Results 881 Data From Two Related Tables 907
Activity 17.34 Using Is Null Criteria to Find Empty Objective 20 Create a Parameter Query 907
Fields 882 Activity 17.50 Creating a Parameter Query With
GO! With Google 884 One Criteria 907
Objective Export a Relationship Report to More Knowledge Parameter Query Prompts 909
a PDF File, Save the PDF File to GO! With Google 910
Google Drive, and then Share Objective Export an Access Query to an
the File 884 Excel Spreadsheet, Save it in
Activity Exporting a Relationship Report to Google Drive, and Create a Chart 910
a PDF File, Saving the PDF File to Activity Exporting an Access Query to an Excel
Google Drive, and Sharing the File 884 Spreadsheet, Saving the Spreadsheet
Project 17C Athletic Scholarships Database 886 to Google Drive, Editing a Record in
Google Drive, and Saving to Your
Objective 13 Specify Numeric Criteria
Computer 910
in a Query 887
GO! To Work 913
Activity 17.35 Opening, Renaming, and Saving an
Existing Database and Importing a End Of Chapter 914
Spreadsheet as a New Table 887 Project Guide for All in One Chapter 17 915
Activity 17.36 Creating a One-to-Many Table Glossary 917
Relationship 889 Skills Review 919
Activity 17.37 Specifying Numeric Criteria
Mastering Access 920
in a Query 891
Activity 17.38 Using Comparison Operators in Critical Thinking 932
Criteria 891 GO! Think 932
Activity 17.39 Using the Between … And
Comparison Operator 892 Introducing Microsoft
Objective 14 Use Compound Criteria PowerPoint 2016 933
in a Query 893
Activity 17.40 Using AND Criteria in a Query 893 Chapter 18 Getting Started
Activity 17.41 Using OR Criteria in a Query 894
with Microsoft PowerPoint........... 935
Objective 15 Create a Query Based on More
Than One Table 895 Project 18A Company Overview.......................... 936
Activity 17.42 Creating a Query Based on More Objective 1 Create a New Presentation 937
Than One Table 896 Activity 18.01 Identifying Parts of the PowerPoint
Objective 16 Use Wildcards in a Query 897 Window 937
Activity 17.43 Using a Wildcard in a Query 897 Activity 18.02 Entering Presentation Text 940

Table of Contents xvii

 Activity 18.03 Applying a Presentation Theme 940 Activity 18.32 Setting Slide Transition Timing Options 976
Objective 2 Edit a Presentation in Normal More Knowledge Applying Multiple Slide Transitions 977
View 941 Activity 18.33 Displaying a Presentation in Reading
Activity 18.04 Inserting a New Slide 941 View 977
Activity 18.05 Increasing and Decreasing List Levels 944 GO! With Google 979
Activity 18.06 Adding Speaker Notes to a Presentation 945 Objective Create an Itinerary Presentation
Activity 18.07 Displaying and Editing Slides in the in Google Slides 979
Slide Pane 945 Activity Creating an Itinerary Presentation in
Objective 3 Add Pictures to a Presentation 947 Google Slides 979
Activity 18.08 Inserting a Picture from a File 947 Project 18C Employee Training Presentation..... 981
Activity 18.09 Applying a Style to a Picture 949 Objective 9 Format Numbered and Bulleted
Activity 18.10 Applying and Removing Picture Lists 982
Artistic Effects 950 Activity 18.34 Selecting Placeholder Text 982
Objective 4 Print and View a Presentation 951 Activity 18.35 Changing a Bulleted List to a
Activity 18.11 Viewing a Slide Show 951 Numbered List 983
Activity 18.12 Using Presenter View 952 Activity 18.36 Changing the Shape and Color
Activity 18.13 Inserting Headers and Footers on of a Bulleted List Symbol 983
Slide Handouts 954 More Knowledge Using Other Symbols as Bullet
Activity 18.14 Inserting Slide Numbers on Slides 955 Characters 985
Activity 18.15 Printing Presentation Handouts 956 Activity 18.37 Removing a Bullet Symbol from
Activity 18.16 Printing Speaker Notes 958 a Bullet Point 985
GO! With Google 960 Objective 10 Insert Online Pictures 985
Objective Create a Company Overview Activity 18.38 Inserting Online Pictures in a
Presentation in Google Slides 960 Content Placeholder 985
Activity Creating a Company Overview Activity 18.39 Inserting Online Pictures in
Presentation in Google Slides 960 Any Location on a Slide 987
Project 18B Itinerary Presentation...................... 962 Activity 18.40 Sizing a Picture 988
Activity 18.41 Using Smart Guides and the Ruler
Objective 5 Edit an Existing Presentation 963
to Position a Picture 989
Activity 18.17 Changing Slide Size 963
More Knowledge Moving an Object by Using the
Activity 18.18 Inserting Slides from an Existing
Arrow Keys 989
Presentation 964
Activity 18.42 Cropping a Picture 989
More Knowledge Inserting All Slides 965
Activity 18.43 Using the Crop to Shape Command
Activity 18.19 Displaying and Editing the
to Change the Shape of a Picture 991
Presentation Outline 965
Activity 18.20 Deleting and Moving a Slide 967 Objective 11 Insert Text Boxes and Shapes 992
Activity 18.21 Finding and Replacing Text 968 Activity 18.44 Inserting a Text Box 992
Activity 18.45 Inserting and Sizing a Shape 993
Objective 6 Format a Presentation 968
Activity 18.46 Adding Text to Shapes 995
Activity 18.22 Applying a Theme Variant 968
Activity 18.23 Changing Fonts and Font Sizes 969 Objective 12 Format Objects 996
Activity 18.24 Changing Font Styles and Font Colors 970 Activity 18.47 Applying Shape Fills and Outlines 996
Activity 18.25 Aligning Text 971 Activity 18.48 Using the Eyedropper to
Activity 18.26 Changing Line Spacing 972 Change Color 997
Activity 18.27 Changing the Slide Layout 973 Activity 18.49 Applying Shape Styles 998
Activity 18.50 Applying Shape and Picture Effects 999
Objective 7 Use Slide Sorter View 973
Activity 18.51 Duplicating Objects 1000
Activity 18.28 Deleting Slides in Slide Sorter View 973
Activity 18.52 Aligning and Distributing Objects
Activity 18.29 Moving a Single Slide in Slide
Relative to the Slide 1001
Sorter View 974
Activity 18.53 Aligning and Distributing Objects
Activity 18.30 Selecting Contiguous and
Relative to Each Other 1002
Noncontiguous Slides and Moving
Activity 18.54 Grouping Objects 1003
Multiple Slides 975
GO! With Google 1005
Objective 8 Apply Slide Transitions 976
Objective Create an Informational
Activity 18.31 Applying Slide Transitions to a
Presentation in Google Slides 1005
Presentation 976

xviii Table of Contents

 Activity Creating an Informational Sales for Oro Jade Hotel Group 1027
Presentation in Google Slides 1005 Unit 3 Case Project: Documents Created by a
GO! To Work 1007 Marketing Manager for Oro Jade
End Of Chapter 1009 Hotel Group 1033
Project Guide for All in One Chapter 18 1010 Unit 4 Case Project: Excel Workbooks Created by a Day
Glossary 1011 Spa Manager 1039
Mastering PowerPoint 1013 Unit 5 Case Project: PowerPoint Presentation
Critical Thinking 1021 and Database Created by a Sales
GO! Think 1021 Operations Manager for Oro Jade
Hotel Group 1045
Unit 1 Case Project: Tasks Performed by an Interior
Designer Using Windows and Office Appendix............................ A-1
2016 1023 Glossary.............................. G-1
Unit 2 Case Project: Cloud Computing and a OneNote Index................................... I-1
Notebook Created by a Director of

Table of Contents xix

About the Authors
Shelley Gaskin, Series Editor, is a professor in the Business and Computer Technology Division at Pasadena City
College in Pasadena, California. She holds a bachelor’s degree in Business Administration from Robert Morris
College (Pennsylvania), a master’s degree in Business from Northern Illinois University, and a doctorate in Adult
and Community Education from Ball State University (Indiana). Before joining Pasadena City College, she spent
12 years in the computer industry, where she was a systems analyst, sales representative, and director of Customer
Education with Unisys Corporation. She also worked for Ernst & Young on the development of large systems
applications for their clients. She has written and developed training materials for custom systems applications in
both the public and private sector, and has also written and edited numerous computer application textbooks.
This book is dedicated to my students, who inspire me every day.

Alicia Vargas is a faculty member in Business Information Technology at Pasadena City College. She holds a
master’s and a bachelor’s degree in business education from California State University, Los Angeles, and has
authored several textbooks and training manuals on Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
This book is dedicated with all my love to my husband Vic, who makes everything possible;
and to my children Victor, Phil, and Emmy, who are an unending source of inspiration
and who make everything worthwhile.

Nancy Graviett is a professor and department chair in Business Technology at St. Charles Community College in
Cottleville, Missouri. She holds a bachelor’s degree in marketing and a master’s degree in business education from
the University of Missouri and has completed a certificate in online education. Nancy has authored textbooks on
WordPerfect, Google, Microsoft Outlook and Microsoft Access.
This book is dedicated to my husband, Dave, and my children, Matthew and Andrea. I cannot thank my
family enough for the love and support they share everyday.

Debra Geoghan is a Professor of Computer Science in the STEM department at Bucks County Community
College, teaching computer classes ranging from basic computer literacy to cybercrime, computer forensics, and
networking. She has certifications from Microsoft, CompTIA, and Apple. Deb has taught at the college level since
1996 and also spent 11 years in the high school classroom. She holds a B.S. in Secondary Science Education from
Temple University and an M.A. in Computer Science Education from Arcadia University.
Throughout her teaching career Deb has worked with educators to integrate technology across the curricu-
lum. At BCCC she serves on many technology committees, presents technology workshops for BCCC faculty,
and heads the Computer Science Area. Deb is an avid user of technology, which has earned her the nickname
“gadget lady.”
This book is dedicated to my colleagues and students at Bucks County Community College: for
your suggestions and encouragement throughout this process. You inspire me every day. And most
importantly—my family. My husband and sons for your patience, help, and love—I couldn’t have done
this without your love and support.

xx About the Authors

 GO! All in One, Third Edition
GO! with Office 2016 is the right approach to learning for today’s fast-moving, mobile
environment. The GO! Series focuses on the job and success skills students need to
All in One succeed in the workforce.
Computer Concepts & Applications With GO! All in One, you can teach Computer Concepts and Applications together—
the way it is in the real world! Engage your students right away by focusing on jobs
and incorporating cloud computing and collaboration in a logical way. And, put con-
cepts into action using a unique, integrated, jobs-focused, unit approach, or take an
IC3 approach to help prepare students to take the IC3 exams. By using job-related
projects, students learn Microsoft Office in the context of a real work environment.
THIRD EDITION With these projects, students learn the how and why at the moment they need to know,
GASKIN VARGAS GEOGHAN GRAVIETT and they never get lost because the GO! Series uses Microsoft procedural syntax.
For Office 2016, the hallmark GO! guided practice-to-skill mastery pathway is better
than ever. Not only do students have multiple opportunities to work live in Microsoft
Office to practice and apply the skills they have learned, but also the Microsoft Office
Instructional A and B projects are now Grader projects! This enables students to work live in Microsoft
Office and receive auto-graded feedback as they learn! By combining these new instructional Grader
projects with the variety of existing Grader projects and the high-fidelity simulations that match the text,
students have an effective pathway for learning, practicing, and assessing their abilities.
After completing the instructional projects, students are ready to apply the skills by engaging in a wide
variety of progressively challenging projects that require them to solve problems, think critically, and
create projects on their own. The new GO! with Google projects also enable students to apply what they
have learned in a different environment. The integrated IC3 objectives make this the one resource needed
to learn Computer Concepts, gain critical productivity skills, and prepare to get IC3 certified!
• Practical—Focuses on real-world jobs and the skills and knowledge these jobs require. Each Unit
engages students with a Job Focus describing duties for various job titles.
• Affordable—Covers the core Computer Concepts and Applications needed all in one book.
• Current—Shows students how to create and collaborate by using all the latest Web tools including
cloud applications such as Skype, social media, Gmail, LinkedIn, and social media such as Twitter.
• Interactive—Includes an interactive eText that enables students to jump right to videos, simulations,
and Check Your Knowledge quizzes as they read.
• Engaging and Flexible—Offers two approaches to teaching:
• Unit-Based in which Computer Concepts and Applications are integrated together logically with a
jobs focus.
• IC3-Based in which the content is covered in order of the three IC3 exams to help prepare students
for these exams.
MyITLab—Is designed with the learner in mind. It provides access to all of the resources, including the
interactive etext with videos, IT Concepts simulations, and quick check quizzes built in, plus the Grader
Projects and Simulations for Microsoft applications.

GO! All in One, Third Edition xxi

 IC3 Approach to Jobs-Focused Unit
GO! All in One Approach to GO!
Chapter 1 Computers and Informa- All in One
Digital LIteracy
C e r t i f i c at i o n tion Processing Introduction to Chapter 1 Computers and Infor-
Computing
Computers, Windows 10,
1

Unit
mation Processing
and Office 2016 Features
Fundamentals Chapter 2 Hardware 1
CHAPTER
Concepts:
Computers and
Information
Processing 10
CHAPTER Applications:
Getting Started
with Windows 8.10
11
CHAPTER
Applications:
Introduction to
Microsoft Office
2016 Features

Chapter 3 System Software Chapter 10 Getting Started with

Windows 10
Chapter 4 Networks, Security, and
Chapter 11 Introduction to
In this unit, you will learn what a computer is and look at the development of modern computers. You will use
Microsoft Windows to create a personal dashboard to connect you to the things that matter to you. You will use the
taskbar and desktop features to get your work done with ease, and you will use File Explorer to navigate the Windows
folder structure, create a folder, and save files. You will examine features in Microsoft Office 2016 that are common
across Office applications. In this unit, you will also learn how to set up a free Microsoft account.

Privacy
Job Focus
Throughout this text, the projects will relate to various jobs in a large organization. One organization, among
others, is the Oro Jade Hotel Group, headquartered in Boston, and which owns and operates resorts and business-
oriented hotels around the world. Resort properties in the United States are located in popular destinations, including

­Microsoft Office 2016

Honolulu, Orlando, San Diego, and Santa Barbara. The resorts offer deluxe accommodations and a wide array
of dining options. Other Oro Jade hotels are located in major international business centers and offer the latest
technology in their meeting facilities. Oro Jade offers extensive educational opportunities for employees. The company
plans to open new properties and update existing properties over the next decade.
A Guest Relations Officer's primary role is to provide customer service, providing hotel guests with exceptional
service to ensure that their experience will be worth remembering. The Guest Relations Officer ensures that guests are
happy from the moment that they arrive at the hotel until they leave.

Chapter 5 Troubleshooting and

1019

Features
Maintenance Unit 1 Case Project
Chapter 6 Application Software
The Internet, Cloud
Computer, and Digital
2
Chapter 6 Application Software

Unit
Chapter 7 The Internet
Awareness
Concepts: Concepts: Concepts: Digital

6 7 8
CHAPTER CHAPTER CHAPTER
Application The Internet Ethics and
Software Awareness

(review Chapter 4 Networks, Security, Chapter 8 Digital Ethics and

Applications:

9
CHAPTER
Cloud Computing

Digital LIteracy
C e r t i f i c at i o n and Privacy) Awareness
Living Online
Chapter 7 The Internet In this unit, you will explore some of the tools and information that the Internet makes available to you. You will
use your browser to search for information and to manage content on the web. You will use cloud computing tools
to store information, manage and process data, and collaborate on projects. You will use your Microsoft account for
free email and online and, you will use OneNote to gather, store, and share information. You will also explore Skype,
Gmail, and LinkedIn.
Chapter 9 Cloud Computing
Unit 2 Case Project
Job Focus
A Brand Manager leads the marketing team in promoting the Oro Jade brand. The Development Director
focuses on the development of hotel properties in his or her region. The Feasibility Manager is responsible for

Chapter 8 Digital Ethics and

research and analysis to evaluate hotel markets and determine the potential development or franchise opportunities
with the feasibility team.

1023

­Awareness
Chapter 2 Hardware
3
Computer Hardware

Chapter 9 Cloud Computing

Unit
and Microsoft Word

2
CHAPTER
Concepts:
Hardware

5
CHAPTER Concepts:
Troubleshooting
and Maintenance
12
CHAPTER
Applications:
Creating
Documents with
Microsoft Word
2016
Chapter 5 Troubleshooting and
Maintenance
Applications: Applications:

13 14
CHAPTER CHAPTER
Creating Cover Creating
Letters and Using Research Papers,
Tables to Create Newsletters, and
Resumes Merged Mailing
Labels

Chapter 12 Creating Documents

(review Chapter 6 Application In this unit, you will examine the hardware components of a computer system and also learn about
troubleshooting and maintaining a computer. Then you will use Microsoft Word to create documents with special
formatting and elements such as pictures, SmartArt, and tables. You also will use Word tools to create a research
with Microsoft Word
Digital LIteracy
­Software)
paper, including citations, footnotes, and a bibliography using the MLA (Modern Language Association) format. You
will also create a resume and cover letter.

Job Focus

C e r t i f i c at i o n
2016
A Site Manager at Oro Jade Hotels coordinates and supervises the day-to-day operations of the hotel. The Health
& Safety Director implements safety and risk management processes to provide a safe experience for guests and
staff. The Oro Jade Hotel Group employs interns for short-term assignments—usually a summer or a semester—to
give college students a chance to practice the skills they are learning in school and to learn from experts in the field. A
Human Resources Assistant is an entry-level position with many duties such as handling incoming applications and
confirming previous experience and references. A Trainer implements training for employees throughout the hotel.

Key
Chapter 10 Getting Started with
1029

Applications Chapter 13 Creating Cover Letters

­Windows 10 to Create Resumes
Chapter 11 Introduction to Microsoft Chapter 14 Creating Research
Office 2016 Features Papers, Newsletters, and
Chapter 12 Creating Documents with Merged Mailing Labels
Microsoft Word 2016 Unit 3 Case Project
Chapter 13 Creating Cover Letters to Chapter 3 System Software
4
System Software and

Create Resumes
Unit

Microsoft Excel

3
CHAPTER
Concepts: System
Software

15
CHAPTER Applications:
Creating a
Worksheet and
Charting Data 16
CHAPTER
Functions, Tables,
Large Workbooks,
and Pie Charts

Chapter 15 Creating a Worksheet

Chapter 14 Creating Research Papers, and Charting Data
Newsletters, and Merged Chapter 16 Functions, Tables,
Labels In this unit, you will learn about the system software—operating systems and utility software—that make
computers run smoothly and securely. You will use Microsoft Excel to enter, format, and analyze data. You will use
functions and formulas and create charts and tables. Finally, you will apply formatting to enhance and organize
your data.

Job Focus
Large Workbooks,
and Pie Charts
The IT Technical Support Officer’s responsibilities include supporting users of Oro Jade Hotel Group's
computer systems, maintaining and securing systems, and managing user access to the systems. The Marketing

Chapter 15 Creating a Worksheet and

Coordinator for gift shops markets products by developing and implementing marketing campaigns, tracking sales
data, maintaining databases, and creating reports. The Purchasing Agent for the gift shops seeks reliable vendors or
suppliers and manages inventory. The Chef has overall responsibility for all of the food that comes out of the kitchen
as well as the kitchen operations. Restaurant managers are responsible for managing all of a restaurant's daily
operations.

1035

Charting Data Unit 4 Case Project

Chapter 16 Functions, Tables,
Chapter 4 Networks, Security, and
­Managing Large Work-
Privacy
books, and Pie Charts Networks, Security and

5
Chapter 17 Introduction to
Chapter 17 Introduction to Microsoft
Privacy, Microsoft PowerPoint,
Unit

­Microsoft Access
and Microsoft Access
Concepts: Applications: Applications:

4 17 18
CHAPTER CHAPTER CHAPTER
Networks, Security, Introduction to Getting Started
and Privacy Microsoft Access with Microsoft
PowerPoint

Access Chapter 18 Getting Started with

Chapter 18 Getting Started with Microsoft PowerPoint
­Microsoft PowerPoint In this unit, you will learn about different kinds of computer networks. You will also explore some of the most
common security threats and how you can protect yourself from them. You will use Microsoft PowerPoint to develop
your presentation skills and enhance your communications. Finally, you will use Microsoft Access to organize data so
that information can be retrieved and managed efficiently.

Job Focus
A Convention Planner at Oro Jade Hotel Group is responsible for organizing and coordinating all aspects of
conventions that are held at each hotel. The Recreation Supervisor promotes a fun, relaxing, and safe atmosphere
Unit 5 Case Project
for guests. A Fitness Center Attendant is responsible for fitness operations including supervising the floor,
operations of equipment and safety, and ensuring a clean workout environment. The Oro Jade Area Marketing
Managers promote the hotel property within the community to attract local events. They also act as a go-between for
the hotel staff and many of the corporate functions. The Oro Jade Area Sales Assistant is responsible for assisting
the Sales team by booking and servicing groups and meeting space while providing exceptional customer service to
guests.

1041

xxii GO! All in One, Third Edition

What’s New
NEW Coverage of new features of Office 2016 Ensures that students are learning the skills they need
to work in today’s job market.
NEW MyITLab 2016 Grader Projects In addition to the homework and assessment Graders already
available, the Microsoft Office A and B instructional projects are now Graders, enabling students to
learn by doing live in the application and receive the instant feedback they need to ensure understanding.
NEW MyITLab HTML 5 Training & Assessment Simulations for Office 2016 These simulations are
written by the authors to match the pedagogical approach of the textbook projects and to provide a direct
one-to-one learning experience.
NEW Google Projects For each A and B instructional project in Chapters 1–3, students construct a
parallel project using Google productivity tools. This gives students the opportunity to think critically
and apply what they are learning about Microsoft Office to other productivity tools, which is an essential
job skill.
NEW IC3 Preparation IC3 objectives are integrated into the text for easy review and reference for
students who are preparing for an IC3 certification exam. In MyITLab, there is a short IC3 quiz for each
chapter. An IC3 appendix is also included to provide a comprehensive list of the exam objectives.
NEW Lessons on the GO! How do you teach software that is constantly updated and getting new
features all the time? This new project type will cover newer Microsoft apps such as Sway and MIX and
things yet to come! These lessons are found in MyITLab and the Instructor Resource Center, and come
with instructional content, student data files, solutions files, and rubrics for grading.
NEW GO! To Work Page Here, students can review a summary of the chapter items focused on
employability, including an IC3 Objective summary, Build Your ePortfolio guidelines, and the GO! For
Job Success soft skills videos or discussions.

Application Capstone Projects and Unit Case Projects

Capstone projects for each application provide a variety of opportunities for students to ensure they have
reached proficiency, and Unit Case Projects provide a combined project covering concepts and applica-
tions.
Expanded Project Summary chart This easy-to-use guide outlines all the instructional and end-of-
chapter projects by category, including Instruction, Review, Mastery and Transfer of Learning, and
Critical Thinking.
In-text boxed content for easy navigation Another Way, Notes, More Knowledge, Alerts, Green
Computing, On the Job, Fast Forward, and By Touch instructions are included in line with the
instruction—not in the margins—so students won’t miss this important information and will learn it in
context with what is on their screen.
MyITLab 2016 for GO! All in One Let MyITLab do the work by giving students instant feedback and
saving hours of grading with GO!’s extensive Grader Project options. And the HTML5 Training and
Assessment simulations provide a high-fidelity environment that provide step-by-step summary of
student actions and include just-in-time learning aids to assist students: Read, Watch, Practice.
All other end-of-chapter projects, C, D, H, I, J, K, L, M, N, and O, have grading rubrics and solution
files for easy hand grading. These are all Content-based, Outcomes-based, Problem-Solving, and Critical
Thinking projects that enable you to add a variety of assessments—including authentic assessments—to
evaluate a student’s proficiency with the application.

GO! All in One, Third Edition xxiii

IT Innovation Station Stay current with Office and Windows updates and important Microsoft and
office productivity news and trends with help from your Pearson authors! Now that Microsoft Office is
in the cloud, automatic updates occur regularly. These can affect how you to teach your course and the
resources you are using. To keep you and your students completely up to date on the changes occurring
in Office 2016 and Windows 10, we are launching the IT Innovation Station. This website will contain
monthly updates from our product team and our author-instructors with tips for understanding updates,
utilizing new capabilities, implementing new instructional techniques, and optimizing your Office use.

Why the GO! Approach Helps Students Succeed

GO! Provides Personalized Learning
MyITLab from Pearson is an online homework, training, and assessment system that will improve
student results by helping students master skills and concepts through immediate feedback and a robust
set of tools that allows instructors to easily gauge and address the performance of individuals and
classrooms.
MyITLab learning experiences engage students using both realistic, high-fidelity simulations of
Microsoft Office as well as auto-graded, live-in-the-application assignments, so they can understand
concepts more thoroughly. With the ability to approach projects and problems as they would in real
life—coupled with tutorials that adapt based on performance—students quickly complete skills they
know and get help when and where they need it.
For educators, MyITLab establishes a reliable learning environment backed by the Pearson Education
24/7, 99.97 percent uptime service level agreement, and that includes the tools educators need to track
and support both individual and class-wide student progress.
GO! Engages Students by Combining a Project-Based Approach with the Teachable Moment
GO!’s project-based approach clusters the learning objectives around the projects rather than around
the software features. This tested pedagogical approach teaches students to solve real problems as they
practice and learn the features.
GO! instruction is organized around student learning outcomes with numbered objectives and two
instructional projects per chapter. Students can engage in a wide variety of end-of-chapter projects where
they apply what they have learned in outcomes-based, problem-solving, and critical thinking projects—
many of which require students to create the project from scratch.
GO! instruction is based on the teachable moment where students learn important concepts at the
exact moment they are practicing the skill. The explanations and concepts are woven into the steps—
not presented as paragraphs of text at the beginning of the project before students have even seen the
software in action.
Each Project Opening Page clearly outlines Project Activities (what the student will do in this project),
Project Files (what starting files are needed and how the student will save the files), and Project Results
(what the student’s finished project will look like). Additionally, to support this page, the GO! Walk Thru
video gives students a 30-second overview of how the project will progress and what they will create.
GO! Demonstrates Excellence in Instructional Design
Student Learning Outcomes and Objectives are clearly defined so students understand what they
will learn and what they will be able to do when they finish the chapter.
Clear Instruction provided through project steps written following Microsoft® Procedural Syntax to
guide students where to go and then what to do, so they never get lost!

xxiv GO! All in One, Third Edition

Another random document with
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 When he was no longer there my fears returned, and I found
myself again as unhappy as before. I seemed to see my mother
stretched before me in death. I saw once more the horrible men who
dragged me to the station. I hated them wildly, and I fell into
convulsive tremblings, which shook me from head to foot.
In this condition I reached Berlin. Luckily my friends were at the
station. Before my arrival they had even telegraphed to Paris to learn
the news. A reply had come to them that my poor mother was
hovering between life and death. I still had twenty-four hours of
waiting and anxiety.
When I arrived in Paris I perceived at once the beautiful white
beard, the pale and weary face of Dr. Chapman, whose tall form rose
above the crowd. He took me in his arms, and said:
“She is still alive. Come.”
In the carriage he gave me this advice:
“Enter the room and speak to your mother just as if you had
never gone away. Your presence will save her.”
And that is what happened. From the moment of my return she
began to improve. But this illness left her very weak. She had a first
attack of paralysis and her trouble gained imperceptibly upon her,
leaving each day less hope of her recovery.
She was destined, without ever being restored to health, to die in
Paris in February, 1908.
In Russia they started a long lawsuit against me for not having
kept my agreement, and before it was ended I lost, including other
offers, which I could not accept without my electrical apparatus and
my costumes that were held as security, fully 250,000 francs. During
my second season at the Folies-Bergère, when, through the
solicitude of M. Marchand, my dressing-room was always filled with
flowers by reason of the distinguished visitors who came to see me
and to whom the directors would offer champagne, an attachment
was put upon my receipts and we often had hardly enough to eat.
But for the manager’s wife, who at times sent us things to eat in a
basket, I should often have danced on an empty stomach, and have
sipped champagne in my dressing-room without having had anything
to eat at home.
My work on the stage was so fatiguing that when I had finished
dancing the mechanicians would carry me to my appartement, which
was connected with the theatre. I continued this work for a whole
season without being sufficiently well fed to keep up my strength,
and being all the while in an appartement the sanitation of which was
defective. Therein, I am certain, lay one of the reasons for the
progress of my mother’s illness. My health, too, was affected to such
an extent that I am no longer able to endure fatigue as I once
endured it.
However, it all happened as a result of circumstances, and I have
no wish to blame anybody.
The manager of the theatre had given me this appartement and
had had it arranged specially for me in order that I might not be
obliged to go out into the street, heated with dancing.
Since then I have never returned to Russia, for every time that a
journey to that country was mentioned my poor mother trembled with
fright, and there was never any question of my undertaking it.
This adventure at least caused me to believe in one thing—
inspiration. For if the priest in the railway compartment was not
inspired, then what was he?
 VIII
SARAH BERNHARDT—THE DREAM AND THE
REALITY

I WAS scarcely sixteen years old. I was then playing ingenue roles
on the road, when on the theatrical horizon there appeared the
announcement that the greatest tragedienne of modern times,
Sarah Bernhardt, the most distinguished of French actresses, was
about to come to America! What an event! We awaited it with
feverish curiosity, for the divine Sarah was not a human being like
the rest of us. She was a spirit endowed with genius.
The circumstance which made my heart throb and caused me to
shed tears copiously was that I was uncertain of being able to see
this wonderful fairy of the stage. I knew beforehand that there would
be no seat for one so insignificant as I was. The newspapers were
printing column upon column about her, and I read everything that I
could get hold of. The papers said that the seats were all bought up,
and that not a hundredth part of those who wanted to see her would
achieve their ambition. The box office was besieged by speculators.
All that, alas! meant that there was scarcely any hope for me. I do
not know whether Sarah had visited America before, for I had all
along been on the road with little travelling companies in the Western
States. So far as I was concerned this was positively her first visit.
At last the famous day arrived. A steamer, with delegations and
an orchestra aboard, went down the bay to meet her. All that
impressed me greatly. I saw in it genuine homage rendered to
genius. She had come at last. She was here. If I could only see her,
even from a distance—from a great distance!
But where and how? I did not know, and I kept on reading the
papers, fairly intoxicating myself with the articles describing her. It
seemed magic, unreality, a fairy tale.
 Finally she gave her first performance. The public and critics
appeared to rave over her,—absolutely to rave.
The actors and actresses of New York circulated a petition,
begging her to give a matinee in order that they might honour her
and observe her glorious art.
Wonder of wonders, she accepted! My mind was quickly made
up.
Very recently come to New York, my mother and I were strangers
in the big city. But fortunately I had plenty of courage without
knowing it. When I learned that Sarah was going to play for the
benefit of her fellow-artists, I said to my mother: “Well, now, I am
going to see her.”
“There are so many famous artists in New York,” my mother
replied, “how do you suppose that you can get seats?”
I had not thought of that, so I jumped up, saying:
“Then I had better hurry up.”
“How will you go about it?” asked my mother.
I paused a moment to think the matter over.
“I don’t know,” I replied, “but in some way or other I must see her.
I am going to her theatrical manager.”
“But he won’t receive you.”
Of that I had not thought, either. But I would not hear of any
obstacles. Besides, out West I had never been treated that way. I
was not yet fully aware that people in the West were simpler and
more approachable than in New York.
The objection, therefore, did not appear to me a formidable one,
and I started out with my mother, who always went with me and who
obeyed me in everything without my having the faintest idea but that
I was the obedient one.
Here we were, then, on our way; and, after half an hour’s
walking, we reached the theatre. The manager had not yet arrived.
We sat down to wait for him. A lot of people came in. Some of them
stayed for a while. Others went away at once.
They were all excited, busy and looked worried. What were they
after? Were they going to get all the tickets? The crowd kept
increasing to such an extent that I saw my poor tickets grow smaller
and smaller in perspective and then disappear altogether. And I had
counted so much on them!
Would the manager never come?
At last a great commotion was heard. A group of gentlemen
rushed by like the wind and, without stopping to see what was going
on, disappeared behind a door on which was written “No admission.”
None of us knew what to do after that. Everybody stared at
everybody else. Most of those who were cooling their heels in the
ante-chamber were men. My exhausted nerves would not let me
linger any longer, and I said in a whisper to my mother:
“I am going to knock on the door.”
She turned pale, but I had no choice in the matter. This was the
only way to come to something, even if I ran the risk of heart failure
from an organ that was beating so loudly that I thought it was on the
point of bursting.
My head was in a whirl and I saw nothing for a moment.
Nevertheless I approached the door and gave a gentle knock.
I felt as if I had committed a crime, this little rap resounded so
loudly in my ears. A command to enter that sounded lugubrious was
the response, and I opened the door.
Mechanically I came forward and found myself in the middle of a
group of gentlemen without knowing which of them to address.
Overcome with embarrassment I stood erect in the centre of the
room while everybody looked me over. Then I summoned all my
courage and I said, to the whole circle:
“Gentlemen, I should like to see the manager of this theatre, if
you please.”
 When I stopped speaking my teeth began to chatter so loudly
that I bit my tongue.
A gentleman who looked more important than the others came
forward and said:
“What do you want of him, little girl?”
Good heavens, must I speak again before all these people? To
my own astonishment, I heard, as if it were somebody else’s, my
own voice saying in a firm tone:
“Well, it is this way, sir. I am an artist, and I should like to come
with my mother to the matinee that Sarah Bernhardt is going to give
us.”
“Who are you, and where are you playing?”
At this point the tone lost its assurance, while the voice replied:
“You probably don’t know my name, sir. It isn’t well known here.
It’s Loie Fuller. I have come from the West, to try and find an
engagement. I’m not playing anywhere just now, but I think that—it is
of no importance anyway—and that perhaps you will let me just the
same—see her—if I beg it of you.”
“Where is your mother?”
“There, outside,” and I pointed to the door.
“The pale lady, with the sweet expression?”
“Yes, sir. She is pale because she is afraid.”
“And you, are you afraid, too?”
The firm voice reappeared.
“No, sir.”
He looked at me, a slightly ironical smile played on his lips, and
he said:
“Then you think that you are an artist?”
His remark cut me to the quick, but I felt that I must endure
everything. I experienced, nevertheless, a great temptation to cry.
 My assurance reasserted itself.
“I have never thought that,” I replied. “But I should like to become
an artist, some day, if I am able.”
“And that is why you are anxious to see the great French
tragedienne play?”
“Yes, I suppose so. But I was thinking only of my longing to see
her, and it was on that account that I came here.”
“Very well, I am going to give you seats for yourself and your
mother.”
“Oh, thank you, sir.”
The manager drew a card from his pocket, wrote something on it
and handed it to me. It was a permit for us to see Sarah Bernhardt
play!
I looked at the card and looked at the manager. He smiled and I
smiled. He extended his hand. I extended both of mine. While he
held my hands he said to me:
“You have my card. Come and see me. Perhaps I can find you an
engagement, little girl.”
There was a new pleasure, and not a vain pleasure, for this
man’s promise was one that was destined to be fulfilled.
“Thank you, thank you very much, sir.”
I went out blinded with tears of happiness, which I could no
longer restrain, and, rejoining my mother, I left the theatre.
“What’s the matter, my dear Loie? What did they say to make you
cry so? What is it?”
“Mamma, mamma, I have a ticket to see her—to see her!”
“Oh, I am so pleased, my dear.”
“And I have a seat for you, too!”
The great day came. We were seated, my mother and I, in the
orchestra stalls. About us there were American artists. In the boxes
were the managers of all the New York theatres and their wives. The
house was filled to overflowing. The three bangs announced the
rising of the curtain. Silence ensued and the play began, I did not
understand a word and no one around me, I fancy, did, either. But
everybody awaited the culminating moment. She appeared, and
there was an almost painful silence in the great overcrowded hall.
Every one held his breath. She came forward lightly, appearing
barely to brush the earth. Then she stopped in the middle of the
stage, and surveyed this audience of actors.
Suddenly pandemonium was let loose. Madness fell upon the
house, and for a quarter of an hour she stood thus, prevented from
playing by the din of the theatre, as if she were the audience. She
looked round, interested, inspired and moved. This tumultuous
crowd was playing with magnificent sincerity a part of indescribable
enthusiasm.
Finally silence was restored. Sarah Bernhardt came forward and
began to read her lines. I believe I understood her soul, her life, her
greatness. She shared her personality with me!
The stage settings were lost on me. I saw and heard only her.
There was frantic applause, encore after encore following each
scene. Then the curtain fell on the final scene, only to be followed by
a great uproar. Then the audience went out slowly, as if regretting to
leave the surroundings.
While I went away a golden voice—the golden voice—seemed
still to resound in my ears, uttering words which I could not
understand: “Je t’aime! je t’aime!” They were like the notes of a
crystal bell resounding in my consciousness.
Who would have thought at that time that the poor little Western
girl would one day come to Paris, would appear there on a stage, in
her turn before an audience trembling with enthusiasm, and that
Sarah Bernhardt would be in the house for the purpose of
applauding this little Western girl, just as the little Western girl had
applauded her to-day?
 I was dancing at the Folies-Bergère. At a matinee some one
came to say that Sarah Bernhardt was in a box with her little
daughter. Did I dream? My idol was there. And to see me! Could this
be possible?
I came on to the stage and looked over the audience, which was
filling the hall above and below. Standing quietly, in my great white
robe, I waited for the end of the applause.
I danced and, although she could not know it, I danced for her. I
forgot everything else. I lived again through the famous day in New
York, and I seemed to see her once more, marvellous as she was at
the matinee. And now here was a matinee to which she had come
for the purpose of seeing me—my idol, to see me.
Photo Lafitte
THE DANCE OF THE LILY
 I finished.
She rose in her box, she leaned forward toward me to applaud—
and to applaud again. The curtain rose several times. My brain was
in a whirl. Was this real? Was it? Was it she?
It was my turn to become the audience and, as I saw only her,
her audience. And that is how she played to my profound, my perfect
gratification, the part of the whole house.

One day a friend took me to Sarah Bernhardt’s house. It was a

real visit, but it seemed to me nevertheless like a dream. I was
scarcely able to speak or to breathe. I could hardly presume to look
at her. I was in the presence of my divinity.
Later she invited me to have lunch with her, as a result of my
begging her to be photographed by one of the best photographers of
San Francisco, who had crossed the ocean expressly to take Sarah
Bernhardt in her wonderful studio. She had consented. I had taken
my compatriot to her, and she had posed for him very graciously. He
was so pleased with his good luck, so grateful, the dear fellow!
Sarah had asked me to come and lunch with her on the day
when he was to show her the proofs.
Exactly at noon I made my entrance. Very shortly after she
appeared in the great studio, took me in her arms and imprinted a
kiss on each of my cheeks. All that was so simple, so natural and yet
so extraordinary.
We had luncheon, Sarah at the end of the table, with her back to
the window, seated in a magnificent chair, as it were in some carved
throne, whose back overtopped her head like a halo of gold. Sarah
was my divinity once more. I was seated on her right. There were
several other invited guests whose names I have forgotten, my mind
was so full of her. Her voice rang in my ears. I understood not a word
of what she was saying, but every syllable made me thrill.
 All at once the photographer was announced. Sarah bade him
enter. He was a nice elderly gentleman of about sixty, with pretty
white curly hair. He looked well pleased with himself. He approached
Sarah, and placed in her outstretched hands a packet of proofs of
the photographs he had taken. She looked at them slowly, one by
one. Then, her golden voice broke forth in shrill notes that gave me a
sinking feeling. I did not know what she was saying, but I saw her
tear the photographs into a thousand and one shreds and hurl them
at the feet of my fellow-countryman. He knew no French. Pale and
disturbed, he asked me to translate what Sarah said. But she gave
me no time to reply. She cried, this time in English: “Horrible!
Horrible!”
“What does she say?” he asked, making a trumpet of his hand
about one ear.
Thank Heaven, he was deaf! I signalled to him to bend down
toward me so that I might whisper in his ear.
“She says these portraits are unworthy of your work. She has
seen some of your really wonderful photographs. You will have to
come again and make another attempt.”
“Oh, that’s it, is it?” he replied with a joyful smile on his lips. “She
is quite right. The photographs are not good. But the weather was to
blame. It wasn’t bright enough, and these are interiors. We shall
have to make efforts several times in order to succeed. Do you want
to make another appointment?”
I promised, but without hope, and solely because out of kindness
I had to promise.
He grasped my divinity’s hand and mine, and went away.
Sarah was destined on that day to cause me a happy surprise.
She consented, when I asked it of her, to sit again, and I was sorry
that the old man was not there, she was so grieved on account of the
pain for which she was responsible. She really was grieved, and that
made me love her all the more. Her temper, too keen, too glowing,
had just resulted in a ruinous flare-up. And now here was this same
fiery disposition manifesting itself sweet and kind.
 One day in London I went to a banquet of fifteen hundred covers
given in honour of Sarah Bernhardt. I attended as one of those who
were personally acquainted with her, and who were to be seated at
her table in the centre of the great hall. She arrived nearly an hour
late. She said how sorry she was to have kept us waiting, and
blamed her coachman for the delay.
At the end of the banquet the president made a long speech.
Sarah, in reply, spoke some harmonious sentences in English. From
a distance I once more surveyed my divinity. I heard her say, in my
mother tongue, that she was happy, and I still loved her.

One day in Paris, very recently, Sarah Bernhardt’s business

manager was announced. I received him, all the while wondering
why my divinity’s manager had come to see me. He explained that
Madame Sarah Bernhardt wanted to know if I could give her certain
hints on the subject of the lighting of her new play, “La Belle au Bois
Dormant.” I was ill enough to be in bed, but I arose to receive him. I
promised him that I would go to see Sarah the next day. The
arrangement was inaccurately reported and she understood that I
was coming the same day. When she learned that she could count
on me only for the next day, she declared that I had fallen ill very
suddenly.
This thing wounded me to the quick, for I still loved Sarah. Next
day I went to her house and she saw that I was suffering, for I could
not utter a word. She took me in her arms and called me her
treasure. That was enough. Everything that I had was at her service,
and I would have done anything or given anything to help her. I did
remain at rehearsal to familiarise myself with what she needed in the
way of illumination.
In her turn she came to my theatre after the performance to see
some lighting arrangements that I had installed especially for her
play, and with the sole object of pleasing her. She brought some
people with her. For her sake I received them all cordially. Among
them was her electrician. Each time that I took the trouble to show
something to Sarah the electrician would be overheard saying:
“But I can do that. That is easy to copy. Oh, I can do that, too.
That’s nothing at all.”
As always during my performances the spectators were in
darkness, and one of my friends; who had seated herself near Sarah
to hear the admiring things she would say; was staggered by what
she did hear. And in going away Sarah thanked me as she would
thank anybody, overwhelming me with pretty speeches.
On the morning of the next day the managing director of the
theatre at which I was dancing announced in the newspapers—
without having consulted me—that Sarah Bernhardt had come to
see Loie Fuller’s lighting effects with reference to the new play by
Mm. Richepin et Cain, “La Belle au Bois Dormant.”
I sent some one to Sarah to ask which lighting apparatus she
would like.
And this was her reply.
“My electricians would go on a strike if they thought I was about
to associate any one with them. They say they can do whatever I
need to have done. Besides, it is only a matter of a gauze curtain
and a revolving lamp. A thousand thanks to Loie.”
Am I alone to blame for my disillusionment? I had pictured
something incomprehensible because Sarah Bernhardt is an
inspired artist.
But she is also a woman, and it took me twenty years to find it
out. She is a woman, a fact I shall now never be able to forget, but
she remains my divinity just the same.
 IX
ALEXANDRE DUMAS

O NE evening at the Folies-Bergère two cards were brought to

me. On one of them was engraved the name of the Minister of
Finance of the island of Haiti; on the other, that of M. Eugène
Poulle, also of Haiti.
What business could these two gentlemen have with me? The
minister probably wanted me to come and dance at his house.
The gentlemen entered, and I recognised in one of them my
Jamaica exile.
But that calls for an explanation.
In 1890 I was engaged by an actor named William Morris for a
tour of the West Indies. I was to be star of the company, of which he
was the leading man.
One cold winter morning we sailed out of New York harbour, and
hardly were we at sea before we fell victims to a fearful storm. For
two days and two nights the captain remained on the bridge, and it
looked as if we were destined to sink. My mother and I had never
undertaken an ocean voyage before. We were terribly sick and, shut
up in our cabin, we supposed that at sea things always went this
way. All that we regretted was that we had ever made the trip.
Certainly no one would ever induce us to do so again.
When we arrived in southern waters and the waves were still, we
appreciated what an extraordinary gale it was that had so shaken us
up. Some days later we landed at Kingston, Jamaica.
My mother, Mr. Morris and I took rooms at the same hotel, the
Clarendon.
We seemed to be the only guests there. We took our meals in a
great hall on the first floor, upon which all the rooms opened.
 Yet we were not the only guests, for suddenly a gentleman
appeared on the scene.
At first we paid no particular attention to him, but gradually we
observed that he seemed to be very much depressed. As it was
excessively warm he was always dressed only in his pyjamas. This
is a detail that I happen to remember, for Mr. Morris also wore
nothing else. The heat was insufferable, but I have always liked heat
by reason of the chronic tendency to colds that I have had since my
birth.
One day I asked my mother and Mr. Morris to invite the
newcomer to our table. I discovered with regret that conversation
between us would be impossible because he spoke only French and
we only English. By means, however, of pantomime and much good
will on both sides, we managed to make him understand our
intention.
Our polite intercourse consisted in nods and smiles and bows
and in making our hands and arms go this way and that way. As
soon, however, as we had become acquainted our relations were at
once established on a very comfortable basis.
He went with us to the theatre every time we played, that was
three times a week, and we took our meals together. During the
three months in which we were in Jamaica, I never took the trouble
to find out his name. As a general principle I am always less
concerned with my friends’ names than with my friends themselves.
After Jamaica we returned to New York and I hardly ever thought
of Kingston again.
Two years later, when I was dancing at the Folies-Bergère, an
elegant gentleman, accompanied by a friend, asked for an interview.
He turned out to be our Jamaica companion and his friend the
Minister of Finance of Haiti.
In the meantime he had learned English and was able to tell me
that the period at which we had seen him at Kingston was only a few
months after the breaking out of a revolution in Haiti. Our friend’s
father, one of the leading bankers of the island, had been
assassinated, and he himself had been obliged to escape in a small
boat. He had been rescued at sea and brought to Kingston. All the
while he was in Jamaica he had been trying to communicate with his
friends, by way of New York, and he had not been able to learn
whether his mother, his brothers, and his sisters were dead or alive.
A short time after our departure he got into communication with
his family and discovered that affairs were beginning to improve. He
returned home and found everybody safe and sound, except, of
course, his unfortunate father.
After having told me this story, which explained his sadness at
the time of our first meeting, he asked me:
“How can I be of service to you? You seem to have everything
that success can bring, but there is one thing I can do, and one
which, I am sure, will give you great pleasure. I can present you to
my old friend, Alexandre Dumas,” he added, with a pretty smile.
“Really,” I said, overcome with joy. “Are you really willing to
introduce me to the author of La Dame aux Camélias?”
“Yes, indeed,” he replied.
That was worth a dozen visits to Jamaica, and I thanked him
effusively.
A few days later he came to take me to Marly, where the great
writer lived.
During the journey in the railway carriage M. Poulle taught me a
French phrase, which I was to say when Dumas extended his hand:
“Je suis très contente de serrer votre main” (“I am delighted to grasp
your hand”). And of course, when the psychological moment arrived,
I phrased the words all askew. Instead of taking one of his hands I
grasped both and emphatically and with stress on each word, I said:
“Je suis très contente de votre main serrée” (“I am delighted with
your close-fisted hand”). I did not understand his reply, but my friend
later on told me that Dumas had replied: “My hand is not close-fisted,
but I know what you mean, child. My friend Poulle has related to me
his experiences in Jamaica, and I open my heart and my hand in
your service.”
 The gesture he made is the only thing which I remember, for all
the rest was Greek to me.
From this time on a great friendship, a great sympathy, subsisted
between us, although we were unable to understand each other.
Among the important men whom I have met few have exercised
upon me a charm such as that of Dumas. At first a little cold, almost
stiff in manner, he became, on further acquaintance, exquisitely
affable, and of a gallantry suggestive of the fine manners of the old
days. At first his words continued obscure to me, but gradually, as I
became familiar with the French language, I fell under the irresistible
charm of his conversation, with its beautifully logical and rounded
phrases, enamelled as it was with sparkling flashes of wit. Dumas
had practically two voices, two styles of speech; one which he
employed in ordinary circumstances, as in asking certain questions,
or in giving orders; the other the one in which he discussed a subject
that greatly interested him.
Very tall, with a somewhat dreamy look, he would survey you for
a long time, whilst deep in his eyes there gleamed a light of profound
and intelligent good will.
His hands, well modelled and large, were very handsome, and he
had an almost feminine love of being well groomed.
At breakfast one morning some one asked me if I was very fond
of M. Dumas, and I replied in French, which I still understood only
imperfectly: “I am very fond of her.”
Dumas, convulsed with laughter, said something that I did not
get, but which was translated for me thus:
“He says that he has been taken for a whole lot of things, but
never before for a woman.”
Dumas smiled again and kissed my hand, a circumstance that I
have always remembered.
Another time we were at Marly-le-Roi and the Count Primoli took
a number of photographs of us and of the garden, in which only a
single yellow rose was left.
 Dumas picked this flower and gave it to me.
“My dear sir,” I said, “it is the last one in the garden. You ought
not to give it to me.”
M. Poulle, who served as translator, rendered this reply:
“Oh, very well. Since it is so valuable, what are you going to give
me in exchange?”
I replied that a woman could give only one thing for so pretty a
thought as that suggested by the rose.
“And that is?” he asked.
I drew his face toward mine and kissed him.