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How to Become

a More Effective
Listener

LISTENING SKILLS WORKSHOP


Welcome to today's
training session!
Hi! My name is Ripley.

01 I'm a Senior Training Officer.

02 I'm a certified learning and


performance professional.

03 I'm excited to do this


workshop with you!
Why Listening Skills
Are Important
Effective Listening

Listening is a key component of communication.


Without effective listening, communication can break
down and affect productivity and work relationships.
ACTIVITY:

Listening
Assessment
This self-evaluation is designed
to help you be more aware of your
tendencies and habits when it
comes to listening.
Competencies for
Effective Listening
A proficient listener should be
able to comprehend the information
being conveyed. That is, they can
identify the main ideas and
supporting details.
An effective listener should also
be able to analyze the information
and make inferences and judgments.
Active and
Passive Listening
Active listening entails giving full
attention to and focus on the speaker
and comprehending the information the
speaker is sharing.

Active
Listening
It also involves displaying verbal and
non-verbal signs and responses to show
the speaker the listener is engaged in
the discussion.
Passive Listening

Passive listening is when the It is a form of one-way


listener is silently communication where there is
participating and shows no little to no exchange between
response to the speaker. the listener and the speaker.
Thank you!
Do you have
any questions?
Free
Resources
Use these free,
recolorable icons, and
illustrations in your
Canva presentation.
How to Make a Recording
of Your Canva Presentation

01 Click on "Present and 03 Set up your camera and 05 Click on “End recording”
record" found on the top microphone and click on once you’re done.
right corner. “Start recording”.

02 Click on "Go to 04 Click “Pause” to take a 06 Wait for your recording


recording studio". break, and click to upload. Make sure to
“Resume” once you’re copy the link to your
ready to record again. recording and share it
with others.

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