Business Communication - PAPERSET I

BC107 (PAPERSET I)
Business Communication
Mapped Subjects:

[Max Marks: 70]

Note: Attempt Questions from all sections as directed.

Section A - Attempt any Two questions out of Four. Each question carries 7.50 marks. [15
Marks]

Question No: 1
Correct the tenses of the following sentences

1. I have seen him a moment ago.

2. They discussed about the whole matter.

3. We are playing tennis every day.

4. He is sleeping for two hours.

5. Neither of the boys have returned.

6. I had spoken to them about my holiday.

7. You must attend your teacher’s instructions.

Question No: 2

Give meaning for the following foreign terms in English Language

1 A priori
2 Addendum
3 Bona fida
4 De facto
5 Pro Bono
6 Adieu
7 faux pas

Question No: 3
Write an essay on the following topic

Excessive use and misuse of Netflix, Amazon Prime, and other OTT platform.

Question No: 4

Discuss the Stages of Communication elaborately.

Section B - Compulsory Questions. Each question carries 7.50 marks. [15 Marks]

Question No: 1
Elucidate the following terms in Communication Skills
1 Barriers to listening
2 Non-verbal communication
3 Downward Communication
4 Diagonal Communication
5 Body Language

Question No: 2
Who is a qualified and skilled presenter?

Section C - Compulsory Questions. Each question carries 2.00 marks. [40 Marks]
 1 When you’re writing a report, be sure to adapt to your audience by

Select one:

a. being sensitive to their needs.

b. controlling your style and tone.

c. both a and b.

d. None of the above.

2) The content of the communication is called:

Select one:

a. Message

b. Noise

c. Media richness

d. Jargon

3)The handshake that conveys confidence is

Select one:

a. Limp

b. Firm

c. Loose

d. Double

4)Which of the following is not a medium of transmission?

Select one:

a. Memos

b. Policy statement

c. Discussions
d. None of the above

5) Topics and speakers that will present at the next Board meeting is an example of an?

Select one:

a. Agenda

b. Minutes

c. Memo

d. Letter

6) Why is non verbal communication with patients important?

Select one:

a. All of the above

b. You can listen, look, move, and react

c. Tell the patient you’re communicating with whether or not you care

d. It can put patients at ease, build trust, and draw others towards you

7) Facial Expressions:

Select one:

a. smiling, frowning and even blinking

b. running, jumping, swimming

c. None of them

d. text, read, send

8) A list of illustrations, included; figures and tables, placed on;

Select one:
a. Abstract vision

b. Title page

c. Table of contents

d. Bottom Line

9) What term describes the fixed and inflexible characterizations of social groups?

Select one:

a. Stereotypes

b. Prejudice

c. Scapgoating

d. Discrimination

10) What is multiculturalism?

Select one:

a. the existence of cultural diversity within a society

b. policies encouraging ethnic groups to live together in harmony

c. new immigrants adopting the values and norms of the host culture

d. ethnic group cultures exist separately within a society

11) An extreme form of ethnocentrism has led to

Select one:

a. Genocide

b. War

c. Discrimination

d. All of these
12) The Keynote Speech is the

Select one:

a. A talk someone gives as at a political convention, that presents important issues, principles, policies

b. An oral translation between speakers

c. The person who speaks to inspire the people at a meeting

d. Both B & C

13) What should you NOT do to prepare for an interview?

Select one:

a. Research the company

b. Memorize common answers to top interview questions

c. Learn the company's concerns and problems

d. Practice top interview questions and answers

14) Why should you write a resignation letter?

Select one:

a. To maintain goodwill with your employer

b. So that you can use your employer as a reference in the future

c. Both A &B

d. Only A

15) The difference within a group

Select one:

a. Variety
b. Structured

c. Qualitative

d. Infinite

16) Which of these is not a parameter in a report?

Select one:

a. Extent of information

b. Quality of information

c. Age of writer

d. Ability to acquire information

17) __ is the study about the broadest sense can refer to visual signals or physical movements/positions.

Select one:

a. Social interaction

b. Body language

c. Study of linguistic

d. Personal Space

18) Question text

How to persuade others?

Select one:

a. You have a good point there

b. Maybe you should consider...

c. My point is..

d. May i Know why?

19)How to ask other candidates' opinion?

Select one:

a. It's clear to me that....

b. What do you think about this matter..?

c. I agree with you

I agree with you

I agree with you

d. That is true but...

20) How to ask for clarification? choose the WRONG answer

Select one:

a. Do you mind telling me more about...?

b. What I meant was....

c. Would you mind giving an example?

d. What do you mean by....?