OTIS REM EV User Guide Part No:EV010

Page:1/3
REM 5.0
Remote Elevator Monitoring Date: 4/06/2010

REM 5.0 Guide.

European Voice Feature
Basic Programming
(>CAD Software)
 OTIS REM EV User Guide Part No:EV010

Page:2/3
REM 5.0
Remote Elevator Monitoring Date: 04/06/2010

Basic Programming,

The REM 5 EV can be programmed remotely by using a telephone

line and using the DTMF tones of a telephone. Keys 0-9 are used
with the character * (beginning) and character # (end) of the string.
The typical format of an order is:

“ #< command code >< Details of the command >*# ”

(1) Call the REM using the telephone number corresponding to the lift.

(2) Once connected, put the REM into Config mode by entering the
code below.

Enter: *1 #

The REM will respond with a single tone to confirm that the system
is ready to receive information.

(3) To program the telephone numbers of the Rescue Centre. These

are the numbers which REM automatically dials in the event of a
Trapped passenger alarm.

Enter: # 0 <Telephone number> * #

Enter: # 1 <Telephone number> * #

If there is no response from the first number REM will redial using
the second number.

A maximum of 30 characters can be used for the telephone number.

A “ # ” can be used to insert a pause in the dial string if required.

Note: The programming of the second number is not an option. It is

necessary to successfully configure the REM-EV. However, there is
nothing which prevents that the same number being entered twice if
only one number is being used.
 OTIS REM EV User Guide Part No:EV010

Page:2/3
REM 5.0
Remote Elevator Monitoring Date: 04/06/2010

(5) List of useful DTMF codes below.

Function DTMF Sequence Notes
Enter config mode *1#
Enter Telephone #0 <Phone Number> *# A ‘#’ can be added to
Numbers #1 <Phone Number> *# dial string to insert a
pause/delay character
Adjust Volume/Gain #42<adj>C<adj># Where <adj> is
1 - Decrease Spk
3 - Increase Spk
7 - Decrease Mic
9 - Increase Mic
# - end adjustment
Switch unit #6 <car ID> *# Where car ID is 1-15
Establish Voicelink *3 <Car ID> # Where car ID is 1-15
to car
Keep alive tone # During voice
communication
sending a ‘#’ tone
every 15-30 seconds
will keep vink open
indefinitely
End a Tel call *0# Forces REM to hang
up immediately.
Record a voice #7(tones)<rec mess>0 0 – Building /Car ID
message <playback>(tones) Message
#7(tones)<rec mess>1 1 – TPA Alarm
<playback>(tones) message
#7(tones)<rec mess>2 2 – Device Failure
<playback>(tones) message
#7(tones)<rec mess>2 3 – Device Recovered
<playback>(tones) message

Play Voice message #8 <no> Where <No>

0 – Building/Car ID
1 – TPA Alarm
2 Device Failure
3 – Device Recovered