TVL-G11-Local Guiding-Q3 - Wk-3-4-Edited

11
Technical Vocational
Livelihood (TVL)
HOME ECONOMICS
LOCAL GUIDING SERVICES
Quarter 3 - Week 3
FOR CARAGA REGION USE ONLY

COPYRIGHT PAGE FOR UNIFIED LEARNING ACTIVITY SHEETS
TVL-Grade 11
Learner Activity Sheets
Quarter 3- Week 3
First Edition, 2021 Republic Act 8293, section 176 states that no copyright
shall subsist in any work of Government of the Philippines. However, prior
approval of the government agency or office wherein the work is created
shall be necessary for the exploitation of such work for a profit. Such agency
or office may, among other things, impose as a condition the payment of
royalties.
Borrowed materials (e.g., songs, stories, poems, pictures, photos, brand
names, trademarks, etc.) included in the activity sheets are owned by their
respective copyright holders. Every effort has been exerted to locate and
seek permission to use these materials from their respective copyright
owners. The authors do not represent nor claim ownership over them.
Development Team of the Learners’ Activity Sheets
Writer: MA. LURINA A. LONGAKIT

Layout Artist: JUARRIE C. PONTANOSA
Regional Validators: ELIZABETH A. BAUTISTA, PhD 9
EDELIZA F. SEGUIS
LORNA L. ESTAL, PhD
LEONILA J. FLORIA, PhD
RICKY P. OROSCO
Division Validators: EDELIZA F. SEGUIS

MICHAEL C. PASO, PhD
Management Team:
OIC Schools Division Superintendent FELISA G. LARANJO,PhD, CESO VI
Assistant Schools Division Superintendent SEGUNDINO A. MADJOS, JR, EdD, CESE
Chief Education Supervisor, SGOD MILA O. GERALDINO, PhD
Chief Education Supervisor, CID LOPER C. PAPELERAS, PhD
Education Program Supervisor, SHS EDELIZA F. SEGUIS
Education Program Supervisor, LRMS MICHAEL C. PASO, PhD
Developer: Ma. Lurina A. Longakit

School/Station: Don Ruben E. Ecleo Sr. Memorial National High School
Division: Dinagat Islands
Email address: malurina.longakit@deped.gov.ph
TVL – Home Economics – 11
Quarter 3, Week 3
LEARNING ACTIVITY SHEETS NO. 3
TEN COMMANDMENTS OF TOUR GUIDING
Name of the Learner: ______________________________ Section: ____________

School: ____________________________________________ Date: ____________
I. Learning Competencies
1. Accompany and guide visitors according to tour schedule

TLE_HEGS9-12AT-IIIc-j-6
Learning Objectives
1. Describe the ten commandments of tour guiding services

2. Articulate the code of tour guiding practice.
II. Key Concepts

TEN COMMANDMENTS OF TOUR GUIDING
1. Love the tourists. Tour guides must love the tourists genuinely because
they are the reasons why tour guides exist. Sincerity is easy to see. It shows
when one is passionate about what he/she does.
2. Honor and promote your country. Tourists appreciate interesting positive
information about the places they visit. Sharing good things about his/her
own country helps a tour guide keep the tourists’ attention and possibly see
them again in their next visit.
3. Respect local culture and heritage. Respect is a basic trait that all tour
guides must have. Guides must follow rules and proper conduct at places
visited, and they must be polite to the hosts or the people who welcome the
tour group at the destination.
4. Be professional at all times. During tours, tour guides are at work. Thus,
they must show professionalism at all times, which means, they must carry
themselves properly so that they will get the same respect that he/she
bestows on the hosts and tourists.
5. Keep on learning. There is no education quite like the lessons of travel,
even if one has been to a destination several times. Tour guides must
continue to learn from nature and the people around them. They must
always strive to sharpen their abilities as well, such as by learning new
trends and technologies. Reading books, newspaper, blogs, and other
references help a lot.

6. Communicate properly. Communication is an important aspect of a tour
guide’s profession. If a tourist is traveling with a tour guide, the latter’s
ability to communicate greatly contributes to the tourist’s travel experience.
7. Do not be late. A tour guide’s punctuality is the first sign of professionalism
and it earns the first sign of respect from the tourists. Tour guides must
always be at the meeting point before the tourists.
8. Do not provide false information. Honesty is the best policy in any
profession. The tour guide must say truthful information and admit if
he/she does not know the answer to a question.
9. Do not provide illegal services. A tour guide must not break any law in the
country or city he/she is working in. They must not provide nor tolerate
illegal services to tourists.
10. Take care of your body. A tour guide must protect his/her body
from too much exhaustion and effects of the elements he/she is exposed to
in every tour. Thus, he/she must wear proper and comfortable clothes and
get ample rest during tours.
The World Federation of Tourist Guide Associations (WFTGA) uses the following
code to instruct their members on proper conduct:
WFTGA Code of Guiding Practice
 To provide professional service to visitors, professional care and

commitment, and to be professional in providing an objective understanding
of the place visited, free from prejudice or propaganda.
 To ensure that as far as possible what is presented as fact is true, and that a
clear distinction is made between this truth and stories, legends, traditions,
or opinions.
 To act fairly and reasonably in all dealings with all those who engage the
services of guides and with colleagues working in all aspects.
 To protect the reputation of tourism in our country by making every
endeavor to ensure that guided groups treat with respect the environment,
wildlife, sights, monuments, local customs, and sensitivities.
 As representatives of the host country, to welcome visitors and act in such a
way as to bring credit to the country visited and promote it as a tourist
destination.
III. Guided Practice

Activity 1: Fill in space!
Directions: Describe the Ten Commandments of Tour Guiding using the given
matrix below.
Ten Commandments Description

Activity 2: Jumbled Letters!
Directions: Arrange the jumbled letters to form a word and write your answer on a
separate sheet of paper.
WORD CLUE ANSWER

A rule strictly observed in
ANMEDMMOTSCN guiding tourists. 1.
The provision of
professional service to 2.
OTUR UNIDGIG interpret the cultural and
natural heritage of an
area.
STIOTUR Tour guide’s client. 3.
An important aspect of a
OMCUMCNIANIOT tour guide’s profession by
giving information. 4.
A person who guides 5.
UOTR UEGID
people.
IV. Independent Practice

Activity 3: True or False!
Direction: Write “T” if the statement is true and “F” if it is false. Write your
answer on a separate sheet of paper.
______1. Tour guides must be at the meeting point at the exact time of departure.
______2. It is proper to say, “Let us meet after 30 minutes” to instruct guests about
meeting time.
______3. As soon as the guests have left, check if any item has been left behind.
______4. Tour guides may confirm appointments during spare time.
______5. Tour buses must move non-stop from origin to destination.

V. Application
Activity 4: Interview a traveler!
Direction: Interview at least 3 travelers in your locality and ask them the following
questions using the guide below.
Title: INTERVIEW A TRAVELLER

Name: Score:
Year and Section: Date:
QUESTION ANSWER
1. Information about the traveler

Name:
Age:
Course/Year:
Address:
Place Recently Visited:
Date Visited:
Classification of traveler:
If traveling by group, what kind of
group:
2. What is your motivation in

traveling?
3. Which do you prefer, traveling

alone, couple or group? Why?
4. What are the advantages of having

a Tour Guide?
5. What are the disadvantages of

having a tour guide?
6. What qualities did you observe

from your tour guide?
7. Are you willing to pay for a tour

guide on your next tour? Why?
This is how your work will be evaluated:
Features Expert Accomplished Capable Beginner

5 4 3 2
Quality of Ideas are Ideas are Gives some Gives no new
Ideas written very written clearly new ideas but ideas and very
clearly and and organized poorly poorly
well organized organized. organized.

Grammar There were no Few spelling A number of So many
Usage & spelling, and spelling, spelling,
Mechanics punctuation, punctuation punctuation, punctuation,
or errors, minor or or grammatical
grammatical grammatical grammatical errors that it
errors errors errors interferes with
the meaning
VI. Assessment
Direction: Answer the following questions briefly on a separate sheet of paper.
1. Among the ten commandments of tour guiding, what do you think is the
most important a tour guide should have?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
2. As a tour guide, you often meet diverse groups of people. How do you engage
them?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
Rubric in assessing the essay.

5 4 3 2
the meaning
VII. Reflection

Directions: After doing all the activities required in the lesson, self-reflect on the
following statement below. Write your answer on your activity notebook.
How Am I doing?
I have learned that the _______________________________________________________

__________________________________________________________________________________
__________________________________________________________________________________
I want to know more about the___________________________________________________

__________________________________________________________________________________
__________________________________________________________________________________
I found it difficult to understand about the _______________________________________

__________________________________________________________________________________
__________________________________________________________________________________
VIII. Answer Key
Activity 1 Activity 2
1. Answer may vary 1. Commandments

2. Tour Guiding
3. Tourist
4. Communication
5. Tour Guide
Activity 3 Application:
1. F Answers may vary.

2. F
3. T
4. T Assessment:
5. F
Answers may vary.
IX. References
Romero, Eloisa A (2016) Local Guiding Services, First Edition
K to 12 Basic Education Program TLE: Local Guiding Services CG

Specialization Course

11
Technical Vocational
Livelihood (TVL)
HOME ECONOMICS
LOCAL GUIDING SERVICES
Quarter 3 - Week 4

FOR CARAGA REGION USE ONLY
COPYRIGHT PAGE FOR UNIFIED LEARNING ACTIVITY SHEETS
TVL-Grade 11
Learner Activity Sheets
Quarter 3- Week 4
First Edition, 2021 Republic Act 8293, section 176 states that no copyright
shall subsist in any work of Government of the Philippines. However, prior
approval of the government agency or office wherein the work is created
shall be necessary for the exploitation of such work for a profit. Such agency
or office may, among other things, impose as a condition the payment of
royalties.
Borrowed materials (e.g., songs, stories, poems, pictures, photos, brand
names, trademarks, etc.) included in the activity sheets are owned by their
respective copyright holders. Every effort has been exerted to locate and
seek permission to use these materials from their respective copyright
owners. The authors do not represent nor claim ownership over them.
Development Team of the Learners’ Activity Sheets
Writer: MA. LURINA A. LONGAKIT

Layout Artist: JUARRIE C. PONTANOSA
Regional Validators: ELIZABETH A. BAUTISTA, PhD
EDELIZA F. SEGUIS
LORNA L. ESTAL, PhD
LEONILA J. FLORIA, PhD
RICKY P. OROSCO
Division Validators: EDELIZA F. SEGUIS

MICHAEL C. PASO, PhD
Management Team:
OIC Schools Division Superintendent FELISA G. LARANJO,PhD, CESO VI
Assistant Schools Division Superintendent SEGUNDINO A. MADJOS, JR, EdD, CESE
Chief Education Supervisor, SGOD MILA O. GERALDINO, PhD
Chief Education Supervisor, CID LOPER C. PAPELERAS, PhD
Education Program Supervisor, SHS EDELIZA F. SEGUIS
Education Program Supervisor, LRMS MICHAEL C. PASO, PhD

TVL – Home Economics – 11
Quarter 3, Week 4
LEARNING ACTIVITY SHEETS NO. 4
CONDUCT PRE-DEPARTURE ACTIVITIES
Name of the Learner: ______________________________ Section: ____________

School: ____________________________________________ Date: ____________
I. Learning Competencies
1. Accompany and guide visitors according to tour schedule

TLE_HEGS9-12AT-IIIc-j-6
Learning Objectives
1. Identify tour requirements;

2. Classify tour group numbers and profiles; and
3. Recognize special requests and special needs for every trip/tour.
II. Key Concepts

One of the first steps in identifying requirements for a tour is to find out
what the tour itinerary is. This section defines a tour itinerary and examines a
range of issues which may influence the work which needs to be done.
Why are pre-departure checks conducted? 9

Pre-departure checks are conducted to:
 Ensure the tour runs smoothly
 Meet customer expectations
 Discharge Duty of Care and other legal obligations
 Make sure all necessary items are loaded for the tour
 Support tour guides and other tour staff.
Itinerary – defined
An itinerary is the plan for a trip or tour.
An itinerary is commonly provided for every tour/trip (and all travel) sold and
provided to the client/tour group member.
It may list:
 Name and contact details of the organization which has organized/sold the
trip, tour or travel
 Name of client
 Dates and times – of travel (arrivals and departures) as well as trip time
 Destinations, areas/regions, towns and venues/attractions to be visited
 Activities and inclusions

 Modes of travel
 Transportation details – such as type of vehicle used, name of vessel, flight
number
 Accommodation arrangements – name of facility (hotel room or camping),
dates
 Terms and conditions – for carriers, accommodation and other service
providers
Identifying tour group numbers
How to do it?
Identifying tour group numbers can be done by:
 Counting tickets/places sold – this is the most common method for all tours.
This is commonly done by:
o Counting ticket stubs
o Counting duplicate tickets
o Referring to a database
o Talking to sales staff
o Checking the client file – for private and custom tours
o Speaking with management – to get input they may have received
from clients and/or joint venture operators
o Talking to tour and counter staff – who may provide information to
assist in relation to:
o Numbers normally experienced on similar tours
o Personal knowledge regarding the individual up-coming trip based on
feedback from participants and/or comments which they have
overheard.
Why do it?
When identifying tour group members this must be done to determine:
 The number of tour members/participants – in total
 Those who will depart and/or join the tour along the way – in terms of:
o Their names
o Destinations/locations where they will join or leave the tour.
 Classification and quantification of nominated group on the trip – such as:
o Men and women
o Adults, children and babies/infants
o Age groups.
 Requirements in this regard will depend on the individual trip/tour trip –
sometimes these details are necessary and important; sometimes they are
not
 Potential usage of participants – this needs to be assessed for each activity,
at each location and for every service and/or product advertised.
Ways to identify various pre-tour arrangements which need to be undertaken in

order to organize tour:
 Speak to tour staff – who have experience in the relevant areas to be visited
to see what they know about what is available and who may be able to
supply
 Read the details of any arrangements entered into with local communities –
which necessitate purchasing certain items/services from them as part of
the deal in relation to accessing their area/land

 Conduct internet searches – using appropriate key words to refine the
searches
 Use region-specific telephone books – to identify relevant businesses in the
areas
 Talk to competitors who conduct trips/tours in the areas – to identify who
they use and to learn from what they do.
 Visit potential providers and get to know them and what they provide and
what they may be able to do for the trips/tours
 View their facilities
 Taste or test their products and services – to get a first-hand idea of their
quality and relevant other factors.
III. Guided Practice

Activity 1: TRUE or FALSE!
Directions: Write “T” if the statement is true or “F” if the statement is false. Write
directly your answer on a separate sheet of paper.
_____1. Tour guides should be kind and patient.
_____2.
Activity 2: Complete Me!

Directions: Complete the activity by filling in the box at least five dos and don’ts of
tour guiding. Write your answer on a separate sheet of paper.
IV. Independent Practice

Activity 3: Identify me!

Direction: Identify the pre-departure activities and explain their importance in
your own words (6 points). Here is how your output will be evaluated:
V. Application
Activity 4: Essay!
Directions: Write a short essay to answer the following questions: imagine you are
the tour guide of multi-day tour group. What would you do if at the end of the day,
not every member of your group shows up! How will you inform the guests of the
next day’s schedule?

5 4 3 2
the meaning
VI. Assessment
Directions: Answer the following questions briefly in your activity notebook.
1. Do you think that the dos and don’ts of tour guiding can help you as a
professional tour guide? Explain your answer?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
2. Why do you need to know the dos and don’ts of tour guiding?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________


5 4 3 2
the meaning
VII. Reflection
Directions: After doing all the activities required in the lesson, self-reflect on the
following statement below. Write your answer on your activity notebook.
How Am I doing?
I have learned that the _______________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
I want to know more about the___________________________________________________

__________________________________________________________________________________
__________________________________________________________________________________
I found it difficult to understand about the _______________________________________

__________________________________________________________________________________
__________________________________________________________________________________
VIII. Answer Key
Activity 1 Activity 2
1. T 4. F Answer may vary.

2. T 5. T
3. F

IX. References
K to 12 Basic Education Program TLE: Local Guiding Services CG
Specialization Course,
Romero, Eloisa A (2016) Local Guiding Services, First Edition


TVL-G11-Local Guiding-Q3 - Wk-3-4-Edited

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

TVL-G11-Local Guiding-Q3 - Wk-3-4-Edited

Uploaded by

Copyright:

Available Formats

11

FOR CARAGA REGION USE ONLY

Development Team of the Learners’ Activity Sheets

Writer: MA. LURINA A. LONGAKIT

Division Validators: EDELIZA F. SEGUIS

Developer: Ma. Lurina A. Longakit

Name of the Learner: ______________________________ Section: ____________

1. Accompany and guide visitors according to tour schedule

1. Describe the ten commandments of tour guiding services

II. Key Concepts

Developer: Ma. Lurina A. Longakit

 To provide professional service to visitors, professional care and

III. Guided Practice

Ten Commandments Description

Developer: Ma. Lurina A. Longakit

WORD CLUE ANSWER

IV. Independent Practice

Developer: Ma. Lurina A. Longakit

Title: INTERVIEW A TRAVELLER

1. Information about the traveler

2. What is your motivation in

3. Which do you prefer, traveling

4. What are the advantages of having

5. What are the disadvantages of

6. What qualities did you observe

7. Are you willing to pay for a tour

This is how your work will be evaluated:

Features Expert Accomplished Capable Beginner

Developer: Ma. Lurina A. Longakit

Rubric in assessing the essay.

Developer: Ma. Lurina A. Longakit

I have learned that the _______________________________________________________

I want to know more about the___________________________________________________

I found it difficult to understand about the _______________________________________

VIII. Answer Key

1. Answer may vary 1. Commandments

1. F Answers may vary.

Romero, Eloisa A (2016) Local Guiding Services, First Edition

K to 12 Basic Education Program TLE: Local Guiding Services CG

Developer: Ma. Lurina A. Longakit

Developer: Ma. Lurina A. Longakit

Development Team of the Learners’ Activity Sheets

Writer: MA. LURINA A. LONGAKIT

Division Validators: EDELIZA F. SEGUIS

Developer: Ma. Lurina A. Longakit

Name of the Learner: ______________________________ Section: ____________

1. Accompany and guide visitors according to tour schedule

1. Identify tour requirements;

II. Key Concepts

Why are pre-departure checks conducted? 9

Developer: Ma. Lurina A. Longakit

Ways to identify various pre-tour arrangements which need to be undertaken in

Developer: Ma. Lurina A. Longakit

III. Guided Practice

Activity 2: Complete Me!

IV. Independent Practice

Developer: Ma. Lurina A. Longakit

This is how your work will be evaluated:

Features Expert Accomplished Capable Beginner

Developer: Ma. Lurina A. Longakit

Features Expert Accomplished Capable Beginner

I want to know more about the___________________________________________________

I found it difficult to understand about the _______________________________________

Name of the Learner: __________________ Section:

Name of the Learner: __________________ Section: