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5485 Quiz: Chapter 1

Due Sep 5 at 11:59pm Points 20 Questions 10 Time Limit 30 Minutes


Allowed Attempts 2

Attempt History
Attempt Time Score
KEPT Attempt 2 3 minutes 20 out of 20

LATEST Attempt 2 3 minutes 20 out of 20

Attempt 1 30 minutes 12 out of 20

 Correct answers are hidden.

Score for this attempt: 20 out of 20


Submitted Sep 4 at 4:09pm
This attempt took 3 minutes.

Question 1 2 / 2 pts

Which of the following is not an essential feature of Hocker and Wilmot’s definition of
interpersonal conflict?

An expressed struggle

Inference

Perceived incompatible goals

Perceived scarce resources

Independence

Question 2 2 / 2 pts

Hocker and Wilmot discuss several benefits of learning effective skills in conflict. Which of the
following is one of those benefits?

You can improve your relationships.

You will finally learn how to avoid all conflicts.

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People around you will benefit from your improved skills.

You can learn to always get what you want.

People around you will benefit from your improved skills, and you can improve your relationships

Question 3 2 / 2 pts

Adam was taking a public speaking class and was angry with his instructor. All of his friends were
getting good grades except him, and they all told him that he made the best presentations. The
instructor's evaluations of his presentations all stated that they were amusing, but were also
provided an inadequate explanation of the topic. Adam asked his instructor why all his friends (all
his friends in the class happen to be females) were getting good grades and he was not. Adam
thought he was learning to be a better speaker and that the instructor was biased towards the
females, being one herself. However, Adam did not realize that there were other males in the
class getting good grades. This conflict escalated because of

c. the perception of interference.

e. none of the above.

d. the expressed struggle.

b. scarce resources.

a. incompatible goals.

Question 4 2 / 2 pts

Defensive climates, rather than supportive climates, are created when people use:

provisionalism rather than certainty.

empathy rather than neutrality.

strategy rather than spontaneity.

description rather than evaluation.

equality rather than superiority.

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Question 5 2 / 2 pts

According to your text, _____ criticize more than _____.

women; men

men; women

friends; romantic partners

adults; children

students; teachers

Question 6 2 / 2 pts

Terry and Pat have been in a committed romantic relationship for five years. Increased conflict
has characterized their relationship recently. Both have become less invested in the relationship
and have sought out others to fulfill some of their needs for affection, inclusion, and control. They
don’t rely on each other much or expect much from each other. The couple’s choices reflect which
of the five features that contribute to destructive conflict?

A competitive system of domination and submission

Avoidance spirals

Escalatory spirals

incompatible goals

Inflexibility and rigidity

Retaliation

Question 7 2 / 2 pts

If you are upset with your roommate, and you show it by playing your stereo loud enough to be
annoying, the authors of your text would say you are demonstrating which of the following
dimensions of conflict?

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Perceived incompatible goals

expressed struggle

Perceived interference

Interdependence

All of the above

Question 8 2 / 2 pts

Which of the following is one of the basic dynamics of all avoidance spirals?

Refraining from complaining to third persons about the other party

Interacting more directly with another person

Avoiding the other party passively

Increasing one’s dependence on another person

Harboring of resentment or disappointment

Question 9 2 / 2 pts

Suki and Laura are best friends. Laura feels betrayed because Suki is so caught up in her new
relationship with her boyfriend that she doesn t appear to have time for Laura. In this instance, the
conflict is fueled by

interdependence.

perceived scarce resources.

avoidance of the issues.

low self esteem.

perceived incompatible goals.

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Question 10 2 / 2 pts

Most expressed struggles are activated by

ambivalence.

apathy.

a triggering event.

conflicting internal dialogues.

internal stress.

Quiz Score: 20 out of 20

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