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Origin FldFrom Network FldDateTime (RCVD)

INFOTXT 9338740942 SUN 11/17/23 7:57

INFOTXT 9081957069 SMART 11/17/23 8:32

INFOTXT 9453200289 GLOBE 11/17/23 8:44

INFOTXT 9163364144 GLOBE 11/17/23 9:29

INFOTXT 9551984451 GLOBE 11/17/23 10:23

INFOTXT 9664051049 INVALID # 11/17/23 11:50

INFOTXT 9556683887 GLOBE 11/17/23 12:49

INFOTXT 9917704823 INVALID # 11/17/23 13:51

GATEWAY 9707534567 SMART 11/17/23 7:53

GATEWAY 9995069080 SMART 11/17/23 8:31

GATEWAY 9178989901 SMART 11/17/23 9:15

GATEWAY 9489623176 SMART 11/17/23 10:41

INFOTXT 9338740942

INFOTXT 9081957069

INFOTXT 9453200289

INFOTXT 9163364144

INFOTXT 9551984451

INFOTXT 9664051049

INFOTXT 9556683887

INFOTXT 9917704823

GATEWAY 9707534567

GATEWAY 9995069080

GATEWAY 9178989901

GATEWAY 9489623176

END END END END


PDRRMO Advisory
as of Nov 17, 2023; 08:22 AM

BULKANG TAAL
17 Nobyembre 2023 alas-5 ng umaga
Alert Level: 1
Status Alert Level: Bahagyang aktibidad
FldText
Volcanic Earthquake: 45 volcanic tremors (3-7 minuto ang haba) FldDateTime (RPLD) Timeliness (w/in SLA)
Sulfur Dioxide Flux(SO2): 8024 tonelada / araw (16 Nobyembre
Good 2023)
morning po 11/17/23 8:01 00:04
pH: 0.40 (03 October 2023)
Temperature: 74.3 a (03 October 2023)
Plume (Steaming): 600 metrong taas; Mahinang pagsingaw;
Goodmorning
napadpad po
sa timog-kanluran 11/17/23 8:47 00:03
Ground Deformation: Pangmatagalang pag-impis ng kalakhang
good morning
Taal Caldera na may panandaliang po
pamamaga ng hilagang bahagi 11/17/23 9:33 00:04
ng Taal Volcano Island
Bigyan nman po sana ng aksyon kagabi pa po kami walang ilaw
11/17/23 10:26 00:03
dito
#LoveLaguna
Nawalan po kasi ng power
#RiseHighLaguna 11/17/23 11:53 00:03
#SerbisyongTama
wala pa din kuryente 11/17/23 12:52 00:03
System Generated, Do Not Reply.
Good afternoon po. 11/17/23 13:55 00:04

electric bill 11/17/23 7:58 00:04

Hello po! 11/17/23 8:34 00:02

Brown out 11/17/23 9:19 00:04

power outage 11/17/23 10:46 00:04

END END END


MERALCO CALL CENTER: Field GoodReplied morning. We are here to Message Type Major Categories
MERALCO CALL CENTER: We are sorry that you are
assist you. Please text us again the specifics of your report
experiencing a power outage. Bago tayo magpatuloy,
or inquiry. We will be waiting for your reply. VFR - Inquiry General Concerns
MERALCOkami
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ilan sa iyongWe are sorry that
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information
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experiencing
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MERALCO CALL NONCENTER:
CECILLE MERALCO GoodCONCERN
morning. We are here to
D DIAZ/9338740942 VFR - Inquiry General Concerns
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assign aming
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powerayon
iha-handle outage.
atsa Bago tayo
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mag-a-attend magpatuloy,
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sa iyong nareport,
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or inquiry. We will beGood waitingmorning.
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namin ang inyong o
your billing concern.
or inquiry. WeBefore
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D DIAZ/9707534567 VFR - Inquiry Billing and Payments
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4. Extent
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7. Kaano-ano mo ang bang
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Meralco Online 7. Kaano-ano
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outage
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owner/Registered Customer? Hihintayin namin ang inyong
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(replied thru GATEWAY)
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CECILLE D DIAZ/9995069080
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restoration
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(replied thru GATEWAY)
.
CECILLE D DIAZ/9178989901
(replied thru GATEWAY)
CECILLE D DIAZ/9489623176

END END END


FCRable case?
Concern Type Concern Subtype Replied Thru SHIFT
(Yes/No/N/A)
General_Inquiry Inquiry on Concern Status INFOTXT Diaz, Cecille

General_Inquiry Inquiry on Concern Status INFOTXT Diaz, Cecille

General_Inquiry Inquiry on Concern Status INFOTXT Diaz, Cecille

General_Inquiry Inquiry on Concern Status INFOTXT Diaz, Cecille

Service_Interruption Outage-Related Queries INFOTXT Diaz, Cecille

Service_Interruption Outage-Related Queries INFOTXT Diaz, Cecille

Service_Interruption Outage-Related Queries INFOTXT Diaz, Cecille

General_Inquiry Inquiry on Concern Status INFOTXT Diaz, Cecille

General_Inquiry Inquiry on Concern Status GATEWAY Diaz, Cecille

Billing_and_PaymentsInquiry on Bill Amount and DetailsGATEWAY Diaz, Cecille

Service_Interruption Outage-Related Queries GATEWAY Diaz, Cecille

Service_Interruption Outage-Related Queries GATEWAY Diaz, Cecille

END END END END


Beyond SLA

###

###

###
END
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