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form of a survey administered via various mediums like phone calls, mobile apps, or online
platforms.
These interviews are common in quantitative research, aiming to gather specific data points.
This pre-planning ensures that the research process remains systematic, organized, and consistent
across all participants or sessions, facilitating easier analysis and comparison of the collected
data.
Imagine conducting a structured interview regarding consumer preferences in mobile phones via
phone calls to gather feedback on a new product. They have a set of questions with multiple-
choice answers for respondents to select. Meanwhile, in a focus group discussion, a moderator
might lead a conversation among 8-10 participants, asking questions like "What features do you
consider essential in a smartphone?" The participants can discuss and share diverse opinions,
providing a rich understanding of consumer needs.
Observation, on the other hand, involves gathering data through watching and noting behaviors
or events. There are two main types: direct observation and participant observation.
Observation involves gathering data by watching and recording behaviors, events, or
phenomena. It's a method used to understand social interactions, behaviors, and contexts.
1. Direct Observation: This method involves observing subjects without actively participating in
their activities. For instance, a researcher might observe shoppers in a supermarket to understand
their buying behavior. The observer remains a silent observer without interacting with the
subjects.
2. Participant Observation: In this method, the researcher actively engages and participates in the
environment or group being observed. For instance, a sociologist immerses themselves in a
community to study its culture and behaviors by participating in their activities, conversations,
and events. This involves observing events or behaviors without actively participating. Here, the
observer becomes part of the group or setting being observed, participating while also taking
notes.
In both types, researchers need to be ethical and minimize biases. Direct observation requires
maintaining distance, while participant observation involves establishing rapport and
participating without influencing the natural course of events or behaviors being studied.
Observation Overview:
2. Types of Observation:
Participant Observation: Here, the observer becomes part of the group or setting being
observed, participating while also taking notes.
Example:
o Suppose you're studying playground behavior in children:
Direct Observation: You might stand aside and note how children interact, play, and
resolve conflicts without interfering.
Participant Observation:Alternatively, you could join the children's games, interact with
them, and observe their behavior from within, taking notes afterward.
Conclusion:
Structured interviews provide structured data through pre-set questions, while observation
involves gathering data through watching and recording behaviors. Both methods offer unique
insights and are valuable in different research contexts.