Nike Virtual Assistant: Are you contacting us about an order you already placed?

Nike Virtual Assistant:

caleb kent: Yes
Nike Virtual Assistant: Great, thank you for the information!
Nike Virtual Assistant: I'm going to transfer you to a Nike Teammate who can help.
Nike Virtual Assistant: What can my Teammate help you with?
caleb kent: how do i know if my order for the lunar new year jordans got processed
Nike Virtual Assistant: Got it. I'll transfer you now.

It may take a moment for my Teammate to get up to speed.

System Message: Your chat is being transferred. Please wait for the next available
Athlete.
System Message: A member of Team Nike will join you soon. Your current position in
the queue is 14
System Message: A member of Team Nike will join you soon. Your current position in
the queue is 13
System Message: A member of Team Nike will join you soon. Your current position in
the queue is 11
System Message: A member of Team Nike will join you soon. Your current position in
the queue is 10
System Message: A member of Team Nike will join you soon. Your current position in
the queue is 9
System Message: A member of Team Nike will join you soon. Your current position in
the queue is 7
System Message: A member of Team Nike will join you soon. Your current position in
the queue is 5
System Message: A member of Team Nike will join you soon. Your current position in
the queue is 3
System Message: A member of Team Nike will join you soon. Your current position in
the queue is 1
System Message: You are being transferred to: Nike Athlete.
Nike Athlete: Hi! Thanks for contacting Nike. How can I help you?
caleb kent: hi i just want to see if my order for the lunar new year shoes made it?
the website went a bit weird i have put through 2 orders but no money left my
account
Nike Athlete: Hi there! Good day!
Nike Athlete: I really understand that you wanted to know if the order placed
successfully as you have charged already. No worries, I'll try my very best to help
you with. Got you covered here!
Nike Athlete: For me to check, can I have the order number please?
caleb kent: i never got emailed an order number thats the problem
Nike Athlete: May I know when did you place the order?
caleb kent: the shoe was showing in stock i got to the invoicing screen put in all
my details to pay but the page would direct me back
caleb kent: i attempted tonight for the lunar new year jordans that dropped 33 mins
ago
Nike Athlete: May I know when did you place the order?
Nike Athlete: and what country are you chatting from?
caleb kent: 9:05pm and Australia QLD
Nike Athlete: Where did you place it? in Nike.com or in Nike Retailer online?
caleb kent: on SNKRS
Nike Athlete: Nike.com?
caleb kent: https://www.nike.com/au/launch/t/air-jordan-1-low-og-chinese-new-year-
emea/
Nike Athlete: Alright! Thanks for confirming...
caleb kent: all good
Nike Athlete: For documentation purposes only, can I have you name and email
please?
caleb kent: Caleb Kent, Calebkentphotography@gmail.com
Nike Athlete: Sounds great! Thank you so much!
Nike Athlete: One moment to double check please...
caleb kent: thanks
Nike Athlete: Upon checking here, for order placed on the Nike.com you will be
receiving the order confirmation for about 24-48hrs for this launch item. If you
don't receive any information about the order within the time frame, feel free to
contact us right away.
caleb kent: alright thanks heaps for that here is to hoping as i have been really
looking forward to getting a pair of these
Nike Athlete: You are most welcome! On my end, I'll put this on my monitoring cases
for us to make sure.
Nike Athlete: Is there anything else that I can help you with?
caleb kent: thanks heaps, no that was all thank you
Nike Athlete: Wonderful! Thank you so much for your understanding and patience,
please spread it to everyone :)
Nike Athlete: Thank you so much for contacting Nike, have a great and lovely day!
<3