Prince: Thanks for contacting Nike! My name is Prince, how can I help you?

Mili Daku: hello

Prince: Hi Mili! Thank you for chatting Nike. How can I assist you today?
Mili Daku: i want change size shoes
Mili Daku: can't you help me
Prince: I understand you want to process an exchange. Rest assured that I am her to
help you and let me check the best options to help you with it.
Prince: To get us started, may I please have the order number and complete shipping
address used on the order?
Mili Daku: order numberC01243368257
Mili Daku: adres E11 4HL
Prince: Great! Thank you for the needed information
Prince: Can you please verify the complete shipping address on the order?
Mili Daku: E11 4HL langthorne road 43a
Mili Daku: its ok
Prince: Great! Thank you for confirming
Prince: I just want to confirm, is this for Nike Air VaporMax 2021 FK Men's Shoes?
Mili Daku: yes
Mili Daku: i want size 7.5
Prince: Perfect! Thank you for confirming
Prince: It is such a nice pair of shoes and I really love the colorway that you
choose!
Prince: Great pick! I will definitely say that you have good taste and style Mili.
Mili Daku: thank you
Mili Daku: can you change size my shoes
Prince: You are very much welcome
Prince: Great question! Since you have me here, I will definitely assist you and
get this sorted. Please allow me to look the details for you.
Prince: I see that it is a great opportunity for me to offer you our Nike
membership. Registration is for free and you'll be able to enjoy perks like Free
Standard Shipping. At your convenient time, you may register at
https://www.nike.com/register
Prince: Upon checking, it was previously placed to today. Here's the best option, I
will cancel the order for you and I humbly ask you to place a new order with same
item in your preferred size. Just a friendly reminder, there is no charges applied
on the current order. How's that sound?
Prince: Hi, are you still there? I haven’t received a response from you. I will
need to disconnect our
chat in one minute. Please feel free to start a new chat if you need assistance.
Mili Daku: yeah ok
Prince: Great! Thank you for confirming. Please give me 1-2 minutes to cancel the
order for you.
Prince: Thank you for waiting. Good news! I have now cancelled the order for you.
Prince: Rest assured that I will send you an email confirmation as a point of
contact that you can respond to if you have further questions or concerns.
Prince: Aside from cancelling the order and place a new order in different size,
would there be anything else that I can assist you today Mili?
Mili Daku: I registered now, some procedures to follow
Prince: Wonderful! Thank you for letting me know
Prince: In the meantime, would there be anything else that I can help you today
Mili?
Mili Daku: no thanks just change size shoes
Prince: You are very much welcome Mili. Once again this is Prince, your new friend.
It's my pleasure assisting you today. Thank you for chatting Nike. Have a good day!