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[Phone rings]

Aqza: Good morning, thank you for calling Mogu Corporation. This is Aqza speaking. How may I
assist you today?

Febri: Good morning, Aqza. This is Febri from CoolMate Company. I'm calling to inquire about
your product pricing and availability.

Aqza: Hello, Febri. I'm glad you reached out. Could you please let me know which specific
product you are interested in?

Febri: Sure, I'm interested in your MadBook Laptop Model. Can you provide me with the current
price and availability?

Aqza: Absolutely, let me check that for you. [Puts caller on hold briefly] Thank you for your
patience, Febri. The current price for our MadBook Laptop Model is Rp 15.000.000, and we have
20 units available in stock. Is there a particular quantity you are looking for?

Febri: I need to order 10 units. Can you confirm the delivery time and any available discounts for
bulk purchases?

Aqza: Certainly, Febri. The estimated delivery time for 10 units would be within five business
days. As for bulk purchases, we do offer a discount of 10% off the total price for orders
exceeding five units. Would you like to proceed with the purchase?

Febri: That sounds great, Aqza. I would like to go ahead with the order. Can you guide me
through the necessary steps?

Aqza: Absolutely, Febri. To place the order, I will need your company's billing and shipping
address. Could you please provide me with that information?

Febri: Sure, our billing address is MT. Haryono No. 96, Balikpapan, and the shipping address is
Balikpapan Baru, No. 69.
Aqza: Thank you, Febri. I have noted down the addresses. In addition, we will require a purchase
order from your company. Please send it to our sales email address, which is
sales@mogucorp.com. Once we receive the purchase order, we will proceed with the order
confirmation and provide you with the payment details.

Febri: Perfect, Aqza. I will send the purchase order right away. Could you please confirm the
email address again?

Aqza: it's sales@mogucorp.com

Febri: Thank you so much for your assistance, Aqza. I appreciate your help.

Aqza: You're welcome, Febri. It was my pleasure to assist you. If you have any further questions
or need any other assistance, feel free to reach out. Have a great day!

Febri: Thank you, Aqza. You too. Goodbye.

Aqza: Goodbye and have a wonderful day! [Hangs up]

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