Member Services

0330 159 0799

Policy number
EBC000120563525
Renewal date
9 September 2022

31 August 2022

Mr Derek Colbourn
27 Furze Park Road
Bratton Fleming
Barnstaple
Devon
EX31 4TA

Welcome to the RAC

Your cover details
Dear Mr Colbourn Policy number
Thank you for buying RAC European Breakdown Cover EBC000120563525
We’re delighted to enclose your policy schedule and policy booklet. Please take a Level of cover
moment to read through the information carefully and make sure you’re aware
of all the benefits to which you’re entitled. Comprehensive - Single Trip
Policy
We’ve been rescuing motorists in Europe for over 108 years and championing
their rights in the UK for 125 years. And we’ll continue to be there for our Start Date
members on the road ahead providing products and services to meet your 25 August 2022
motoring needs. Don’t forget, if you want to find the best route, we have a free
route planning service - visit rac.co.uk/routeplanner for more information.
Save 10% on RAC Travel Insurance
We want to ensure you’re looked after every step of the way and as a valued RAC
member you’re entitled to 10% off RAC Travel Insurance^. Call us today on
0330 159 0410 or visit rac.co.uk/holiday to get a quote.
And finally if you’d like to continue to enjoy peace of mind motoring when you get
back home, why not take out RAC UK Breakdown cover? For more information
call 0330 159 0799 or visit rac.co.uk
Bon Voyage

Andy Baker
Managing Director, RAC membership
P.S. Have you seen our European Driving Kits in the new online shop? Visit
rac.co.uk/shop - with over 80,000 products you’ll find everything you need to keep
your car on the road.

rac.co.uk
^You must have a standalone RAC Breakdown policy or RAC Car Insurance policy and provide your membership or policy number at the time of purchase to qualify for the 10% discount. RAC Travel
Insurance must be purchased directly from us and this discount is not available on price comparison or cashback websites. The discount will not apply to extended gadget cover. This offer can be
withdrawn or amended at any time.
Our member services team are available Weekdays 8am - 7pm, Saturdays 9am - 5pm, Bank Holidays 9am - 5pm. 03 numbers are charged at national call rates and included in inclusive minute plans from
landlines and mobiles . Calls may be monitored and/or recorded.
Breakdown cover arranged and administered by RAC Financial Services Ltd (Registered No 05171817) and provided by RAC Motoring Services (Registered No 01424399) and/or RAC Insurance Ltd
(Registered No 02355834). Registered in England and Wales; Registered Offices: RAC House, Brockhurst Crescent, Walsall WS5 4AW. RAC Motoring Services and RAC Financial Services Ltd are
authorised and regulated by the Financial Conduct Authority. RAC Insurance Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential
Regulation Authority.
EU.POL.0821/EBC.SCH.FS.1016/IM.BREX.1221/IM.EU.IPID.0122
Your European Breakdown policy schedule Member Services team

Your policy schedule provides details of the cover you have selected and your payment
0330 159 0799
method. Please read your policy schedule with your policy booklet and any
addendums provided, to ensure your current cover level still meets your needs.

Policy holder Policy number

EBC000120563525
Mr Colbourn

Home address Start Date

27 Furze Park Road, Bratton Fleming, Barnstaple, Devon, EX31 4TA 25 August 2022

Policy Period Renewal Date

09 September 2022
25 August 2022 - 08 September 2022

Level of cover Schedule Date

31 August 2022
Comprehensive Vehicle Based - Single Trip Policy

Countries covered
Check your details
Zone 1 Please check your details and
Includes the following countries - Andorra, Belgium, France, Germany, Republic of let us know if anything needs
Ireland, Luxembourg, Netherlands, Monaco to be changed.

Vehicle details

Vehicle Make & Model Registration Year of Reg. Towing Important information
You may already have
VOLKSWAGEN, PASSAT SE TDI LB56VFM 2006 Yes
European breakdown cover
with a packaged bank
Number of people travelling
account, or as part of your car
9 insurance. If so, please check
that you still need this cover.
Details of your cover
Useful telephone numbers and
Section names in policy booklet Comprehensive - Claim limits information about calling us
Limits of cover 1 claim in UK & 1 claim in Europe, per journey,
up to 3 claims per policy period If you break down in Europe
Roadside assistance in the UK Up to £300 please use the following
48 hours prior to planned departure date numbers to call for assistance
Onward travel in the UK Hire car: Up to 6 days, or if you are not eligible
for our hire car a reimbursement limit of up to Broken down in France or
£125 per day, up to a maximum of £750 Monaco
Roadside assistance in Europe Unlimited From a landline
Garage Labour up to £150 if repairs can be
0800 94 20 44
completed on the same day

Missed Connection 1 claim, up to £500 per claim From a mobile

Onward Travel in Europe Additional transport limit: 0033 472 435244
(including recovering you and your up to £125 per day, up to a maximum of £1,500
or
passengers to the UK) Broken down in Europe
Additional accommodation expenses (room
only): Europe
up to £50 per person, per day, up to a
maximum of £500 00 33 472 43 52 44
Getting your vehicle home Costs up to £500, or the market value of your From Belarus or Russia
(providing your vehicle is not beyond vehicle, whichever is greater.
81033 472 435244
economical repair) Hire car - Up to £40 per day for 3 consecutive
days
From Republic of Ireland
Vehicle break in emergency repairs Up to £180
1 800 535 005
Replacement Driver Covered
European legal care ü In Europe
Roaming fees may apply when
making or receiving calls, please
Important notice contact your mobile phone provider
for more information. It may not
In the event your vehicle needs to be brought back to the UK following a breakdown in Europe, we always be possible for us to return a
will need your log book (V5C), so please take this with you. Cover under "Getting your vehicle call to a mobile phone. Please note
home" may be delayed or refused if the document is not available. European Rescue does not cover
the cost of making or receiving
Please note, additional requirements for driving abroad apply. Please check www.gov.uk for telephone calls.
details before you travel.

Your payment schedule

You have chosen to pay for your European Breakdown Cover by Credit Card and RAC Financial
Services Ltd will collect your payment on behalf of RAC Motoring Services
and RAC Insurance Ltd.

European Breakdown cover £179.40

Your price £179.40

Including insurance premium tax

Last 4 digits of card number 4007

Card expiry date 09/22

Amount paid £179.40

Frequency of payment Single Payment by Credit Card

Payment date 24/08/2022

PLEASE KEEP FOR YOUR RECORDS

Our member services team are available Weekdays 8am - 7pm, Saturdays 9am - 5pm, Bank Holidays 9am - 5pm. 03 numbers are charged at national call rates and included in
inclusive minute plans from landlines and mobiles. Calls may be monitored and/or recorded.

Breakdown cover arranged and administered by RAC Financial Services Ltd (Registered No 05171817) and provided by RAC Motoring Services (Registered No 01424399) and/or RAC
Insurance Ltd (Registered No 02355834). Registered in England and Wales; Registered Offices: RAC House, Brockhurst Crescent, Walsall WS5 4AW. RAC Motoring Services and RAC
Financial Services Ltd are authorised and regulated by the Financial Conduct Authority. RAC Insurance Ltd is authorised by the Prudential Regulation Authority and regulated by the
Financial Conduct Authority and the Prudential Regulation Authority.

EU.POL.0821/EBC.SCH.FS.1016/IM.EU.IPID.0122
Driving in the EU after Brexit
Following the January’21 Brexit trade agreement you’ll need to take additional documents with you when
driving in Europe.

For more information please check out

rac.co.uk/brexit
gov.uk/guidance

Item

• Contact your insurer to check if you need a green card which is an

• internationally recognised certificate of insurance. You’ll need to carry multiple
• green cards if:
Insurance
• – you have two policies covering the duration of your trip, for example, if your
green card
• – policy renews while you’re away
• – your vehicle is towing a trailer or caravan, you’ll need one for the towing
• – vehicle and one for the trailer/caravan. You also need separate trailer
• – insurance in some countries

• Take your vehicle log book, known as the V5C from the DVLA, to show you’re
• the registered keeper
• In the event we need to bring your broken-down vehicle home we won’t be
Vehicle log book • able to do this without a copy of the vehicle log book, so we recommend you
• take the original and a copy with you
• If you’re using a hired or leased vehicle you’ll need the VE103 certificate to
• show you’re allowed to use it abroad

• Display a UK sticker, not GB, on the rear of your vehicle, even if the number
UK sticker
• plate has the EU symbol. This is not needed in the Republic of Ireland

• You’ll only need to obtain an IDP if you don’t carry a photocard driving licence
• – for example, if you only have a paper licence. You can obtain an IDP from the
• Post Office at a cost of £5.50. It’s important to realise that different countries
International Driving
Permits (IDPs) • require different types of IDP and you may need more than one type depending
• on which countries you plan to drive through. These should be taken alongside
• your paper GB or NI driving licence. Different rules apply for those with
• licences issued in the Channel Islands, the Isle of Man and Gibraltar

• Some commercial and non-commercial trailers need to be registered

Trailer registration • before towing them to or through most EU and EEA countries. Find out
• more at gov.uk/guidance

• Check and follow the Government website for taking pets abroad at
Pets
• gov.uk/guidance
A special offer, just for you.
Get 7.5% off P&O Ferries + free priority boarding.

Your next adventure, for less.

Whether you fancy hopping over to Ireland or a trip to Europe, P&O will take you there.
And as an RAC member, you’re eligible for a special offer:
· 7.5% discount on your next booking
· Plus free priority boarding to make your trip totally hassle free.

Dover to Calais Hull to Rotterdam Hull to Zeebrugge Cairnryan to Larne

A quick 90-minute Get a head start A few miles away Belfast less than
crossing time to Holland from Bruges an hour away

Go to racbenefits.co.uk/P&O
Call 0330 159 8800 and quote RACFPB-12
Subject to availability. Some exclusion dates apply. Available to book through direct channels only i.e. website and call centre only. FREE priority boarding is for either the outbound or return journey. Dover to Calais: this
offer is available for travel with motorised vehicles only i.e. excludes our Foot Passenger service and travel with Bicycles; applicable to Single, Standard Return and 5 Day tickets only i.e. excludes day trip and 2 day return
tickets. Cairnryan to Larne: applicable to Single and Standard Return tickets only i.e. excludes short duration tickets such as the 30 hour ticket; not applicable to the special pricing for midweek travel with a motorhome or a
car & caravan; Hull to Zeebrugge or Rotterdam ; not applicable to mini cruise bookings; not applicable to Foot Passenger services or travel with a bicycle; only valid for free Priority Boarding on Hull to Rotterdam route only.
POferries.com.
EBC.P&O.LFLT.1019.CRS-594
Breakdown Insurance
Insurance Product Information Document
Company: RAC Insurance Ltd
Product: RAC European Breakdown Cover
Breakdown cover arranged and administered by RAC Financial Services Limited (313989) and provided by RAC Motoring Services (310208)
and/or RAC Insurance Ltd (202737). Registered in England & Wales, United Kingdom; Registered Offices: RAC House, Brockhurst Crescent,
Walsall WS5 4AW. RAC Motoring Services and RAC Financial Services Limited are authorised and regulated by the Financial Conduct
Authority. RAC Insurance Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the
Prudential Regulation Authority.

This document provides a summary of the key information regarding RAC Breakdown Insurance. Please refer to the full RAC breakdown terms and
conditions and your schedule for more information about your chosen cover.

What is this type of insurance?

RAC European Breakdown Insurance is intended to offer services relating to the breakdown of vehicles in Europe. It meets the demands and
needs of those who wish to ensure the risk of the breakdown of vehicles is met now and in the future, and where additional cover is chosen, that
certain additional risks relating to the breakdown of vehicles are met.

What is insured? What is not insured?

Roadside Assistance Any breakdown which has occurred prior to purchase
Roadside assistance in Europe, recovery to a local garage and Anything which is not a breakdown e.g. a road traffic collision
a contribution towards diagnosis and repairs Vehicles used for business
Onward Travel The cost of any parts
Alternative transport or accomodation whilst the vehicle is Any resource or equipment required to repair or recover a vehicle
repaired (if you purchase Comprehensive Plus cover you which is not normally carried by RAC
can choose both) Vehicles not holding a valid MOT, tax or insurance certificate
Getting your vehicle home
Help getting you and your vehicle home if it cannot be repaired
by your planned return date
The following sections of cover are only available with
Comprehensive or Comprehensive Plus cover:
Roadside Assistance in UK
• Roadside assistance in the UK immediately before or during
your journey to Europe. Tow to a local garage or back home if
RAC cannot repair at roadside
Onward travel in the UK
Are there any restrictions on cover?
• A hire car to use to continue your journey if your vehicle cannot
be repaired before your planned departure date Your vehicle must be UK registered and less than:
Missed Connection • 3.5 tonnes
• Replacement ticket if you miss your pre-booked car ferry/train • 7 metres long (including a tow bar)
due to a breakdown
• 2.55 metres wide
Replacement Driver
• 3 metres high
• Replacement driver if you or your passengers cannot drive the
vehicle due to illness or injury • Motorcycles must be over 121 cc
If you have an annual policy your journey must be no longer than
The following is an optional upgrade: 90 days
Caravan and Trailers Journeys must start and end in UK and you must be at least
1/4 mile from home
• RAC will provide cover for a broken down caravan or trailer
RAC will not transport your vehicle home from Europe if it is
beyond economic repair
There are limits on the number of claims you can make and the
amount of cover per section. Please see your schedule and terms
and conditions
Caravan and Trailers
• Are only covered when attached to your vehicle and where
additional cover is added
 Where am I covered?
You can choose which zones are covered and this will be shown on your schedule:
Zone 1 covers Andorra, Belgium, France, Germany, Luxembourg, Monaco, Netherlands & Republic of Ireland
Zone 2 covers Zone 1 plus Austria, Denmark, Finland, Gibraltar, Italy, Liechtenstein, Norway, Portugal, San Marino,
Spain (excluding Ceuta, Melilla and the Canary Islands), Sweden, Switzerland & Vatican City
Zone 3 covers Zone 1 & 2 plus Albania, Armenia, Azerbaijan, Belarus, Bosnia Herzegovina, Bulgaria, Croatia, Cyprus (South), Czech Republic,
Estonia, Georgia, Greece, Hungary, Kosovo, Latvia, Lithuania, Malta, Moldova, Montenegro, Poland, Republic of North Macedonia, Romania,
Russian Mainland (west of the Urals), Serbia, Slovakia, Slovenia, Turkey in Europe plus Uskudar & Ukraine. You are also covered in England,
Scotland, Wales, Northern Ireland, Jersey, Guernsey and the Isle of Man for UK sections of cover
Offshore islands of the above, except overseas territories outside of Europe

What are my obligations?

• You must take reasonable care to complete any questions RAC ask you accurately when purchasing this Breakdown Insurance
• You must update RAC straight away if you wish to change your details, such as who is covered, your address and vehicle
• You must ensure your vehicle is in a legal and roadworthy condition
• You must report a breakdown to the RAC straight away, follow their instructions and comply with their full terms and conditions

When and how do I pay?

• Payment will be required on or before the start date selected by you

• You can pay by debit card, credit card or direct debit
• The schedule will highlight when your renewal payment is due. Payment will be taken on that date through your selected payment method if
you have given permission to RAC to do so
If you have a membership that renews automatically and you'd like to stop this from happening, you can:
• Visit rac.co.uk/renewal
• Call us on 0330 159 0360 to let us know
If you do this, your membership won't continue next time - you'll need to call us at renewal to stay covered

When does the cover start and end? How do I cancel the contract?

• The start date is the date selected by you You may cancel your policy by contacting RAC customer services
• The start and end date will be shown on your schedule on 0330 159 0360

IM.EU.IPID.0122