IGOR DMITRIEV
FOUNDER & CEO | MTF INSTITUTE OF MANAGEMENT, TECHNOLOGY & FINANCE
x@x | gtf.pt | +351 x | Lisbon, Portugal | linkedin.com/in/igordmitriev
PROFILE
Collaborative and strategic thinker
committed to directing and guiding of
business launch and development,
large-scale digital transformations.
Adept in developing and executing
digital strategy across company
footprint while partnering with
ecosystem of partners to deliver change
at the intersection of technology,
communication, and transformative
processes. High aptitude for driving
business value through full-scope digital
management, process implementation,
and continuous improvement.
CORE PROFICIENCIES
• Product & Pricing Management
• Strategic Planning & Execution
• Stakeholder Communication
• Solution Ideation & Implementation
• Continuous Process Improvement
• Budget & Resource Management
• Technical Leadership & Development
• Regulatory Compliance
• Business Process Development
EDUCATION
M.S., M.B.A.
Boston University, Boston, MA, USA
M.S., Engineering Tech Management
State University of New York, NY, USA
M.S., Informatics & Economics
St. Petersburg State University of
Economics, St. Petersburg, Russia
PROFESSIONAL EXPERIENCE
Founder & CEO 2021 to Present
MTF Institute of Management, Technology & Finance, Lisbon, Portugal, gtf.pt
Global educational and research institute with HQ at Lisbon, Portugal, focused on
higher & professional hybrid (on-campus and online) education at areas: Business
& Administration, Science & Technology, Banking & Finance. MTF R&D center
focused on research activities at areas: Artificial Intelligence, Machine Learning,
Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets,
Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of
Things. MTF is the official partner of: IBM, Intel, Microsoft, member of the
Portuguese Chamber of Commerce and Industry, resident of FinTech House. MTF
is present in 205 countries and has been chosen by more than 250,000 students.
Head of Consumer Lending Business 2021 to 2023
Societe Generale Banking Group, CIS region
End to end managing of all directions of the business line: multi/omni channels
sales & service, digital business and partnership, IT development and digitization,
financial / PnL model, pricing & products/ bundling model / product marketing, life
insurance pricing and product model / partnership, processes management (credit,
sales, service), CRM / CX / CustDev / CS Management, Risks / Legal Management.
• Fulfilled up to 120% of annual budget and increased clients’ segments
profitability. Launched set of new products and process optimization stages.
• Implemented agile structure of consumer lending business (including digital,
crm, risks, IT functions). Developed 2025 Business and Product Strategy
Chief Marketing, Products & Digital Officer 2019 to 2021
Societe Generale, Mortgage and Housing Business, CIS region
Supervise and mentor 30 direct reports and 120+ indirect reports across multi-
disciplinary teams. Set, execute, and manage product, marketing & digital
roadmap to enhance customer engagement, differentiate digital experience, and
maintain company relevance within evolving environment. Identify and
implement business improvements to enhance efficiency across business lines.
• Increased share of digital sales from 20% to 60% of total sales over 5 years by
building B2B and B2C digital channels to increase digital marketing efficiency.
• Fulfilled up to 110% of annual sales plan and enabled increase in profitability
by 150% by launching new products and processes despite global pandemic.
 PROFESSIONAL EXPERIENCE, CONTINUED

Chief Digital Officer 2016 to 2019

Societe Generale, DeltaCredit Mortgage Bank, CIS region

Reported directly to CEO and worked closely with interdisciplinary teams to facilitate shared understanding of product and
corresponding vision. Ensured alignment between product roadmap and customer requirements. Owned and delivered on
business objectives and initiatives. Partnered with stakeholders across business to develop and inform product strategy.
Identified and resolved strategic issues to enable team to meet financial and technical goals. Implemented processes and
solutions to improve quality and process development. Built and coached cross-functional teams to define requirements and
design features driving product fit and growth.

• Increased budget usage efficiency by 40% and increased time-to-market efficiency by creating and mentoring in-house agile
digital development team.

• Decreased digital acquisition costs by 10% year-over-year (YoY) by redeveloping client and partner digital journeys.

• Increased call center productivity by 30% year-over-year (YoY) by developing robust call management system from scratch.

Head of Consulting & Pre-sales, Software Vendor & Integrator, CIS region 2015 to 2016
• Increased channel sales by 30% by implementing new functionality across client platforms.

• Increased lead generation by up to 50% by introducing internal CRM system for B2B sales.

Founder & CEO, BankingExpert, City Service Center, CIS region 2013 to 2015
• Built business from ground up, expanding client base from zero to 25 corporate clients. Reached break-even point within
first year of operation.

• Designed, developed, and implemented processes from scratch, onboarding 20+ bank partners, increasing revenue up to
40% year-over-year (YoY).

Head of Sales Channels Development & Coordination, Bank “Saint-Petersburg”, CIS region 2011 to 2013

Implemented Microsoft Dynamics CRM and sales managements systems for retail, corporate, and VIP banking customers.
Introduced and deployed technology solutions to improve customer-bank interactions. Enhanced delivery channel efficiency to
increase services at reduced costs. Communicated strategies, objectives, and performance results to leadership and cross-
functional teams. Delivered process improvement recommendations for channel development.

• Enabled 30% sales increase by introducing and implementing CRM and sales management system software solutions.

Senior Sales Channels Development & Coordination Specialist, Raiffeisen Bank, CIS region 2006 to 2011

Different roles at areas of Trade and Service, Business Development, Direct Sales, CIS region, 2001 to 2006

PROFESSIONAL DEVELOPMENT & AWARDS

Six Sigma Black Belt, 2020

Digital Product Management Program, Digital Transformation Leadership Program, Boston University, 2019
Digital Transformation Program, University of Virginia, 2018
Innovation Awards, Societe Generale, 2018, Raiffeisen, 2010 | Top Project Manager Awards, Bank Saint-Petersburg, 2011-12