DEEPAK KUMAR

deepakansh00@gmail.com
www.linkedin.com/in/deepak-kumar-71b020203
+91-8092329995

OBJECTIVE:

To obtain a challenging position in an esteemed organization where I can sharpen my existing skills and pick up new
skills to enhance my knowledge while being innovative and flexible and tobecome an asset to the Organization.

PROFESSIONAL SUMMARY:

 Over 2+ years of professional IT experience in Control-M tool.

 Currently working as BMC Control-M Scheduler/Admin providing support to L1/ L2/L3 Activitieson
Distributed environment.
 Focused technical and troubleshooting skills with experience in IT Infrastructure Batch Scheduling Project and
Server Monitoring.
 Hands on knowledge on UNIX and Windows operating system.
 Proven skills in problem resolution and follow through with the ability to bring in newtechnology to
streamline or improve processing.
 An adaptable professional, with strong interpersonal and oral communication skills, focused on providing
quality service to internal and external customers by taking ownership of issues or projects.

TECHNICAL SKILLS:
 Scheduling Tools: BMC Control-M 9.0
 Ticketing Tools: Service Now (Incident Management Tool)
 Monitoring Tools: Netcool
 Database: MySQL
 Operating System: Windows and Linux
 Azure
 Red hat 9

PROFESSIONAL EXPERIENCE:

OCTOBER 2021 – TILL NOW

ANALYST,
HCL TECHNOLOGIES LIMITED
Client: JOHNSON & JOHNSON

Control-M Workload Automation Admin: (Scheduling)

 Applications: BMC Control-M ver9.0.

 Handled different Change requests to delete, change, and reactivate the job in Control-M.
 Validation and verification of XML’s before migrating Batch Jobs into production.
 Managing incident, changes and problem tickets is the key deliverable associated with it.
 Creating table specific User daily, cyclic jobs, file transfer jobs, database jobs managing Time Zone
Tables.
 Removing the job from schedule for next day, Removing In conditions, adding new conditions to Jobs.
 Configuring Node group and Shout destinations which include Agent testing (ctmping), shout testing
through dummy jobs.
 Creation, Modification and troubleshooting Quantitative Resource (QR) and Control Resource (CR).
 Creating new Calendars based on the requests. Responsible for updating yearend calendars
 Handling issues on call, Finding out the reason for failure, delay of the job. Also for the job not loaded for
Particular day. Overall identifying RCAs and giving preventive measures.
 Providing information to application team regarding job schedule, IN and out conditions of the job or any
other information related to Job.
  Setting different kind of alerts such "job running longer than the expected time", "Job start alert", Job
late alert.
 Giving KT to L1 team for monitoring related stuff, also L2 level to interested employees
 Working with Control M Forecast to generate job forecast’s for applications.
 Providing assistance during Migration/Consolidation.

Control-M Workload Automation: (Monitoring)

 Handling different Kind of alerts such as "job late start alert", "Job start Alert", "Job Failure Alert", "Job
running longer than the expected time" and informing the same to application teams as mentioned in the
Documentation. Performing further feasibility study for the takeover of the “Trac and Trace” batch
schedules within Control-M for the end client.
 Performing of different type’s production job requests i.e. order force, Run jobs with different
parameters, Delete, Force OK jobs and verify their execution.
 Reporting all production batch job failures identified in Control-m through ticketing tool Pulse and Phone call
escalation within SLAs.
 The role consisted of the overview of the batch schedules, what are all the jobs, their purpose,
sequence/dependencies.
 Checklist: Daily batch & Daily checklist. Performing everything on time as per the checklist.
 Executing and monitoring jobs in production environment and scheduling them to ensure all jobs and
reports execute successfully.
 Interact with Clients on a daily Basis for the daily and weekly updates related to Site
performance like Severity issues handled, Productivity, etc.
 Providing detailed reports on any outages or major incidents experienced in the production environment
relating to the services directly supervised Scheduling new jobs and monitoring jobs into the production.

EDUCATION:

SEPTEMBER 2017– AUGUST 2021 B-

B.TECH

ACCURATE INSTITUTE OF MANAGEMENT AND TECHNOLOGY, G.NOIDA with 74%

DECLARATION:

I hereby declare that the information furnished above is true to the best of my knowledge.