ZANELE Key Accounts Support

Aspiring Project Manager

MODISE Client Services
Professional

PROFILE CONTACT
Organized and focused Key Accounts
0760235325
Support with expertise on completing
various clerical tasks and offering staff www.linkedin.com/in/portia-
support. Keen attention to detail and strong zanelemodise-921013
decision-making skills to manage multiple, (LinkedIn)
concurrent tasks. Self-motivated work ethic
to perform effectively in independent or zmodise0@gmail.com
team environments.

EXPERIENCE SKILLS

Key Accounts Support at • Administration

We Do IT Solutions • Business Strategy
Current Occupation
• Call Centres
Establish and maintain a professional relationship • Team Management
with clients. Coordinate with various teams so that
the customer’s expectations are met. Help develop • Client Liaison
initiatives to increase customer satisfaction and
retention. Assist all teams to meet financial targets
• Insurance
and growth objectives. Help management with • Project Management
company-wide strategic planning. Upsell
company’s services and solutions. Set-up meetings • Strategic Planning
with Sales team to introduce new products to client.
Sage Accounting (quoting, invoicing, statements
etc.) Assess client’s requirements and assist with EDUCATION
plans to meet those requirements as well as
business objectives. Co-ordinate projects. Allocate
staff.

University Of Cape Town

Claims Advisor at Outsurance November 2022
2015 – 2017 Project Management Foundations Course

Attend to day-to-day non-motor claims, handling

across various products and to provide supervisory
oversight over a defined area and handling and
settling non-motor own damage claims in
accordance with applicable policies and standard Bedfordview High School
operating procedures. November 2010
Matric with Admission to Diploma