Anuraj Sharma

A-107 Raju Park, 110062

Anurajsharma2005@gmail.com | 8700797206

With a focus on efficiency, innovation, and strategic thinking, I consistently strive to exceed goals and
deliver high-quality outcomes. Combining dedication to continuous improvement and a solution-oriented
mindset, I am committed to making a meaningful impact and driving success for the company.

Professional Experience
Monkoodog 02/21 - 04/22
C.R.M / sales Lead

Monkoodog was a tech based startup helping people with managing their pets easily through the app.

• My main responsibilities with monkoodog was mainly handling sales + customer support both inbound
and outbound
•
• Also on the side i was also managing a small team of interns for customer support.

Broomees Pvt Ltd 11/22 - 07/23

C.R.M

Broomees was a tech based startup

Trying to organise a very unorganised industry which is domestic househelp.

• •My main responsibilities with the company is to provide a satisfactory customer experience.
•
• •handling inbound and outbound data.
•
• •Helping customers with their queries or escalation's and provide them a resolution.
•
• • I used to do around 400+ attempted outbound calls a day, as well take 50+ Answered inbound calls a
day my average talktime was about 3 to 4 hours.

FITPASS 09/23 - 01/24

Sales Associate

FITPASS was a all in one app for fitness related services like gym,home workout etc.

• • My main responsibilities was to convert the converting leads into successful sales and driving
conversions.
•
• • My daily call target was 200 calls a day and my average rate of revenue Target achieved was at 90 plus %

Education
N.I.O.S 02/20 - 01/21
Higher Secondary Education - 12TH
IGNOU 07/22
B.C.A

• Currently pursuing

Projects
Dog-walking Service Management - At (Monkoodog)

• Project Overview: As the manager of a dogwalking service, I successfully coordinated and streamlined
daily operations,
•
• ensuring efficient scheduling, client communication, and the well-being of our pet companions.
Implemented organizational strategies to enhance the overall experience for both clients and walkers,
fostering a reliable and enjoyable dogwalking service.

Key Skills
• Sales
•
• Customer support
•
• Chat support
•
• Team handling
•
• Logistics man

Interests
• GYM
•
• RUNNING
•
• PHILOSOPHY
•
• READING
•
• MEDITATION