SBA GRADE 8 TERM 1 WORD PROCESSOR

Question 1
You are required to use a word processing program for this question.
(a) Open a new blank word processing document. [1]
(b) Type your name, examination number and school/centre name in the footer. [1]
Type the following text:
SOCIAL NETWORKING
Social networking platforms are used by organisation to improve communication and
productivity by disseminating information among different groups of employees in a more
efficient manner.
The advantages and disadvantages of social media are as follows.
Advantages
• Facilities open communication.
• Allows employees to discuss ideas.
• Provides an opportunity to widen business contracts.
• Targets a wide audience.
• Improves business reputation and client base.
• Expands market research.
Disadvantages
• Susceptible to fraud
• Potentially results to hate speech
• Destructs normal business operations
Employers do have the right to ban computer activity that is not work related, this approach
may not yield optimal results.
If employees are to be allowed access to social networking platforms then a comprehensive
and well defined policy should be established to prevent abuses.
(i) Change the font style for title to 18pts, font colour red, font type Tahoma. [1]
(ii) Apply double line spacing for the text under the sub title “Advantages”. [1]
(iii) Apply a 4 lined drop cap on the first letter of first paragraph. [1]

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 (iv) Apply a two-columns format with a line between for the text with the two subtitles
such that “Advantages” are to the left column and “Disadvantages” are in the right
column. [1]
(v) Apply bold, italic and underline to subtitles “Advantages” and “Disadvantages”.
[1]
(vi) Insert a water mark with the text “social media” on the document of a font size of
20 and running diagonally from left to right. [1]
(vii) Insert page numbers at the bottom centre of every page. [1]
(viii) Insert the text “social networks” as a header aligned to the right. Apply italics to the
header. [1]
Print the document.

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SBA GRADE 8 TERM 1 SPREADSHEETS (EXCEL)
Question 2
You are required to use Microsoft Excel Spreadsheet program for this question
(a) Open a new worksheet and change the page layout to landscape. [1]
(b) Type your name, examination number and school/centre name in the header. [1]
Type the data as shown in the worksheet below.

A B C D
1
2 BOOK TITLE Number in Cost Price Total
Stock (K) Cost (K)
3 Nthanozi Tisaziwale by A.D Mvula 342 35
4 Mwai Wanga by J.N Zulu 132 65
5 Chibwana Ndi Ukwati by J.E Zulu 401 50
6 Mkoko by A.U Mwale 111 40
7 Nzeru Zakale by Stevenson Kumakanga 532 60
8 Amake Joni by I. Milingo 423 120
9 Palimfa Pali Mabvuto by P.H Chiwona 512 100
10 Nsoka Ndi Mwai by S. Kumakanga 256 55
11 Ungamubale Wotere by F.C Jere 176 70
12 Timtsatirengoza by A Chongo 333 30
13
14 Overall Cost

(a) Type the title “MANDEVU BOOK STORE” in cell A1 and merge and centre through
A1:D1. [1]
(b) Format the heading ‘MANDEVU BOOK STORE’ to 24 pt font size, font style Algerian
and apply the bold attribute. [1]
(c) In cell D3 use the formula, (Number in Stock) x (Cost Price) to find the TOTAL
COST for the sale of each book title. [1]
(d) Replicate this formula through to D12 [1]
(e) In cell D14, type the function to find the overall cost of books. [1]
(f) Highlight the spreadsheet and format it to show all borders. [1]
(g) Using column, A and D only, create a 3-D pie chart, add category name and
percentage attributes to the pie chart. [1]
(h) Click on show formulas. [1]
Print the worksheet and pie chart.

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SBA GRADE 8 TERM 2 PRESENTATION (POWERPOINT)
Question 3
You are required to use Microsoft PowerPoint Presentation Program for this
question.
(a) Open a blank PowerPoint presentation and type your name, examination number and
centre name in the footer. [1]
(b) On title slide, type the heading “GRADE 9 RESULTS ANALYSIS” in the title frame and
type “TERM 2 MOCK EXAMINATION 2020” in the subtitle frame. Centre align both
frames. [1]
(c) Format the font size of the heading to 48 pts, font type Air and font size of the sub
heading to 44 pts, font type Air. Apply the shadow attribute to both the heading and the
sub heading. [1]
(d) Insert the “Title and Content” Slide layout as Slide 2. Create the table below.

2020 TERM 2 MOCK EXAMINATION

SNO. SUBJECTS NUMBER OF CANDIDATES SAT
1. English 219
2. Mathematics 216
3. Integrated Science 224
4. Business Studies 226
5. Computer Studies 60
6. Religious Education 215
7. Social Studies 227
8. Cinyanja 226

- Format the table to light style 3. [1]

(e) On Slide 3, use “Content with Caption” Slide:
- On click to add title frame, type the heading “CHALLENGES FACED BY CANDIDATES
DURING MOCK EXAMINATION” [1]
- On click to add text, use the square bulletin to type the following.
• Failure to adhere to examination rules.
• Failure to remember their examination numbers.
• Some candidates can hardly read or write.
• Reporting late for examination.
• Some candidates sit for papers on empty stomachs. [1]

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(f) On the right pane in, “click to add text” frame: insert a chart/graph using clustered
cylinder chart layout. Use (column A2:A8 and J2:J8 from the table below. [2]

(g) Format the graph by adding category name and percentage. [1]
(h) Change the number of slides to printed per page to two (2). [1]
Print the slides.

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SBA GRADE 8 TERM 3 DESKTOP PUBLISHING (MICROSOFT PUBLISHER)
Question 4
You are required to use a Desktop Publishing Program Microsoft Publisher for this
question.
(a) Open a publication software. Choose an art left calendar template. [1]
(b) On Customize Task Pane: choose colour scheme Aqua, font scheme Courier New Bold
option. Enter business information of your school. [1]
(c) Set the page orientation to be landscape and one year per page. [1]
(d) Set Calendar dates and year for 2022. [1]
(e) Generate the calendar by clicking on CREATE.
(f) Enter the title to read JUSTIN KABWE COMBINED SCHOOL ICT CLUB 2022. Change the
font of the title to Almonte Snow 24 pt. Change the font colour to dark blue. [1]
(g) Replace the current image with pupils in the computer lab.
- Use a variety of fills.
- Use a variety of outlines.
- Adjust the size of the picture to fit the picture frame. [1]
(h) Edit the image by making it an overall blue colour. [1]
(i) Add the following events to the right side of the calendar:
- 1st January New Year
- 8th March International Women’s Day
- 12th March Youth Day
- 10th April Good Friday
- 11th April Holy Saturday
- 13th April Easter Monday
- 1st May Labour Day
- 25th May Africa Day
- 6th July Heroes Day
- 7th July Unity Day
- 3rd August Zambia Farmers Day
- 19th October Zambian National Day of Prayer
- 24th October Zambian Independence Day
- 25th December Christmas Day [1]
(j) Type your name, examination number and school/centre name in the footer. [1]
Print the publication.

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SBA GRADE 9 TERM 1 WORD PROCESSOR
Question 5
You are required to use a word processing program for this question.
(a) Open a new blank word processing document. [1]
(b) Type your name, examination number and school/centre name in the footer. [1]
Type the following text:
COMPUTERS IN A WORK PLACE
Today, a huge number of white-collar workers use computers in their daily work. Most
of these workers also have access to the Internet. Using the Internet for work purposes is
becoming more and more common and, most of the time, is quite effective. Some organizations
are finding, though, that a number of their workers do abuse the Internet. The abuse tends to
occur in two forms.
The first type of abuse they find is that a large number of employees visit sites that are
not related in any way to their work. Some of the sites that workers visit contain material that
is very offensive to others. The problem is more serious when offensive e-mails or material
from websites are sent to other employees. In some cases, the courts have found that these
materials create a hostile work environment. The second type of abuse is the waste of work
time. Employees who spend excessive amounts of time surfing the Internet simply are not
doing the work they are paid to do.
A number of large companies are trying to deal with this problem by buying software
that they use to track the sites that workers access from their computers. These companies
warn all of their employees that visiting offensive sites at work can have major consequences
and might even result in job loss. They tend to be a little more lenient on the time abuse issue
and often treat the Internet the same way that they deal with the telephone. Limited personal
use of the Internet or e-mail is not a major problem. If the use becomes excessive, then action
is taken.
(a) Change the font style of the title to Comic Sans, font size 18 pt and centre align. [1]
(b) Set the font size of the entire document to 12pt and font face to Tahoma. [1]
(c) Change the line spacing of the whole document to 1.5. [1]
(d) Bold face and underline the text occurrence ‘Internet’ in the document. [1]
(e) Set all the margins of the entire document to 2cm. [1]
(f) Format the document to two columns except the title and insert a line between columns.
[1]
(g) Insert the clip/image of your choice after paragraph two. [1]
(h) Apply a 4 lined drop cap on the first letter of three paragraphs. [1]
Print the document

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SBA GRADE 9 TERM 1 SPREADSHEETS (EXCEL)
Question 6
You are required to use Microsoft Excel Spreadsheet program for this question
(a) Open a new worksheet and change the page layout to landscape. [1]
(b) Type your name, examination number and school/centre name in the header. [1]
Type the data as shown in the worksheet below.

(a) Merge and centre the cell range A1:L1, font size 14 pt and font style Algerian. [1]
(b) Type a formula in cell I4 to calculate the total sales for milk for the week. Copy the
formula in I4 through to I9. [1]
(c) Add a formula in cell J4 to find the average number sold for milk for the week.
Format the average to display three decimal places. Copy the formula in J4 through
to J9. [1]
(d) In cell K4: use the total stock from cell B4 to determine how much milk is in stock
at the end of the week. Copy the formula in K4 through K9. [1]
(e) In cell L4: Mwachiyeya is not happy with the number of sales on a Saturday and
wants to set a new target for his staff. To set the new target, you must multiply the
existing Saturday sales figure for each item by 4 and divide that amount by 3. Copy the
formula in L4 through to L9. Format the final answer to show zero decimal places. [1]
(f) Highlight the spreadsheet and format it to show all borders. [1]
(g) (i) In cell B11, insert the function to calculate total sold. Copy the formula in B11
through to L11
(ii) In cell B12, insert the function to calculate average sold. Copy the formula in B12
through to L12 [1]
(h) Use cell ranges A4 to A9, and I4 to I9 only to produce a bar graph which shows;
the x-axis labelled as STOCK ITEM and the y-axis labelled as TOTAL SALES and the
chart title as MWACHIYEYA’S GENERAL STORE SALES. [1]
Click on show formulas. Print the worksheet and the bar chart.

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SBA GRADE 9 TERM 2 PRESENTATION (POWERPOINT)
Question 7
You are required to use a Presentation program for this question.
(a) Open a new slide. [1]
(b) Type your name, examination number and school/centre name in the footer. [1]
(c) On title slide, in click to add title frame, type the heading “COMPUTER VIRUSES” and in
click to add subtitle frame, type the heading “UNDERSTANDING COMPUTER VIRUSES”.
[1]
(d) Format the font size of the heading to 48 pts, font type Air and font size of the sub
heading to 44 pts, font type Air. Apply the shadow attribute to both the heading and
the sub heading. [1]
(e) Slide 2: insert “Title and Content” slide layout. On Click to add title frame, type the
heading “DEFINITION OF A COMPUTER VIRUS”. [1]
On Click to add text frame, key in the following definition.
❖ An executable computer program written intentionally to alter the way a computer
operates without permission, to do harm to the computer.
(f) Slide 3: insert “Title and Content” slide layout. On Click to add title frame, type the
heading “SIGNS AND SYMPTOMS OF AN INFECTED COMPUTER”. [1]
On Click to add text frame, key in the following text:

❖ Reduced memory or disk space. ❖ Drive lights blink without reason.

❖ Files are overwritten or
damaged.
❖ Hard drive may be erased.
❖ Data is modified/corrupted.
❖ Change files and date stamp.
❖ Longer times are experienced when
loading programs.
❖ Slower system operation.

(g) Slide 4: insert “Title and Content” slide layout. On Click to add title frame, type the
heading “ATTRIBUTION OF COMPUTER VIRUSES”. [1]
On Click to add text frame, key in the following text:

❖ Auto replicating [self-replicating]. ❖ Duplicate copies of itself.

❖ Attaches itself to a program or ❖ It spreads.
file.
❖ It infects as it travels ❖ It is software.
❖ Reproduces itself. ❖ It can destroy.
❖ Distribute itself. ❖ It hides.

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 ❖ Copies itself.
(h) Slide 5: insert “Title and Content” slide layout. On Click to add title frame, type the
heading “DESTRUCTIVE EFFECTS OF COMPUTER VIRUSES”. [1]
On Click to add text frame, key in the following text:

❖ Cause damage to data ❖ Damage software, hardware and files.

❖ Extract data from machines for ❖ Damage the computer by damaging
spying or theft. programs.
❖ Slow machine performance ❖ Reformatting of the hard disk.
❖ Corrupt data ❖ Deletion of files.

(i) Slide 6: insert “Title and Content” slide layout. On Click to add title frame, type the
heading “HOW COMPUTERS ARE INFECTED WITH VIRUSES”. [1]
On Click to add text frame, key in the following text:

❖ Use of infected floppy diskettes ❖ Use of network files/direct connecting

on uninfected computers.
❖ Downloading unknown file, when
your computer is connected to
the internet.
❖ Opening an e-mail attachment.
E-mail attachments.
❖ Accepting unknown program
installations from the internet.
through networks.
❖ Software piracy [buying software from
unauthorised agents]. Pirated software.
❖ Booting a PC from an infected medium.
❖ Executing an infected program.
❖ Opening an infected file.
❖ Shareware.

(j) Slide 7: insert “Title and Content” slide layout. On Click to add title frame, type the
heading “ANTIVIRUS TOOL/PACKAGES/SOFTWARE”. [1]
On Click to add text frame, key in the following text:
❖ Dr. Solomon’s Antiviral Package. ❖ Protector Plus 2000 for Windowsver 7.
2..H03
❖ Norton Antivirus Package. ❖ Anti-Trojan Elitever 3.7.5
❖ AVG Antivirus. ❖ Panda Antivirus platinum 7ver 7.06
❖ Microsoft Antiviral Package. ❖ AntiSpyver 4.4.2
❖ McAfee VirusScan
❖ F-PROT anti-virus package.
Print the slides

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SBA GRADE 9 TERM 2 DESKTOP PUBLISHING (MICROSOFT PUBLISHER)
Question 8
You are required to use a Desktop Publishing Program Microsoft Publisher for this
question.
(a) Open the newsletter template named Perforation. On Customize Pane: choose colour
scheme Rain Forest, font scheme Adobe Devanagari.
On the business information field, enter the following information:
Individual Name: ICT CLUB.
Job position or title: ICT President
Organization Name: Justin Kabwe Combined School
Address:
▪ Primary business address: Justin Kabwe Combined School
▪ Address Line 1: P.O. Box 32726
▪ Address Line 2: Plot: 3204
Under Phone, Fax, and e-mail key the following:
- Phone: +211 138681
- Fax: 0211 806098
- e-mail: jkpsschool@yahoo.com
Tagline or motto: Success Nothing Less
Insert any choice of your logo and click save.
Under page size, select Two-page spread and click CREATE. [1]
(b) You only need the first page of the newsletter. Delete all the other pages using the
Navigation Pane on the left of the screen. [1]
(c) Change the title to read JUSTIN KABWE COMBINED SCHOOL ICT CLUB NEWSLETTER.
Insert today’s date in the placeholder for the date of the publication.
Change the font of the title to Almonte Snow 24 pt. Change the font colour to dark blue.
[1]

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(d) Enter the following points under Points of Interest: [3]

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(e) Insert a Clip Art image of pupils in the computer lab in the space right at the top of the
last column. [1]
(f) Replace the current image with CAMARA Logo.
- Use a variety of fills.
- Use a variety of outlines.
- Edit the image by making it an overall blue colour.
- Apply a 3 lined drop cap to all three paragraphs. [1]
(g) Add a lighter-blue outline to the Points of Interest text box. [1]
(h) Type your name, examination number and school/centre name in the footer. [1]
Print the publication.

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