Materials:

- Whiteboard or online whiteboard tool

- Oxford Business Result textbook (Unit 13 - Breakdowns)
- Intercambio curriculum (Lesson 16 - I Still Have to Wear a Tie)
- Story for TPRS activity (can be created by the teacher)

Warm-up (15 minutes):

1. Greeting: Greet the students and engage in some small talk to create a comfortable
atmosphere.
2. Review: Quickly review the previous lesson's vocabulary related to problems and
breakdowns.

Introduction (5 minutes):
1. Present the lesson aims and objectives to the students.
2. Explain that the lesson will focus on using "still" and "anymore" in sentences, discussing
reminders and ways to remember information, and talking about breakdowns and faults.

T.P.R.S. Activity (30 minutes):

1. Introduce the story: Use a story related to breakdowns in a professional setting. For example,
a character experiencing a breakdown in their office equipment or a transportation problem.
Ensure that the story incorporates the target vocabulary (still and anymore).
2. Tell the story slowly and clearly, using gestures and props to aid comprehension.
3. Ask simple comprehension questions throughout the story to check for understanding.
4. After telling the story, ask open-ended questions to encourage students to provide more
detailed answers.
5. Write the target vocabulary (still and anymore) on the board and explain their meanings using
real-world examples. Provide practice exercises to reinforce understanding.

Grammar Practice (20 minutes):

1. Use the Oxford Business Result textbook (Unit 13) to guide the grammar practice.
2. Teach the proper use of "reminds" and "remembers" through explanations and examples.
3. Challenge the students to create sentences using "reminds" and "remembers" in different
contexts.
4. Discuss different ways to remember information and give personal examples.
5. Peer practice: Students work in pairs to discuss reminders and different ways they remember
information.

Vocabulary and Speaking (15 minutes):

1. Review and practice relative pronouns using the Intercambio curriculum (Lesson 16).
2. Use examples and exercises from the Intercambio curriculum to teach and practice relative
pronouns.
3. Engage students in role-plays or conversation activities where they can use relative pronouns
to check understanding.

Problem-Solving and Reflection (10 minutes):

1. Discuss and solve problems related to breakdowns in the workplace using the TPRS story as
a reference.
2. Encourage students to propose solutions and discuss the effectiveness of each solution.
3. Summarize the lesson, reviewing key vocabulary and grammar points.
4. Provide time for students to reflect on their learning and ask any questions they may have.

Conclusion (5 minutes):
1. Recap the main objectives of the lesson.
2. Remind students to practice using "still" and "anymore," as well as relative pronouns.
3. Provide any necessary homework assignments related to the lesson.

Note: Adapt the lesson plan as needed to fit the specific needs and abilities of your ESL
students.
The story

Once upon a time in a bustling city, there were several distributors who catered to their loyal
customers' needs. These distributors took pride in their top-notch products and exceptional
customer service.

One sunny morning, as a group of distributors were busy serving their customers, one of them
accidentally rested his arm on a stack of fragile items, causing a mini avalanche of
merchandise. As the customers watched in awe, a few items were damaged, and the distributor
quickly started apologizing profusely.

Unbeknownst to the distributors, some of the customers had been complaining about the long
sleeve uniforms they wore. They felt that the dress code was outdated and uncomfortable for a
casual business setting. The customers speculated that perhaps a more appropriate attire, like
short sleeve shirts, could be considered.

As word of the incident spread, the distributors received valuable feedback from their
customers. It turned out that many of them were disappointed with the lack of flexibility in the
dress code and were eager to see a change. The customers believed that a more casual dress
code would create a friendlier and more relaxed atmosphere.

Receiving this diagnosis of the dilemma, the distributors decided it was time to reconsider their
dress code policy. They called a meeting with their public relations team to discuss the
customers' feedback and the potential impact on their business. They all agreed that it was vital
to address the issue promptly and find a suitable solution.
After much deliberation and careful consideration, the distributors announced a revised dress
code policy. They decided that casual business attire would be appropriate for their employees,
allowing them to wear short sleeve shirts instead of formal suits. The distributors understood the
importance of maintaining professionalism while still meeting the customers' expectations.

With this new policy in place, the employees were no longer required to wear long sleeve
uniforms with collars. The dress code included sleeveless shirts, open-toed shoes, steel-toe
shoes, or even flip flops. As long as the attire was appropriate for a casual business
environment and didn't include revealing clothes or high heels, it was accepted.

The customers were thrilled with the change and commended the distributors for their
responsiveness to their concerns. They felt valued and appreciated, knowing that their feedback
had influenced positive changes within the company. The distributors were also grateful for their
customers' loyalty and were pleased to see the positive impact on public relations.

From that day onward, the distributors thrived under the new dress code policy. The employees
felt more comfortable and confident, and the friendly and relaxed atmosphere boosted
productivity. The customers continued to support the distributors, knowing that their voices were
heard and respected.

In the end, the accidental incident had inadvertently led to a more inclusive and customer-
centric approach for the distributors. They learned that listening to feedback and adapting to
environmental changes were essential for continued success. And they knew that the key to
being a thriving business was to always remain open-minded and willing to change, so they
would never experience such dress code challenges still anymore.