Assignment- 1

Subject : Managerial Communication

Think Fast, Talk Smart: Communication Techniques

This video discusses communication techniques, including how to listen and

reframe questions, how to use humor effectively, and how to use structures to
reduce cognitive load.

This video discusses effective communication techniques, focusing on how to

be successful in spontaneous speaking situations. The speaker provides an
analogy of a survey taken among first-year students at the GSB, in which 85%
of respondents said they were nervous when speaking in public. The speaker
provides a hybrid version of what first-year students at the GSB typically do in
order to improve their ability to communicate effectively in spontaneous
situations, which is more prevalent than planned speaking. The speaker finishes
the video by discussing anxiety management techniques. He introduces a series
of communication techniques that can help reduce anxiety before speaking. One
technique is to greet anxiety and acknowledge that it is normal. Another is to
use questions to get the audience involved.
The speaker recommends using questions to create an outline for presentations,
and using conversational language to reduce anxiety. Research has found that
when you can orient yourself in the present moment, you're less nervous.
Tongue twisters help you do this.
In this video, communication specialist and improvisation instructor, Adam
Tobin, discusses how to speak more spontaneously. Tobin explains that the first
step is to get ourselves out of the way, and that doing so is often difficult. He
then demonstrates how to shout the wrong name, and asks participants to do so.
He emphasizes that there is no way to get this activity wrong, and that only
doing it will result in success.

The speaker highlights the importance of communication and how to approach

speaking opportunities. He suggests that instead of seeing speaking
opportunities as a challenge or threat, we should see them as an opportunity to
be ourselves and to reach our goals. He also advises that practitioners strive for
"greatness" rather than striving for perfection. He explains how to approach
communication with others, emphasizing the importance of seeing interactions
as opportunities to clarify, understand, and connect with others.

The presenter suggests a communication game in which people get together and
share fun activities they plan to do today. The speaker notes that this is a fun
and rewarding experience, but also reminds the participants that they need to
pay attention to the demands of the requirement in order to respond
appropriately. He explains that communication is easier when you have a
structure, such as using numbers or words. Then he introduces two common
structures for communicating a message: a three-part structure and a four-part
structure. He explains that both structures help us remember the information
better. Finally, the speaker provides an example of how to use a structure to
remember a phone number. The problem solution benefit structure and the what
so now what structure. The problem solution benefit structure is used to talk
about what the issue is, the problem, and a way of solving it. The what so now
what structure is used to talk about what it is, why it is important, and what the
next steps are. These structures are helpful when speaking spontaneously or in a
planned situation, as they help you focus and get with your partner.how to
communicate effectively, using structures to reduce cognitive load and manage
anxiety. It provides examples of situations in which structures can be used, and
also recommends a book called "Speaking Up Without Freaking Out." It
includes how to listen and reframe questions in order to answer them more
effectively. It also offers advice for cross-examination.

The speaker talked about how effective communication can be with humor. The
risks and rewards of using humor are discussed, and two tips for asking
questions without being antagonistic are given.

Submitted by: Ved Sanjiv Udawant

PRN- 1062232847

Division:16