SELF-PACED FLEXIBLE LEARNING OUTLINE

ASSIGNMENT LESSON TO STUDY

Instructor: PRINCESS ALEVE T. BAGO-OD-HANDUGAN, MBA
To Understand and Learn by heart:
VISION
“A transformative leading University in Asia and the Pacific”
MISSION
“NEMSU shall provide competency-based higher education through transformative
instruction, relevant research, sustainable extension and production responsive to local,
regional and global trends”
QUALITY POLICY
“The North Eastern Mindanao State University commits itself to produce highly
motivated, globally competitive and morally upright human resource through the
delivery of transformative and quality higher education that conforms to international
standards driven by excellent instruction, relevant researches, sustainable extension
and production services.
Together with our stakeholders, we shall endeavor for continual improvement of our
quality management system in consonance with statutory and regulatory requirements
for clients and industry satisfaction for quality of life.”
HPC 2- FUNDAMENTALS IN LODGING OPERATIONS
INSTRUCTION: Read and study about this outline for further discussion and other activities on
our face-to-face classes. Remember that this is just an outline of the topic you must get other
definitions and examples from the books or online sources.

COURSE DESCRIPTION

This course describes the skills, knowledge and performance outcomes required to
explore and analyze the management and practices of lodging operations and related sales
activities in the major operating and support departments. It will also expose the students on
the unique aspect of managing a service – based lodging establishment delivered by diverse
employees and understanding of the business and financial operations of the lodging firm. The
course introduces the housekeeping department of a hotel and lodging organization: its
organizational structure; roles and responsibilities; functions of the department; equipment and
tools for housekeeping operations; methods and procedures of cleaning operations including
linen, uniform and laundry service; general maintenance and decoration of a hotel; safety and
sanitation in housekeeping operations; management of operations and record – keeping;
precautionary procedures; guest safety and hotel assets. Laboratory includes actual exposure in
the housekeeping operations.

A. Definition of Accommodation

-Accommodation can be defined as a group of rooms or an entire building or

establishment in which someone may live or stay.
-Accommodation is important to any tourists who want to travel to another
destination or on a trip as visitors are always going to need a place to stay after
every end of a tour day. Hence, we put the definition of accommodation as simple as
a “place to stay.”

Two (2) services involved in the Hospitality Industry

1. Food and Beverage operations and services

2. Accommodation services

B. Importance of Accommodation

1. Economic Importance- in term of revenue

2. Societal Importance- Place for cultural convergence, international conferences
and meetings from different sectors, industries and associations and a showcase
of the local community’s culture.
3. Environmental Importance- Environmental conservation practices
C. What is Lodging Operations?

The Management Functions are:

1. Planning
2. Organizing
3. Leading
4. Controlling

D. Classification of Accommodation

1. According to Location
2. According to Function and Services
3. According to Market Segment
4. According to Property Features
5. According to Size
6. According to Hotel Rating
7. According to Type of Ownership