Frank Chileshe

PERSONAL DETAILS

 Sex: Male
 Date of birth: 16th July,1981
 Phone number: 0978981188/ 0979534697
 Email address: Frank.chileshe78@gmail.com
 Current address: Kabwe - Zambia

PROFESSIONAL PROFILE AND CAREER OBJECTIVE

 An experienced and motivated sales professional with over 11 years’ experience in

telecoms with a solid base of skills in sales and distribution management, retailer and
distributor management. Able to identify and develop new business opportunities to
significantly increase Gross additions, revenue and understand competitor analysis.

PERSONAL ATTRIBUTES AND STRENGTHS

 Good communication and interpersonal skills

 Exceptionally good sales and customer care skills
 Ability to work with little or no supervision
 A great team player that is seriously result oriented
 Ability to work with people of different ethnic backgrounds
 Pays exceptionally great attention to detail
 Exceptionally good time management skills
 Very good planning and organization skills
 Honest and great integrity in my style of work
 A highly motivated and strong energetic individual looking to make positive
 Adapt to handling increasing levels of responsibilities and
 Determined attitude required to be in sales and marketing
 Good at resolving customers conflict resolution

EDUCATION QUALIFICATIONS

 2004 – Advanced Certificate - development studies - Mulungushi University

 2011-Single subject Diploma in Marketing under institute of commercial
management. (ICM)
 2012 - Diploma-International Business communication-The institute of commercial
management. (ICM)
  2011-Diploma in public relations- The institute of commercial management. (ICM)
 2013- Diploma in Advertising- The institute of commercial management. (ICM)
 2012 – Diploma in consumer Buyer Behaviour-The institute of commercial
management (ICM)
 2013 –Diploma in management Theory and practice –The institute of commercial
management. (ICM)
 2013- Diploma in Financial management -The institute of commercial
management. (ICM)
 2015 – Diploma in Campaign planning and control – The institute of commercial
management. (ICM)
 2016- Diploma in digital marketing –Shaw Academy
 Advanced Diploma In Marketing, Advertising And Public Relations.
.

WORK EXPERIENCE

 2011- 2019 - Airtel Zambia Network Northern Region – Territory sales Manager
 2019 - 2021- Airtel Networks – Kabwe Central province- Territory Sales Manager
 2021- 2022 - Airtel Networks Kitwe copper belt Province Senior Territory Sales.

KEY RESPONSIBIITIES IN THE ABOVE POSITIONS

 Improve execution of Retail merchandising and availability of simcards, scratch cards

and recruitment of Airtel money partners and Agents in central, copper belt and Northern
Province.
 Responsible for productivity of all KYC outlets, and ensure all the retailers meet their
monthly target and chabeba management.
 Prepare Distributors monthly sales targets, monitor their performance, and conduct
monthly review Meetings on investment levels and distributor infrastructure to serve the
market.
 Create More New Sim Selling outlets, Airtel money Agents, partners, Mini shops, and
sim Replacement outlets.
 Monitoring Agent Performance in all the markets in Northern and ensuring that they all
have float and getting Monthly commissions.
 Achieve all the KPI’s set by Management, and conduct weekly gate meetings with
Chabeba to review GA progress and be able to understand month to date performance.
 Improve and increase market share through activations, productivity on all sim
registration outlets in kabwe and Northern Province.
  Ensuring that there is Stock Availability and Visibility in the trade.
 Sensitizing Customers on New promotions, and making quality trade calls daily.
 Prepare daily and weekly reports to the zonal Business Manager.
 Provide Support to the Distributor and Negotiate good orders
 Overall to provide support to operations staff in the day- to- day running of the business
 Own all customer queries and complaints while building relationships with internal
service and ensure quick resolution and escalate all queries.
 Agree, Meet, Exceed Monthly Targets, and visit a minimum of 25 outlets per day.

KEY ACHIEVEMENTS

 Improve Gross addition for kabwe from 3000 Gross additions to 6,000 within a month
 Meeting my Monthly target without fail every month.
 Increased and improved gross additions month on month by 50% and achieved excellent
customer feedback.
 Managed to open over 600 new sim registration outlets.
 Recruited 25 Airtel money Branch partners in kabwe
 Met 90% Monthly sales target on Primaries and gross additions.
 Recognised as the Best Territory manage by the sales Director Airtel in August 2019.
 Improve gross addition in kitwe from 2000 to 3000 within a month
 Recruited 50 Chabeba temps in kitwe within a month
 Received a long serving award for serving for 11 years.
 Recruited 1000 Airtel money agents within 3months
 Coached and trained new team leaders in kitwe

HOBBIES

 Networking and making friends

 Travelling
 Reading
 Watching football
REFEREES

Mr. Brian Chibesa

Senior Manager, Mobile Money
MTN Zambia,
Lusaka.
Phone number: 0978980843/0966220341
Email address:brianchibesab@yahoo.com

Mr. Mwansa Nchikulo

Zonal Business Manager Northern
Phone number: 0978980680

Mr. Mayimbo kalengo

Head of sales Mtn
Phone No :0978981214

Mr Edwin mwapatisha Zonal Business Manager Copperbelt Region

Phone No: 0978980150
Kitwe.