S/ ROLE JOB DESCRIPTION QUALIFICATIONS SALARY

N PROJECTION
(NET)MONTHLY

1. Chief Technical ● Leads the Tech Team and R&D -Bsc,Msc, & Ph.D 700,000-800,000
Officer Department, providing guidance and in Computer
( CTO) technical expertise. Science, System
Engineering and
● Works closely with the Head of Information
Technology to define and execute Technology
the company's Technology
roadmap. -Other relevant IT
Certifications(.NET
● Manages and coordinates the ,Cyber security,
development of software CCNA),
applications and ensures Data Analysis
high-quality and timely delivery of
projects.
Minimum of 10 to
● Develop Technical aspects of the 15 years of work
company’s strategy to ensure experience in
alignment with its business goals various IT roles

● Discover and implement new

technologies that yield competitive
advantage

● Help departments use technology

profitably

● Supervise system infrastructure to

ensure functionality and efficiency

● Build quality assurance and data

protection processes

● Use stakeholders’ feedback to

inform necessary improvements and
adjustments to technology

● Presenting reports on the

company’s technological status,
goals and progress.

● Identifying technologies that can be

used to improve the company's
products and services to a wider
business goal.

● Developing and overseeing high

level KPIs for the IT department and
IT budgets to assess technological
performance
● Assisting in the recruitment,
on-boarding and training of IT
managers.

● Maintaining current knowledge of

technology development.

● Use stakeholders’ feedback to

inform necessary improvements and
adjustments to technology

● Tracking, analysing and monitoring

technology performance metrics.

● Conducting reviews of IT products

or systems to evaluate their
potential value for the organisation.

● Ensuring that technological

processes are in-line with relevant
laws and regulations.

● Communicate Technology strategy

to partners and Collaborate with
vendors to improve supply solutions

● Reviewing the organisation’s

technology product to enhance and
improve them

● Ensuring that technological

resources meet the company's short
and long-term needs.

● Outline the goals for research and

development.

● Creating timelines for the

development and deployment of all
technological services.

● Making executive decisions on

behalf of the company's
technological requirements.

● Acting as a mentor to team

members and building world-class
research and development teams.

● Maintaining a consumer-focused
outlook and aiding in the delivery of
IT projects to market.

● Managing technology budgets and

time frames.
● Staying on top of technology trends
and developments.

● Ensuring all technology practices

adhere to regulatory standards.

● Manages third-party tech vendors

● Creates reports and presentations

on the overall tech status of the
company.

● Evaluating new technologies and

determining when they should be
incorporated into the company’s
products or services

● Developing a comprehensive
long-term technology plan for the
company, including any required
training for employees

● Developing new products based on

emerging technology trends in order
to stay ahead of competitors.

● Coordinating with other departments

to ensure that new products meet
customer needs.

● Managing the company’s

technology staff, including hiring
new employees as needed.

● Providing leadership in the

development of new technology
applications or processes.

● Creating detailed project plans for

technology projects, including both
capital expenditures and operating
expenses.

● Reviewing existing technology

systems to determine areas for
improvement.
S/ ROLE JOB DESCRIPTION QUALIFICATIONS SALARY
N PROJECTION
(NET)MONTHLY

2. Chief Operation ● Lead the development of all -Bsc, Business 700,000-800,000

Officer marketing plans. By ensuring the Administration
(COO) implementation of effective marketing
and sales strategies. -Masters in
Business
● Focus on growing audiences and the Administration
uptake for products and services. (MBA) degree

● Review and report on all areas of the -Other relevant

marketing strategies and its professional
implementation. business
certifications
● Writing company policies by
Overseeing vendor and business -Data Analysis
partner relationships and evaluating
business practices. -A Minimum of 5 to
10 years of
● Optimising departmental structures experience in
by Scaling operations alongside marketing, sales,
business growth. operations or
business
● Designing and implementing development
business operations, strategies,
plans and procedures.

● Establishing policies that promote the

company’s culture and vision.

● Overseeing operations of the

company and the work of the
executives ( IT, Marketing, Sales,
finance etc.

● Set comprehensive goals for

performance and growth.

● Lead employees to encourage

maximum performance and
dedication.

● Evaluate performance by analysing

and interpreting data, metrics and
recommend strategies to improve
results.

● Write and submit reports to the CEO

in all matters of importance.

● Assist the CEO in fund raising

ventures.

● Participate in expansion activities,

 investments, acquisition, corporate
alliance etc

● Manage relationships with

partners/vendors, capital investment
and expenses aggressively to ensure
that the company achieves investors
targets for growth and profitability.

S/ ROLE JOB DESCRIPTION QUALIFICATIONS SALARY

N PROJECTION
(NET)MONTHLY

3. Chief Corporate ● Engage Executive Management -Minimum of 650,000-750,000

officer and the appropriate Board Bachelor’s Degree
(CCO) Committee to develop short, in Finance,
medium, long-term financial Accounting ,
plans and projections. Economics,
Business
Management or
any related
● Develop and utilise financial discipline.
models and activity-based
financial analysis to provide a -MBA or Master’s
basis for investment decisions Degree in a related
and business planning. discipline is an
advantage

-Relevant
● Develop and maintain a system professional
of appropriate financial policies, certifications from
procedures and controls to the Institute of
ensure efficient financial chartered
management Accountants of
● Monitors all third-party Nigeria (ICAN), or
payments to ensure that such
payments are justified by the -Association of
value of work successfully National
completed and are in alignment Accountants of
with the approved budget. Nigeria(ANAN),

-Association of
● Raise funds as approved by the Certified and
Board of Directors to finance the Chartered
company's activities. Accountants
● Develop and implement a robust (ACCA) or its
and reliable financial reporting equivalent.Manage
system in compliance with ment,
statutory requirements.
● Establish measures or controls -Data Analysis
to ensure that all financial
transactions are accurately
captured and reported. -A Minimum of ten
● Liaise with statutory auditors to years of
discuss and resolve queries as demonstrated
they arise to ensure seamless progressive
audit exercise. experience in
● Develops and manages non-profit or
relationships with relevant corporate
external bodies e.g. regulatory organisational or
organisations, auditors, experience
solicitors, banks etc to facilitate management.
proper, timely and cost-effective
funding of business operations.
● Approve payroll along with the
Head of Human Resources &
Admin to facilitate payment to
staff.
● Advise executive management
on changes in financial
regulations, legislation and
government tariffs.
● Manage the companys’ treasury
assets to achieve optimal
sourcing, application and growth
of funds.
● Provide technical training,
guidance and advice on
financial accounting issues,
developments and trends to
other business or departmental
heads.
● Manage day-to-day accounting
transactions and provide
leadership to the company's
Finance Department.
● Review weekly financial reports
submitted by relevant
departments or units and
present timely reports to the
Board of Directors.
● Coordinates the preparation of
the company’s financial reports,
management account and
statutory reporting process.
● Perform other duties that may
be assigned by the MD/CEO.
● Communicating with
shareholders and business
partners.

● Conducts research and analysis

to gather insights into industry
trends, user behaviours, and
emerging technologies.

● Assists in defining the product

roadmap, identifying new
features or enhancements, and
making data-driven decisions.

● Collaborates with
cross-functional teams to
provide market intelligence and
contribute to the company's
innovation and competitive
positioning.

● Developing a business strategy.

● Creating a mission to guide the

company.

● Collaborating with other

executives.

● Researching market risks.

● Setting and maintaining ethical

standards.
S/N ROLE JOB DESCRIPTION QUALIFICATION SALARY
S PROJECTION
(NET)MONTHLY

4 Internal control / ● Design policies and procedures.

compliance Officer Implement, assess risk, -Minimum of 450,000-550,000
document and monitor the Bachelor’s
company’s internal control and Degree in
compliance frameworks. Business
Administration,
● Reports directly to the board. Economics or any
related discipline.
● Implement and administers all
aspects of compliance
programme and handles all
administrative matters thereto, Other Relevant
under the supervision of the Certifications
Senior Compliance Officer
-Certificate
● Identify the risks that a business Internal Control
faces and develop preventive Specialist(CICS)
strategies.
-The Institute of
chartered
● Reviewing SOP from time to
Accountants of
time.
Nigeria (ICAN),
● Provide training on policy and
-Certificate
controls.
Enterprise Risk
Management
● Review Vendor creation,
Customer Creation -Certificate IT
(Agreements), Credit setting for Complaint
customers.
-Member,
● Review capital Nigerian Actuarial
expenditure(Capex) project Society
briefs and compliance with
procedures. -Knowledge of
Regulatory
● Responsible for overseeing Framework
compliance with internal
processes and procedures. -Certified Internal
Auditor (CIA)
● Reporting to Management on
how to mitigate against possible
risk.

● Scaling operations alongside

business growth.

● Optimising departmental
structures.

● Overseeing vendor and

business partner relationships.
● Evaluating business practices.

● Lead the development of all

marketing plans. Ensure the
implementation of effective
marketing and sales strategies.

● Focus on growing audiences

and the uptake for products and
services.

● Review and report on all areas

of the marketing strategies and
its implementation.
5. Operational ● Drive the execution of an -BSc and/or MSc 500,000 - 600,000
Manager (ACHAN) ambitious roadmap and initiate degree in logistics
geo-expansion, supporting new business
city launches. management,
Public Relations,
● Improve marketplace reliability Marketing or
within the network of both local related field
and international partners.
-Project
● Support decision-making within Management
your teams through critical Certificate
thinking, strategic behaviour,
and data-driven approach that -Diploma in
will promote Airport taxi Airport
business day in and day out. management and
customer service
● Review weekly/monthly financial
and operational activity reports
submitted by relevant
departments or units & present
timely reports to the COO.

● Solve operational problems in

quick turn around and use data
to drive operational decisions
and improvements
● Involvement in the day-to-day
management of Airport Taxi: city
operations, payments, invoicing,
local and international partner
relations, etc.

● Developing business plan, Scale

new and existing processes to
allow the business to efficiently
operate and grow at scale

● Drive Product and proactively

search for new features which
could improve a flawless driver
and customer experience

● Design and implement effective

incentives strategies and
manage relationships with local
and international partners

● Ensure Airport taxi business

 meet compliance standards with
regulatory agencies & monitor
skill level of staff to determine
their training needs.

S/ ROLE JOB DESCRIPTION QUALIFICATIONS SALARY

N PROJECTION
(NET)MONTHLY

6. Operational Manager ● Facilitate the direct delivery of -Bachelor’s degree 400,000- 500,000
(Command centre) training and knowledge transfer
or higher national
activities to help build the
capacity of the emergency diploma, in
response team.
operations
management,
● Responsible for ensuring business
robust and practical emergency
preparedness plans, Administration or a
implementing emergency related field.
preparedness procedures and
identification of operational
risk. -Certifications in
professional
development or
● Design surveys to determine
the types of emergency-related management
needs and provide technical training programs,
support to others conducting
such surveys.

● Coordinate with local

authorities to obtain approvals
and constant updates from
relevant authorities.

● Prepare emergency situation

status reports that describe
response and recovery efforts,
needs, and preliminary
damage assessments through
the field coordinator of the
 response action.

● Prepare plans that outline

operating procedures to be
used in response to
emergencies and coordinate
ER Agent & emergency
dashboards.

● Attend Inter-agency meetings,

conferences, and workshops
related to emergency
management and to develop
working relationships with other
key partners

● Review monthly field reports

and ensure appropriate follow
up and decision making on
data relevant to the local
partner’s activities.

● Prepare and update the work

plan for the response team.
Supervise and approve the
task division among all team
members.

● Work with teams across the

country to coordinate
pre-emergency response
funding and initiatives in
support of partners and monitor
contractual requirements.

● Function as a centralised Team

Lead, working directly with the
COO, Finance Manager, field
supervisors, and account
managers, to implement quality
responses.

● Case vetting

● Accept First-responders
Notification via system
● Notification of Enforcement
Agencies - FRCS, Police etc

● Follow-up with Amb/Hospitals

● Incident
Update/Documentation

● Open Communication with

Command Center

● Open Communication with

Transport Companies

● Assign Hospitals to the

wounded Passenger &
Evacuation Vehicle to the
stranded

● Documentation and Follow-up

with Insurance

● Follow-up with Transporters

● Receives emergency prompts

and dispatch emergency
responders to the emergency
scene\ site.

● Responsible for the

performance of 24/7 helpdesk
operational activities including
line management of Team
Leaders and supporting the
wider Command Center

● Ensuring Client SLAs / KPIs

and Customer satisfaction
expectations are achieved.

● Responsible for coordinating

resources, tracking incidents,
and disseminating critical
information during
emergencies or disasters.

● Work closely with various

agencies, including fire
departments, law enforcement,
and medical services, to
ensure an effective and
coordinated response.
 ● Coordinate resources, track
incident progression, and
communicate critical
information to support effective
response efforts.

● Activate emergency protocols,

mobilize response teams, and
ensure that necessary
measures are taken to mitigate
risks and minimize the impact
of the incident.

● Monitor real-time data,

including weather patterns,
evacuation routes, and
resource availability.

S/ ROLE JOB DESCRIPTION QUALIFICATION SALARY

N S PROJECTION
(NET)MONTHLY

7. Head of Medical ● Coordinating, assessing and -Bachelor's 450,000-550,000

supervising the proper degree in
functioning of the medical medicine /MBBS
activities according to or MBChB
protocols, standards and
procedures -Other licence
professional
● Participating in annual planning medical
of medical procurement and certifications
budget of the company's
project..

● Supervising and ensuring that

medical activities under his/her
responsibility are achieved and
reporting to the technical
reference any problem arising
in the service

● Checking all administrative

procedures related to patients.

● Coordination with the

Ambulance field supervisors.
● Supervising the appropriate
use of medical devices/supply
and anticipating future needs.

● Preparing the medical orders

needed to implement the
medical activities under his/her
responsibility and reporting to
the chief of operations

● Coordinating and monitoring

the daily working plan of the
medical team under his/her
responsibility.

● Close coordination with the HR

department for (recruitment,
training, performance
evaluation, development and
internal communication) of the
staff under his/her responsibility
to improve staff capabilities

● Monitor reports of patients with

ER agents after each resolved
emergency case

● Provide emergency
support/solution for crash or
medical emergency

● Participating in the monthly

reports according to guidelines
(medical statistical reports) etc.

● Assign Hospitals to the

wounded & Passenger
Evacuation Vehicle to the
stranded

● Hospital receives patients

● Hospital Documents treatment

via App

● Recruiting and managing

physicians, nurses, paramedics
and other medical staff.

● Examining and coordinating the

facility’s activities to guarantee
medical quality.

● responsible for efficiently

running a health-care facility,
overseeing staff recruitment,
 implementing regulations.

● Ensure high-quality patient

care, monitor budgets, and stay
updated on medical trends.

● Fully understand the internal

processes of all departments.

● Participate in the recruitment of

new physicians and other
medical staff.

● Ensuring that the medical staff

and facility comply with the
federal rules, regulations and
codes.

● Ensuring that licences are up to

date, thus preventing the
prosecution or termination of
the hospital’s services to the
public.

S/N ROLE JOB DESCRIPTION QUALIFICATIONS SALARY

PROJECTION
(NET)MONTHLY

8. Head of Technology ● Leads the Tech Team and R&D -Bsc or Msc, in, 500,000- 600,000
Department, providing guidance computer science,
and technical expertise. Works computer
closely with the CTO to define Engineering or
and execute the company's other related field
technology roadmap. with advance
course experience
● Manages and coordinates the in Mathematics,
development of software computer
applications and ensures programming or
high-quality and timely delivery software
of projects. development

● Conducts research and analysis -Other Relevant IT

to gather insights into industry certifications
trends, user behaviours, and
 emerging technologies.

● Assists in defining the product

roadmap, identifying new
features or enhancements, and
making data-driven decisions.

● Collaborates with
cross-functional teams to
provide market intelligence and
contribute to the company's
innovation and competitive
positioning.

● Implements and maintains

robust cybersecurity measures
to protect the Multi-modal
Transport App, Watchout
platforms, users' data and
computer systems.

● Conducts vulnerability
assessments, penetration testing
and risk analysis to identify and
mitigate potential security
threats.

● Develops and enforces security

policies and procedures.

● Collaborates with the Tech Team

to ensure secure coding
practices and adherence to
industry standards and best
practices.

● Stays updated on the latest

security trends and technologies
to proactively address emerging
threats.

● Developing software and

strategies to track user
engagement.

● Oversee technology operations

and evaluate them according to
the company's goal.

● Identify technology needs and

make recommendations to
business decision makers.

● Evaluate the company's

adherence to federal technology
requirements for security.
● Ensures compliance with
relevant cybersecurity
regulations, standards, and
frameworks. Develops and
maintains security policies,
procedures, and documentation.

● Conduct internal audits and risk

assessments to identify
compliance gaps and implement
corrective actions.

● Collaborates with stakeholders

to address legal and regulatory
requirements related to data
protection and privacy.

● Provides guidance on security

and compliance matters and
promotes a culture of
cybersecurity awareness within
the organisation.

● Maintain, Update, and Inspect

technological equipment and
software to ensure functionality
& efficiency.

● Implement the company's wide

technology updates and hold
sessions to teach employees
about new features

● Establish IT policies and

systems to support the
implementation of strategies set
up by the CTO

● Analyse the business

requirements of all departments
to determine their technology.

● Coordinate IT team and

supervise other tech
professionals to provide
guidance.

● Leads the product planning and

development process.

● Collaborates with stakeholders

to define product vision, strategy,
and roadmap.
● Conducts market research and
gathers customer insights to
identify user needs and
preferences. Translates user
requirements into product
features and specifications.

● Works closely with the

development team to prioritise
features, plan releases, and
ensure timely delivery.

● Manages the product backlog,

defines user stories, and sets
acceptance criteria.

● Conducts competitive analysis

and stays up to date with
industry trends.

● Acts as a liaison between

business, design, and
engineering teams to drive
product success.

● Serves as a bridge between the

development team and external
stakeholders, such as
developers, partners, or the
community.

● Promotes the company's

products, technologies, and APIs
to the developer community.

● Supervise technical content,

including blog posts, tutorials,
and documentation, to educate
and support developers.

● Provides guidance and support

to developers, helping them
integrate with the company's
platform and resolve technical
challenges.

● Advocates for developers' needs

and feedback internally,
influencing product and API
improvements.

● Organises and participates in

developer events, workshops, or
conferences.

● Acts as the initial point of contact

 for users' technical issues and
inquiries.

● Provides prompt and friendly

assistance via various
communication channels such
as phone, email, or chat.

● Resolves straightforward
technical issues by guiding users
through troubleshooting steps or
providing step-by-step
instructions.

● Logs and tracks support tickets

using a ticketing system.

● Escalates complex or
unresolved issues to Tier 2 Tech
Support or other specialised
teams.

● Maintains accurate and detailed

records of interactions and
solutions.

● Maintain and support office IT

infrastructure, including
computers, printers, network,
and servers.

● Troubleshoot and resolve IT

issues reported by staff
members, providing timely and
effective solutions.

● Install, configure, and update

software applications on office
computers.

● Ensure data backup and

implement disaster recovery
procedures.

● Manage user accounts,

permissions, and access rights,
Conduct regular software and
security updates on office
systems.

● Liaising with vendors and 3rd

parties
S/ ROLE JOB DESCRIPTION QUALIFICATIO SALARY
N NS PROJECTION
(NET)MONTHLY

9. Head of Administration ● Manage administrative -Bsc in 500,000-600,000

operations, financial support Business
and guiding organisation administration /
activities. Accounting or a
related financial
● Plan/ coordinate administrative field/ office
procedures and devise ways to practice.
streamline processes.

● Assess staff performance,

provide coaching and guidance
to ensure maximum efficiency.

● Ensure smooth and adequate

flow of information within the
company to facilitate other
business operations.

● Manage schedules and

deadlines.

● Monitor inventory of office

supplies and purchasing of
new material with attention to
budgetary constraints.

● Monitor costs and expenses to

 assist in budget preparation.

● Oversee facilities services,

maintenance activities and
tradespersons (e.g
electricians)

● Organise and supervise other

office activities (recycling,
renovations, event planning
etc.)

● Identifying opportunities to
improve business policies or
objectives.

● Ensure the company operates

securely and effectively.

● Compiling annual budget

information and reports.

● Managing and maintaining all

department databases.

● Maintaining all policies,

procedures and manual

● Preparing and reviewing the

operational reports.

● Oversee department budget

planning and development.

● Monitor cost and expenses to

assist in budget preparation.

● Receives/respond to
feedback/requests for
company,products and
services information via emails
and phone calls

● Handles internal and external

logistics for the office

● Assists HR Manager, trains

staff and responsible for
internal knowledge
documentation and
management

● Supervise day-to-day support

activities, coordinate and
manages all clerical tasks and
administrative functions
 ● Develop recruitment strategies,
implement systems for
company culture, manage staff
benefits, payroll , behaviour
and onboard new employees.

● Hiring and training

administrative staff, allocate
responsibilities and office
space.

● evaluating employees and

taking corrective action when
necessary.

● Negotiating contracts and

agreements with vendors.

● Maintaining corporate
relationships.

● Developing, reviewing, and

improving administrative
systems, policies, and
procedures.

● Keep abreast with all

organisational changes and
business developments.

10 Head Communication ● Develop a cohesive -Bsc,in 450,000-650,000

communications strategy and Communication,
manage media relationships Public Relation,
Business
● Assemble and oversee a Administration
diversely skilled or any Related
communications team. field

● Project a positive company

image to the public.

● Develops context specific tools

for public communication with
emergency response
stakeholders , public
enlightenment and education.

● Carries out information

analysis/news scanning to
 identify and follow health,
political, security that could
impact Watchout operations.

● Assists the CCO

● Create and publish content,

brainstorm ideas and develop
newsletters and other
publications.

● Writes press releases and

monitor media coverage

● Ensure all communication

functions align with the
company's overall messaging
and outreach strategy.

● Formulate high quality, long

term strategic communications
plans and provide overall
editorial control for
communications, ensuring
appropriate content.

● Source and manage high level

relationships with partners.

● Act as the advocate of social

media integration within the
company, influencing overall
site and business strategies.

● Monitor and comment on

trends in social media and
application, acting as the
company's spokesperson
within the social media
industry.

S/N ROLE JOB DESCRIPTION QUALIFICATIO SALARY

NS PROJECTION
(NET)MONTHLY

11. Head of Finance ● Payment to First-responders Bsc or Msc in 500,000-600,000

finance,
● Upload of Payment receipts accounting, or
related field
● Account Officer contacts Other
Insurance for remittance professional
certifications;
● Follow and ensure internal ICAN,
check procedures and control. Chartered
institute of
management
● Ensures statutory compliance.
Accountant (
Prepares Budget and advises CIMA),
the board on financial matters

● Monitors bank transactions,

authorises cheques, liaises with
the CEO.

● Prepares financial statements.

● Overseeing accounting and

financial reporting

● Analyzing cash flow.

● Approve or reject departmental

budgets

● Allocate resources and manage

cash flows ensuring it has
appropriate treasury controls in
place

● Forecast financial results on an

annual, quarterly, and monthly
basic

● Ensure all accounting activities

and internal audits comply with
financial regulations

● Performing investment
appraisals.

● Ensure all accounting activities

comply with financial
regulations.

● Preparing financial statements

and business activity reports
and presenting them to top
executives.

● Recommend cost reduction

strategies and allocate budgets
 ● Tracking budget and accounting
information, such as billing,
collections and tax information.

● Overseeing the taxation affairs

of the company and liaising with
the external tax firm for advice.

● Implementing and advising on

strategies to increase revenue
and reduce costs.

● Research market changes and

use them to provide strategic
financial recommendations.

● Conduct risk management

analyses to ensure the company
has a solid risk framework in
operation

12. Head Marketing ● Lead the development of all A bachelor's 450,000-550,000

marketing plans. degree in
Marketing,
● Ensure the implementation of
effective marketing and sales Psychology,
strategies.
Communication
● Focus on growing audiences s,
and the uptake for products and
services. Advertising,

● Review and report on all areas

of the marketing strategies and
its implementation.

● Plan digital marketing

campaigns, including web,
SEO/SEM, email, social media
and display advertising.

● Measure and report on the

performance of all digital
marketing campaigns.

● Attract new customers, win new

accounts, and maximise
profitability within sales territory.

● Develop new leads, educate

prospects, and turn interested
 third parties and stakeholders
into long-term customers.

● Build relationships with existing

customers.

● Identify, analyse, and interpret

trends or patterns in complex
data sets.

● Work with management to

prioritise business and
information needs, present
visual data to CEO and other
heads of departments.

● Provide the voice for the

company across social
channels.

● Responsible for responding to

comments and creating content.

● Seek out opportunities to

increase brand exposure for the
company.

● Track, mentions, tags and

feedback /reviews on social
channels.

● Crafting strategies for all

Marketing teams, including
Digital, Advertising.
● Preparing and managing
monthly, quarterly and annual
budgets for the Marketing
department.

● Setting, monitoring and

reporting on team goals.

● Design branding, positioning

and pricing strategies.

● Ensure our brand message is

strong and consistent across all
channels and marketing efforts
(like events, email campaigns,
web pages and promotional
material)

● Analyse consumer behaviour

and determine customer
personas.
 ● Identify opportunities to reach
new market segments and
expand market share

● Monitor competition
(acquisitions, pricing changes
and new products and features).

13. Human Resources ● Support the development and BSc/BA in 350,000-450,000

implementation of HR initiatives business
and systems. administration,
social studies or
● Draft HR policies and relevant field;
procedures. further training
will be a plus
● Be actively involved in
recruitment by preparing job
descriptions, posting ads and
managing the hiring process.

● Create and implement effective

onboarding plans.

● Develop training and

development programs.

● Assist in performance
management processes.

● Support the management of

disciplinary and grievance
issues.

● Maintain employee records

(attendance, EEO data etc.)
according to policy and legal
requirements.

● Review employment and

working conditions to ensure
legal compliance