Professional Documents
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BSBESB302
Develop and present business proposals
Student Details
Student Name Student ID
Result Summary
TASK 1 ☐C ☐ NYC ☐ NA ☐ First submission
Assessment task Type of ☐ First re-submission
outcomes TASK 2 ☐C ☐ NYC ☐ NA Submission ☐ Second re-
submission
Final Unit ☐ Not Yet Submission
☐ Competent
Outcome Competent Date
Assessor
Assessor Name
Signature
This Page is
intentionally left
blank
BSBESB302 2
Assessment Record of Outcome
Purpose: This sheet provides an overview of a student’s competency for each unit based on all assessment
tasks submitted.
Instructions: Assessor: Record the outcome of each assessment task and determine the student’s
competency for the unit based on all assessment tasks. Record the unit outcome below, sign and date.
Admin Team: Record the unit outcome in RTO Manager and save the assessment bundle in the student’s
file. A scanned copy of this document is to be retained once the assessment is destroyed.
□ First Submission
Assessment
Type of
Submission □ First Re-submission
submission
Date
□ Second Re-submission
Final Assessment Result for this unit ☐ Competent ☐ Not Yet Competent
In completing this assessment, I confirm that the participant has demonstrated all
unit outcomes through consistent and repeated application of skills with
Assessor competent performance in multiple instances over a period of time.
Declaration
Evidence collected has been confirmed as:
Authentic
Assessor
Assessor Name
Signature
Feedback
BSBESB302 3
Data Entry
Date Entered
Admin Officer
In RTO ☐ YES ☐ No
Initials
Manager
a. I declare that this assessment is my own work, except where acknowledged, and has not
been submitted for academic credit elsewhere, and acknowledge that the assessor of this item
may, for the purpose of assessing this item:
i. reproduce this assessment item and provide a copy to another member of the Institute;
and/or,
ii. communicate a copy of this assessment item to a plagiarism checking service (which
may then retain a copy of the assessment item on its database for the purpose of future
plagiarism checking).
Read through the assessments in this booklet before you fill out and sign the agreement
below. Make sure you sign this before you start any of your assessments.
iii. Do you agree to the way in which you are being assessed? Yes No
iv. Do you have any special needs or considerations to be made for this
assessment? If yes, what are they? Yes No
BSBESB302 4
v. Do you understand your rights to appeal the decisions made in an Yes No
assessment?
Student Student
Date
Name Signature
Assessment Overview
This Student Assessment Booklet includes all your tasks for assessment of BSBESB302
Develop and present business proposals
Task Description
BSBESB302 5
Task Description
Student Information
What is competency?
To complete assessment tasks satisfactorily you will need to demonstrate competence – but
what does this mean?
In the Australian vocational education and training system, the concept of competence,
is defined as: “The ability to perform tasks and duties to the standard expected in the
workplace”. Competence involves the application of specific skills, knowledge and attitudes
to the work performance in an industry, an industry sector or an enterprise. Competence
is rarely achieved in a one-off demonstration. It needs to be developed holistically – that
is, bringing a range of skills and knowledge together – and over time in a real or
simulated workplace. To achieve competence, you need to demonstrate that you can
perform a given task to the standard defined in an endorsed unit of competency.
BSBESB302 6
Assessment outcomes
Once the assessment has been completed the student will be given the result within 14 days.
Once the student has satisfactorily completed the required assessments for a unit of
competency he/she will receive an outcome of C (Competent) or otherwise NYC (Not Yet
Competent) in which case the student is entitled to apply for a resubmission of the
assessment.
Reasonable adjustments
Wherever possible, trainers/assessors will make reasonable adjustments to training and
assessment processes to ensure all people are treated equally in the training and assessment
process.
Students who have special needs may be allowed reasonable adjustment at the time of
assessment in line with the Albright Institute’s Policy and Procedures.
To meet the needs of all learners’ adjustments can be made to the way assessments are
conducted but not to the requirements of the assessment. The purpose of these adjustments
is to enhance fairness and flexibility so that the specific needs of students can be met.
Examples of reasonable adjustments
a. providing additional time for student to practice the assessment tasks
b. presenting questions orally for students with literacy issues
c. asking questions in a relevant practical context
d. adapting machinery and equipment to make it more easily used
e. presenting work instructions in diagrammatic or pictorial form instead of words
and sentences
f. simplifying the design of tasks
It is the responsibility of each assessor to assess students’ needs and make whatever
reasonable adjustments are practicable to maximise a students’ opportunity to demonstrate
their competence.
Assessment re-submission
If a student is deemed NYC (not yet competent) the Trainer/Assessor (TRN) will explain why
and inform the student of what needs to be completed in order to demonstrate competence.
Re-assessment for assessments only occurs if the student has previously submitted the
assessment or has missed the relevant session(s) and has been afforded special
consideration which is approved by the Administration department.
If the result for the first submission of an assessment is NYC, students will be given two re-
submission opportunities to achieve a competent result (this re-assessment is conducted free
of charge). A suitable time will be arranged for the reassessment to occur within 14 days of
the completion of the unit in question. Should a student either not make an attempt within
this time frame (in spite of all efforts by Albright Institute, its Trainer/Assessor and
administration staff to
BSBESB302 7
have the student attend a reassessment session) or the student does not achieve a
satisfactory result after two re-assessments they may be charged for another attempt.
Should the student still not achieve competence after these assessment attempts, it will
be necessary for them to re-enrol in (repeat) the unit of competence at a cost.
Assessment appeals
You can make an appeal about an assessment decision by filling an appeal form. Ask for
an appeal for from a student support officer. Refer to Albright Institute’s Assessment Policy
for more information about our appeals process.
Plagiarism Policy
All student work must be written in their own words, except where acknowledged
through quotations and referencing. Plagiarism is a serious offence; Albright Institute
may impose severe penalties on students who plagiarise.
For more information on Plagiarism and Cheating refer to Albright Institute’s policies.
BSBESB302 8
Assessment 1 – Coversheet
Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept
a copy of your work.
Student
Student ID
Name
STUDENT DECLARATION
I declare that
a. this assessment is my own work.
b. None of this work has been completed by any other person.
c. I have not cheated or plagiarised the work or colluded with any other student/s.
d. I have correctly referenced all resources and reference texts throughout these
assessment tasks.
e. I understand that if I am found to be in breach of policy, disciplinary action may be
taken against me.
Student
Signature
Assessor To Complete
Assessor feedback
BSBESB302 9
Assessor Name
Assessor Signature
Performance Criteria
Unsatisfactory
Not Present
Satisfactory
The task meets the following requirements:
BSBESB302 10
Assessment 1 – Short Answer Questions
Assessment summary
☐ You are required to answer all the written questions in this assessment.
o This assessment may be done in your own time as homework or you may be
given time to dothis task in class (where applicable).
o Your assessor will provide you with the due date for this assessment.
☐
What needs to be submitted?
Instructions
o This is an open book test – you can use your learning materials as reference.
o You must answer all questions in this assessment correctly.
o You must answer the questions by typing your answers in Microsoft Word
and converting it into a pdf.
o Please include the following details in the header section of each
page of your assessment document:
☐
Student Name and ID
Course Code and title
Unit Code and title
Trainer and assessor name
Page numbers
☐
o You are required to submit your assessment on the LMS (Moodle).
No submissions will be accepted via emails.
BSBESB302 11
Short Answer Questions
Preliminary Task
Questions 3, 4, 5 and 6 of these Short Answer Questions require you to refer to the
industry you plan to enter and your business idea.
Industry refers to the group of businesses that produce a particular kind of goods or
services. These include the following:
o Food services
o Construction
o Community services
Business ideas must be specific to your chosen industry. For example, business
ideas under the hospitality industry can include:
o Catering services
o Restaurant
o Takeaway and food delivery services
For your assessor’s reference, identify the information required in the spaces
below.
When answering Questions 3, 4, 5 and 6, you must refer to the information you
provided below.
Question 1
Explain how the factors listed below affect the financial viability of business ventures.
REFERENCE https://www.thebalancesmb.com/what-is-business-viability-3884327
All businesses experience changes in the general sales environment at some point. These
changes could affect the entire economy such as a recession or economic downturn or they
might only affect a specific industry or sector and this impact in the financial viability of
business venture because the economic change and impact in a negative way the plan for the
company. It is important to be alert to possible changes and amend the forecasts and
plans to compensate for them in order to avoid potential financial problems to the viability of
business ventures.
b. Financial returns
Financial viability and sustainability are crucial aspects and support all other strategic key
areas and activities in business ventures. This is the ability to generate adequate income to
meet operating payments and debt commitments, allow growth while maintaining high
quality levels of service. If the company has enough financial returns can continue with the
project and expand the operation but is the company have problem to make enough return in
this case can lost on an investment.
2 1
c. Cost of operations
Cost of operation is the cost acquired in completing one operation in this case for the
business venture. It may be a conversion of inputs into the outputs or labor costs implies in
the project. If the cost of operation is low then it is easy to maintain cost leadership and gain
the market with competitive advantage.
The company need to control de cost of operations and also reduce as much they can to
increase the profit and make the viability for the business venture
Question 2
Complete the table below by identifying the following:
REFERENCE https://www.entrepreneur.com/article/234094
Question 3
Complete the table below:
Identify at least two personal circumstances that can influence the viability of your
business idea
Personal circumstances refer to personal situations or events that may affect the
capability of your business idea to survive.
Briefly explain how each circumstance influences the viability of your business idea.
REFERENCE https://www.allbusiness.com/4-big-ideas-for-attracting-venture-capital-to-
a-small-company-8830-1.html
Personal Circumstances That Can Influence How It Influences the Viability of Your
the Viability of Your Business Idea Business Idea
The results of the analysis including the
a. PESTEL Analysis
external factor which include the relevant
information for the market to analyse in the
cost-benefit analysis
Identify at least three personal skills that you can use for your business idea.
Personal skills refer to knowledge and abilities you have that would be helpful in the
survival your business idea.
Briefly explain the suitability of each personal skill for your business idea.
Suitability refers to how you can use your skills help your business idea to survive.
REFERENCE https://www.investopedia.com/terms/f/financialrisk.asp#:~:text=What
%20Is%20Financial%20Risk%3F,of%20capital%20to%20interested%20parties.
Personal Skills Needed for Your Business Suitability of Each Personal Skill for Your
Idea Business Idea
Question 5
Complete the table below:
List at least three business risks that can affect the viability of your business
idea, according to their level of severity. List the risk with the highest severity first
and the risk with the lowest severity last.
Business risks refer to future events or situations that threaten your business idea’s
financial goals.
Level of severity should be according to the degree of the impact of the risk if
left unmanaged, with the risk that has the most severe impact being the first
response.
Explain the reason for assigning each risk in such severity level.
REFERENCE https://connectamericas.com/content/how-transform-business-idea-viable-
business-venture
BSBESB302 16
Question 6
Explain how the availability of each resource below will influence the viability of your
business idea.
REFERENCE https://www.kvk.nl/english/finance/determine-the-viability-of-your-
business/
a. Financial resources
Financial viability refers to an organisations ability to generate sufficient income to meet
operating payments, debt commitments and, where applicable, to allow growth while
maintaining service levels to solvent the business ideas and run without financial
problem, and the viability to have enough financial resources to execution the ideas
b. Human resources
Human resources plays a key role in developing, reinforcing and changing the culture of
an organization to execution the business ideas. Also to develop the skills for the right
staff to contribute with the effort to complete successful the plan
c. Physical resources
REFERENCE https://www.fiverr.com/categories/business/online-presentations?
utm_source=google&utm_medium=cpc&utm_campaign=g_ge-row_ln-en_dv-
desktop_cat-business_mt-broad_qg-low&utm_term=broad_business-
presentation&utm_content=AdID%5e585081850710%5eKeyword%5ebusiness%20ppt
%5ePlacement%5e%5eDevice
%5ec&lpcat=&caid=16432900026&agid=134283751855&ad_id=585081850710&kw=b
usiness%20ppt&show_join=true&gclid=Cj0KCQjwyMiTBhDKARIsAAJ-
9Vt6vlNcqwAnjx4dtcRkpeaDDprFbNXhhWPypNNgQ70A0h24KjVBKz8aAmn1EALw_wcB&
gclsrc=aw.ds
Formats refer to how the business proposal will be delivered to the audience.
i. Meeting
Companies prepare business proposals for several purposes, including arranging
financing, responding to tenders and planning business partnerships but a efficient
way is to hold a meeting to present the business idea and then discuss with the key
stakeholder and evaluate the viability
ii. Presentation
A business proposal may be in the form of a written document, a slide (PowerPoint)
presentation or a combination of both. A good proposal presentation could be the key
to long-term financial success for a small-business owner. The keys to a successful
proposal are full disclosure and clarity.
Methods refer to the channel through which a business proposal will be presented.
i. Report
A business proposal is a formal document that’s created by a company and provided to a
prospect to secure a business agreement.
ii. Script
The proposal aims to sell your product or service rather than your business itself.
Instead of assisting your search for investors to fund your business, a proposal helps
you seek new customers.
Question 8
Briefly define each principle of risk assessment related to business opportunities listed
below.
REFERENCE https://app.croneri.co.uk/topics/risk-assessment-principles-and-techniques/
indepth
a. Compliance risk
Compliance risk is an organization's potential exposure to legal penalties, financial forfeiture
and material loss, resulting from its failure to act in accordance with industry laws and
regulations, internal policies or prescribed best practices. Compliance risk is also known as
integrity risk.
b. Strategic risk
Strategic risk refers to the internal and external events that may make it difficult, or even
impossible, for an organisation to achieve their objectives and strategic goals. These risks
can have severe consequences that impact organisations in the long-term
c. Cultural risk
Cultural risk refers to the potential for a company's operations in a country to struggle
because of differences in language, customs, norms, and customer preferences. The history
of business is full of colorful examples of cultural differences undermining companies
d. Financial risk
Financial risk is the possibility of losing money on an investment or business venture. Some
more common and distinct financial risks include credit risk, liquidity risk, and operational
risk. Financial risk is a type of danger that can result in the loss of capital to interested
parties
Assessment 2 – Coversheet
Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept
a copy of your work.
Student
Student ID
Name
STUDENT DECLARATION
I declare that
This assessment is my own work.
None of this work has been completed by any other person.
I have not cheated or plagiarised the work or colluded with any other student/s.
I have correctly referenced all resources and reference texts throughout these
assessment tasks.
I understand that if I am found to be in breach of policy, disciplinary action may be
taken against me.
Student
Signature
Assessor to complete
Assessor feedback
BSBESB302 20
Assessor Name
Assessor Signature
Performance Criteria
BSBESB302 21
systems
Perormance evidence
Foundation Skills
BSBESB302 23
Workplace Project Assessment
Project Overview
This workplace project assessment requires you to develop and present a business
proposal for a product or service.
This assessment is divided into eight tasks:
This project requires you to complete the assessment tasks in a real workplace, or in an
environment with conditions similar to that of a workplace.
Each task comes with a set of instructions. You are to follow and perform these instructions
while being observed by the assessor and/or submit any required documentation.
Before starting this assessment, your assessor will discuss with you these tasks, including
instructions and guidance for satisfactorily completing them.
You are required to:
Complete the tasks within the time allowed, as scheduled in-class roll.
Identify at least two business ideas related to business opportunities and identify
workplace procedures relating to evaluating business ideas
Conduct a viability analysis for each business idea that you identified
Present a customised business proposal to your audience and seek feedback from
them.
BSBESB302 24
Forms and Templates
Generic forms and templates are provided in the project tasks, unless otherwise specified.
These can be accessed from the following link:
BSBESB302 Forms and
Templates Username:
albrightlearner Password:
albright@123
Review these forms and templates with your assessor before starting the
task.
BSBESB302 25
Task 1: Prepare for Business Proposal
ASSESSMENT INSTRUCTIONS
This task will require you to prepare for business proposal you will later draft and present
by identifying at least two business ideas for a product or service. You must also identify
your workplace’s procedures for recording outcomes of proposal evaluation and
establishing costing for business proposals.
The business ideas that you identify for this task will be the same business ideas that you will
conduct a viability analysis in the next task.
One of these business ideas will also be used in drafting and presenting a business
proposal in the succeeding tasks.
Business ideas refer to concepts for a product or service that can be used by your
business for financial gain. This can include:
o Art commissions
Identify at least one related business opportunity for each business idea identified.
Business opportunities refer to the business venture that each business idea you
identify is related to. This can include:
o Art shop
o Take-away restaurant
Outline the instructions from the workplace procedures that you accessed.
Complete the answer fields in the following pages with the information identified.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior
to this assessment.
Submit your responses to this workbook to your assessor. You must also submit the
supplementary documents/sources used to complete your workbook responses, including
workplace procedures for the following:
BSBESB302 26
Complete the tables below with the required
Business Ideas
Identify at least two business ideas for a product or service. Identify at least one business
opportunity related to each business idea identified.
Workplace Procedures
Procedures
Grounded in the vision and strategy of your business and aligned to your
values to recording outcomes of business proposal evaluations
Open to improvement
Procedures
Outline procedures under identified workplace procedure for establishing income and
expenditure costing for business proposals.
The financial policy should be consistent, which simply means that it should not
allow manipulation of processes and systems. All the staff members should
consistently adhere to the financial policy and there should not offer much
flexibility.
A consistent policy will ensure better accountability, transparency, better
information dissemination and timely reporting.
Financial policies are the rules or principles of your business's accounting and
financial practices.
Reflect your business's values and culture.
Procedures are the instructions that outline what your employees must do to
abide by these policies.
Financial management policy throws light on the procedures, systems and
accounting policies that are prevalent in the organization. The policy contains
information about input, output, processing, control and distribution of financial
data.
For the company to be viable in the long run, the policy should set in place a
mechanism that would maintain a balance between its expenditure and income.
For any organization to be viable it is important that team leaders are able to
generate sufficient funds to continue the functioning of the company.
BSBESB302 28
Task 2: Analyse Viability of Business Ideas
ASSESSMENT INSTRUCTIONS
This task will require you to conduct a viability analysis for each business idea that you
identified in Workplace Project Task 1.
Use the Viability Analysis Form provided at the Bounce Fitness site to complete this task.
Internet research
Public reports
Research and identify at least two key factors that can influence the financial
viability of the business ideas that you identified.
Financial viability refers to the capability of your business idea to generate revenue
and enough profit once you start your business’s operations.
Key factors that can influence financial viability refer to events or situations that
can affect your business’s capability to generate enough income to profit.
These include:
o Global events such as pandemics
o Economic trends
o Consumer behaviour
BSBESB302 29
Estimate the potential financial returns of each business idea you identified.
Financial returns refer to the potential profit or loss of a business over a period of
time.
o Identify at least three start-up expenses for your business idea.
Start-up expenses refer to the expenses that you expect to incur while
setting up a business idea until your first sale. These can include:
Insurance and permit fees
Source of revenue refers to the source from which your business idea
will earn money from the sale of their product or service. This can
include:
Income from sales transactions
o Identify at least three operating expenses that your business idea will incur
for the first year.
Salary
BSBESB302 30
o Estimate the total operating expenses for the first year.
Identify the total cost that each operating expense will incur for the
first year.
Cost refers to the amount of money to be expended in exchange of
acquiring each operating expense for the first year.
Add the costs that each operating expense will incur for the first year.
o Calculate the net income of your business for the first year.
o Family obligations
Explain how you will adapt or adjust to the needs of your business idea considering
each of the personal commitments that you identified.
You must explain how you will be able to attend to the needs of your business idea
despite having the personal commitments you identified.
Skills refer to knowledge and abilities required for the implementation and
operation of each business idea. These can include:
o Financial management
o Leadership skills
o Customer service
Identify at least three personal skills that you can use in the implementation
and operation of each business idea.
Personal skills are knowledge and abilities that you have acquired through the
following:
o Education
o Training
o Work experience
BSBESB302 31
Identify at least three personal attributes that you can use for each business idea.
Personal attributes refer to personal characteristics and qualities that will be useful
for the implementation and operation of each business idea. These can include:
o Being goal-oriented
o Open-mindedness
o Confidence
Compare your personal skills and attributes against the required skills for each
business idea. For each required skill, you must identify:
o At least one personal skill that will address each skill required for a
business idea.
o At least one personal attribute that can help with each skill required for
a business idea.
Assess the overall viability of each business opportunity based on the analysis that
you conducted for their corresponding business ideas.
You must evaluate whether the business opportunities related to your business
ideas will be able to survive upon implementation according to the information that
you identified above.
Complete a viability analysis form for each business idea with the information you
identified. The viability analysis form must be completed according to your
workplace’s procedures on recording outcomes of business proposal evaluations.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior
to this assessment.
Use the Viability Analysis Form provided at the Bounce Fitness site. You must submit at
least two completed viability analysis forms to your assessor – one for each business
idea. Include any supplementary documents/sources used to complete your viability
analysis forms, such as:
o Internet research
o Public reports
BSBESB302 32
VIABLILTY ANALYSIS FORM
Learner Name Sebastian Pumarino
Workplace/Organisation Media PTY (Online Media)
Date Prepared 03/05/2022
Business Idea Our business will venture into the web service industry to offer
superior and unique services to small businesses and institutions.
Our experience and expertise in web sales and e-commerce will
give us the backing to provide solutions that are currently lacking
in the market.
I. FINANCIAL VIABILITY
Financial Viability Key Factors
Identify at least two key factors that can influence the financial viability of your business idea.
b. Investors
Identify at least one source of revenue for your business idea and the estimated revenue that each
source will generate for the first year.
Identify at least three operating expenses that your business idea will incur for the first year of your
business idea. Identify the estimated cost of each expense for the first year.
Net Income
Subtract your total estimated first-year revenue to your total estimated first-year operating costs.
Divide the total estimated start-up cost to the estimated net income.
Identify at least two of your personal commitments. Explain how you will adapt or adjust to the needs
of your business idea considering each of the personal commitments you identified.
Overall Viability
Tick the box that Viable
corresponds to the
viability of your Not viable
business opportunity.
Our business will venture into the web service industry to offer
superior and unique services to small businesses and institutions.
Our experience and expertise in web sales and e-commerce will
give us the backing to provide solutions that are currently lacking
in the market.
There is an all-time high demand for web development and
Explanation of marketing for small businesses, with signs of rising further.
Viability Interestingly, few web developers have taken advantage of this
Briefly explain the
opportunity, leaving the industry with no dominant participants.
reason for identifying
your business The projects' high costs and the focus on bigger companies and
opportunity as viable
or not viable.
institutions could be the contributing factor as to why this market
remains untapped. We will have a system that will reduce the
project costs dramatically, giving us the opportunity to offer quality
services at reduced costs.
Keys to Success
We will offer quality web services to small businesses and
institutions at affordable prices.
To build and tailor our services to small businesses.
Positioning as a viable solution alternate to more established
brands
ASSESSMENT INSTRUCTIONS
This task will require you to identify and assess the risks associated with each of the business
ideas you identified at Workplace Project Task 1.
Use your workplace/organisation’s template to complete this task, or use the Risk
Assessment Form provided at the Bounce Fitness site.
To complete this task, you must:
Identify at least two business risks associated with each business idea.
Business risks refer to the events or situations that can affect the financial health
of your business idea once its operation starts. These can relate to the
following principles of risk assessment:
o Compliance risk
o Financial risk
o Strategic risk
Identify at least two viability risks associated with each business idea.
Viability risks refer to events or situations that can affect the potential of a
business idea to be successful. These can relate to:
o Market stability
o Availability of resources
o Availability of funding
Conduct a risk assessment for each risk by identifying the following:
o Likelihood of risk
o Severity of risk
o Areas of impact
Complete a risk assessment template for each business idea that you identified in
Workplace Project Task 1 with all the information you identified.
Your assessor will discuss these resources with you, and the criteria outlined in this form
prior to this assessment.
Use the Risk Assessment Form template provided at the Bounce Fitness site.
You must submit at least two completed risk assessment forms to your assessor
BSBESB302 34
Task 4: Assist in Risk Management System Development
ASSESSMENT INSTRUCTIONS
Communicate the risks that you assessed in Workplace Project Task 3 to at least
two stakeholders
Assist stakeholders in developing risk management systems for the risks that you
identified in Workplace Project Task 3.
Risk management systems refer to the set of processes or procedures to be taken to
minimise or eliminate potential risks associated with a business idea.
Stakeholders refer to people, groups and organisations that will be involved in and
affected by the potential operations of each business idea. This includes the following:
Contractors
Employees
Suppliers
Government agencies
Review the risk assessment forms that you completed in Workplace Project Task 3.
Communicate to at least two relevant stakeholders each of the risks that you
assessed in Workplace Project Task 3.
Assist the relevant stakeholders in developing risk management systems for each
of the risks that you communicated. This includes discussing the following for each
risk:
o Likelihood of risk
o Severity of risk
o Areas of impact
BSBESB302 35
Submit evidence that you have communicated the risks with relevant stakeholders.
Evidence must be based on the risks that you identified in Workplace Project Task 3.
Evidence must be at least one of the following:
Email correspondence
Meeting minutes
You must also submit evidence that you assisted in the development of risk management
systems. Evidence must be based on the results of risk assessment completed in
Workplace Project Task 3.
Evidence must be at least one of the following:
Email correspondence
Meeting minutes
BSBESB302 36
RISK ASSESSMENT FORM
Learner Name Sebastian Pumarino
Workplace/Organisation Media PTY (Online Media)
Date Prepared 03/05/2022
Our business will venture into the web service industry to offer
Business Idea
superior and unique services to small businesses and institutions.
Our experience and expertise in web sales and e-commerce will
give us the backing to provide solutions that are currently lacking
in the market.
Business The projects' high costs and the focus on bigger companies and
Opportunity
institutions could be the contributing factor as to why this market
remains untapped. We will have a system that will reduce the
project costs dramatically, giving us the opportunity to offer quality
services at reduced costs.
I. BUSINESS RISKS
Business Risks Likelihood of Severity of Areas of Possible
Risks Risks Impact Corrective
Identify whether Identify whether Identify the Actions
the likelihood of the potential aspect of the Identify the
the risk to occur negative impact business idea appropriate action
is: high, moderate of the risk is: that the risk can to be taken to
or low. high, moderate affect. minimise or
or low. eliminate the
risks.
High Moderate The operation Develop a
Operational
including to run business idea for
efficiency
effectively the stage and
business ideas conclude with the
resources to
execution the task
Explanation of
Viability
All three (3) departments will be managed by experienced and
Briefly explain the experts in commercial web development and business-to-business
reason for identifying sales. Further, the team members are well-experienced and have
your business years of experience working for MNCs.
opportunity as viable
or not viable.
Dear Manager:
During the stage to analyse all the information relevant for the Project Business Idea is so important to develop risk
management systems for each of the risks that we identify and communicated.
We completed the table and also this includes discussing the following for each risk:
o Likelihood of risk
o Severity of risk
o Areas of impact
o Possible corrective actions
Is so important your review and feedback and also approve the contingency plan for each risk to minimize or eliminate
according to the action develop for every risk.
If you need more details or any extra information, don’t hesitate to contact me, as soon as possible because it is
necessary to continue with the other activities relatives with the project business idea.
Regards,
Sebastian Pumarino
Marketing Assistant
ASSESSMENT INSTRUCTIONS
This task will require you to identify the requirements that you need to comply to in drafting
and presenting a business proposal.
The requirements that you will identify for this task will be the requirements that you need to
fulfill when you develop and present your business proposal in the succeeding tasks.
To complete this task, you must:
Select one of the business ideas from Workplace Project Task 1 that you will
develop a business proposal for. Additionally, you must also identify the business
opportunity your selected business idea is related to.
Consider the results of the viability analysis and risk assessment that you
conducted in the previous workplace tasks in selecting a business idea that you will
develop a proposal for.
Identify at least one audience you will present a business proposal to.
o Name/s of audience
o Type of audience
Potential investors
Identify the appropriate structure of the business proposal according to the needs
of the audience you identified.
Structure refers to the required order and progression of content of your business
proposal. Appropriate structure can be determined by the structure required
by your audience through requests for proposals (RFPs) or proposal requirements.
This can include:
BSBESB302 37
Identify the content required in the business proposal according to the needs of
the audience you identified.
Content refers to the information that you will include in your business
proposal. Required content can be determined by the content required by your
audience through requests for proposals (RFPs) or proposal requirements.
Method of presenting business proposals will vary according to the request of your
audience or their availability. This can include:
o Slideshow presentation
o Email correspondence
o Mail-in submission
The method of presentation that you identify in this task will be the method that
you will use in presenting your business proposal in Workplace Project Task 8.
Identify the product or service that your business idea will offer.
Provide the description of the product or service that your business idea will offer.
This includes identifying the following:
o Type of product or service
Key feature refers to the key function of the product or service that your
business idea provides.
o At least one selling point of product or service
BSBESB302 38
Briefly describe each compliance and regulatory requirements that you identified.
Review Workplace Project Task 5 – Assessor’s Checklist before starting this task. This form
outlines the following:
All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior
to this assessment.
Submit your responses to this workbook to your assessor. Include the
supplementary documents/sources that you used to complete the answer fields below,
including compliance and regulatory requirements relevant to your business idea, such
as:
Sebastian Pumarino
Industry
Media PTY (Online Media)
Workplace/Organisation
03/05/2022
Your Work/Job Role
Business Idea Media PTY (Online Media) is opening a new small business in
Identify your business Melbourne, Australia. From idea to design, development
idea for a product
and marketing, the company will achieve results for its
or service.
clients and grow their business.
Business Opportunity There is an all-time high demand for web development and
Identify the business marketing for small businesses, with signs of rising further.
opportunity related
Interestingly, few web developers have taken advantage of
to the business idea
that you identified. this opportunity, leaving the industry with no dominant
participants.
Proposal Requirements
Audience
Name/s of Our business will venture into the web service industry to
audiences offer superior and unique services to small businesses and
institutions. Our experience and expertise in web sales and
e-commerce will give us the backing to provide solutions
that are currently lacking in the market.
Type of audience
Offer superior and unique services to small businesses and
institutions
Structure
Identify the parts of the business proposal that fits the needs of your audience.
d. Keys to Success
e. Outcomes
f. Metrics
BSBESB302 40
add more rows as necessary
Identify any supplementary documents that need to be attached to your business proposal
based on the needs of your audience. You can leave this blank if this is not necessary.
Mission
Provide best-in-class design services
Make a positive impact on our customer businesses
Be respected and admired by peers
Our vision
To provide best-in-class web design and development services in a manner that
is simple, effective and cost-effective to the target audience.
Goals and objectives
The goals and objectives of Media PTY (Online Media)are as follow:
To achieve customer satisfaction rate of above 90%.
To generate revenues of $800,000 by the end of our first year of
operations.
To attain a net profit of 18% in the first year, 32% in the second year and
40% in the third year.
To have a 70% gross margin by the end of the first year
Operational goals and objectives
Minimise potential risks to the business.
Address any potential work health and safety (WHS) and environmental
issues
Provide quality products and services to clients
Maintain operational efficiency by implementing inventory control systems
Provide best customer service by integrating customer relationship
management (CRM) system
Keys to Success
We will offer quality web services to small businesses and institutions at
affordable prices.
To build and tailor our services to small businesses.
Positioning as a viable solution alternate to more established brands
Key metrics:
Operational efficiency
Customer satisfaction
Product or service quality/efficiency
Positioning as a viable solution alternate to more established brands
Products and services
We will offer the following products and services to our clients:
Services:
Interface and Web Design
Graphics design
Website development
Domain and web hosting
Video editing
Blog development
Search engine optimisation
E-commerce
Products:
Web templates
CMS templates
Graphic templates, including printing services
o Brochure
o Flyers
o Business cards
Logo templates
Values
● Quality service to our clients
● Reliability
● Quality
● Innovation
● Respect
● Marketing department
● Sales department
Identify the information to be included in your business proposal that fits the needs of your
audience.
a. Keys of success
b. Outcomes
c. Metrics
Method of Presentation
Identify the method of presentation that fits the needs of your audience and/or their
availability.
3. Adjust the communication according to the content, AID for the presentations and
audience
o Flyers
o Business cards
Logo templates
Identify at least two legislation that are relevant to your business idea. Briefly describe each
legislation that you identified.
Description
All finance transactions as noted in this policy are to be authorised by the noted
authorised person prior to the transaction being undertaken.
This policy is to be read in conjunction with other specific finance policies where
relevant.
-To standardize the way Finance and accounting activities are carried out in
order to ensure consistency.
- To provide a guidance to all staff of Accounts and Finance for smooth execution
of their duties.
- To have in place an adequate system of internal controls that promotes a high
level of compliance with the company’s policies and procedures.
- To continuously review the internal control system to be able to meet the
challenges of growth and globalization.
- To implement and maintain this system of control to assist the company to
carry out its activities in an efficient and orderly manner, ensure adherence to
management policies, safeguard the company’s assets, and secure the accuracy
and reliability of its records.
- This policy brings together those policies and procedures that relate to
improving internal control structure and the accounting activities.
Description
This privacy policy outlines how company protects and handles personal
information in accordance with its obligations under the National Privacy
Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act).
1.1 Websites and online services: a variety of information is collected by
users of our Websites and online services.
1.2 Emails and electronic forms: our servers may record an email address if
a message is sent online. An email address will only be used for the
purpose for which it has been provided and it will not be added to a
mailing list or used for any other purpose without consent.
1.3 Google Analytics: The company uses Google Analytics to collect data
about users’ usage and behaviour on Websites. This information is used
to improve the Websites and is not used by the company to personally
identify users of the site. All tracked data is anonymously collected in
accordance with Google Analytics’ privacy policy.
1.4 Cookies: The company uses session ‘cookies’ to help analyse how users
use their Websites. The cookie-generated information generated about
the use of the website (including IP address) will be transmitted to and
stored by our service providers on servers hosted in Australia. By using
our website, users consent to the processing of data about them in the
manner and for the purposes set out above.
BSBESB302 42
Regulations
Identify at least two regulations that are relevant to your business idea. Briefly describe each
regulation that you identified.
Description
The company uses and discloses personal information for the primary business
purposes for which it is collected (set out above) and related management purposes.
The company uses and discloses personal information for any other purposes to which
consent has been given.
The company will not otherwise use or disclose personal information without consent
being given unless otherwise required or authorised by law.
Subject to the requirements of the APPs, the company may also use and disclose
personal information for any other related purpose that one would reasonably expect
the information to be used or disclosed.
Description
Input devices such as thumb drives or other external memory devices should only be
used if they come from a trustworthy source.
Before opening a thumb drive folder, ensure that a malware scan is run on it.
Files that are to be modified should first be saved to the computer’s desktop and the
thumb drive ejected before beginning work on the files.
All files should be saved to the relevant folder, and not left on the desktop.
Back up of data should be performed at the end of every week. The data should be
backed up onto an external memory device, which will be stored in the security
cupboard in the Administration office.
Standards
Identify at least two standards specific to your industry, product or service. Briefly
describe each standard that you identified.
Title of Standard
Internet security
Description
A mailbox should be created for each email sender so they can be accessed efficiently.
Before logging off from your inbox, ensure that it is empty. All emails should be placed
in their sender’s mailbox.
Returned email should be examined to ensure that the address in correct. If in doubt as
to the correct address, contact the source of the address and ask for verification.
Email attachments should only be opened if they come from a trusted source.
Attachments are to be stored and sent only as pdf, Word, PowerPoint or Excel files. If
trustworthy emails are received in other formats, they should be converted before filing.
New staff must be assessed on their email competence by their manager before they
are given access to their company email address and access to company files. This
assessment is to be carried out on an external email account.
Description
Purpose
To ensure that all employees and their supervisors are aware of the expectations and
opportunities available for planning, managing, reviewing, recognising and improving
individual employee performance.
Scope
Procedures
Each employee will participate in at least two reviews each year. This will consist of an
annual review and an interim review, to be conducted six months after the completion of
the formal review.
Assist employees to be fully aware of their responsibilities and duties and the
effect these have on company’s operations.
Managers will arrange a meeting time with the employee for the performance review.
Managers will meet with the employee who is the subject of the review and discuss past
performance and future goal setting and development plans.
Codes of Practice
Identify at least two codes of practice specific to your industry. Briefly describe each code of
practice that you identified.
Performance Review Process
Title of Code of
Practice
Description
Managers may consult other employees whose judgements they believe may be
helpful in completing the review.
Employees are encouraged to provide relevant information on their performance
and take an active role in appraisal and planning.
The Manager and employee will complete the review using the performance
review template.
Managers and employees will also identify required professional development for
the year.
The employee must be given the opportunity to read, comment on and
acknowledge the documented review.
Where an employee is not satisfied with the overall assessment recorded in the
review they should initially discuss these concerns with their Manager.
Where the Manager and the Employee are unable to resolve the concerns, the
Employee can request that the matter be referred to the Managing Director for a
review of the overall assessment.
The Managing Director may seek further information from the Manager and
employee and consider all documentation and make a final decision.
Once the Supervisor has completed the review, it will be stored confidentially in
the staff members’ files.
WHS Policy and Procedure
Title of Code of
Practice
Description
STATEMENT OF COMMITMENT
Dear Manager:
In this email I send you the Proposal document with the description of the product and service that our business idea will
offer. This includes:
-Key feature refers to the key function of the product & service that our business idea provides.
o Legislations
o Regulations
o Standards specific to our industry
o Codes of practice
Is so important your review and feedback to continue working to develop the best and suitable information for your
approval.
If you need more details or any extra information, don’t hesitate to contact me, as soon as possible because it is
necessary to continue with the other activities relatives with the project business idea.
Regards,
Sebastian Pumarino
Marketing Assistant
ASSESSMENT INSTRUCTIONS
This task will require you to establish the budget for the business idea that you selected in
Workplace Project Task 5.
The budget that you will establish for this task will be included in the business proposal that
you will develop and present in the succeeding tasks.
Use the Business Proposal Budget template provided at the Bounce Fitness
o The business idea that you selected for Workplace Project Task 5
o Viability Analysis Form that you completed in Workplace Project Task 2 for
the business idea that you selected.
Develop a budget for the first year of the business idea that you selected in
Workplace Project Task 5.
The budget that you will develop for this task must be based on the projected
financial returns from the Viability Analysis form that you completed in Workplace
Project Task 2.
o Identify the business idea that you are developing a budget for
o Identify the period that your business proposal budget will cover
o Identify at least one source of revenue for the business idea that you
identified.
BSBESB302 45
Identify the amount of revenue to be generated by each source of
revenue for each month of the first year.
Add each total monthly revenue that you will generate for your
business.
o Identify the at least three operating expenses that you will incur during the
first year.
Identify the cost that each operating expense will incur for each month
of the first year.
Estimate the total monthly operating costs by adding the operating
costs that each operating expense will incur each month.
Add each total monthly operating cost for the first year of your business.
o Calculate the annual net income for the first year by subtracting the
total annual operating costs from the total annual revenue.
The details of your budget must correspond with the details of the projected
financial returns for this specific business idea in Workplace Project Task 2.
Complete the business proposal budget template with the financial information you
identified.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior
to this assessment.
Uthe Business Proposal Budget template provided at the Bounce Fitness site.
BSBESB302 46
Task 7: Draft Business Proposal
ASSESSMENT INSTRUCTIONS
This task will require you to draft a business proposal for the business idea according to the
needs of the audience whom you will present your business proposal to.
The business idea and the needs of the audience should correspond with the information
that you have identified in the workbook responses from Workplace Project Task 5.
Use your workplace/organisation’s template to complete this task.
o Description of the product or service that your business idea will offer. This
must include the following:
Total annual net income of your business idea for the first year
Your assessor will discuss these resources with you, and the criteria outlined in this form prior
to this assessment.
Review the template you will use to complete this task. Discuss with your assessor to ensure
that the template from your workplace/organisation covers all requirements that apply to
this task.
Company details:
Media PTY (Online Media) is opening a new small business in Melbourne, Australia.
From idea to design, development and marketing, the company will achieve results
for its clients and grow their business.
Our business will venture into the web service industry to offer superior and unique
services to small businesses and institutions. Our experience and expertise in web
sales and e-commerce will give us the backing to provide solutions that are
currently lacking in the market.
There is an all-time high demand for web development and marketing for small
businesses, with signs of rising further. Interestingly, few web developers have
taken advantage of this opportunity, leaving the industry with no dominant
participants.
The projects' high costs and the focus on bigger companies and institutions could
be the contributing factor as to why this market remains untapped. We will have a
system that will reduce the project costs dramatically, giving us the opportunity to
offer quality services at reduced costs.
Mission
Provide best-in-class design services
Make a positive impact on our customer businesses
Be respected and admired by peers
Our vision
To provide best-in-class web design and development services in a manner that is
simple, effective and cost-effective to the target audience.
Goals and objectives
The goals and objectives of Media PTY (Online Media)are as follow:
To achieve customer satisfaction rate of above 90%.
To generate revenues of $800,000 by the end of our first year of operations.
To attain a net profit of 18% in the first year, 32% in the second year and
40% in the third year.
To have a 70% gross margin by the end of the first year
Operational goals and objectives
Minimise potential risks to the business.
Address any potential work health and safety (WHS) and environmental
issues
Provide quality products and services to clients
Maintain operational efficiency by implementing inventory control systems
Provide best customer service by integrating customer relationship
management (CRM) system
Keys to Success
We will offer quality web services to small businesses and institutions at
affordable prices.
To build and tailor our services to small businesses.
Positioning as a viable solution alternate to more established brands
Key metrics:
Operational efficiency
Customer satisfaction
Product or service quality/efficiency
Positioning as a viable solution alternate to more established brands
Products and services
We will offer the following products and services to our clients:
Services:
Interface and Web Design
Graphics design
Website development
Domain and web hosting
Video editing
Blog development
Search engine optimisation
E-commerce
Products:
Web templates
CMS templates
Graphic templates, including printing services
o Brochure
o Flyers
o Business cards
Logo templates
Values
● Quality service to our clients
● Reliability
● Quality
● Innovation
● Respect
● Marketing department
● Sales department
Budgetary constraints:
● Cost of hiring: $1500
Market opportunity
Opportunity
There is an all-time high demand for web development and marketing for small
businesses, with signs of rising further. Interestingly, few web developers have
taken advantage of this opportunity, leaving the industry with no dominant
participants.
Problem
The high costs of the projects and the focus on bigger companies and institutions
could be the contributing factor as to why this market remains untapped. We have
a system that will reduce the project costs dramatically, giving us the opportunity
to offer quality services at reduced costs.
Solution
We will target the small businesses, assess their needs and provide them with
quality services at reduced costs.
We have systems in place and global contacts that will help us beat competitors'
prices.
Task 8: Present Business Proposal
ASSESSMENT INSTRUCTIONS
This task will require you to present the customised business proposal that you developed
in Workplace Project Task 7 to your audience and seek feedback from them on your
business proposal.
To complete this task, you must:
Review the audience and the appropriate method of presentation for them that
you identified in Workplace Project Task 5.
Present the business proposal that you drafted in Workplace Project Task 7 to the
audience using the appropriate method of presentation.
The audience and the method of presentation should correspond with the
audience and method of presentation you identified in Workplace Project Task 5.
You can ask for their feedback on the aspects of your business proposal. This can
include:
o Your business idea
o Method of presentation
The method of seeking feedback will vary according to the method of presentation
of the business proposal.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior
to this assessment.
Submit the evidence of presentation of your business proposal. Evidence must be based
on the method of presentation you identified in Workplace Project Task 5.
Evidence can include:
Email correspondence
You must also submit the evidence of feedback sought from your audience. Such
feedback must be sought after the presentation of your business proposal. Evidence must
be based on the method of presentation that you conducted for this task.
Evidence can include:
Email correspondence
Meeting minutes
Dear Manager:
For the Business Proposals we develop a presentation with the main information to exposed to validate the information
and also approve the business ideas.
o Introduction
o Background
o Product
o Goals and Objectives
o Risk
o Budget
o Key Success
o Market Opportunity
Opportunity
Problem
Solution
Is so important your review and feedback to continue working to develop the best and suitable information for your
approval.
If you need more details or any extra information, don’t hesitate to contact me, as soon as possible because it is
necessary to continue with the other activities relatives with the project business idea.
Regards,
Sebastian Pumarino
Marketing Assistant
Assessment Checklist
The learner has completed the Short Answer Questions in this workbook ü
The learner has completed the Practical Assessments in this workbook and ü
has submitted all the required evidence:
Workbook responses ¨
BSBESB302 51
Task 3: Assess Business Risks
Workbook responses ¨
Business Proposal ¨
Evidence of presentation ¨
BSBESB302 52
Record of Assessment
Assessment Details
Learner
Course Code
Assessor Name
RTO
Needs more
Assessment Activity Satisfactory
evidence
BSBESB302 53
Task 6: Establish Business Proposal Budget ¨ ¨
Assessor’s Comments
Remarks/feedback
¨ Competent
The Learner is ¨ Not Yet
Competent
I further confirm that I have verified the learner’s submissions by contacting the learner’s
supervisor and/or observer whose names appear in the Supervisor/Observer Verification
Log above.
BSBESB302 54
Assessor’s signature Date signed
End of Document
BSBESB302 55