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Contact

ESTELLA HIEGHT - AN PHU - HCM


Ngoc Huyen Tran Pham
CITY Nàng Pơ Lang
0969228135 (Mobile) Thủ Đức, Ho Chi Minh City, Vietnam
nangpolang@gmail.com

www.linkedin.com/in/ngoc-huyen- Summary
tran-pham-05b396271 (LinkedIn)
nangpolang.com/ (Company) Mang hơn 20 năm kinh nghiệm đa dạng từ lĩnh vực spa, làm đẹp,
porua.com.vn/ (Company)
đào tạo, quản lý thương hiệu, ẩm thực đến công tác xã hội. Tôi đang
tìm kiếm cơ hội để mở rộng sự nghiệp, góp phần vào sự phát triển
Top Skills
của cộng đồng và xã hội.
Trinity Energy Practitioner
Advanced Program Permanent
Kinh Nghiệm Chuyên Môn:
Makeup Structure Business Training
National Association of Massage
Therapists 2003-2006: Trung Tâm Thẩm Mỹ - Tư Vấn và Quản Lý

Certifications Đảm nhận vai trò tư vấn khách hàng và sau đó là quản lý trung tâm.
Trinity Energy Practitioner Cải thiện chất lượng dịch vụ và nâng cao sự hài lòng của khách
Introduction to Caregiving hàng.
International Business Member of 2007-2009: Việt Pháp Beauty Academy - Người Sáng Lập và Giáo
the National Association for Holistic
Viên
Aromatherapy.
Thai Yoga Massage Level I
Certification Course. Khởi nghiệp với trung tâm đào tạo chăm sóc mẹ bầu và sau sinh.
Diploma in Caregiving Đào tạo và hướng dẫn cho các học viên mới.
2009-2011: Jada Vietnam - Quản Lý Thương Hiệu
Honors-Awards
TRUYỀN THÔNG ĐƯATIN Phát triển và thực thi chiến lược thương hiệu và sản phẩm.
Góp phần vào sự tăng trưởng của công ty.
Publications 2011-2013: Phytomer Vietnam - Quản Lý Thương Hiệu
Vẻ Đẹp Tự Nhiên, Cuộc Sống Tươi
Đẹp: Hành Trình Cùng Porua" Quản lý chiến lược sản phẩm và thúc đẩy sự phát triển thương hiệu.
Mở rộng thị phần tại thị trường Việt Nam.
2014: Chuỗi Nhà Hàng và Cà Phê Sen - Người Sáng Lập

Xây dựng và quản lý chuỗi nhà hàng ẩm thực.


Tạo ra những trải nghiệm ẩm thực đặc sắc cho thực khách.
2015-2022: Nàng Pơ Lang Beauty Academy - Giảng Dạy và Đào
Tạo Miễn Phí

Chuyên môn hóa trong lĩnh vực chăm sóc trước và sau sinh.
Cung cấp đào tạo và tạo cơ hội việc làm cho phụ nữ.
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2019: Công Ty Điện Ảnh Nàng Pơ Lang - Người Sáng Lập

Tham gia vào lĩnh vực sản xuất phim và thể hiện tài năng diễn xuất.
Thực hiện niềm đam mê với nghệ thuật và điện ảnh.
2022: Porua Organic Cosmetics - Đồng Sáng Lập

Ra mắt dòng sản phẩm mỹ phẩm hữu cơ phục vụ cộng đồng bệnh
nhân ung thư.
2023: Tổ Chức Phi Lợi Nhuận “Better You” - Người Sáng Lập

Hỗ trợ phụ nữ và cá nhân trong hoàn cảnh khó khăn.


Tạo điều kiện cho quá trình tái hòa nhập và phát triển cá nhân.

Best regards,
Nàng Pơ Lang

Experience
Công Ty CP TM P&R
Porua Organic Cosmetics - Co-Founder
March 2022 - Present (2 years 1 month)
i02 Phố Đông Village, đường Nguyễn Thị Định, phường Cát Lái, thành phố Thủ
Đức, TP. Hồ Chí Minh.

Period: Jan 2022 - Present | Ho Chi Minh City, Vietnam


Main Functions: Co-founded and developed an organic cosmetics line focused
on sustainability and health care. Aimed primarily at serving the community,
with a significant mission to support cancer patients. Responsibilities include
product development, content design, content writing, and distribution channel
establishment.

Email : Pr@prgroup.vn
Website : www.porua.vn

Nàng Pơ Lang Film Company - Founder - Actress


Nàng Pơ Lang Film Company - Founder - Actress
2019 - Present (5 years)
Số 18 Đường số 35 Phường Bình Trưng Tây Quận 2 .TP.HCM

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Jan 2019 - Present | Ho Chi Minh City, Vietnam

Main Functions:

Decision Maker for film creation.


Coordinator and Controller of related issues such as hiring key personnel,
fundraising, communication, and film distribution, etc.
Closely Involved in all stages of the filmmaking process, from start to finish.
Film Producer with the highest overall control.
Exploiting and Enhancing talent in the film production field, contributing to the
Vietnamese art and cinema industry through the production of high-quality
films.

Nang Po Lang Company


PL - Beauty Academy - Teaching and Training
2015 - Present (9 years)
64 Vũ Tông Phan, P. An Phú, Quận 2, TP. HCM

Period: January 2015 - December 2022 | Ho Chi Minh City, Vietnam

PL Academy, formerly known as the VIỆT PHÁP Beauty School, specializes


in business training for opening spas and in prenatal and postnatal care,
along with a new program in spa business management and hydrotherapy for
infants. We provide not only specialized knowledge but also open up business
opportunities for women, especially those in communities in need of support.

Main Functions:

Prenatal and Postnatal Care: Offers knowledge and skills for maternal and
infant health care.
Spa Business Management: Trains in spa management skills, from operation
to providing quality services.
Infant Hydrotherapy: Teaches hydrotherapy techniques, a promising new area
in infant care.
Empowering Women: Opens career and business doors for women through in-
depth training and community support.
PL Academy is proud to contribute to the development of the health care and
beauty industry by enhancing the quality of education and enabling women to
develop personally and succeed in business.

Nang Po Lang
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Spa Nàng Pơ Lang - Founder
2015 - Present (9 years)
64 Vũ Tông Phan, P. An Phú, Quận 2, TP. HCM

Spa Nàng Pơ Lang operates concurrently with the timeline of PL Academy


(Formerly known as Việt Pháp Beauty School)
Position: Founder
Period: January 2015 - December 2023
Location: Ho Chi Minh City, Vietnam
Job Description: Launched the Nàng Pơ Lang Spa chain, specializing in high-
end skin care and treatment services. Utilized advanced treatment methods
and high-quality products to provide comprehensive solutions for clients' health
and beauty. Managed business operations and brand development in the
market.
Visit https://nangpolang.com/ for more information.

CTY CP Thương Mại Dv Tứ Hải


Sen Chain of Restaurants and Cafes - Founder
2014 - Present (10 years)
Period: Jan 2014 - Dec 2014 | Ho Chi Minh City, Vietnam

Main Functions:

Financial Targets Assurance:

Analyzed the market and competitors, proposing monthly/quarterly/annual


business plans.
Executed business plans to meet financial targets (revenue, costs, profit) set
for each month/quarter/year.
Service Quality Assurance:

Developed, improved, and maintained operational processes to ensure food


and service quality standards.
Implemented training and controlled adherence to operational processes and
quality standards, ensuring compliance with regulations.
Human Resource Quality and Efficiency:

Analyzed human resource needs, suggested effective staffing strategies,


ensuring labor cost targets were met.
Trained, coached, and developed management-level staff to ensure adequate
quantity and quality.

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Established and executed training programs to guarantee the quality of human
resources at all levels within the restaurant.

Công ty TNHH Châu Âu Việt Nam


Phytomer Vietnam - Brand Manager / Training Director for Cosmetics
and Spa
2011 - Present (13 years)
214/19/26 Nguyễn Văn Nguyễn, Tân Định)

Phytomer Vietnam - Brand Manager / Training Director for Cosmetics and Spa
Period: Jan 2011 - Dec 2013 | Ho Chi Minh City, Vietnam

Job Description:

Brand Building and Management: Led the development and management of


the brand for the assigned product lines.
Marketing and Communication Strategy: Formulated and executed marketing
and communication strategies for the brand.
Campaign Implementation and Evaluation: Managed the execution of
marketing and communication programs, assessing their effectiveness.
Market Research Coordination: Organized market research activities, including
planning, partner selection, execution, and supervision.
Product Portfolio Management: Oversaw the product portfolio, initiating new
product development ideas for the designated product group.
Product Knowledge Training: Provided product knowledge training to relevant
departments.
Cost and Budget Management: Controlled costs and allocated budget for the
brand according to strategic plans.
Market Analysis: Conducted regular and spontaneous market analysis to make
informed proposals for each brand development phase.
Crisis Management: Played a key role in managing any media crises related to
the managed brand.
Strategic Execution: Implemented tasks as directed by the Department Head
or Director.
Main Functions:

Directed product strategy and brand development in the Vietnamese market,


identifying trends and adjusting business plans to expand market share.

Jada Vietnam
Jada Vietnam - Brand Manager
2009 - Present (15 years)
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Quận Bình Thạnh, Ho Chi Minh City, Vietnam

Period: Jan 2009 - Dec 2011 | Ho Chi Minh City, Vietnam

Main Functions and Job Description:

Brand Building and Management: Oversaw and managed the brand of


assigned product lines.
Marketing and Communication Planning: Developed and executed marketing
and communication plans for the brand.
Implementation and Evaluation: Organized, monitored, and evaluated the
effectiveness of marketing and communication campaigns.
Market Research Activities: Coordinated market research activities (planning,
selecting partners, overseeing execution).
Product Portfolio Management: Managed the product portfolio, conceived
ideas for new product development within the responsible product group.
Product Knowledge Training: Conducted product knowledge training for
relevant departments.
Cost and Budget Management: Managed costs and budget allocation for the
brand according to the planned strategy.
Market Analysis: Conducted regular and ad-hoc market visits based on the
plan to propose timely strategies for brand development.
Crisis Management: Participated in handling any media crises related to the
managed brand.
Strategic Leadership: Led and executed brand and product strategies,
expanded brand influence, and drove business growth.
Cross-Departmental Collaboration: Worked closely with various departments
to carry out marketing campaigns, enhancing brand awareness.

Viet Phap Beauty Academy


Viet Phap Beauty Academy - Founder and Instructor
2006 - Present (18 years)
166A Trần Hưng Đạo, Phường Cầu Kho, Quận 1, Tp.HCM

Period: Jan 2007 - Dec 2009 | Ho Chi Minh City, Vietnam

Developed Training Programs: Constructed and implemented training plans in


dermatology and medical fields.
Taught and Guided: Trained and guided students, fostering a team of experts
in maternal and infant health care.
Sales Skills Guidance: Advised on effective sales strategies.
Created Training Materials: Developed specialized training documentation.

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Organized and Evaluated Training: Managed training sessions and evaluated
their effectiveness.
Cost and Resource Management: Controlled budget and resources efficiently.
Monitored Service Quality and Revenue: Tracked the quality of services and
financial performance of the academy.
Team Leadership: Managed the consulting, technical, and reception staff.
Human Resource and Recruitment Management: Addressed recruitment,
scheduling, and staff issues.
Enhanced Customer Service: Provided service consultations and resolved
complaints.
Ensured Regulatory Compliance: Represented the academy during regulatory
inspections.

Thẩm mỹ viện Nguyễn Xuân Ái


Beauty Center - Consulting and Management
March 2003 - July 2006 (3 years 5 months)
116 Đ. Cao Thắng, Phường 3, Quận 3, Thành phố Hồ Chí Minh

Period: Mar 2003 - Dec 2006 | Ho Chi Minh City, Vietnam

Personalized Consulting: Delivered in-depth consultations to meet the


individual needs of each client, including cosmetic surgery services, enhancing
customer satisfaction and experience.
Daily Operations Management: Supervised the staff team, optimized
operational processes, and maintained cleanliness of equipment and
machinery.
Business Strategy Development: Expanded services and implemented
initiatives to improve customer satisfaction and loyalty.
Inquiries and Consultations: Worked closely with medical professionals,
ensuring standards and regulations were met during the service process.
Human Resource Management: Managed and developed the staff team from
recruitment, training to scheduling work and off days.
Quality Assurance of Services: Monitored the safety and efficiency of services,
including managing the treatment space and equipment.
Marketing Collaboration: Executed business plans and ensured monthly and
quarterly targets were achieved.
Recruitment and Training: Proposed and implemented recruitment and training
plans, building and developing the company culture.
Problem-solving and Representation: Greeted customers, resolved emerging
issues, ensuring good relationships with clients and partners.

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Education
Trường Đại học Sư phạm Thành phố Hồ Chí Minh
Cử Nhân, Sư Phạm văn · (2005 - 2009)

Trường cao Đẳng Sân Khấu Điện ảnh Hồ Chí Minh


Cao Đẳng , Diễn Viên kịch Điện ảnh · (August 2003 - 2005)

School: University of Theater and Film, University of


Communications
Bachelor's, Theater and Film, Communications · (May 2000 - September 2003)

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